Relaymed
Relaymed is a cloud-based SaaS middleware platform that automatically transmits point-of-care testing results from 84 diagnostic devices into 25+ EHR systems, serving physician offices, urgent care centers, and college health clinics across the United States with per-provider subscription pricing.
- Company typePrivate
- Founded2012
- HeadquartersEdinburgh, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Relaymed does
Relaymed is a cloud-based SaaS middleware platform founded in 2012 that automates the transmission of point-of-care testing (POCT) results from diagnostic devices directly into Electronic Health Records (EHRs), eliminating manual data entry in physician office laboratories. The platform consists of three components: the core Relaymed cloud service, a lightweight Software Agent installed on a client PC that connects devices without device-specific drivers, and the myRelaymed web portal for centralized multi-location data management, QC reporting, and compliance documentation. It supports 84 point-of-care testing devices from manufacturers including Abbott, Siemens, Quidel, McKesson, and ndd Medical Technologies — spanning urinalysis, infectious disease, chemistry, hematology, cardiac markers, and spirometry — and is integrated with 25+ EHR systems covering over 70% of the US outpatient market share, including Epic, athenahealth, eClinicalWorks, Veradigm, NextGen, Cerner, Greenway, and Experity.
The business operates on a per-provider monthly subscription with no upfront fees, no device connection fees, and no caps on connected devices — all features included. Distribution combines a direct sales-led motion (15-minute tailored demos, inside sales via +1 800 281 2936) with channel partnerships through the Allscripts Application Store and Greenway Health Marketplace. Primary customer segments are physician offices, urgent care centers (~9,000 US sites), college health clinics (700+ US sites serving 20 million students), and urology practices, with secondary use in infectious disease reporting via Electronic Laboratory Reporting (ELR) interfaces to state public health agencies. Strategic partnerships with Abbott Point of Care, Siemens Healthineers, Quidel, and ndd Medical Technologies anchor the device-side ecosystem, while HITRUST i1 Certification (effective August 2022) and CLIA-aligned QC automation underpin the compliance posture. Relaymed is a privately held subsidiary of Goodmark Medical, headquartered in Orlando, FL, with 11-50 employees.
Relaymed firmographics
Firmographics- Name
- Relaymed
- Legal name
- Relaymed
- Website
- https://relaymed.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Relaymed is a cloud-based SaaS middleware platform that automatically transmits point-of-care testing results from 84 diagnostic devices into 25+ EHR systems, serving physician offices, urgent care centers, and college health clinics across the United States with per-provider subscription pricing.
- Ownership category
- akta.pro rank
Relaymed industry classification
Industry- Product category
- Healthcare Point-of-Care Connectivity Software
- NAICS
- Medical and Diagnostic Laboratories (62151)
- SIC
- Services-Medical Laboratories (8071)
- akta.pro primary industry
- EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)
Keywords
Where Relaymed is headquartered
LocationHeadquarters
- HQ city
- Edinburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Relaymed business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Relaymed is a cloud-based SaaS subscription service priced based on the number of ordering providers at a practice. There are no upfront fees, no device connection fees, and no caps on the number of devices connected — all included in the monthly subscription. Scalable per provider count.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Per-provider subscription with unlimited device connections |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Relaymed product offering
Product offeringCore offering
Relaymed is a cloud-based SaaS middleware platform that connects in-house point-of-care testing (POCT) devices directly to Electronic Health Records (EHRs), automatically transmitting test results to the correct patient chart without manual entry. The platform supports 84+ POC devices across manufacturers such as Abbott, Siemens, Quidel, and McKesson, and integrates with 25+ EHR systems covering 70%+ of the outpatient market. It includes the myRelaymed web portal for centralized QC reporting and multi-location management, the Relaymed Software Agent for client-side device communication, and automated state Electronic Laboratory Reporting (ELR) for infectious diseases.
Product overview
Relaymed is a cloud-based middleware platform that connects point-of-care testing (POCT) devices directly to Electronic Health Records (EHRs), automatically transmitting test results with 100% accuracy and eliminating manual data entry. The core Relaymed platform works in conjunction with the myRelaymed web portal for data management and compliance reporting, and the Relaymed Software Agent (a lightweight client installed on a PC) to enable device connectivity. Key modules include the State Reporting Module for automated public health agency reporting via ELR interfaces. Features cover result automation, QC management, reference ranges, user permissions, SSO, and manual test entry. The platform is designed specifically for primary care, urgent care, and other ambulatory settings — positioned as an affordable alternative to expensive Laboratory Information Systems (LIS) or hospital-grade POC data managers.
Differentiator
Problem solved
Functional benefit
Products and services
- Relaymed Platform Cloud-based SaaS middleware that automatically connects in-house point-of-care testing devices (urinalysis, infectious disease, chemistry, hematology, cardiac markers, spirometry) to Electronic Health Records (EHRs) and transmits results to the correct patient chart in real time without manual entry. Designed for primary care, urgent care, college health, urology, and other ambulatory practices.
- myRelaymed Web Portal Intuitive web portal providing centralized access and reporting on all POC data across devices and locations. Stores data permanently, supports QC report generation by device, location, date, and time, and enables remote multi-location management.
- Relaymed Software Agent Lightweight communication engine software installed on a PC to enable point-of-care devices to communicate with the Relaymed cloud without device-specific drivers.
- State Reporting Module (ELR) Automated reporting of notifiable diseases to state public health agencies via Electronic Laboratory Reporting (ELR) interfaces. Covers COVID, flu, RSV, STIs, lead, and other reportable infectious diseases, eliminating manual faxing, spreadsheets, or web portal submissions.
Quantifiable outcome
- 3 hours of staff time saved per week per practice
- +6 more outcomes
Companies that use Relaymed
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
Relaymed technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
Feature8 records
Relaymed partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- AllscriptscoreRelaymed is an Allscripts Certified Application Partner through the Allscripts Developer Program, listed in the Allscripts Application Store. The partnership enables Relaymed to integrate with Allscripts Professional and TouchWorks EHRs. For Allscripts clients, the lab interface fee is waived. Relaymed is part of Allscripts' network of open, connected health applications, contributing to over 180,000 physicians and healthcare providers benefiting from shared data.
- Greenway HealthcoreRelaymed and Greenway Health formed a partnership making Relaymed available through the Greenway Marketplace for PrimeSuite and Intergy EHR users. Relaymed is a Greenway Certified Partner, having been tested for security and user experience. The partnership provides Greenway clients seamless access to automated POC device connectivity, with integration via proprietary APIs (PrimeSuite) and HL7 messages (Intergy).
- Siemens HealthineerscoreRelaymed partners with Siemens Healthineers to provide affordable POC connectivity for the Siemens CLINITEK Status urine analyzer to physician office labs. The partnership enables real-time, seamless and secure connection between the CLINITEK Status and EHR systems. Siemens Healthineers has endorsed Relaymed as a complement to their existing POC informatics portfolio, specifically addressing needs of the physician office market.
- Abbott Point of CarecoreAbbott Point of Care is the exclusive US distributor of the Piccolo Xpress Chemistry Analyzer and manufacturer of the Abbott i-STAT and Abbott ID NOW. Relaymed is partnered with Abbott POC to offer the first affordable, automated POC connectivity software for the Piccolo Xpress in the physician office market, as well as full connectivity for the i-STAT system and the rapid COVID-19 ID NOW test. Abbott works closely with Relaymed to optimize the integration for their primary care clients.
- Quidel CorporationcoreRelaymed connects Quidel Sofia and Sofia 2 analyzers to EHRs, enabling automated transmission of test results (influenza A+B, RSV, SARS-CoV-2/Flu, Strep A, Lyme, hCG) directly to the EHR. Quidel Sofia 2 delivers highly accurate, objective, automated results and Relaymed ensures these are instantly available in the EHR for providers.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Relaymed competitors and assessment
Company assessmentDirect peers
- TELCOR Systems: TELCOR's QML (Quick Middleware Layer) is a POC data manager competing head-to-head with Relaymed in physician office labs and urgent care; Relaymed publishes direct comparison content against TELCOR.
- Orchard Software: Orchard's Harvest LIS is a leading laboratory information system used in POL and hospital settings; Relaymed explicitly positions against Orchard as an over-engineered, higher-cost alternative for the POL market.
- LabDaq (Antek HealthWare / Apteryx): LabDaq is a laboratory information system widely used in physician office labs; Relaymed explicitly names LabDaq among the over-engineered, overpriced competitors it displaces in the POL segment.
- Medicus HIS: Medicus is a laboratory information system vendor serving POL and small-hospital labs; Relaymed directly names Medicus as a competitor too large/complex for the ambulatory market it targets.
Broad incumbents
- Siemens Healthineers POCcelerator: Siemens POCcelerator is a hospital-grade POC data manager from one of Relaymed's largest device partners; Relaymed publishes direct comparisons positioning itself as a more affordable and physician-office-fit alternative.
- Abbott RALS: Abbott's RALS (Rapid Analysis Laboratory System) is a POC data manager from another key Relaymed device partner (Abbott i-STAT/ID NOW/Piccolo); competes at the hospital end of the spectrum.
- CompuGroup Medical: CompuGroup Medical is a large European-headquartered EHR and health IT vendor offering ambulatory and lab information systems; competes for the same ambulatory lab connectivity budget as Relaymed, especially via EHR-bundled offerings.
Emerging players
- Rover Data Solutions / Rover Labs (Nova Biomedical): Device OEMs and adjacent vendors offering POCT data management solutions bundled with analyzers; represents the device-side threat of integrated connectivity that could disintermediate standalone middleware like Relaymed.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Relaymed social profiles
Digital presenceRelaymed compliance and trust
Trust signalCompliance4 records
Relaymed financial estimates
Financial estimateRevenue estimate
Valuation estimate
Relaymed leadership team
Management profileNumber of profiles
Profiles2 records
Relaymed funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Relaymed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Relaymed
What does Relaymed do?
Relaymed is a cloud-based SaaS middleware platform that connects in-house point-of-care testing (POCT) devices directly to Electronic Health Records (EHRs), automatically transmitting test results to the correct patient chart without manual entry. The platform supports 84+ POC devices across manufacturers such as Abbott, Siemens, Quidel, and McKesson, and integrates with 25+ EHR systems covering 70%+ of the outpatient market. It includes the myRelaymed web portal for centralized QC reporting and multi-location management, the Relaymed Software Agent for client-side device communication, and automated state Electronic Laboratory Reporting (ELR) for infectious diseases.
Is Relaymed a public or private company?
Relaymed is a private company. It is classified as corporate owned and is currently operating.
When was Relaymed founded?
Relaymed was founded in 2012. It employs 11 to 50 people.
Where is Relaymed based?
Relaymed is headquartered in Edinburgh, United Kingdom, in the Europe region.
How does Relaymed make money?
One revenue line is on record: saaS Subscription.
Who are Relaymed's main competitors?
Direct peers on record are TELCOR Systems, Orchard Software, LabDaq (Antek HealthWare / Apteryx) and Medicus HIS. Broad incumbents are Siemens Healthineers POCcelerator, Abbott RALS and CompuGroup Medical. Rover Data Solutions / Rover Labs (Nova Biomedical) is listed as an emerging player.
Does Relaymed have an API?
No public API is recorded for Relaymed.
What industry is Relaymed in?
Relaymed's product category is Healthcare Point-of-Care Connectivity Software. Its primary akta.pro industry code is HLALAKAD, EHR/EMR Integration & Interoperability Middleware (HL7/FHIR). Its NAICS code is 62151 and its SIC code is 8071.