RealTime

What RealTime does

RealTime Software Solutions, LLC operates as RealTime eClinical Solutions, a cloud-based SaaS provider serving the clinical research industry. The company's platform targets clinical research sites, multi-site site networks, academic medical centers (AMCs), hospital systems, sponsors, and Contract Research Organizations (CROs), addressing the fragmented technology stack problem these organizations face by offering an integrated suite covering the full clinical trial lifecycle — trial award, study start-up, electronic data capture (eSource), regulatory document management (eReg/eISF), participant engagement (eConsent, MyStudyManager, Text), participant payments (SitePay, GlobalPay), and business intelligence (Devana). RealTime's flagship offering is SOMS (Site Operations Management System), a bundled suite that consolidates CTMS, eSource, eReg/eISF, Pay, Text, Engage!, and Devana under a single login with natively integrated data, replacing the multiple disconnected logins typical at research sites. The underlying platform is built on AWS using PHP, MySQL, React, React Native, and JavaScript, with REST APIs and OData for integrations, SAML-based SSO, and a mobile app for iOS and Android with biometric signature capability. RealTime maintains compliance with 21 CFR Part 11, SOC 2 Type II, HIPAA, and GDPR, which are table stakes for serving U.S. and EU clinical research customers.

The company monetizes through negotiated enterprise subscription contracts on an annual billing cadence, with no public pricing and all sales routed through a "Request a Demo" contact flow. Its go-to-market is sales-led, combining direct enterprise field sales for large site networks and AMCs with inside sales and a dedicated Customer Success team handling onboarding, upsell, and renewal across the mid-market. RealTime serves more than 3,000 clinical research sites across 55 countries, supported by a remote-first workforce of 51–100 employees based out of San Antonio, TX. The company has executed a deliberate platform consolidation strategy, acquiring Complion (electronic regulatory/eISF) in December 2022 and Devana Solutions (pipeline management and business intelligence) in July 2023, both of which are now offered as integrated modules within the SOMS suite. LLR Partners, a healthcare and technology-focused private equity firm, provided growth capital in January 2022 that has funded this acquisition-led expansion.

Name

RealTime

Legal name

RealTime Software Solutions, LLC

Website

https://realtime-ctms.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

RealTime eClinical Solutions provides a cloud-based SaaS platform that consolidates clinical trial management, eSource, eRegulatory, participant engagement, and payments into an integrated suite (SOMS) for clinical research sites, site networks, AMCs, sponsors, and CROs across 55 countries.

Ownership category

akta.pro rank

Product category

Clinical Trial Management Software (eClinical SaaS)

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Clinical Trial Informatics (EDC/CTMS/eCOA/eTMF) (HLAGAJAM)

akta.pro secondary industries

Site & Investigator Platforms (Site Payments, Feasibility, Activation) (HLACAOAJ), Electronic Data Capture (EDC) Platforms (HLACAOAA)

Keywords

• Clinical trial management software
• EClinical platform solutions
• Electronic data capture
• Electronic regulatory documents
• Decentralized clinical trials

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription SaaS Licensing: RealTime operates as a SaaS company offering cloud-based eClinical software on a subscription basis. The platform is sold as bundled solutions (SOMS) or individual modules (CTMS, eSource, eReg, etc.) with enterprise pricing negotiated per account. No public pricing is listed; all sales are quote-based.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels11 records

Core offering

RealTime sells a cloud-based eClinical SaaS platform for the clinical research industry, anchored by SOMS (Site Operations Management System), which bundles CTMS, eSource, eReg/eISF, SitePay, GlobalPay, Text, Engage! (MyStudyManager and eConsent), and Devana into one integrated system. The platform is sold as a subscription to clinical research sites, site networks, academic medical centers, sponsors, and CROs in more than 55 countries.

Product overview

RealTime eClinical Solutions provides a comprehensive eClinical platform built for clinical research sites, site networks, academic medical centers, sponsors, and CROs. The flagship offering is SOMS (Site Operations Management System), a bundled suite combining CTMS, eSource, eReg/eISF, SitePay, GlobalPay, Text, and Engage! (including MyStudyManager and eConsent) into a unified platform with single sign-on and integrated data across all modules. The portfolio also includes Devana for pipeline management and business intelligence (acquired July 2023), Complion for regulatory solutions (acquired December 2022), TrialAlign for site selection, DecenTRIAL for decentralized trials, and a Mobile App. A RealTime Connect API enables third-party integrations. The platform serves over 3,000 sites in 55 countries with cloud-based SaaS solutions.

Differentiator

Problem solved

Functional benefit

Brands

• SOMS (Site Operations Management System): A bundled suite of integrated solutions combining CTMS, eSource, eReg/eISF, Pay, Text, Engage!, and Devana for comprehensive clinical research operations management.
• RealTime-CTMS
• RealTime-eSource
• RealTime-Engage!
• MyStudyManager
• RealTime-eConsent
• RealTime-eReg / eISF
• RealTime-Devana
• RealTime-SitePay
• RealTime-GlobalPay
• RealTime-Text
• TrialAlign
• DecenTRIAL
• Complion
• eDOCS

Products and services

• SOMS (Site Operations Management System) Bundled integrated suite that combines CTMS, eSource, eReg/eISF, SitePay/GlobalPay, Text, and Engage! into a single platform with one login and natively integrated data, sold to clinical research sites, site networks, AMCs, sponsors, and CROs.
• RealTime-CTMS Clinical Trial Management System covering recruitment management, CRC activities, finances, site management, dynamic reporting, automated study target dates, and window calculations for clinical research sites.
• RealTime-Devana Pipeline management, study start-up automation, metric capture, and business intelligence platform for research site organizations, integrated into RealTime's eClinical suite following the July 2023 acquisition.
• RealTime-eSource Cloud-based electronic source data capture solution that improves data accuracy, reduces protocol deviations, and ensures Part 11 and GDPR compliance through real-time audit trails and seamless CTMS integration.
• RealTime-eReg / eISF Electronic document management and regulatory system for clinical research sites that eliminates paper clutter and simplifies storage, retrieval, and collaboration of regulatory documents.
• RealTime-Engage! Participant engagement platform offering tools to recruit, remind, and connect with participants through eConsent, video visits, and personalized messaging for clinical trials.
• MyStudyManager Participant-centric portal built for sites to engage and retain patients in traditional in-clinic trials and decentralized clinical trials, featuring notifications, study calendars, virtual visits, and access to stipend information.
• RealTime-eConsent 21 CFR Part 11 compliant electronic consent solution enabling remote consenting via desktop or mobile app with electronic signatures for decentralized clinical trials.
• RealTime-SitePay Digital participant payment system providing instant and secure stipend payments through a user-friendly interface with 24/7 participant portal access.
• RealTime-GlobalPay Streamlined participant reimbursements, travel arrangements, and study funding management system for sponsors and CROs with real-time tracking and 1099 report generation.
• RealTime-Text Automated SMS communication platform for appointment reminders, recruitment messages, and two-way text communication with participants across multiple countries.
• RealTime Mobile App Secure mobile application for iOS and Android enabling document management, task handling, signature management, and eSource functionality from smartphones or tablets.
• TrialAlign Smarter site selection solution for sponsors and CROs to identify and evaluate optimal clinical trial sites.
• DecenTRIAL Decentralized clinical trial solution for sponsors and CROs enabling virtual trials and remote patient monitoring.
• Complion Electronic Investigator Site File (eISF) / electronic regulatory document management platform for clinical research sites and academic medical centers, retained as a brand after RealTime's December 2022 acquisition.
• eSourceOne Purpose-built data capture platform for Phase I clinical units handling high-volume early-phase trial data with tight regulatory timelines and complex visit scheduling.
• EDC Connect Integration layer that connects RealTime-eSource with third-party EDC systems to synchronize source data capture between site operations and sponsor EDC platforms.

Quantifiable outcome

• 3,000+ clinical research sites in 55 countries using the platform
• +6 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature11 records

Partnerships

Four partnerships are on record, tiered core and notable.

• Devana SolutionscoreStrategic or Co-development PartnerRealTime acquired Devana Solutions in July 2023. Devana is a SaaS provider specializing in clinical trial workflow and analytics. The acquisition integrates Devana's pipeline management, study start-up automation, and business intelligence capabilities into RealTime's eClinical suite, enhancing connectivity between centralized research teams and clinical trial sites.
• Complion, Inc.coreStrategic or Co-development PartnerRealTime acquired Complion, Inc. in December 2022. Complion provides electronic regulatory solutions (eRegulatory/eISF) for clinical research sites. The acquisition strengthened RealTime's position as a provider of eClinical solutions, enhanced its integrated site management products, and expanded its offerings to the academic and clinical research community.
• DTRA (Decentralized Trials and Research Alliance)notableGTM or Marketing PartnerRealTime is an active member of the Decentralized Trials and Research Alliance (DTRA), an industry organization advancing decentralized clinical trial practices. DTRA membership provides industry visibility, thought leadership opportunities, and alignment with the decentralized trial movement that RealTime supports through its product suite.
• Decentralized Trials and Research Alliance (DTRA)notableGTM or Marketing PartnerDTRA member organization advancing decentralized clinical trials. RealTime displays DTRA member badge prominently across all web properties and login portals as a mark of industry commitment.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Veeva Systems: Veeva is a public cloud software leader for life sciences, including the Veeva Vault CTMS and SiteVault platforms serving sponsors, CROs, and sites. It directly overlaps with RealTime's CTMS, eRegulatory, and eSource modules but addresses a broader sponsor/CRO audience.
• Medidata (Dassault Systèmes): Medidata's Rave platform is a leading eClinical suite spanning EDC, CTMS, eCOA, and RTSM. It competes with RealTime across nearly every module (especially EDC/eSource and CTMS) and is part of the broader Dassault 3DEXPERIENCE life sciences portfolio.
• Oracle Clinical One: Oracle's Clinical One platform unifies EDC, CTMS, eCOA, and randomization under one cloud platform. It directly competes with RealTime's integrated eClinical suite, especially at the sponsor/CRO level where Oracle has significant installed base leverage.
• Advarra: Advarra provides IRB, IBC, and clinical technology solutions including its Longboat site engagement platform. It overlaps with RealTime in CTMS, study start-up, and site-facing compliance tooling, particularly for AMCs.
• IQVIA: IQVIA offers the Oracle Health Sciences-powered EDC, the IQVIA CTMS, and a broad clinical operations suite. It is a broad incumbent competing across most of RealTime's modules, especially in the sponsor/CRO segment.
• Veeva SiteVault: SiteVault is Veeva's free eRegulatory/eISF and document exchange product targeting clinical research sites. It competes head-to-head with RealTime's Complion eReg/eISF for site adoption and FDA audit readiness workflows.

Emerging players

• Castor: Castor offers a cloud-based EDC and eClinical platform with strong DCT capabilities and an emphasis on affordable, self-serve deployment for sites and sponsors. It targets the same mid-market site audience as RealTime with overlapping EDC, eConsent, and ePRO modules.

Direct peers

• Medrio: Medrio provides cloud-based EDC, eCOA, ePRO, and eConsent solutions targeted at sponsors, CROs, and sites. It is a direct eClinical peer to RealTime, with comparable subscription SaaS pricing and overlapping DCT functionality.
• Florence Healthcare: Florence's eBinders eISF and eLog platforms compete directly with RealTime's Complion eRegulatory/eISF for AMCs and site networks. Florence is one of the most comparable direct peers given its focus on investigator site file and regulatory document management.
• Clinical Conductor (Bio-Optronics): Clinical Conductor is one of the most established CTMS products for research sites and site networks and is explicitly named by RealTime as a competitor it migrates customers from. It is a direct peer in CTMS and study start-up.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/RealTimeCTMS
• Facebookfacebook.com/RealTimeCTMS
• LinkedInlinkedin.com/company/realtime-ctms-software-solutions
• Instagraminstagram.com/realtime_eclinical

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RealTime