inMorphis
- Company typePrivate
- Founded2015
- HeadquartersBoston, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
inMorphis firmographics
Firmographics- Name
- inMorphis
- Legal name
- inMorphis Service Private Limited
- Website
- https://inmorphis.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
inMorphis industry classification
Industry- Product category
- IT Service Management Consulting
- NAICS
- Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Telephone Call Centers (56142)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- Service Desk & ITSM Outsourcing (BPAEAMAF), LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
Keywords
Where inMorphis is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
inMorphis business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- ServiceNow Implementation Services: Professional consulting and implementation services for ServiceNow platform including ITSM, ITOM, GRC, and AI transformations. Core revenue stream from elite partner status with ServiceNow.
- Agentic AI Delivery: High-velocity implementation framework for ServiceNow AI including pre-built agents and governance solutions. Revenue derived from deployment and integration services.
- Managed Services: Ongoing managed services for ServiceNow operations including 24x7 support for enterprise clients.
- Reseller/Channel Revenue: Revenue from reselling ServiceNow licenses and subscriptions through AWS Marketplace and direct partner relationships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Implementation Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
inMorphis product offering
Product offeringCore offering
inMorphis is a global IT consultancy and Elite ServiceNow-invested partner delivering enterprise ServiceNow platform implementation, consulting, and managed services across ITSM, ITOM, IRM/GRC, CSM, SPM, ITAM/HAM, TPRM, and CRM/CPQ modules. The company complements consulting services with six proprietary innovation applications built on ServiceNow and the 'Step Zero' Intelligence Framework—an Agentic AI delivery framework with 30+ pre-built AI agents integrated with ServiceNow's AI Control Tower and Context Engine.
Product overview
inMorphis is a global IT consultancy and Elite ServiceNow-invested partner that helps organizations realize tangible business impact through ServiceNow platform implementations. The core offering centers on ServiceNow implementation and consulting services across ITSM, ITOM, CSM, IRM/GRC, ITAM, and SPM. The product portfolio includes six original innovative applications built on ServiceNow: the Sensitive Data Protection Application for hybrid data storage compliance, Field Service Management for field agent coordination, Emergency Response System for healthcare operations, Alumni-Employee Portal for HR workflows, Digital Marketplace for B2B transactions, and Contact Center Solution for omnichannel customer service. inMorphis also offers the 'Step Zero' Intelligence Framework, an Agentic AI delivery framework with 30+ pre-built AI agents for ServiceNow. The company specializes in BFSI, TMT, Manufacturing, Aviation, and Retail sectors with additional capabilities in TPRM, AI Ops, and Asset Management.
Differentiator
Problem solved
Functional benefit
Products and services
- ServiceNow Implementation Services Elite ServiceNow partner providing enterprise-wide digital transformation through consulting, implementation, and execution services across ITSM, ITOM, CSM, IRM/GRC, SPM, ITAM/HAM, TPRM, and CRM/CPQ modules, serving BFSI, TMT, Manufacturing, Aviation, and Retail sectors.
- Sensitive Data Protection Application Hybrid solution on ServiceNow that lets customers store critical data locally while moving transactional data to cloud, with no replication of sensitive data in ServiceNow. Offers one-click PII field configuration and ~60-minute setup for regulated enterprises.
- Field Service Management (FSM) ServiceNow-based solution helping field agents manage tasks, status, time, and travel. Matches tasks to agents based on skills, geographic territory, assignments, and inventory availability with real-time dispatch map views and operations monitoring.
- Emergency Response System for Healthcare End-to-end patient and doctor lifecycle management system that notifies doctors immediately for emergency cases via mobile app with SLA tracking. Documented outcomes include 30% increase in doctors' emergency response, 50%+ increase in patient NPS, and 40% reduction in time to attend a patient.
- Alumni-Employee Portal Digital portal on ServiceNow enabling ex-employees to submit requests, download documents (payslips, relieving letters, settlement details), track progress, and receive instant notifications via email/SMS with integrated payment gateway.
- Digital Marketplace Application ServiceNow-based digital marketplace platform connecting customers with skill-based service providers and individuals. Manages partner onboarding, SLAs, billing, invoicing, and provides a 360-degree customer view.
- Contact Center Solution ServiceNow-powered contact center with omnichannel support (email, phone, portal, virtual agent, live agent), AI-enabled skill-based routing, 360-degree customer view, agent performance tracking, and integration with existing CRMs.
- 'Step Zero' Intelligence Framework Agentic AI delivery framework for ServiceNow AI featuring over 30 pre-built AI agents, integrating with ServiceNow's Context Engine and AI Control Tower to provide governance, security, and data trust in autonomous AI agent deployments for enterprises transitioning to AI-native operations.
- ServiceNow Managed Services Ongoing managed services for ServiceNow operations including 24x7 support, AIOps-powered event correlation, and operational governance for enterprise clients across BFSI, TMT, Manufacturing, Aviation, and Retail sectors.
Quantifiable outcome
- 30% increase in doctors' emergency response over existing processes (Emergency Response System for Healthcare)
- +6 more outcomes
Companies that use inMorphis
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles3 records
inMorphis technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability11 records
Feature9 records
inMorphis partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered strategic, core and minor.
- Amazon Web Services (AWS)strategicServiceNow has expanded partnership with AWS to build governance architecture for AI agents, integrating ServiceNow AI Control Tower with Amazon Bedrock AgentCore. inMorphis as a channel partner stands to significantly expand ServiceNow capabilities through this AWS integration, particularly in the AWS Marketplace channel where ServiceNow has surpassed $1 billion in sales.
- ServiceNowcoreServiceNow made a strategic growth investment in inMorphis through ServiceNow Ecosystem Ventures. inMorphis is an Elite ServiceNow partner focused on extending ServiceNow's presence in India and ASEAN region through development of GenAI offerings and digital skills training. The partnership involves co-development of AI solutions and joint go-to-market initiatives.
- SolugenixminorinMorphis acquired the ServiceNow practice of Solugenix, strengthening US market presence and expanding industry-aligned offerings through this strategic acquisition.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
inMorphis competitors and assessment
Company assessmentDirect peers
- Slalom: Slalom is a large US-based consultancy and one of ServiceNow's most prominent pure-play/global Elite partners, delivering ITSM, ITOM, CRM and AI implementations across similar enterprise verticals. Operates with comparable offshore/near-shore hybrid delivery model.
- GlideFast Consulting: GlideFast is a ServiceNow Elite Partner specializing in ITSM, custom app development, and integration services for enterprise clients. Pure-play ServiceNow focus and similar mid-sized delivery profile make it a direct head-to-head competitor for the same deal pool.
Broad incumbents
- Deloitte: Deloitte is a top-tier Global Elite ServiceNow partner with deep GRC, IRM and risk advisory practices, directly overlapping inMorphis' BFSI GRC specialization. Competes on enterprise digital and risk transformation mandates.
- Accenture: Accenture is ServiceNow's largest global consulting partner and a Premier Elite partner offering the full ServiceNow suite alongside a much broader digital transformation portfolio. Competes with inMorphis on large ServiceNow implementation and managed services RFPs.
- Cognizant: Cognizant is a major ServiceNow Elite partner with global delivery scale and deep BFSI and healthcare practices, intersecting inMorphis' core verticals. Offers ServiceNow consulting as part of a much larger IT services portfolio.
- Infosys: Infosys is an Indian IT services major with a ServiceNow Elite partnership and established BFSI presence (analogous to inMorphis' BFSI focus), competing for offshore-led ServiceNow transformation deals at scale.
- Tata Consultancy Services (TCS): TCS is one of the largest ServiceNow Global Elite partners globally, with very strong BFSI and telecom vertical coverage that directly overlaps with inMorphis' segments. Pursues comparable enterprise transformation mandates.
- Wipro: Wipro is a ServiceNow Elite partner with extensive enterprise transformation and BFSI/telco practice overlap, plus comparable offshore delivery model. Frequently competes with inMorphis on multi-tower ServiceNow deals.
- NTT DATA: NTT DATA is a ServiceNow Global Elite partner with a strong international footprint and significant consulting capability, comparable in scale and vertical breadth to inMorphis. Competes in cross-region enterprise ServiceNow implementations.
Emerging players
- EPAM Systems: EPAM is a digitally-native engineering services firm that has built a ServiceNow practice with platform-led delivery and AI engineering capability. Overlaps with inMorphis on enterprise digital engineering, though less ServiceNow-pure-play.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
inMorphis social profiles
Digital presenceinMorphis financial estimates
Financial estimateRevenue estimate
Valuation estimate
inMorphis leadership team
Management profileNumber of profiles
Profiles5 records
inMorphis subsidiaries and ownership
Company hierarchySubsidiaries1 record
inMorphis funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
inMorphis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about inMorphis
What does inMorphis do?
inMorphis is a global IT consultancy and Elite ServiceNow-invested partner delivering enterprise ServiceNow platform implementation, consulting, and managed services across ITSM, ITOM, IRM/GRC, CSM, SPM, ITAM/HAM, TPRM, and CRM/CPQ modules. The company complements consulting services with six proprietary innovation applications built on ServiceNow and the 'Step Zero' Intelligence Framework—an Agentic AI delivery framework with 30+ pre-built AI agents integrated with ServiceNow's AI Control Tower and Context Engine.
Is inMorphis a public or private company?
inMorphis is a private company. It is classified as venture growth investor backed and is currently operating.
When was inMorphis founded?
inMorphis was founded in 2015. It employs 251 to 500 people.
Where is inMorphis based?
inMorphis is headquartered in Boston, United States, in the North America region.
How does inMorphis make money?
Four revenue lines are on record. ServiceNow Implementation Services are the primary driver. The others are agentic AI Delivery, managed Services and reseller/Channel Revenue.
Who are inMorphis's main competitors?
Direct peers on record are Slalom and GlideFast Consulting. Broad incumbents are Deloitte, Accenture, Cognizant, Infosys, Tata Consultancy Services (TCS), Wipro and NTT DATA. EPAM Systems is listed as an emerging player.
Does inMorphis have an API?
No public API is recorded for inMorphis.
What industry is inMorphis in?
inMorphis's product category is IT Service Management Consulting. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 541512 and its SIC code is 7370.