Pet Network Humane Society

What Pet Network Humane Society does

Pet Network Humane Society is a 501(c)(3) nonprofit (EIN 94-3162646) headquartered at 401 Village Boulevard in Incline Village, Nevada, that has operated since 1994 as both an animal shelter and an AAHA-accredited community veterinary hospital serving the Lake Tahoe / North Lake Tahoe region. The organization operates as a transfer-in shelter, pulling animals from overcrowded Nevada facilities such as The Animal Foundation (Las Vegas) and Lyon County Animal Services, and runs an "Adopters Welcome" conversation-based adoption model with a no-kill commitment and an indefinite return policy. In 2024 the Community Hospital became one of only 11 of roughly 4,000 US animal shelters to earn AAHA accreditation, and the only such shelter in Nevada.

The organization generates revenue through a diversified mix of streams: variable adoption fees, professional veterinary services offered Wednesday through Saturday at the Community Hospital, donor contributions (general donations, donor-advised funds, legacy giving, vehicle donations via CARS, and in-kind wishlists), Geno's Hope Fund (100% donor-funded advanced medical care), and a thrift store. Its go-to-market is community-led — leveraging a 30-year volunteer/foster network, off-site adoption events (e.g., National Automobile Museum), and organic social channels (Facebook, Instagram, TikTok). The strategic partnership portfolio spans the Dave & Cheryl Duffield Foundation and Maddie's Fund as major financial backers, a 2026 three-year MOU with Washoe County Regional Animal Services, and 2024 grants/in-kind from Zoetis (via Adopt a Pet) and the Lahontan Community Foundation Fund (which funded the PetMAP II portable vitals monitor). Leadership includes Executive Director Simi Balter, Hospital Medical Director Dr. Marlène Tremblay, and Dr. Nick Robl. The stated mission is to enable pets and people to connect and thrive through compassionate care.

Name

Pet Network Humane Society

Legal name

Pet Network Humane Society

Website

https://petnetwork.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Pet Network Humane Society is a 501(c)(3) nonprofit operating an AAHA-accredited animal shelter and community veterinary hospital in Incline Village, Nevada, serving the Lake Tahoe region through adoptions, transfer partnerships with overcrowded Nevada shelters, and donor-funded advanced medical care.

Ownership category

akta.pro rank

Product category

Animal Welfare Services

NAICS

Pet Care (except Veterinary) Services (812910), Veterinary Services (541940)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Animal Shelters & Adoption Services (BPAGAIAA)

akta.pro secondary industries

Low-Cost & Community Veterinary Clinics (HLAMAAAE), Foster & Volunteer Network Programs (BPAGAIAF)

Keywords

• Animal shelter services
• Community veterinary hospital
• Pet adoption services
• Animal welfare nonprofit
• Shelter medicine

Headquarters

HQ city

Incline Village

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Adoption Fees: Fees charged for pet adoptions. Some animals may have higher adoption fees to support other animals in their journey to finding a home.
2. Community Hospital Veterinary Services: Affordable, high-quality veterinary care including routine health services, specialty surgeries, and urgent care, offered to the public Wednesday through Saturday.
3. Donations and Fundraising: Relies on donations from the community including general donations, donor advised funds, legacy giving, Geno's Hope Fund, vehicle donations, and in-kind donations via Amazon, Walmart, and Chewy wishlists.
4. Thrift Store: Thrift store operations generating revenue to support shelter operations.
5. Geno's Hope Fund: Named fund established by a generous bequest from Geno Menchetti, a longtime supporter. The fund is 100% donor funded and provides cutting-edge veterinary services to shelter animals to increase their quality of life.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Pet Network Humane Society operates a no-kill animal shelter and an AAHA-accredited community veterinary hospital in Incline Village, Nevada. Core services include pet rescue and adoption, transfer-in sheltering from overcrowded Nevada shelters, foster and volunteer programs, and affordable veterinary care ranging from routine health services to specialty surgeries and urgent care. Complementary programs such as Geno's Hope Fund (advanced medical care), Mountain Buddies (day-foster adventures), Mountain Manners (dog training), and a thrift store support the animal welfare mission.

Product overview

Pet Network Humane Society operates as a unified animal welfare organization encompassing Pet Network Humane Society (the animal shelter) and Pet Network Community Hospital (the AAHA-accredited community veterinary hospital). The shelter serves as a transfer-in facility partnering with overcrowded Nevada shelters, offering adoptable dogs and cats, shelter medicine, foster care, volunteer programs, and lost-and-found pet services. The Community Hospital provides affordable, high-quality veterinary care to both shelter animals and community pets, including routine health, specialty surgeries, and urgent care. Complementary programs include Geno's Hope Fund (advanced medical care), Mountain Buddies (day-foster adventures), Legacy Giving (planned giving), and a Car Donation Program. The organization is headquartered in Incline Village, Nevada, near Lake Tahoe.

Differentiator

Problem solved

Functional benefit

Brands

• Geno's Hope Fund: A specialized fund that ensures every animal Pet Network rescues receives cutting-edge veterinary services, named in honor of Geno Menchetti's generous bequest.
• Legacy of Love Society
• Mountain Buddies

Products and services

• Pet Network Animal Shelter (Adoption Services) Animal shelter offering adoptable dogs and cats, transfer-in intake from overcrowded Nevada shelters, stray hold care, lost-and-found reporting via Petco Love Lost, and no-kill placement services with the Adopters Welcome philosophy. All adopted animals are microchipped, dewormed, given flea/tick prevention, spay/neutered, and vaccinated.
• Pet Network Community Hospital AAHA-accredited community animal hospital offering affordable, high-quality, high-touch veterinary care including routine health services, specialty surgeries, and urgent/emergency care to shelter animals and community pets. Open Wednesday-Saturday, 8am-6pm.
• Shelter Medicine Services

Quantifiable outcome

• 645+ animals placed in homes in a single year (record year)
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Washoe County Regional Animal ServicescoreStrategic or Co-development Partner · 19 June 2026Three-year Memorandum of Understanding formalizing collaboration on animal intake, lost-and-found reporting, veterinary care, and placement efforts in Incline Village and surrounding Washoe County areas. Pet Network provides temporary care for strays during the required stray hold period while both organizations work to reunite pets with owners through identification efforts and the Petco Love Lost platform.
• National Automobile MuseumminorGTM or Marketing Partner · 9 November 2024Hosted a special adoption event on November 9, 2024, from 11 AM to 2 PM at the museum in Reno, NV. Collaboration aimed to connect more pets with loving families in a memorable setting.
• FiminorGTM or Marketing Partner · 9 November 2024Smart collar company partnering to provide every dog adopted at the November 9, 2024 adoption event with a Fi smart collar voucher and six-month complimentary subscription. The collar features real-time GPS tracking, durable design, and health monitoring.
• ZoetiscoreGTM or Marketing Partner · 1 January 2024Pet Network was selected as one of just 20 organizations nationwide to receive a Zoetis product grant through the 2024 Zoetis Grant Program, awarded in partnership with Adopt a Pet. The grant includes vaccines for dogs and cats, flea and tick topical solution, dewormers, and antibiotics.
• Petco Love LostcoreTechnology or IntegrationPlatform used by Pet Network and Washoe County Regional Animal Services to reunite lost pets with their owners through identification efforts as part of their formal MOU partnership.
• CARS (Charitable Adult Rides & Services)minorChannel Partner/ Reseller/ DistributorVehicle donation program servicer. CARS collects, sells, and disburses funds from donated vehicles within five business days of receipt, with full transparency and detailed financial accounting. The program helps Pet Network avoid storage fees and certain tariffs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Nevada Humane Society: Regional no-kill animal shelter and low-cost veterinary clinic based in Reno, NV. Comparable as a Northern Nevada rescue/adoption/vet hybrid with similar transfer-in dynamics and donor-dependent funding.
• Tahoe PAWS: Lake Tahoe–area pet rescue and adoption organization. Direct geographic and mission overlap with Pet Network, also operating foster-based rescue and adoption services in the same micro-market.
• Best Friends Animal Society: Leading national no-kill animal welfare organization operating sanctuary, adoption, and shelter medicine programs. Closest direct peer in mission (no-kill commitment) and in the model of running regional hubs that partner with municipal shelters.

Broad incumbents

• ASPCA: National animal welfare nonprofit operating shelters, mobile veterinary clinics, and advocacy. Broader portfolio than Pet Network but comparable on the adoption/shelter/veterinary service axis with significantly greater scale.
• Humane Society of the United States: Largest U.S. animal welfare organization. Adjacent in mission space and operates/animal advocacy and shelter grants programs that often fund direct peers like Pet Network; not a direct operator of local shelters but a key ecosystem participant.
• VCA Animal Hospitals: Largest network of veterinary hospitals in North America (owned by Mars). Overlaps with Pet Network's Community Hospital on general/specialty veterinary services, though VCA is a for-profit incumbent without the shelter/adoption mission.
• Banfield Pet Hospital: Nation's largest general veterinary practice chain, primarily co-located inside Petco stores. Competes for routine and urgent veterinary visits in the same regional catchment as Pet Network's Community Hospital.

Regional players

• Sacramento SPCA: Regional no-kill shelter and public veterinary hospital in Sacramento, CA. Comparable operating model (shelter + community veterinary hospital) and similar scale, though serving a different geographic market.

Others

• Maddie's Fund: Leading animal welfare foundation and a current financial partner of Pet Network. Comparable not as an operator but as a funder shaping the no-kill and shelter medicine ecosystem in which Pet Network operates.
• Petco Love: Animal welfare arm of Petco and operator of the Petco Love Lost reunification platform used by Pet Network and Washoe County. Ecosystem participant rather than direct competitor; partnership is core to Pet Network's lost-and-found workflow.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PetNetworkHumaneSociety
• Instagraminstagram.com/petnetworkhs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Network Humane Society