Off Duty Management

What Off Duty Management does

Off Duty Management (ODM), headquartered in Katy, Texas, develops and operates OfficerTRAK®, a cloud-based off-duty workforce management platform purpose-built for U.S. law enforcement agencies. The platform schedules, dispatches, and tracks police, fire, and EMS personnel working secondary employment (off-duty jobs) for businesses, municipalities, and educational institutions. ODM serves three constituencies through a single platform: the public safety agency that needs oversight of officer off-duty work, the officers who need scheduling and payment transparency, and the off-duty customers (businesses, schools, event organizers) who request and pay for officers. The company's stated footprint is 500+ agencies across 36 states, ranging from 3-summer-officer departments to agencies of 3,000+ sworn personnel, with 100+ employees as of 2023.

The OfficerTRAK® platform is delivered as a web application plus native iOS and Android mobile apps. Core technical capabilities include GPS-enabled clock-in/out, geofencing to verify officer location at job sites, automated job notifications, and a configurable compliance engine that encodes agency-specific eligibility rules, work-hour limits, and collective bargaining agreement provisions. Around the software, ODM bundles full back-office administration — scheduling publication, invoicing, collections, payroll — along with an "A"-rated general liability insurance program and statutory workers' compensation coverage for participating 1099 officers. Specialized use cases include School Safety Officer program coordination with cross-jurisdictional officer sharing, and large-scale Special Events management.

ODM operates a freemium-plus-transaction-fee model: agencies and officers pay nothing for the software, while ODM charges off-duty customers a small administrative fee (a percentage of the officer's hourly rate) plus credit-card processing fees. The company assumes the credit risk for customer non-payment, guaranteeing officers weekly pay regardless of invoice settlement. Distribution combines direct enterprise field-sales (executed by former law enforcement professionals), Sourcewell cooperative purchasing contracts that bypass municipal RFPs, and strategic partnerships with the dominant U.S. law enforcement associations. The company is 100% privately held, founder-led by Sherry Rowley (formerly co-founder of Off Duty Services), with no disclosed institutional capital and growth funded entirely from operating cash flow.

Name

Off Duty Management

Legal name

Off Duty Management

Website

https://offdutymanagement.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Off Duty Management is a privately held software company that operates OfficerTRAK®, a no-cost off-duty workforce management platform for U.S. law enforcement agencies, monetizing through administrative fees charged to businesses that hire off-duty officers.

Ownership category

akta.pro rank

Product category

Public Safety Workforce Management Software

NAICS

Temporary Help Services (561320), Office Administrative Services (5611)

SIC

Services-Employment Agencies (7361), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Workforce Management & Scheduling Outsourcing (Non-payroll) (BPACAKAJ)

akta.pro secondary industry

Onboarding, Offboarding & Employee Lifecycle Services (BPACAKAH)

Keywords

• Law enforcement software
• Off-duty scheduling
• Public safety management
• Officer workforce management
• Extra-duty management

Headquarters

HQ city

Katy

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Administrative Fee from Customers: Off Duty Management charges a small administrative fee (typically a percentage of the officer's hourly rate) to the off-duty employer/customer. This fee provides comprehensive services including scheduling, invoicing, collections, payroll, insurance coverage, and 24/7 support. Agencies and officers pay nothing.
2. Credit Card Processing Fee: A small credit card processing fee is charged in addition to the administrative fee for customers paying via credit card.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Off Duty Management provides the OfficerTRAK® cloud-based scheduling platform and a full administrative service for managing off-duty law enforcement employment programs. Services include automated scheduling, GPS-verified clock-in/out, invoicing, collections, payroll, 'A'-rated general liability insurance, and statutory workers' compensation, delivered at no cost to agencies and officers while charging a small administrative fee to off-duty employer customers.

Product overview

Off Duty Management offers a unified off-duty management platform combining proprietary OfficerTRAK® technology software with comprehensive administrative services. The core product is OfficerTRAK®, a cloud-based scheduling and management platform available as both web and mobile applications. Supporting services include complete administration (scheduling, publishing, invoicing, collections, payroll), comprehensive insurance coverage (general liability and workers' compensation), 24/7/365 customer support, Sourcewell procurement contracts, School Safety Officer program, and Special Events management. All services are provided at no cost to agencies and officers, with customers paying a small administrative fee.

Differentiator

Problem solved

Functional benefit

Brands

• OfficerTRAK®: The company's proprietary cloud-based scheduling software platform and mobile application for managing off-duty law enforcement work. OfficerTRAK® provides scheduling, GPS tracking, invoicing, payroll, compliance features, and real-time reporting for agencies, officers, and off-duty customers.

Products and services

• OfficerTRAK® Award-winning cloud-based scheduling and management platform for off-duty law enforcement work, available as web and mobile applications. Enables officers to clock in/out, view assignments, receive notifications, and enables agencies to manage scheduling, compliance, GPS tracking, and reporting. Used by law enforcement agencies and individual officers nationwide.
• Complete Off-Duty Management Service Comprehensive administrative service handling scheduling, publishing, invoicing, collections, and payroll for off-duty law enforcement programs. Includes 'A'-rated general liability insurance and statutory workers' compensation coverage for 1099 officers, provided at no cost to agencies or officers. Customers (off-duty employers) pay a small administrative fee.
• OfficerTRAK® Mobile App Industry top-rated mobile application for iOS and Android enabling officers to view and accept shifts, clock in/out with GPS verification, manage notifications, access job details, and communicate with administrators.
• School Safety Officer (SSO) Program Specialized program using OfficerTRAK to circulate vacant School Safety Officer shifts to qualified officers, with cross-jurisdictional sharing capabilities among law enforcement agencies. Designed for public and private schools requiring dedicated school safety officers.
• Special Events Management Comprehensive support for large-scale events including concerts, festivals, sporting competitions, parades, weather events, and incident command operations, with multi-jurisdictional coordination capabilities.

Quantifiable outcome

• Agencies can save up to 85% of time, money, and resources associated with in-house off-duty programs
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Six partnerships are on record, tiered core.

• SourcewellcoreChannel Partner/ Reseller/ DistributorSourcewell is a national cooperative purchasing organization that streamlines procurement for government agencies. Off Duty Management holds multiple awarded contracts with Sourcewell, making it easy and compliant for cities and agencies to procure off-duty public safety management services without a lengthy bidding process. Agencies benefit from simplified procurement, cost savings, and access to ODM's comprehensive solutions.
• FBI National Academy Associates, Inc. (FBINAA)coreStrategic or Co-development PartnerFBINAA is a non-profit, international organization of 16,000+ senior law enforcement professionals dedicated to providing expertise, training, education, and information. The partnership provides trusted recognition and networking within the senior law enforcement community.
• National Organization of Black Law Enforcement Executives (NOBLE)coreStrategic or Co-development PartnerNOBLE consists of community leaders united in their mission to promote justice, equity, and excellence in the administration of justice. With 60+ chapters in the US and international reach, NOBLE supports diversity and equity in law enforcement.
• National Association of Women Law Enforcement Executives (NAWLEE)coreStrategic or Co-development PartnerNAWLEE promotes the ideals and principles of women executives in law enforcement and conducts training seminars for leadership, management, and administration. Partnership engaged to promote equity in law enforcement.
• Major County Sheriffs of America (MCSA)coreStrategic or Co-development PartnerMCSA is a professional law enforcement association of the 113 largest Sheriff's offices representing counties with 500,000+ population. Membership represents over 130 million citizens, providing access to senior law enforcement leadership.
• Major Cities Chiefs Association (MCCA)coreStrategic or Co-development PartnerMCCA is a professional organization of police executives representing the largest cities in the United States and Canada. Provides a collaborative forum for the advancement of public safety through innovation, research, policy development, and leadership development.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Off Duty Services: Off Duty Services is described as 'the nation's largest supplier of off-duty officers to the private sector' and was co-founded by Off Duty Management's CEO Sherry Rowley. It is the most direct comparable, operating in the same off-duty law enforcement staffing and management space.
• PowerDetails: PowerDetails is an established SaaS platform for managing off-duty police, fire, and EMS work, offering scheduling, payroll, and compliance tools for agencies. It is the most direct technology competitor to OfficerTRAK® in the same vertical with overlapping customer base.
• Extra Duty Solutions: Extra Duty Solutions provides off-duty law enforcement management software with scheduling, payroll, and compliance features. It competes head-to-head with OfficerTRAK® for the same agency customers and officer user base.

Emerging players

• OpsForce (formerly Guardian Tracking / off-duty module): OpsForce offers workforce scheduling and off-duty management capabilities for public safety agencies, with overlapping functionality to OfficerTRAK® around shift management and officer deployment.
• Schedule Anywhere by Atlas Business Solutions: Schedule Anywhere is a workforce scheduling SaaS used by public safety and security organizations. It is comparable on the scheduling dimension though it lacks ODM's domain-specific compliance and insurance layers.
• TimeClick: TimeClick is a time-tracking and scheduling software used by small-to-midsize organizations including some public sector employers. It is comparable to OfficerTRAK® on the timekeeping/clock-in dimension though without the law-enforcement-specific compliance engine.

Broad incumbents

• Tyler Technologies (Public Sector): Tyler Technologies is a large public sector software vendor serving courts, public safety, and government agencies. Its broad public safety portfolio overlaps indirectly with ODM through adjacent modules (CAD/RMS, payroll) and represents a potential well-capitalized competitor.
• ADP Workforce Now (Public Sector / Public Safety): ADP provides payroll, workforce management, and HR solutions used by many municipal and public safety organizations. It overlaps with ODM on payroll and workforce administration dimensions though it lacks the off-duty-law-enforcement specialization.
• Workforce Software (UKG): UKG (formerly Kronos/Workforce Software) provides enterprise workforce management and scheduling solutions used by large public and private employers. It is comparable on scheduling and shift management dimensions and could enter the public safety vertical more aggressively.
• Axon (Public Safety Technology): Axon is a dominant public safety technology provider (body cameras, TASER, RMS, Axon Dispatch). Its expanding dispatch and agency suite overlaps indirectly with ODM's scheduling and compliance offerings to the same law enforcement customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@offdutymanagement2025
• Facebookfacebook.com/offdutymanagement
• LinkedInlinkedin.com/company/offdutymanagement

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles27 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Off Duty Management