What Part of the Solution (POTS) does

Part of the Solution (POTS) is a 501(c)(3) nonprofit social services organization founded in 1982 in the Bronx, New York, and operating today from two facilities at 2759 Webster Avenue and 2450 Grand Concourse. Its mission is addressing poverty and food insecurity in the poorest congressional district in the United States, organized around three programmatic pillars: Food Security (Community Dining Room serving nutritionally balanced lunches six days a week and a monthly supermarket-style food pantry); Dignity and Wellness (mailroom, hot showers, haircuts, and a medical/dental clinic operated by partner Care for the Homeless); and Long-Term Stability (public benefits assistance, a legal clinic focused on eviction prevention, supportive housing and mental health support, comprehensive case management, employment services, free tax preparation via Ariva, ESOL, and financial counseling). All services are delivered free of charge to clients through an in-person, one-stop-shop model. The organization does not operate proprietary technology; it runs standard nonprofit management systems plus its internally developed 'Stability Index' which tracks client progress across five domains (housing, health, education, financial resources, day-to-day needs). Revenue mechanics consist of individual donations, recurring monthly giving, donor-advised fund and bequest contributions, employer matching gifts, annual fundraising events, and foundation/government grants. The go-to-market motion is community-led, relying on word-of-mouth referrals, partnerships with organizations such as the Robin Hood Foundation and Fordham University, and outreach events. Documented 2025 impact includes 36,600 low-income New Yorkers served (including 11,690 children), over 2.8M meals distributed, nearly 290,000 hot meals served, $17M in public benefits secured for 3,000+ households, 400+ evictions prevented, 100+ jobs secured generating $2.7M in expected client income, and $680,000+ raised at the 2025 Legacy of Love Benefit. Leadership is headed by Executive Director Christina Hanson (since 2019) with a 101-250 person staff and a Board of Directors chaired by Keith Pagnani.

Name

Part of the Solution (POTS)

Legal name

Part of the Solution

Website

https://potsbronx.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Short description

Part of the Solution (POTS) is a Bronx-based 501(c)(3) nonprofit founded in 1982 that delivers free food security, dignity, and long-term stability services to 36,600+ low-income New Yorkers annually through two facilities and a one-stop-shop model.

Ownership category

akta.pro rank

Headquarters

HQ city

Bronx

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Individual Donations: POTS receives contributions from individual donors through one-time and monthly giving programs, including donor-advised fund contributions, employer matching gifts, in-memory and in-honor gifts, and bequests through wills.
2. Fundraising Events: Annual events including the NYC Benefit, Legacy of Love Benefit, Harvest Dine-Around, Comedy Night, and Marathon Kick-off generate revenue through ticket sales, sponsorships, and donations. The 2025 Legacy of Love Benefit raised over $680,000.
3. Grants and Foundation Support: POTS receives grant funding from foundations and government sources to support program operations, as evidenced by annual reports and financial filings (Form 990, audited financial statements).

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

POTS is a Bronx-based 501(c)(3) nonprofit operating a community social services center that delivers free, comprehensive programs to low-income individuals and families under one roof. Offerings span food security (community dining room and food pantry), dignity/wellness services (showers, laundry, haircuts, clothing, medical/dental/vision care), and long-term stability services (legal clinic, benefits assistance, case management, employment services, supportive housing, and connections to permanent housing). The organization serves more than 30,000 people annually through its single physical location at 2759 Webster Avenue, Bronx, NY.

Product overview

Part of the Solution (POTS) is a nonprofit social services organization in the Bronx, New York, offering a comprehensive suite of programs organized around three programmatic pillars: Dignity and Wellness Services (mailroom, showers, haircuts, medical/dental care), Food Security Services (Community Dining Room hot meals and Food Pantry groceries), and Long-Term Stability Services (benefits assistance, legal clinic, supportive housing, mental health support, case management, employment services, and financial counseling). Rather than a unified technology product, POTS provides direct human services through an integrated 'one-stop shop' model where clients access multiple programs in a single location to address their varying needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Dining Room
• Food Pantry
• Showers and Laundry Services
• Haircuts and Grooming
• Clothing Closet
• Medical Care
• Dental Care
• Vision Care
• Legal Clinic
• Benefits Assistance
• Case Management
• Employment Services
• Supportive Housing
• Connections to Permanent Housing
• Holiday Toy and Food Drives
• Back-to-School Supplies Drive

Quantifiable outcome

• Served 36,600 low-income New Yorkers including 11,690 children in 2025
• +4 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Care for the HomelesscoreStrategic or Co-development PartnerCare for the Homeless operates the Medical and Dental Clinic at POTS facilities, providing essential healthcare services to clients. This partnership extends POTS' service offerings to include clinical healthcare without requiring POTS to maintain separate medical staff.
• Baldor Specialty FoodsminorGTM or Marketing PartnerSponsors POTS' Annual Harvest Dine-Around culinary event by providing specialty food products. Supports the fundraising event that benefits POTS' food security programs.
• Club Chefs of WestchesterminorGTM or Marketing PartnerPartner for the Harvest Dine-Around event, showcasing culinary talent from country club chefs while supporting POTS' mission through the annual fundraiser.
• Hampshire Country ClubminorGTM or Marketing PartnerProvides venue for POTS' Annual Harvest Dine-Around event in Mamaroneck, NY, enabling the organization to host its signature culinary fundraising event.
• Fordham UniversitycoreStrategic or Co-development PartnerLongtime community partner of POTS, recognized for ongoing collaboration in fighting poverty and hunger in the Bronx. Fordham students engage in community service and learning at POTS.
• ArivaminorStrategic or Co-development PartnerProvides free tax preparation services to POTS clients through their nonprofit tax assistance program, helping low-income New Yorkers access tax credits and file returns.
• BlackstoneminorGTM or Marketing PartnerCorporate partner through Summer of Service employee volunteer program, engaging Blackstone employees in community service activities at POTS.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• City Harvest: NYC's largest food rescue organization addressing food insecurity through direct distribution and pantry partnerships. Highly comparable to POTS' food security pillar; Director of External Relations Diego Padilla's prior work at City Harvest also demonstrates direct talent overlap in the NYC anti-hunger nonprofit ecosystem.
• BronxWorks: Bronx-based multiservice nonprofit offering housing, immigration, workforce, and youth services. Closest direct geographic peer — same borough, similar comprehensive case-management and benefits-navigation model serving low-income Bronx residents.
• Coalition for the Homeless: NYC's oldest advocacy and direct-service organization addressing homelessness, with programs in shelter, housing placement, and benefits access. Directly comparable to POTS' legal clinic, supportive housing, and case management services.
• Food Bank For New York City: Major NYC hunger-relief nonprofit providing food distribution, benefits access, and nutrition education to low-income New Yorkers. Comparable mission and service mix; Associate Director Josef Aguilar previously worked there as a healthcare navigator.
• Henry Street Settlement: Lower East Side-based social services settlement house offering workforce development, senior services, behavioral health, and education. Highly comparable one-stop-shop settlement-house model to POTS, though serving a different NYC neighborhood.
• The Bowery Mission: NYC multiservice nonprofit offering meals, shelter, clothing, and recovery programs with comprehensive services under one roof. Comparable holistic service model; differs primarily by serving Manhattan rather than the Bronx.
• Care for the Homeless: NYC nonprofit providing primary care, mental health, and housing services to homeless individuals. Strategic partner operating POTS' medical/dental clinic; directly comparable mission serving homeless and low-income New Yorkers.

Others

• Robin Hood Foundation: Leading NYC poverty-fighting foundation that funds effective anti-poverty nonprofits. Listed as a POTS financial partner; relevant as a peer in the sense of operating in the same funding ecosystem, though it is a grantmaker rather than direct service provider.

Regional players

• Feeding Westchester: Regional food bank serving Westchester County, NY. Comparable food-security mission; POTS Director of Development Kelly Garvey previously directed individual giving there, providing direct talent and operational overlap.

Broad incumbents

• Catholic Charities of New York: Large multiservice social services network serving NYC with food, housing, immigration, and family services. Comparable service breadth but operates across boroughs and a much larger footprint than POTS.

Market position

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/POTSBronx
• YouTubeyoutube.com/user/POTSBRONX/videos
• Facebookfacebook.com/POTSBronx
• LinkedInlinkedin.com/company/part-of-the-solution_?trk=public_jobs_topcard_logo
• Instagraminstagram.com/potsbronx/?hl=en
• TikToktiktok.com/@potsbronx

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Part of the Solution (POTS)