What Waites does

Waites (operating as Waites Sensor Technologies) is an industrial condition monitoring and predictive maintenance company that combines proprietary wireless vibration and temperature sensors with a cloud-based AI analytics platform and a 24/7 team of ISO Category III certified vibration analysts. Its hardware portfolio includes the SM7 wireless sensor (316 stainless steel housing, ~3,000 ft line of sight, mesh networking up to 25,000 sensors/site), the SV5 tethered sensor, a Universal Adapter for third-party inputs, and the recently launched PiezoNode quad-channel device rated for 480°F+ rotating equipment. AI models are trained on more than 10 trillion historical machine readings with 10 billion new readings ingested daily, and the company claims a 99.92% detection rate for downtime-causing issues with ROI typically delivered in three to six months.

The company sells to enterprise manufacturers across automotive, distribution and logistics, food and beverage, energy and chemical, mining, building materials, pharmaceuticals, pulp and paper, real estate and airports, with disclosed logos including Amazon, Tesla, Nestle, Diageo, DHL, Nike, Michelin, Kohler, Keurig, Altria, Owens Corning, Domtar, and International Paper. Revenue is generated through a combination of hardware sales (sensors, gateways, PiezoNode devices, with optional white-label distribution) and recurring SaaS-style condition monitoring subscriptions sold through an enterprise field sales motion. Sales cycles target VP Operations, Plant Managers, Reliability Engineers, COOs, and CFOs; deployments are full-service with installation and training handled by Waites, and average ~1,500 sensors per site. The platform integrates with MaintainX to convert anomaly detections directly into work orders.

Waites operates a corporate headquarters in Cincinnati, Ohio and a European operations center in Kherson, Ukraine, with stated coverage across five continents and customer communications in 13 languages; international distribution is being built out via regional partners such as Uteco Tecnología in South America. The company is privately held, was founded in 2013 by CEO Rob Ratterman and team, and reports no external equity funding to date.

Name

Waites

Legal name

Waites

Website

https://waites.net

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Waites Sensor Technologies provides AI-powered wireless vibration and temperature monitoring sensors paired with cloud analytics and 24/7 certified analyst support, helping global industrial manufacturers eliminate unplanned equipment downtime across automotive, logistics, and process industries.

Ownership category

akta.pro rank

Product category

Industrial Condition Monitoring

NAICS

Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345)

SIC

Industrial Instruments For Measurement, Display, And Control (3823)

akta.pro primary industry

Shock, Vibration & Tilt Monitoring Devices (Impact Indicators, Data Loggers) (IMALAFAJ)

Keywords

• Condition monitoring systems
• Predictive maintenance
• Vibration monitoring sensors
• Industrial sensor networks
• Machine health monitoring

Headquarters

HQ city

Covington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Hardware (Sensors and Monitoring Devices): Sale of wireless vibration sensors (SM7, SV5), PiezoNode monitoring devices, gateways, and network repeaters. Hardware is deployed on customer equipment and sold as part of a complete monitoring solution.
2. Condition Monitoring SaaS Platform: Cloud-based condition monitoring system with AI-driven analytics and analyst support. Delivers real-time machine health insights and predictive maintenance alerts. ROI delivered in 3-6 months with full-service deployment included.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Waites provides an AI-powered, real-time condition-based monitoring (CbM) system for industrial assets. The offering bundles proprietary wireless and tethered vibration sensors (SM7, SV5, PiezoNode), a Universal Adapter for sensor mounting, a cellular-connected cloud analytics platform, and certified human analyst support. The system is sold to industrial operators as an alternative to manual route-based vibration programs.

Product overview

Waites is a predictive maintenance technology provider offering a unified condition monitoring platform consisting of hardware sensors (SM7 wireless, SV5 tethered, PiezoNode high-heat, Universal Adapter), a cloud-connected monitoring gateway, and AI-powered analytics backed by human expert validation. The core Waites Condition Monitoring System combines real-time vibration and temperature sensing with machine learning trained on 8+ trillion historical readings to deliver predictive maintenance insights with 99.92% detection rate for downtime-causing issues. The platform integrates natively with MaintainX for automated work order generation, creating a closed-loop reliability workflow from detection to resolution.

Differentiator

Problem solved

Functional benefit

Brands

• ImpactVUE: Technology brand for Waites wireless vibration sensors enabling high-frequency sensing and early fault detection.

Products and services

• SM7 Wireless Sensor

Quantifiable outcome

• ROI delivered in 3-6 months, often under 4 months average, some customers see complete ROI in as little as 3 weeks
• +9 more outcomes

Named customers18 records

Segments11 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core and regional.

• MaintainXcoreTechnology or Integration · 17 December 2025Waites and MaintainX partnership integrates AI-powered predictive maintenance insights with real-time work execution. When Waites detects equipment anomalies, work orders are automatically created in MaintainX, creating a closed-loop reliability workflow. The integration combines Waites' condition monitoring system (trained on 13+ trillion machine readings) with MaintainX's work management platform (trusted by 13,000+ industrial organizations) to reduce mean time to acknowledge and mean time to repair.
• Uteco TecnologíaregionalChannel Partner/ Reseller/ DistributorUteco Tecnología partnership expands Waites presence in South America, specifically Peru. Uteco serves as an authorized distributor for Waites products in the region, enabling local sales and support for customers in Peru and surrounding markets.

Scale indicators13 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Senseye (Siemens): Cloud-based condition monitoring and predictive maintenance for industrial machinery; directly comparable to Waites' SaaS analytics proposition and now backed by Siemens' reach.
• Augury: AI-driven condition monitoring and predictive maintenance for rotating equipment in manufacturing; the closest direct competitor to Waites, with comparable vibration/temperature sensors, AI analytics, and customer-outcome positioning.
• Uptake (now part of AVEVA): AI-powered industrial operations and asset performance management with a strong predictive maintenance offering overlapping Waites' core use case.
• SparkCognition (now Siemens): Industrial AI for asset health and predictive maintenance; competes with Waites on AI-driven anomaly detection for heavy-industrial customers.

Broad incumbents

• Honeywell (Connected Plant): Includes wireless vibration monitoring within its Connected Plant reliability suite; a broad industrial incumbent with overlapping sensors and analytics but on a much larger portfolio scale.
• Fluke Reliability (Fortive): Provides portable vibration analyzers, online condition monitoring sensors, and analysis software used by the same reliability/maintenance buyers Waites targets.
• Emerson (AMS / Movilizer / Machine Health): Offers AMS Wireless Vibration Transmitters and broader Plantweb digital ecosystem; a large incumbent selling overlapping condition-monitoring capabilities into the same industrial base as Waites.
• SKF (Enlight Centre / Reliability Services): Bearing and rotating-equipment specialist with a wireless condition monitoring portfolio and global service network; competes with Waites as a broader, established reliability provider.

Others

• Samsara: Industrial IoT platform with sensor fleet and operations dashboards used across logistics and manufacturing; overlaps with Waites on connected-sensor data ingestion and asset visibility, but broader in scope.
• MaintainX: CMMS and work-execution platform that Waites is natively integrated with (closed-loop work-order creation); adjacent rather than competing, as it sits in maintenance work order management vs. condition sensing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/waites
• YouTubeyoutube.com/@waites
• LinkedInlinkedin.com/company/waites

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waites