Activus Connect
- Company typePrivate
- Founded2020
- HeadquartersOrlando, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
Activus Connect firmographics
Firmographics- Name
- Activus Connect
- Legal name
- Activus Connect
- Website
- https://activusconnect.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Activus Connect industry classification
Industry- Product category
- Customer Experience Outsourcing (BPO)
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Help Supply Services (7363)
- akta.pro primary industry
- General Customer Service & Contact Center Operations (BPAAAAAA)
- akta.pro secondary industry
- Technical Support & Helpdesk Contact Centers (BPAAAAAI)
Keywords
Where Activus Connect is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Activus Connect business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Marketing channels5 records
Activus Connect product offering
Product offeringCore offering
Activus Connect is a provider of customer experience outsourced solutions, offering business clients external support for managing customer interactions and contact center operations. The firm acts as a third-party specialist delivering CX services on behalf of its customers' end users.
Differentiator
Problem solved
Functional benefit
Products and services
- Customer Experience Outsourced Solutions
Companies that use Activus Connect
Customer profileIdeal customer profiles1 record
Activus Connect technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Activus Connect partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights3 records
Activus Connect competitors and assessment
Company assessmentEmerging players
- Helpware: U.S.-headquartered CX outsourcing and back-office support provider with nearshore delivery. Comparable as a mid-sized, U.S.-anchored CX outsourcer serving similar SMB-to-enterprise clients.
- ModSquad: Digital CX outsourcer specializing in social media, community moderation, and trust & safety. Comparable as a digitally focused CX outsourcer with overlapping service categories.
- Arise Virtual Solutions: Work-from-home contact-center platform connecting independent agents with enterprise clients. Comparable in CX outsourcing delivery model but differentiated by crowdsourced-agent approach.
Direct peers
- Teleperformance: Largest pure-play global CX/BPO outsourcer with hundreds of thousands of employees. Directly comparable in customer experience outsourcing and contact-center delivery, though at vastly larger scale.
- Liveops: U.S.-based on-demand, work-from-home contact center platform serving enterprise clients. Comparable in delivering outsourced CX capacity with a flexible distributed-agent model.
- Alorica: Privately held U.S.-headquartered CX outsourcing provider with global delivery. Directly comparable in customer management, technical support, and digital CX services for enterprise clients.
- TaskUs: Public, mid-sized CX outsourcer specializing in digital customer experience, content moderation, and trust & safety. Closely comparable in scale and outsourced CX delivery model.
- Foundever (formerly Sitel Group): Global CX/BPO provider operating multilingual contact centers across 45+ countries. Directly comparable in CX outsourcing model with similar end-market exposure to enterprise customer support.
- Concentrix: One of the largest global CX/BPO providers offering outsourced customer experience, technical support, and digital services. Directly comparable as a multi-segment CX outsourcer serving enterprise clients across verticals.
- TTEC Holdings: Major global CX outsourcing and digital customer engagement provider with onshore, nearshore, and offshore delivery. Comparable in core service offering of customer management and contact center operations.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights4 records
Customer concentration
Activus Connect social profiles
Digital presenceActivus Connect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Activus Connect leadership team
Management profileNumber of profiles
Profiles3 records
Activus Connect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Activus Connect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Activus Connect
What does Activus Connect do?
Activus Connect is a provider of customer experience outsourced solutions, offering business clients external support for managing customer interactions and contact center operations. The firm acts as a third-party specialist delivering CX services on behalf of its customers' end users.
When was Activus Connect founded?
Activus Connect was founded in 2020. It employs 501 to 1,000 people.
Where is Activus Connect based?
Activus Connect is headquartered in Orlando, United States, in the North America region.
Who are Activus Connect's main competitors?
Emerging players on record are Helpware, ModSquad and Arise Virtual Solutions. Direct peers are Teleperformance, Liveops, Alorica, TaskUs, Foundever (formerly Sitel Group), Concentrix and TTEC Holdings.
Does Activus Connect have an API?
No public API is recorded for Activus Connect.
What industry is Activus Connect in?
Activus Connect's product category is Customer Experience Outsourcing (BPO). Its primary akta.pro industry code is BPAAAAAA, General Customer Service & Contact Center Operations, with a secondary code of BPAAAAAI, Technical Support & Helpdesk Contact Centers. Its NAICS code is 56142 and its SIC code is 7363.