Helping Hands Home Care Service
Helping Hands Home Care Service is a Pennsylvania-based, non-medical home and personal care provider serving 220+ elderly, disabled, and dementia patients across 10 western PA counties from offices in Hermitage and Cranberry Township. Now operating as Arcadia Home Care & Staffing under Addus HomeCare, it delivers ADL support, companionship, and dementia care reimbursed through Medicaid, Medicare, VA, and private pay.
- Company typePrivate
- Founded2016
- HeadquartersHermitage, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Helping Hands Home Care Service does
Helping Hands Home Care Service is a Pennsylvania-based, for-profit provider of non-medical home and personal care services founded in 2016 and headquartered in Hermitage, PA. The company places employed caregivers in clients' own homes to deliver assistance with activities of daily living — including personal care, companionship, meal preparation, light housekeeping, mobility support, and specialized dementia care — for elderly individuals, adults with physical or developmental disabilities, and dementia patients. Services are delivered across approximately 10 western Pennsylvania counties from two office locations (Hermitage and Cranberry Township), with a documented active patient base of 220+.
The company is reimbursed through a mix of Pennsylvania state-supported health programs (where eligible clients receive services at no cost), Medicaid, Medicare, Veterans benefits, commercial insurance, and private pay, with hourly and 24/7 care scheduling. The technology stack is minimal and operational: a proprietary caregiver mobile application supports scheduling, communication, and care coordination, but there is no disclosed AI/ML or advanced analytics layer. The go-to-market is direct-to-consumer, relying on community word-of-mouth, online inquiry forms, phone outreach, and partnerships with state health programs to qualify individuals for coverage.
In 2025, Helping Hands was acquired by Addus HomeCare Corporation (NASDAQ: ADUS), a national home-based care company reporting approximately $1.4 billion in FY2025 revenue, and has since been rebranded to operate as Arcadia Home Care & Staffing within the Addus portfolio. The local leadership team — including District Manager Ashley Jones (since founding) and promoted Area Managers Tara Hyman and Katie Kneiss — has been retained, indicating a decentralized operating model under centralized corporate ownership.
Helping Hands Home Care Service firmographics
Firmographics- Name
- Helping Hands Home Care Service
- Legal name
- Helping Hands Home Care Service Inc.
- Website
- https://helpinghandshomecareservice.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Acquired
- Headcount range
- 501–1,000 employees
- Short description
- Helping Hands Home Care Service is a Pennsylvania-based, non-medical home and personal care provider serving 220+ elderly, disabled, and dementia patients across 10 western PA counties from offices in Hermitage and Cranberry Township. Now operating as Arcadia Home Care & Staffing under Addus HomeCare, it delivers ADL support, companionship, and dementia care reimbursed through Medicaid, Medicare, VA, and private pay.
- Ownership category
- akta.pro rank
Helping Hands Home Care Service industry classification
Industry- Product category
- Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161), Home Health Care Services (621610)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)
- akta.pro secondary industries
- Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB), Dementia Companion & Engagement Care (HSABAEAA)
Keywords
Where Helping Hands Home Care Service is headquartered
LocationHeadquarters
- HQ city
- Hermitage
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Helping Hands Home Care Service business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Home & Personal Care Services: Non-medical home care services billed primarily through hourly rates, with services covered by insurance, Medicare, Medicaid, and Veterans benefits. Caregivers provide routine hourly or around-the-clock services depending on patient need.
- Private Pay: Direct payment option for families paying out-of-pocket for home care services not covered by insurance or government programs.
- Government Program Reimbursement: Services may be covered through Medicare, Medicaid, and state-supported health programs for qualifying individuals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-covered care |
| Subscription | Monthly | Medicare/Medicaid |
| Subscription | Monthly | Veterans Benefits |
| Unit Pricing | Pay-as-you-go | Private Pay |
| Freemium | Pay-as-you-go | State-Supported Health Programs |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Helping Hands Home Care Service product offering
Product offeringCore offering
Helping Hands Home Care Service provides non-medical home and personal care services, placing employed caregivers directly in clients' homes across Pennsylvania counties. Core offerings include personal care, companionship, household assistance, physical disability support, and dementia care delivered on routine hourly or around-the-clock schedules, with payment sourced from private pay, insurance, Medicare, Medicaid, Veterans benefits, and state-supported health programs.
Product overview
Helping Hands Home Care Service is a Pennsylvania-based home care provider offering non-medical Home & Personal Care services. The company operates as a subsidiary of Addus HealthCare, Inc. (a national home-based care company) and has been rebranded as Arcadia Home Care & Staffing. The core service is Home & Personal Care, which includes Personal Care Services, Home Care Services, Companionship Services, Physical Disability Support, and Care for Dementia Patients. The company serves multiple counties in Pennsylvania through two office locations and employs compassionate caregivers who live and work in the surrounding communities.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 220+ patients served across Pennsylvania counties
- +2 more outcomes
Companies that use Helping Hands Home Care Service
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Helping Hands Home Care Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Helping Hands Home Care Service partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Addus HealthCare, Inc. (Parent/Affiliate)coreHelping Hands Home Care Service is listed as an affiliate of Addus HealthCare, Inc. The parent company maintains privacy practices and operational standards across its network of home care, hospice, and home health brands including Arcadia Home Care and Staffing, Ambercare, JourneyCare, and others.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Helping Hands Home Care Service competitors and assessment
Company assessmentDirect peers
- Bayada Home Health Care: One of the largest non-medical home care and home health providers in the U.S., serving seniors and adults with disabilities across multiple states. Directly comparable to Helping Hands in service mix (personal care, companionship, dementia support) and target populations.
- Home Instead: Large franchised network specializing in non-medical home care for seniors, including personal care, companionship, and dementia support. Highly comparable business model and target demographic to Helping Hands.
- BrightStar Care: National franchised home care provider offering both non-medical personal care and skilled home health services. Comparable to Helping Hands in combining personal care, dementia support, and senior-focused offerings across a multi-state footprint.
- Comfort Keepers: National non-medical home care franchise focused on seniors, providing personal care, companionship, and dementia/in-home care. Directly comparable to Helping Hands in service categories, target customer, and franchise/local-operator model.
- Visiting Angels: National franchised non-medical home care provider serving seniors and disabled adults. Highly comparable to Helping Hands in elderly-focused personal care, dementia support, and locally operated franchise structure.
- Senior Helpers: Franchised national provider of in-home senior care including personal care, companionship, and specialized dementia and Parkinson's care. Comparable to Helping Hands in service breadth and target demographics.
- Right at Home: International franchised home care provider offering non-medical personal care, companionship, and specialized dementia support to seniors and disabled adults. Directly comparable service mix and target customer to Helping Hands.
Broad incumbents
- Aveanna Healthcare: Public home health, hospice, and medical solutions provider with a private duty services segment serving medically complex and elderly patients. Comparable to Helping Hands' parent Addus in offering a broader continuum of home-based services.
- Enhabit Inc. Public home health and hospice provider operating across 30+ states. Comparable to Addus's portfolio (and Helping Hands' extended network) as a broader incumbent offering hospice and skilled home health alongside personal care-adjacent services.
- Addus HomeCare Corporation: Parent company of Helping Hands since the 2025 acquisition; publicly traded on NASDAQ (ADUS) with ~$1.4B in 2025 revenue across personal care, home health, and hospice. Included as the parent incumbent for context, illustrating how Helping Hands fits within a larger diversified home-based care platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Helping Hands Home Care Service social profiles
Digital presenceHelping Hands Home Care Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Helping Hands Home Care Service leadership team
Management profileNumber of profiles
Profiles4 records
Helping Hands Home Care Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Helping Hands Home Care Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Helping Hands Home Care Service
What does Helping Hands Home Care Service do?
Helping Hands Home Care Service provides non-medical home and personal care services, placing employed caregivers directly in clients' homes across Pennsylvania counties. Core offerings include personal care, companionship, household assistance, physical disability support, and dementia care delivered on routine hourly or around-the-clock schedules, with payment sourced from private pay, insurance, Medicare, Medicaid, Veterans benefits, and state-supported health programs.
Is Helping Hands Home Care Service a public or private company?
Helping Hands Home Care Service is a private company. It is classified as corporate owned and is currently acquired.
When was Helping Hands Home Care Service founded?
Helping Hands Home Care Service was founded in 2016. It employs 501 to 1,000 people.
Where is Helping Hands Home Care Service based?
Helping Hands Home Care Service is headquartered in Hermitage, United States, in the North America region.
How does Helping Hands Home Care Service make money?
Three revenue lines are on record. Home & Personal Care Services are the primary driver. The others are private Pay and government Program Reimbursement.
Who are Helping Hands Home Care Service's main competitors?
Direct peers on record are Bayada Home Health Care, Home Instead, BrightStar Care, Comfort Keepers, Visiting Angels, Senior Helpers and Right at Home. Broad incumbents are Aveanna Healthcare, Enhabit Inc. and Addus HomeCare Corporation.
Does Helping Hands Home Care Service have an API?
No public API is recorded for Helping Hands Home Care Service.
What industry is Helping Hands Home Care Service in?
Helping Hands Home Care Service's product category is Home Care Services. Its primary akta.pro industry code is HLADAGAA, Personal Care & ADL Assistance (bathing, dressing, toileting, mobility), with a secondary code of HLADAGAG, Dementia/Alzheimer’s In-Home Care (Non-Medical). Its NAICS code is 624120 and its SIC code is 8082.