Conservice
Conservice is the largest US utility management and billing company, processing 22 million utility bills annually across 7.9 million service points for property managers and real estate investors in multifamily, commercial, and adjacent verticals. It offers a platform of integrated modules spanning expense management, expense recovery, sustainability, energy procurement, waste, and internet management.
- Company typePrivate
- Founded2000
- HeadquartersLogan, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Conservice does
Conservice is the largest utility management and billing company in the United States, founded in 2000 and headquartered in River Heights, Utah. The company provides utility expense management, expense recovery, meter management, data analytics, and resident billing services to property managers and real estate investors across multifamily, commercial, student housing, single family rental, manufactured housing, senior living, and military housing verticals. Its platform processes approximately 22 million utility bills annually across 7.9 million service points, paying $19.6 billion to utility providers on behalf of clients and recovering $136 million for clients through audits and exception resolution in 2025.
The company's technology stack centers on a core utility management platform with proprietary modules: Synergy for expense management, Capturis for commercial bill pay, S2 for sustainability benchmarking aligned with GRESB and ENERGY STAR, Optimyze for energy procurement in deregulated markets, WasteX for waste management, and Confirm for utility cost analysis. Following the May 2024 acquisition of Onboard, Conservice added internet and connectivity management to its portfolio, launching a full-scope internet amenity platform in 2025 and Onboard One for the single family rental market in July 2025. Strategic integration partnerships with AppFolio, MRI Software, and Rent Manager embed Conservice's services into the dominant property management software platforms, while industry association ties to NMHC and NAA provide distribution reach. The company holds the registered "Utility Experts" trademark, received the 2024 ENERGY STAR Partner of the Year Sustained Excellence Award, and was certified as a Most Loved Workplace in 2024.
Conservice generates revenue through a mix of managed utility service fees, transaction-based recovery and energy procurement fees, software subscriptions (notably S2 sustainability), and managed services for internet connectivity. Pricing is quote-based and typically structured so that client savings and recovery amounts exceed service fees, with multi-year contracts. The company is privately held; in December 2025, TPG signed a definitive agreement to acquire a majority stake, with Advent International retaining a significant minority position and TA Associates exiting, with the transaction expected to close in Q1 2026.
Conservice firmographics
Firmographics- Name
- Conservice
- Legal name
- Conservice
- Website
- https://conservice.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Conservice is the largest US utility management and billing company, processing 22 million utility bills annually across 7.9 million service points for property managers and real estate investors in multifamily, commercial, and adjacent verticals. It offers a platform of integrated modules spanning expense management, expense recovery, sustainability, energy procurement, waste, and internet management.
- Ownership category
- akta.pro rank
Conservice industry classification
Industry- Product category
- Utility Management Software
- NAICS
- Services to Buildings and Dwellings (5617), Facilities Support Services (561210)
- SIC
- Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Home Services Coordination & Vendor Management (HSACAIAI)
Keywords
Where Conservice is headquartered
LocationHeadquarters
- HQ city
- Logan
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Conservice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Managed Utility Services: Full-service utility management including bill processing, auditing, payment, and recovery. Revenue derived from service fees typically offset by client savings and recovery amounts exceeding service costs.
- Utility Expense Recovery Billing: Billing back utility costs to residents through various methods (RUBS, sub-metered, direct billing) with customizable billing methods and collection support
- Internet Management Services: Bulk internet management and amenity services through Onboard brand, providing connectivity to residents and generating NOI for property owners
- Sustainability Software & Consulting: S2 platform subscription and expert consulting for ESG reporting, benchmarking compliance, and sustainability strategy
- Energy Procurement: Software-enabled energy procurement in deregulated markets with fees considerably less than traditional brokers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Managed utility services with bundled expense management and optional enhanced services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
Conservice product offering
Product offeringCore offering
Conservice provides managed utility management and billing services for property portfolios, encompassing utility bill processing, auditing, payment, expense recovery, and resident billing back. The company combines proprietary software platforms (Synergy, Capturis, S2) with expert human support to handle electricity, gas, water, and waste utility operations across multifamily, commercial, single family, student, senior, military, and manufactured housing properties.
Product overview
Conservice operates as a platform-plus-modules architecture for utility management serving the property management industry. The core ecosystem centers on Synergy (expense management platform) and Capturis (commercial bill pay) which process utility invoices, payments, and data across 7.9 million managed service points. Add-on modules include S2 sustainability software, Optimyze energy procurement, WasteX waste management, and Building Performance Standards compliance. The platform was expanded through the 2024 acquisition of Onboard for internet/telecom management. Additional service modules cover meter management, data & analytics, utility analysis (Confirm), and contract management (Control). The company serves diverse property verticals including multifamily, commercial, single family, student housing, manufactured housing, senior living, and military housing.
Differentiator
Problem solved
Functional benefit
Brands
- Synergy: Utility expense management software platform that tracks, analyzes, budgets, and pays utility expenses
- Confirm
- Control
- Goby
- S2 (Sustainability Software)
- Optimyze
- WasteX
- Onboard
- Conservice Billing
- Conservice Commercial powered by Capturis
Products and services
- Synergy Core expense management platform that tracks, analyzes, budgets, and pays utility expenses on time with 99.5% processing accuracy and 120% late-fee guarantee, designed for property management companies.
- Capturis Commercial utility bill payment and management platform for multi-site commercial real estate operations, providing bill payment administration, consumption reporting, and cost tracking.
- Expense Recovery and Resident Billing Services Utility expense recovery and resident billing service that recovers utility costs from residents via RUBS, sub-metered, direct billing, and custom billing methods, with collection support for property managers.
- Meter Management Comprehensive utility meter management service including sub-metering, equipment selection, installation, reading, regulatory tracking, troubleshooting, and maintenance for property owners and managers.
- Data and Analytics Utility data analytics solution providing accurate, up-to-date data across electricity, gas, water, and waste categories for 300,000+ properties with near-real-time refresh and pre-built reports.
- Confirm (Utility Analysis) Utility cost analysis service providing in-depth analysis of utility expenses affecting ROI on real estate acquisitions, with detailed reports on utility-related costs, usage, and sub-metering equipment recommendations.
- Control (Contract Management) Property contract management software that digitizes, stores, and manages vendor contracts online, tracking insurance documentation, background checks, compliance, and contract expiration dates.
- S2 Sustainability Software End-to-end sustainability platform for measurement, benchmarking, and ESG reporting aligned with GRESB and ENERGY STAR frameworks, with ENERGY STAR Portfolio Manager integration and GHG conversion support.
- Optimyze Energy Procurement Energy procurement software platform using advanced algorithms and automation for deregulated energy markets, sourcing and procuring energy rate strategies based on buying preferences and supplier contract parameters.
- WasteX Waste Management Data-driven waste management strategy platform providing operational efficiency and cost reduction through waste planning, bulk hauling, contract compliance, and compactor monitoring technology.
- Conservice Internet Management (Onboard) End-to-end internet management solutions for property management industry including bulk internet delivery, support, and monetization, plus the Onboard One platform for single family rental portfolios.
- Goby Sustainability Dashboard Sustainability and compliance dashboard platform that manages utility and sustainability data across property portfolios, providing centralized insights for ESG and utility performance management.
Quantifiable outcome
- 120% late-fee guarantee backs on-time payment accuracy
- +6 more outcomes
Companies that use Conservice
Customer profileNamed customers13 records
Segments7 records
Ideal customer profiles4 records
Conservice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability3 records
Feature9 records
Conservice partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- ManageAmericacoreStrategic partnership delivering seamless integration between Conservice utility management and ManageAmerica property management software specifically built for the manufactured housing industry
- OnboardcoreAcquisition of Onboard, the leading telecom and technology management platform for property management industry, merging end-to-end utility solutions with cutting-edge connectivity management and establishing Conservice as a comprehensive utility and internet management provider
- WaterWatch CorporationminorAcquisition expanding service offerings for utility management; deal took nearly three years to finalize due to market dynamics and competition
- AppfoliocoreStrategic integration partnership allowing seamless data flow between Appfolio property management software and Conservice utility management solutions
- MRI SoftwarecoreStrategic integration partnership enabling data integration between MRI property management platform and Conservice utility solutions
- Rent ManagercoreIntegration partnership for property management software connectivity with Conservice utility management
- GRESBcoreStrategic partnership for ESG benchmarking and reporting alignment with GRESB real estate sustainability standards
- National Multifamily Housing Council (NMHC)coreIndustry association partnership for market reach and credibility in multifamily housing sector
- National Apartment Association (NAA)coreIndustry association partnership providing market access and thought leadership opportunities in apartment industry
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Conservice competitors and assessment
Company assessmentBroad incumbents
- AppFolio: AppFolio is a leading cloud-based property management software platform serving small-to-mid multifamily and SFR operators. As an integration partner, AppFolio's native utility features also create potential competitive overlap.
- MRI Software: MRI Software is a broad property management software incumbent with utility management functionality and is also a Conservice integration partner. Its native utility modules represent both a partner and a competitive threat.
Emerging players
- GridPoint: GridPoint offers energy management and submetering solutions for commercial real estate and multi-site customers, overlapping with Conservice's Meter Management and sustainability portfolio.
- Aquicore: Aquicore offers a building analytics and utility management platform focused on commercial real estate, providing benchmarking and sustainability reporting that competes with Conservice's Capturis commercial offering.
- Enverid: Enverid provides HVAC air cleaning and energy optimization solutions for commercial buildings, addressing energy efficiency adjacent to Conservice's sustainability and energy procurement offerings.
Direct peers
- RealPage: RealPage is a leading provider of software and data analytics for the real estate industry, including utility management and resident billing modules that compete directly with Conservice's Synergy and Billing Services across multifamily and commercial properties.
- UtilityBill (Diversegy): Diversegy is an energy broker and utility management services provider focused on commercial and multifamily customers, competing with Conservice's Optimyze energy procurement and expense management offerings.
- EnergyCAP: EnergyCAP provides utility bill tracking, energy management, and sustainability reporting software for commercial and institutional customers, overlapping with Conservice's Confirm, S2, and Capturis offerings.
- Yardi Systems: Yardi is a major property management software platform with integrated utility billing, energy management, and sustainability modules serving multifamily, commercial, and student housing — directly overlapping with Conservice's Bill-to-Boardroom stack.
Regional players
- Building Engines: Building Engines provides building operations and facilities management software for commercial office portfolios, adjacent to Conservice's facilities support and contract management (Control) offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Conservice social profiles
Digital presenceConservice compliance and trust
Trust signalCompliance2 records
Conservice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Conservice leadership team
Management profileNumber of profiles
Profiles15 records
Conservice subsidiaries and ownership
Company hierarchySubsidiaries2 records
Conservice funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Conservice M&A and investment
M&A and investmentM&A3 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Conservice
What does Conservice do?
Conservice provides managed utility management and billing services for property portfolios, encompassing utility bill processing, auditing, payment, expense recovery, and resident billing back. The company combines proprietary software platforms (Synergy, Capturis, S2) with expert human support to handle electricity, gas, water, and waste utility operations across multifamily, commercial, single family, student, senior, military, and manufactured housing properties.
Is Conservice a public or private company?
Conservice is a private company. It is classified as private equity controlled and is currently operating.
When was Conservice founded?
Conservice was founded in 2000. It employs 1,001 to 5,000 people.
Where is Conservice based?
Conservice is headquartered in Logan, United States, in the North America region.
How does Conservice make money?
Five revenue lines are on record. Managed Utility Services are the primary driver. The others are utility Expense Recovery Billing, internet Management Services, sustainability Software & Consulting and energy Procurement.
Who are Conservice's main competitors?
Broad incumbents on record are AppFolio and MRI Software. Emerging players are GridPoint, Aquicore and Enverid. Direct peers are RealPage, UtilityBill (Diversegy), EnergyCAP and Yardi Systems. Building Engines is listed as a regional player.
Does Conservice have an API?
No public API is recorded for Conservice.
What industry is Conservice in?
Conservice's product category is Utility Management Software. Its primary akta.pro industry code is HSACAIAI, Home Services Coordination & Vendor Management. Its NAICS code is 5617 and its SIC code is 8744.