PSI Services
PSI Services LLC is a global assessment solutions provider offering test development, multi-modal delivery, and AI-enhanced security to US federal agencies, professional certification bodies, licensure boards, and international governments, operating 2,000+ test centers across 140+ countries as an ETS subsidiary.
- Company typePrivate
- Founded1945
- HeadquartersOlathe, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What PSI Services does
PSI Services LLC is a global assessment solutions provider specializing in test development, multi-modal delivery, and test security for high-stakes certification, licensure, and government programs. Founded in 1946 and headquartered in Olathe, Kansas, the company operates as a subsidiary of Educational Testing Service (ETS) and serves federal agencies (FAA, IRS, USPS, TSA, CBP, DOD), professional certification bodies (ISACA, The Linux Foundation, AAT, CII), healthcare certification organizations (NBSTA, NCHEC, BCEN, AACN, NBRC), state licensure boards (California Department of Real Estate, New Jersey Real Estate Commission, Washington State OIC), and international government clients (UK Home Office). The company runs a global test center network spanning 2,000+ locations in 140+ countries, including 550+ US sites, and delivers approximately 17 million tests per year through three primary modalities: in-center proctoring, live online proctoring, and Record and Review asynchronous proctoring.
PSI's technology stack centers on four proprietary platforms: FormCast test generation software (creating statistically equivalent unique test forms with multi-lingual support), the PSI Item Banking Platform (web-based self-service item and form management), the PSI Proctoring Platform (online proctoring with AI-enhanced security), and the PSI Secure Browser. AI capabilities are applied across the stack, including automated item generation, biometric fraud detection (facial, voice, keystroke similarity, deepfake detection, room similarity scans), video indexing, generative AI response detection, and data forensics. In a pilot, 77.4% of AI-generated items met psychometric thresholds, and the biometric fraud system reduced impersonator detection time from 64 days to 1 day. PSI also owns two branded assessment programs: HiSET (high school equivalency recognized across all US states and territories) and Skills for English (UK Home Office-approved English proficiency testing).
Revenue is generated through multi-year enterprise contracts with certification bodies, government agencies, and professional associations, supplemented by managed test delivery services, direct-to-consumer test preparation materials via psionlinestore.com, and add-on modules for test security (audits, investigations, data forensics). Pricing is quote-based and not publicly disclosed. The go-to-market combines enterprise field sales with channel partnerships including the DoD COOL military program and over 130 professional associations worldwide. PSI holds FedRAMP-ready status, SOC 2 Type 2, ISO 27001/9001/14001, Cyber Essentials Plus, and GDPR compliance, supporting regulated workloads in US federal, UK, and EU markets.
PSI Services firmographics
Firmographics- Name
- PSI Services
- Legal name
- PSI Services LLC
- Website
- https://psiexams.com
- Company type
- Private
- Founded year
- 1945
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- PSI Services LLC is a global assessment solutions provider offering test development, multi-modal delivery, and AI-enhanced security to US federal agencies, professional certification bodies, licensure boards, and international governments, operating 2,000+ test centers across 140+ countries as an ETS subsidiary.
- Ownership category
- akta.pro rank
PSI Services industry classification
Industry- Product category
- Testing and Assessment Services
- NAICS
- Educational Support Services (611710)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Remote & Live Online Proctoring Platforms (EDAFADAB)
- akta.pro secondary industries
- Remote Proctoring, Test Security & Online Assessment Platforms (BPACAMAL), Test Center Management & Onsite Proctoring Systems (EDAFADAJ), Digital Assessment Platforms & Computer-Based Testing Authorities (EDADAFAK), Psychometric Standards, Test Development & Validation Authorities (EDADAFAG), Official GED/HiSET Testing Centers & Proctoring Services (EDAAABAF)
Keywords
Where PSI Services is headquartered
LocationHeadquarters
- HQ city
- Olathe
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
PSI Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Professional Assessment Services: PSI provides end-to-end assessment solutions including test development, delivery, and security services to certification bodies, government agencies, and professional associations. Revenue is generated through long-term contractual relationships with organizations requiring standardized testing at scale.
- Test Delivery and Administration: PSI administers exams through its global network of test centers and online proctoring platforms, charging for exam administration, scheduling, candidate support, and data handling services across 550+ US test centers and 2,000+ global locations.
- Test Prep and Preparation Materials: PSI operates an online store selling test preparation materials, practice tests, and study resources for test takers preparing for various certification and licensure exams.
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
PSI Services product offering
Product offeringCore offering
PSI Services provides end-to-end assessment solutions including test development with world-class psychometrics, multi-modal test delivery through a global network of 2,000+ test centers and online proctoring, and robust test security services. The company delivers 17 million tests annually across 140+ countries for certification bodies, government agencies (FAA, IRS, TSA, UK Home Office), professional associations, and licensure organizations. Its proprietary platforms — FormCast, PSI Proctoring Platform, and PSI Item Banking Platform — combined with AI-enhanced biometric fraud detection power the offering.
Product overview
PSI Services is a global assessment solutions provider offering an integrated platform for test development, multi-modal delivery, and security. The core portfolio includes the PSI Proctoring Platform for online proctoring, the PSI Item Banking Platform for item/test management, and proprietary FormCast test generation software. AI-powered capabilities include AI Test Development for automated item creation and AI Test Prep for customized study materials. The company operates over 2,000 test centers globally and supports multiple delivery modalities including Live Online Proctoring, Record & Review Proctoring, and traditional test center testing. Key branded programs include HiSET (high school equivalency) and Skills for English (English proficiency testing). PSI is an ETS company.
Differentiator
Problem solved
Functional benefit
Brands
- HiSET: High School Equivalency credential test program, recognized by every U.S. state, territory and jurisdiction.
- Skills for English
- PSI Proctoring Platform
- FormCast
Products and services
- Test Development Services
Quantifiable outcome
- 45% decrease in monthly support tickets and 151% increase in Record and Review modality exams for AAT partnership
- +3 more outcomes
Companies that use PSI Services
Customer profileNamed customers22 records
Segments7 records
Ideal customer profiles6 records
PSI Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Feature6 records
PSI Services partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- Association of Accounting Technicians (AAT)corePSI has partnered with AAT since 2019 and secured a 5-year renewal in 2026. The partnership delivers accounting assessments at scale with measurable improvements including 45% decrease in support tickets and 151% increase in Record and Review modality exams between 2024-2025. Future collaboration will explore responsible AI integration in content development and assessment models.
- U.S. Internal Revenue Service (IRS)corePSI was awarded a contract by the U.S. IRS to deliver the Enrolled Agent Special Enrollment Examination (EA-SEE) program beginning May 2026. PSI handles exam development, administration, scheduling, secure test delivery, candidate support, and data handling across its network of 550+ U.S. test centers and remote online proctoring.
- ETS (Educational Testing Service)corePSI is an ETS company, operating as a subsidiary of the Educational Testing Service. This strategic alignment provides PSI access to ETS's portfolio of test security solutions, enables long-term investments in security professionals and technology, and strengthens credibility with government and institutional clients. PSI and ETS jointly developed a biometric fraud detection system that won the IT Certification Council 2026 Innovation Award.
- Chartered Insurance Institute (CII)corePSI partners with CII, a major professional insurance institute, to deliver insurance certification and professional development assessments.
- UK Home OfficecorePSI delivers the Life in the UK test and Secure English Language Testing (SELT) for UK visa applications under partnership with the UK Home Office.
- Credentialing Opportunities On-Line (COOL) ProgramcorePSI partners with the U.S. Department of Defense's COOL program to provide certification testing for military service members. The partnership enables military personnel to access PSI's test center network for civilian credentialing, with program verification through VA's Web Enabled Approval Management System.
- National Board of Surgical Technology and Surgical Assisting (NBSTA)corePSI has helped NBSTA develop testing at the campus level since 2010, building their business through professional certification examinations.
- The Linux FoundationcorePSI partnered with The Linux Foundation to develop a new credential for IT professionals, enabling certification delivery in real time, online, anywhere, anytime.
- ABRSM (Associated Board of the Royal Schools of Music)corePSI has an ongoing partnership with ABRSM, evolving to enable more exams to be delivered anytime, anywhere. The partnership puts the learner at the center of assessment planning.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
PSI Services competitors and assessment
Company assessmentDirect peers
- Pearson VUE: Pearson's testing division operates a global network of test centers and delivers computer-based certification and licensure exams. Directly comparable to PSI across certification, licensure, and government testing programs with similar delivery model and customer base.
- Prometric: Global test delivery and test development services company operating test centers in 160+ countries. Closest direct competitor to PSI in certification, licensure, and high-stakes government testing with comparable scale and multi-modal offerings.
- Kryterion (Webassessor): Online proctoring and assessment delivery platform specializing in certification programs for IT, healthcare, and professional associations. Direct competitor in remote proctoring and certification delivery with overlapping customer segments.
- ProctorU: Online proctoring service provider offering live and automated remote proctoring for higher education and certification programs. Direct competitor to PSI Proctoring Platform with overlapping institutional customer base in education and certification.
- Examity: Online proctoring and identity verification platform serving higher education, certification, and credentialing organizations. Competes with PSI on remote proctoring with focus on AI-augmented human review model similar to PSI's Record & Review offering.
Broad incumbents
- ETS (Educational Testing Service): PSI's parent company and a global leader in educational testing (TOEFL, GRE, SAT). While PSI operates as a subsidiary, ETS's broader portfolio in standardized testing and assessment research creates both partnership and overlap in capabilities and customers.
- SHL (Talent Assessment): Talent assessment provider offering psychometric assessments for hiring and development. Overlaps with PSI's talent assessment and certification offerings, particularly in corporate credentialing and pre-employment testing.
- TalentLens (Pearson): Pearson's talent assessment division providing psychometric assessments and credentialing programs. Comparable to PSI in talent assessment and certification across enterprise customers, with broader integration into Pearson's education platform.
Emerging players
- Questionmark: Assessment platform providing enterprise-grade authoring, delivery, and analytics for certification and compliance testing. Competes in the same test delivery and security space with focus on corporate compliance and learning markets.
- Caveon Test Security: Test security and psychometric forensics firm specializing in data forensics, web monitoring, and fraud detection for high-stakes testing programs. Adjacent competitor in PSI's test security add-on offerings including audits, investigations, and data forensics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
PSI Services social profiles
Digital presencePSI Services compliance and trust
Trust signalCompliance7 records
PSI Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
PSI Services leadership team
Management profileNumber of profiles
Profiles1 record
PSI Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PSI Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PSI Services
What does PSI Services do?
PSI Services provides end-to-end assessment solutions including test development with world-class psychometrics, multi-modal test delivery through a global network of 2,000+ test centers and online proctoring, and robust test security services. The company delivers 17 million tests annually across 140+ countries for certification bodies, government agencies (FAA, IRS, TSA, UK Home Office), professional associations, and licensure organizations. Its proprietary platforms — FormCast, PSI Proctoring Platform, and PSI Item Banking Platform — combined with AI-enhanced biometric fraud detection power the offering.
Is PSI Services a public or private company?
PSI Services is a private company. It is classified as corporate owned and is currently operating.
When was PSI Services founded?
PSI Services was founded in 1945. It employs 1,001 to 5,000 people.
Where is PSI Services based?
PSI Services is headquartered in Olathe, United States, in the North America region.
How does PSI Services make money?
Three revenue lines are on record. Professional Assessment Services are the primary driver. The others are test Delivery and Administration and test Prep and Preparation Materials.
Who are PSI Services's main competitors?
Direct peers on record are Pearson VUE, Prometric, Kryterion (Webassessor), ProctorU and Examity. Broad incumbents are ETS (Educational Testing Service), SHL (Talent Assessment) and TalentLens (Pearson). Emerging players are Questionmark and Caveon Test Security.
Does PSI Services have an API?
No public API is recorded for PSI Services.
What industry is PSI Services in?
PSI Services's product category is Testing and Assessment Services. Its primary akta.pro industry code is EDAFADAB, Remote & Live Online Proctoring Platforms, with a secondary code of BPACAMAL, Remote Proctoring, Test Security & Online Assessment Platforms. Its NAICS code is 611710 and its SIC code is 8200.