What Akorbi does

Akorbi is a Plano, Texas-based language services provider founded in 2003, offering localization, interpretation, and translation services primarily to healthcare, banking, and retail organizations. Following its acquisition by Propio Language Services, Inc. on November 18, 2024, Akorbi operates as a wholly owned subsidiary under Propio, a strategic operator with more than 30 years of experience in interpreting and translation. The combined entity serves enterprises that need patient interpretation, medical and financial document translation, customer-facing interpretation, and product documentation localization, with additional coverage across energy and utilities, insurance, life sciences, government, legal, manufacturing, technology and software, travel and hospitality, and intellectual property and patents.

The product portfolio is built on a platform-plus-services architecture. Interpreting services include Video Remote Interpretation (VRI) via the Propio ONE platform, Over-the-Phone Interpretation (OPI) available 24/7/365, On-site Interpretation for hospitals, clinics, courtrooms, legal offices, schools, and community programs, and American Sign Language (ASL) Interpreting. Translation and localization cover app and software localization, document translation, e-learning localization, multilingual desktop publishing, multimedia localization, podcast localization, multilingual marketing, technical translations, website localization, content moderation, and multilingual text-to-speech across more than 200-300 languages. Supporting proprietary platforms include Propio Workforce OS for scheduling, Propio Analytics for real-time usage reporting, and PropioPass as an enterprise access portal.

The business operates a B2B services model with an enterprise sales motion anchored by dedicated Client Success teams, industry-specific interpreter training for HIPAA, FERPA, and GLBA compliance, and a White Label Partners program that lets resellers offer Akorbi/Propio services under their own brand. The technology layer adds AI Translations for machine-learning-based automated translation across 300+ languages and a Complete Automation Suite for end-to-end localization workflow automation. Operationally, the combined entity claims a 20,000-interpreter network delivering roughly 670 million minutes of interpretation per year to over 12,000 partners nationwide.

Name

Akorbi

Legal name

Akorbi

Website

https://akorbi.com

Company type

Private

Founded year

2003

Operating status

Acquired

Headcount range

501–1,000 employees

Short description

Akorbi is a Plano, Texas-based language services provider offering interpretation, translation, and localization across 300+ languages for healthcare, banking, and retail clients. It now operates as a subsidiary of Propio Language Services following its November 2024 acquisition.

Ownership category

akta.pro rank

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Core offering

Akorbi provides professional language interpretation, translation, and localization services, including Video Remote Interpretation (VRI), Over-the-Phone Interpretation (OPI), On-site Interpretation, and ASL Interpreting. Following its acquisition by Propio Language Services in November 2024, Akorbi's offerings are delivered alongside Propio's technology platforms (Propio ONE, Propio Workforce OS, Propio Analytics) and AI Translations, supporting healthcare, banking, retail, government, and other enterprise clients across 300+ languages.

Product overview

Akorbi, acquired by Propio Language Services in November 2024, operates as part of Propio's unified language services portfolio. Propio offers a platform-plus-services architecture consisting of core interpreting and translation services enhanced by proprietary technology platforms. The product suite includes: Propio ONE (VRI platform), Propio Workforce OS (scheduling), Propio Analytics (reporting), and PropioPass (access portal) as technology platforms, complemented by AI Translations and Complete Automation Suite for AI-powered workflows. Interpreting services span Video Remote Interpretation, Over-the-Phone Interpretation, On-site Interpretation, and ASL. Translation and Localization services cover app/software, documents, e-learning, websites, multimedia, and technical content across 300+ languages. The company serves healthcare, banking, retail, government, legal, and other industry verticals through white label partner programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Interpreting Services Professional interpreting services including Video Remote Interpretation (VRI) via the Propio ONE platform, Over-the-Phone Interpretation (OPI) available 24/7/365, On-site Interpretation for hospitals, clinics, courtrooms, legal offices, schools, and community programs, and American Sign Language (ASL) Interpreting. Sold to enterprise customers needing multilingual human communication.
• Translation and Localization Comprehensive translation and localization services covering app and software localization, document translation, e-learning localization, multilingual desktop publishing, multilingual marketing, multimedia localization, podcast localization, technical translations, website localization, and content moderation. Delivered in 300+ languages for enterprise clients.
• Propio ONE Video Remote Interpretation platform that enables connection to interpreters via web-based conferencing platforms, supporting real-time video interpretation services for enterprise customers.
• Propio Workforce OS Workforce management platform for coordinating, scheduling, and viewing on-site interpretation appointments from a single interface, designed to reduce costs and increase efficiency in interpreter management.
• Propio Analytics Real-time tracking and reporting platform providing detailed and customizable reports on interpreter minutes, key performance metrics, and usage analytics for client accounts.
• PropioPass Language services access portal providing on-demand interpreting and translation services for enterprise clients.
• AI Translations Artificial intelligence-powered translation service leveraging machine learning for automated translation across 300+ languages for various content types including documents, websites, multimedia, and multilingual marketing.
• Complete Automation Suite End-to-end automation platform for translation and localization workflows, enabling enterprises to scale localization operations with automated processes for document processing, content moderation, and multilingual desktop publishing.
• White Label Partners Private-label language services program allowing partners to offer Propio's interpreting and translation services under their own brand identity.

Segments3 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Partnerships

One partnership is on record.

• Propio Language Services, Inc.coreStrategic or Co-development Partner · 18 November 2024Akorbi was acquired by Propio Language Services, Inc. on November 18, 2024. Propio is a leader in interpretation and localization solutions with over 30 years of experience. The acquisition aims to expand Akorbi's services and customer base across several industry verticals including healthcare, banking, and retail.

Recent moves6 records

Expansion highlights5 records

Direct peers

• TransPerfect: One of the world's largest language services providers offering translation, interpretation, and localization across virtually every industry. Directly comparable to Akorbi on service breadth, enterprise focus, and multi-vertical coverage.
• Lionbridge: Global translation, localization, and interpretation company serving enterprise customers across technology, healthcare, and finance. Comparable in scale, vertical mix, and full-service language offering.
• LanguageLine Solutions: Leading provider of on-demand interpretation and translation, particularly strong in healthcare and government. Comparable to Akorbi's interpretation-heavy, regulated-vertical focus.
• RWS Group: Global language, content, and intellectual property services firm offering translation, localization, and AI-enabled language technology. Comparable in enterprise scale and breadth of services.
• Welocalize: Mid-to-large translation and localization services provider with strong enterprise and regulated-industry presence. Comparable service model, technology augmentation strategy, and vertical mix.
• CyraCom International: Interpretation services provider focused on healthcare and now operating under Propio Language Services, making it a direct sibling/peer to Akorbi within the same corporate parent.

Emerging players

• Smartling: Translation management platform and language services provider with strong SaaS/translation technology orientation. Comparable in the intersection of translation services and proprietary software.
• Unbabel: AI-first translation platform combining machine translation with human post-editing. Comparable in the strategic pivot toward AI-augmented translation workflows that Akorbi is pursuing with AI Translations.
• Translated: AI-augmented translation services company operating a hybrid human/AI model. Comparable in the use of AI to scale enterprise translation while preserving human quality layers.

Regional players

• Wordbank: Mid-sized translation and localization services firm with marketing-focused offerings. Comparable in service mix and enterprise customer base, though smaller in scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/akorbi
• Facebookfacebook.com/akorbi-174904549220560
• LinkedInlinkedin.com/company/akorbi

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Akorbi