Kryterion

What Kryterion does

Kryterion is a privately held SaaS provider of certification exam platforms, founded in 2001 and headquartered in Phoenix, Arizona, with a UK subsidiary (Kryterion Ltd., North Harrow) serving European markets. The company sells primarily to enterprise "Test Sponsors" — organizations seeking to build, deliver, and scale credentialing programs — across seven verticals: technology, healthcare, government, accounting, legal, financial services, and professional/trade associations. Its core product is Webassessor, a SaaS exam platform for test development, item management, and delivery, augmented by Online Proctoring (OLP) with AI-enhanced remote monitoring, the global Kryterion Testing Network (KTN) of authorized test centers, event-based testing, and private test sites.

Kryterion generates revenue through a mix of subscription access to Webassessor, usage-based fees for exam delivery (online proctoring and test center administration), and professional services for test development and psychometric consulting. Pricing is quote-based for enterprise customers, with a "no publishing fees" model positioning the platform as more cost-effective than in-house assessment builds (estimated at $645K–$1M+ annually). Go-to-market is direct enterprise field sales supported by content marketing, SEO, webinars, industry events (including I.C.E. Exchange), and a certified partner/reseller channel program. The company holds a dense compliance portfolio — SOC 2 Type II, PCI DSS, ISO, GDPR, CCPA, COPPA, PIPEDA, FERPA, WCAG 2.1 AA (VPAT-certified), and the EU-U.S. Data Privacy Framework — making it eligible for regulated procurement in healthcare, government, and education.

Named enterprise customers include Databricks (whose exam volume doubled year-over-year on Kryterion), TruMerit (healthcare credentialing), and Drake International (long-tenured staffing partner). The company is founder-owned with no disclosed institutional investors, no parent entity, and no M&A history, operating as an independent, organically grown mid-sized enterprise SaaS firm. AI capabilities — AI-enhanced proctoring (computer vision, anomaly detection) and a proprietary AI-Assisted Item Generation tool — are positioned as core differentiators rather than bolt-ons, though no foundational-model research or patents are disclosed.

Name

Kryterion

Legal name

Kryterion Inc. and Kryterion Ltd.

Website

https://kryteriononline.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Kryterion is a privately held SaaS certification exam platform provider, founded in 2001 and headquartered in Phoenix, Arizona. It serves enterprise Test Sponsors across technology, healthcare, government, and professional associations via its Webassessor platform, AI-enhanced proctoring, and global test center network.

Ownership category

akta.pro rank

Product category

Testing & Credentialing Software

NAICS

Exam Preparation and Tutoring (611691), Educational Support Services (611710), Educational Services (611), Educational Support Services (61171)

SIC

Services-Prepackaged Software (7372), Services-Educational Services (8200), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Online Exam Delivery & Test Administration Platforms (EDAFADAA)

akta.pro secondary industries

Remote & Live Online Proctoring Platforms (EDAFADAB), Test Item Banks, Question Authoring & Assessment Design Tools (EDAFADAC), Remote Proctoring, Test Security & Online Assessment Platforms (BPACAMAL)

Keywords

• Certification exam platform
• Online proctoring services
• Test delivery solutions
• Psychometric services
• Credentialing solutions

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscription: Kryterion operates primarily as a SaaS certification exam platform, providing organizations with access to Webassessor for test development, delivery, and management on a subscription basis.
2. Exam Delivery and Proctoring Services: Revenue generated from exam delivery services including online proctoring, test center administration, and event-based testing. Organizations pay for the delivery of exams to their certification candidates.
3. Test Development and Psychometric Services: Professional services revenue from expert-guided test development, psychometric analysis, and consulting services to help organizations build legally defensible certification exams.
4. No Publishing Fees Model: Kryterion promotes a no-cost publishing advantage, where test publishing is $0 with unlimited publishing and updates, eliminating capital expenditure barriers for organizations.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Kryterion sells the Webassessor SaaS certification exam platform that enables organizations (Test Sponsors) to develop, deliver, manage, and scale professional certification and credentialing programs. The platform supports multi-modal test delivery including AI-enhanced online proctoring, a global network of physical test centers, event-based testing, and private test sites, complemented by expert-guided test development and advanced psychometric services to ensure exam validity and defensibility.

Product overview

Kryterion offers a unified certification exam platform and suite of testing solutions. The core offering is the Webassessor SaaS platform for test development and delivery, which can be enhanced with Online Proctoring (OLP) for AI-enhanced remote proctoring, access to the Kryterion Testing Network (KTN) of global test centers, and an AI-Assisted Item Generation Tool. Additional services include expert-guided test development and advanced psychometric services. The platform supports multiple delivery modalities including online proctoring, test centers, event-based testing, and private test sites.

Differentiator

Problem solved

Functional benefit

Brands

• Webassessor: Kryterion's advanced SaaS certification exam platform that provides test development, item management, and exam delivery capabilities.

Products and services

• Webassessor Platform
• Online Proctoring (OLP) AI-enhanced and live human proctored remote exam delivery service enabling candidates to take high-stakes certification exams securely from any location with identity verification, environment scanning, and 24/7 availability.
• Test Development Services Expert-guided agile test development services that work with organizations at every step to provide superior test development and delivery with full control over item creation.
• Psychometric Services Advanced psychometric consulting including test data analysis, exam validity and reliability assessment, and cut score setting to ensure legally defensible, high-quality certification exams.

Quantifiable outcome

• Organizations can reduce certification platform costs to a fraction of in-house build costs while gaining enterprise-grade security and psychometric expertise
• +3 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core, flagship and minor.

• SalesforcecoreTechnology or IntegrationKryterion's Webassessor platform integrates with Salesforce CRM, enabling seamless LMS and CRM integrations for certification program management. This integration allows organizations to connect certification data with their customer relationship management workflows.
• DatabricksflagshipStrategic or Co-development PartnerDatabricks partnered with Kryterion to support its certification program, achieving exponential growth with exam volume doubling year-over-year. Kryterion delivered scalable exam security and hybrid delivery options combining online proctoring with access to global test centers. The partnership maintained certification integrity and enhanced candidate experience while enabling Databricks to achieve global growth.
• TruMeritflagshipStrategic or Co-development PartnerTruMerit partnered with Kryterion for career mobility and credentialing programs. Kryterion provided operational flexibility and seamless experience for both internal teams and candidates, described as 'a game-changer in operational efficiency' by TruMerit's Head of Career Mobility and Credentialing.
• Drake InternationalcoreStrategic or Co-development PartnerDrake International celebrated its 75th anniversary in partnership with Kryterion, highlighting a long-standing relationship in supporting professional certification and credentialing programs.
• Credentialing Ecosystem CompaniesminorStrategic or Co-development PartnerKryterion works with innovative companies within the credentialing ecosystem, including partner and reseller channels that create certified partner tiers requiring credentialed staff members. These partnerships amplify reach and support ecosystem growth.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Cengage Group: Education and workforce skills company that includes certification and assessment capabilities through brands like National Geographic Learning and ed2go, competing with Kryterion in credentialing for professional and corporate buyers.
• ETS (Educational Testing Service): Large non-profit assessment organization operating across standardized testing, credentialing, and psychometrics — a broad incumbent whose enterprise solutions overlap with Kryterion's certification platform capabilities.
• Scantron: Established assessment and certification delivery provider offering online testing, item banking, and proctoring as part of a wider education and measurement portfolio, competing with Kryterion in enterprise certification.

Direct peers

• Pearson VUE: Pearson's computer-based testing division and the largest direct competitor to Kryterion in certification exam delivery, operating a comparable global test center network plus online proctoring for professional and credentialing programs.
• Prometric: Major global competitor delivering certification and licensure exams through owned test centers and remote proctoring, serving the same high-stakes certification sponsor market as Kryterion.
• PSI Services: Direct competitor in certification testing, talent assessment, and online proctoring; notably the prior employer of Kryterion's Senior Psychometrician, indicating close talent and capability overlap.
• Questionmark: SaaS assessment platform provider offering enterprise-grade online testing, item authoring, and proctoring integrations — directly comparable to Webassessor for corporate and certification use cases.
• Examity: Online proctoring specialist that pairs live human and AI monitoring with assessment platform integrations, competing head-to-head with Kryterion's Online Proctoring (OLP) offering.
• Meazure Learning (formerly ProctorU): Online proctoring and test delivery provider serving higher education and certification programs, directly competing in the AI-enhanced and live remote proctoring segment where Kryterion operates.

Emerging players

• Caveon: Test security and validity specialist offering anti-cheating analytics and psychometric services to certification programs — overlapping with Kryterion's psychometric and content security capabilities but with a narrower security-only focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat8 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Kryterion
• LinkedInlinkedin.com/company/kryterion
• Xx.com/kryterion

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kryterion