What YOOV does

YOOV is an AI-as-a-Service (AIaaS) platform that delivers business automation across HR, CRM, ERP, sales, project management, event management, property management, and customer service functions. The platform operates as a modular suite anchored by a central engine that integrates data, automation, and AI to create what the company describes as a closed-loop service ecosystem, with proprietary OCR technology for document processing and scenario-based AI modules tailored for individual departments. YOOV reports more than 20,000 customers across Hong Kong and the broader Asia-Pacific region, spanning industries such as engineering and construction, environmental services, education, e-commerce, and storage and logistics.

Under the hood, YOOV's technology combines proprietary workflow automation and OCR with a model-agnostic AI integration layer spanning Western providers (Azure OpenAI, OpenAI, Hugging Face, Ollama, OpenRouter) and Chinese providers (DeepSeek, Baichuan/Wenxin Yiyan, Alibaba Tongyi Qianwen, iFlytek Spark, Zhipu ChatGLM), delivered through callable APIs and components. The platform supports text, structured data, and image modalities, and exposes mobile applications for employee self-service in HR and payroll workflows.

Commercially, YOOV sells on a subscription basis denominated in Hong Kong dollars, with annual billing, quote-based pricing via individual Offer Letters, and an optional free trial at the company's discretion. The legal entity, YOOV Internet Technology (Asia) Limited, is headquartered in Causeway Bay, Hong Kong, with 51–100 employees and a wholly-owned insurance brokerage subsidiary (YOOV Insurance Services Limited). In April 2026, the company was acquired by Nasdaq-listed Concorde International Group Ltd. in a $600 million reverse merger, after which the combined entity trades under the ticker YOOV on the Nasdaq Capital Market and targets integrated AI-powered security and business automation delivery across APAC.

Name

YOOV

Legal name

YOOV Internet Technology (Asia) Limited

Website

https://yoov.com

Company type

Public

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

YOOV is an AI-as-a-Service platform providing modular business automation across HR, CRM, ERP, and operations for 20,000+ SMB and enterprise customers in Hong Kong and APAC, now trading as ticker YOOV on Nasdaq following a $600M 2026 reverse merger with Concorde International.

Ownership category

akta.pro rank

Product category

AI-Powered Business Automation Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

akta.pro secondary industry

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)

Keywords

• AI as a Service
• Business automation
• Workflow automation
• Enterprise AI platform
• SaaS automation

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: YOOV operates on a subscription-based SaaS model providing access to its AI-powered business automation platform. Customers pay subscription fees for user subscriptions that allow Authorised Users to access and use the Services and Documentation. The Initial Subscription Term is specified in individual Offer Letters, with automatic renewal for successive 12-month periods.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

YOOV is an AI-as-a-Service (AIaaS) platform that integrates multiple AI models and automation technologies to provide business automation across operational functions including CRM, ERP, Sales, HR, Project Management, Event Management, and Property Management. The platform connects tasks, documents, processes, and communications through AI with a low technical barrier for deployment, targeting SMBs and enterprises in the Asia-Pacific region. It serves 20,000+ customers via a subscription SaaS model with both self-serve and enterprise sales channels.

Product overview

YOOV is an AI-powered as a Service (AIaaS) platform designed for business automation and digital transformation. The platform operates as a unified ecosystem with a modular architecture where the core YOOV platform serves as the central hub, supplemented by specialized modules including YOOV WORK (HR and workflow automation), YOOV CRM, YOOV ERP, YOOV Sales, Project Management, Event Management, Property Management, AI Customer Service, AI Human Resources, PLUSAI Chain (AI capabilities), EMAIL, and Invoice Financing Services. The platform serves 20,000+ customers and integrates OCR technology, automated payroll processing, approval workflows, and collaborative product management to deliver comprehensive enterprise automation across multiple business functions including HR, sales, operations, and project management.

Differentiator

Problem solved

Functional benefit

Products and services

• YOOV Platform Innovative AI as a Service (AIaaS) platform that integrates business and AI automation, revolutionizing business operations by enhancing operational and management efficiency. Serves as the core engine for all YOOV products and modules.
• YOOV WORK Workflow automation module handling HR processes including leave applications, payroll calculation, attendance management, and employee self-service. Enables paperless cloud-based human resource management with mobile app access for employees.
• YOOV CRM Customer Relationship Management module for managing customer interactions, sales pipelines, and client relationships within the integrated YOOV platform.
• YOOV ERP Enterprise Resource Planning module providing inventory management and comprehensive business process automation across the YOOV platform.
• YOOV Sales Sales management module covering sales and procurement processes, enabling end-to-end sales workflow automation.
• YOOV Project Management Project management module for managing project progress, budgets, task allocation, and delivery effectiveness with closed-loop iteration capabilities.
• YOOV Event Management Event management module for organizing and managing events within the integrated business automation platform.
• YOOV Property Management Property management module for managing property-related operations and workflows.
• AI Customer Service Intelligent AI-powered customer service module providing automated customer support capabilities within the YOOV platform.
• AI Human Resources AI-powered human resources module automating HR processes including recruitment, payroll, attendance, and employee management with mobile accessibility.
• Invoice Financing Services Financial services offering invoice financing to support business cash flow needs alongside the core platform subscription.
• PLUSAI Chain AI chain module providing advanced AI capabilities and model integration within the YOOV ecosystem.
• YOOV EMAIL Email communication module integrated within the YOOV business automation platform.

Quantifiable outcome

• Scheduling time reduced from half a day to just 2 hours
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Hong Kong Productivity Council (HKPC)minorStrategic or Co-development PartnerHKPC serves as a referral and introduction partner for YOOV, as evidenced in the Manhing Engineering case study where YOOV was introduced through HKPC. This partnership provides market credibility and customer acquisition channel in the Hong Kong enterprise market.
• Microsoft Azure OpenAIcoreTechnology or IntegrationYOOV integrates with Azure OpenAI services as part of its AI ecosystem, utilizing OpenAI models deployed on Microsoft Azure for its AI-powered business automation capabilities.
• DeepSeekcoreTechnology or IntegrationYOOV integrates DeepSeek AI models as part of its multi-model AI ecosystem, providing various AI capabilities for business automation tasks.
• OpenAIcoreTechnology or IntegrationYOOV integrates OpenAI's GPT models as part of its AI platform ecosystem for delivering AI-powered automation services.
• Hugging FacecoreTechnology or IntegrationYOOV integrates with Hugging Face models and resources as part of its open integration capabilities, enabling flexible AI deployment for various business scenarios.
• Baichuan AI (Wenxin Yiyan)coreTechnology or IntegrationYOOV integrates Baichuan AI's Wenxin Yiyan (ERNIE Bot) models as part of its AI ecosystem for serving the Chinese-language AI market in Hong Kong and Asia-Pacific.
• Alibaba Cloud (Tongyi Qianwen)coreTechnology or IntegrationYOOV integrates Alibaba's Tongyi Qianwen AI models for enhanced AI capabilities within its platform, serving customers in the Alibaba ecosystem regions.
• iFlytek SparkcoreTechnology or IntegrationYOOV integrates iFlytek Spark AI models as part of its multi-model AI ecosystem, providing Chinese language AI capabilities for business automation.
• Zhipu AI (ChatGLM)coreTechnology or IntegrationYOOV integrates Zhipu AI's ChatGLM models as part of its AI platform ecosystem for providing conversational AI capabilities.
• OllamacoreTechnology or IntegrationYOOV integrates with Ollama for running large language models locally, providing flexible AI deployment options for enterprise customers.
• OpenRoutercoreTechnology or IntegrationYOOV integrates with OpenRouter for unified access to multiple AI models, providing flexibility in AI model selection for different business use cases.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Zoho: Zoho offers a broad horizontal SaaS suite (CRM, ERP, HR, Projects, etc.) targeted at SMBs and mid-market with low technical barriers — directly comparable to YOOV's modular AIaaS positioning across business functions.
• Monday.com: Monday.com provides workflow and project automation with strong PLG motion and templates across business functions — closely aligned with YOOV's workflow automation, project management, and collaborative SaaS positioning.
• HubSpot: HubSpot serves SMBs with an integrated CRM, sales, marketing, and operations suite — directly comparable to YOOV's CRM, Sales, and Customer Service modules targeting similar customer segments.
• UiPath: UiPath is the leading RPA and process automation platform — overlapping with YOOV's workflow automation and process orchestration capabilities, particularly for AI-augmented business process automation.
• Laiye: Laiye is a China-based AI and RPA platform offering intelligent automation for enterprise workflows — closely comparable as a regional peer competing in the same APAC SMB AI-automation category.

Broad incumbents

• ServiceNow: ServiceNow is the enterprise leader in workflow automation and AI-augmented service management — a much larger incumbent in the same workflow/automation category YOOV addresses for SMBs.
• Workday: Workday dominates cloud HR and financial management — overlapping directly with YOOV's AI HR and payroll automation modules but at the enterprise segment.
• Salesforce: Salesforce is the global CRM and platform incumbent with Einstein AI — directly competing with YOOV's CRM and AI Customer Service modules, particularly as Salesforce moves downmarket.
• Microsoft Dynamics 365: Microsoft Dynamics 365 provides integrated ERP, CRM, and HR with embedded Copilot AI — comparable end-to-end suite to YOOV's offering but backed by Microsoft's enterprise scale and Azure infrastructure.

Regional players

• Kingsoft Office (WPS): Kingsoft's WPS offers integrated office productivity, document, and collaboration tools across APAC — a regional competitor targeting similar SMB customers with bundled AI features.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about YOOV