What Resolve Tech Solutions does

Resolve Tech Solutions (RTS) is a Texas-based enterprise technology services firm founded around 2000, headquartered in Addison, TX with delivery centers in Hyderabad and Bangalore, India, and a recently opened Houston office. The company delivers end-to-end SAP and ERP modernization, multi-cloud migration and managed services, and AI-enabled operational automation to enterprise customers in regulated industries, with energy & utilities, manufacturing, government/public sector, and financial services identified as primary verticals. RTS serves approximately 90 client partners across Fortune 500 enterprises (e.g., ExxonMobil, Entergy, IBM, Accenture, EY, Siemens, CBRE, Ryder) and operates one of the largest SAP environments managed on AWS, covering 4,000+ ERP workloads and 6,000+ virtual machines across 800+ concurrent projects.

RTS's core technology stack is built on three pillars. First, SAP services spanning assessment, S/4HANA migration, transformation, application managed services, and Business Technology Platform (BTP) implementation, including integration with SAP AI Core, SAP Build Process Automation, SAP Integration Suite, and SAP Joule for generative AI. Second, multi-cloud services on AWS, Azure, Google Cloud, Oracle Cloud Infrastructure, and IBM Cloud, unified by the proprietary Juno intelligent cloud management platform with sub-products Juno Assist, Juno Field Operations, Juno CloudSensAI, and the HawkAI operational intelligence platform housed under the Juno Labs AI division. Third, digital transformation offerings including application modernization, cloud-native development, data engineering, IoT/edge, RPA (UiPath, Blue Prism, Automation Anywhere), ServiceNow, and cybersecurity. Signature products include DocuSign Centric, Custom Collection Engine, and the SAP Easy Button migration toolkit.

RTS generates revenue primarily through professional services (SAP consulting, cloud migration, digital transformation) and recurring managed services for cloud and SAP environments, priced on quote-based, project, time-and-materials, or SLA-based contracts. The go-to-market is enterprise field sales targeting Fortune 500 buyers in regulated verticals, supplemented by co-selling through the SAP partner ecosystem, AWS/Azure/Google Cloud channels, and alliances with Accenture, EY, and IBM. The company holds SAP Gold Partner status and reported scale metrics of 1,000+ technology consultants, 800+ concurrent projects, and 100,000+ manual hours saved through process improvement. Recent strategic moves include the 2023 acquisition of Wise Men Consultants, December 2025 CTO/CRO appointments, the April 2026 HawkAI integration into Juno, and the April 2026 Houston office expansion.

Name

Resolve Tech Solutions

Legal name

Resolve Tech Solutions

Website

https://resolvetech.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Resolve Tech Solutions is a Texas-based SAP and cloud managed services firm serving Fortune 500 enterprises in regulated industries, delivering ERP modernization, multi-cloud management via its proprietary Juno platform, and AI-driven operations through its Juno Labs division.

Ownership category

akta.pro rank

Product category

Enterprise SAP and Cloud Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), Enterprise Application Modernization (Monolith-to-Modules, Domain Modernization) (BPAEAFAG), Incident Response, On-Call & Operational Readiness (BPAEAKAL), DevOps, SRE & Platform Engineering Consulting (BPAHAEAK), IT Incident, Problem & Change Management Platforms (HDAEALAI)

Keywords

• SAP consulting services
• Cloud migration services
• SAP S/4HANA migration
• Managed cloud services
• Enterprise AI automation

Headquarters

HQ city

Addison

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services - SAP Implementation & Consulting: End-to-end SAP services including assessment, advisory, implementation, transformation, S/4HANA migration, and application managed services. Revenue generated through consulting engagements, project-based work, and time-and-materials or fixed-price contracts.
2. Managed Cloud Services: Ongoing managed services for cloud infrastructure, SAP environments, and IT operations. Revenue generated through recurring monthly/annual contracts with SLA-based pricing.
3. AI & Automation Services: AI-powered cloud operations, intelligent automation, and RPA services delivered through Juno Labs division. Revenue generated through both project-based implementations and recurring managed services.
4. Cloud Advisory & Migration: Cloud readiness assessment, migration planning, and hybrid cloud implementation services. Revenue generated through consulting engagements and project-based work.
5. Digital Transformation Services: Application modernization, cloud-native development, data analytics, IoT, and mobile application development services. Revenue generated through project-based consulting engagements.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Resolve Tech Solutions is an enterprise IT services firm delivering end-to-end SAP consulting and managed cloud services across AWS, Azure, and Google Cloud. Its core offering combines SAP S/4HANA migration, application managed services, and cloud advisory with proprietary AI-powered cloud operations through the Juno Platform and Juno Labs' HawkAI for multi-cloud observability, incident automation, and AIOps.

Product overview

Resolve Tech Solutions offers a comprehensive portfolio of enterprise technology services organized around three core pillars: (1) SAP & ERP Modernization covering full lifecycle services from assessment through managed services for S/4HANA migrations; (2) Cloud Services including advisory, migration, and AI-powered management through the Juno platform and its sub-products (Juno Assist, Juno Field Operations, Juno CloudSensAI, HawkAI); and (3) Digital Transformation services encompassing application modernization, data engineering, IoT/edge, mobile development, and cybersecurity. The company also offers Signature Products including DocuSign Centric, Custom Collection Engine, SAP Easy Button, and Signature Centric, along with RPA and ServiceNow services. Juno Labs serves as the AI innovation engine delivering AI-powered platforms, generative AI through SAP BTP integrations, and intelligent process automation solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Juno Labs: AI division of Resolve Tech Solutions that develops and operates the HawkAI platform for cloud operations intelligence, incident management automation, and AI-driven operational efficiency solutions.
• Juno Platform
• HawkAI
• DocuSign Centric
• Custom Collection Engine
• SAP Easy Button

Products and services

• Juno Platform AI and automation-driven multi-cloud management platform that provides end-to-end integration for metrics, logs, traces, synthetic monitoring, and security across AWS, Azure, Google Cloud, Oracle Cloud Infrastructure, and IBM Cloud environments, with AI operations for predictive outage detection. Sold to enterprise IT teams managing hybrid and multi-cloud estates.
• Juno Assist AI assistant within the Juno Labs portfolio that allows enterprise operators to interact with cloud infrastructure using natural language and to execute automated workflows.
• Juno Field Operations AI-powered platform for managing field operations and mobile workforce enablement, targeted at enterprises with distributed field assets such as utilities and energy operators.
• Juno CloudSensAI Cloud sensor AI platform for advanced monitoring and anomaly detection in cloud environments, providing AI-driven observability inputs into the Juno Platform.
• HawkAI Operational intelligence platform integrated into Juno cloud operations services that analyzes signals, correlates events, and streamlines incident workflows for faster issue identification and resolution in hybrid and multi-cloud environments.
• DocuSign Centric (Signature Centric) Digital signature solution integrated with SAP for enterprise document workflows, designed to streamline signature-heavy processes such as retail and procurement workflows.
• Custom Collection Engine Custom collection and data aggregation engine for enterprise receivables and data management, integrated with SAP environments.
• SAP S/4HANA Migration Services End-to-end migration services from SAP ECC to S/4HANA, including assessment, planning, and execution of Brownfield, Greenfield, or hybrid migration approaches for enterprise SAP estates.
• SAP Application Managed Services Ongoing application management and support for SAP environments including monitoring, incident response, and optimization, delivered under managed-service contracts.
• SAP Implementation Services Full-cycle SAP implementation services from requirements gathering through go-live and post-production support for new SAP environments.
• Cloud Managed Services Ongoing management and optimization of cloud infrastructure and applications under SLA-based managed service contracts for enterprise clients.
• AWS Cloud Services AWS-specific cloud services including advisory, migration, and managed services delivered through RTS's AWS partnership, including management of one of the largest SAP environments on AWS.
• Azure Cloud Services Microsoft Azure-specific cloud services including advisory, migration, and managed services, integrated with SAP and AI services.
• Google Cloud Services Google Cloud Platform-specific services including advisory, migration, and managed services, with the Juno Platform supporting Google Cloud alongside other major cloud platforms.
• Application Modernization Modernization services for legacy enterprise applications including re-platforming, re-hosting, and re-architecting, delivered as part of RTS's digital transformation practice.
• Internet of Things & Edge IoT and edge computing solutions for operational technology modernization, targeted at energy, manufacturing, and utilities customers.
• Robotic Process Automation RPA implementation services using UiPath, Blue Prism, and Automation Anywhere for business process automation integrated with SAP and enterprise workflows.
• Cybersecurity Services Comprehensive cybersecurity services including cloud security, vulnerability management, and security hardening for enterprise and regulated-industry clients.
• ServiceNow Services ServiceNow implementation, customization, and managed services for IT service management, integrated with AI automation through the Juno Platform.
• Juno Labs (AI Division) AI division of Resolve Tech Solutions focused on building practical AI platforms and enterprise solutions for operational intelligence, workflow automation, and digital transformation across cloud and SAP environments.

Quantifiable outcome

• Financial close cycle time reduced by 30-40% through SAP S/4HANA Universal Journal implementation
• +5 more outcomes

Named customers20 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability11 records

Feature9 records

Partnerships

14 partnerships are on record, tiered core and secondary.

• SAPcoreTechnology or IntegrationSAP gold/silver partner providing end-to-end SAP services including implementation, migration, and managed services. RTS is recognized as a leading SAP partner with multiple awards including SAP Hackathon 2025 Best BTP Prototype, Outstanding Partner Award 2023 from SAP NS2, and Partner of the Year 2015. The partnership involves co-selling and joint delivery of SAP S/4HANA transformations.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS partner delivering cloud migration and managed services on AWS infrastructure. RTS manages the largest SAP environment on AWS with 4000+ ERP workloads and 6000+ virtual machines. Provides AWS Cloud advisory, migration, and managed services.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft partner providing Azure Cloud services including advisory, migration, and hybrid cloud services. RTS integrates Azure with SAP and AI services.
• Google CloudcoreTechnology or IntegrationGoogle Cloud partner delivering cloud services and integration with SAP environments. RTS Juno platform supports Google Cloud alongside other major cloud platforms.
• OraclecoreTechnology or IntegrationOracle partner providing Oracle Cloud Infrastructure (OCI) services, EBS migration, and database solutions. RTS has expertise in Oracle block volume, OCI deployment, and Oracle EBS to cloud migrations.
• ServiceNowcoreTechnology or IntegrationServiceNow partner delivering IT service management automation, incident management, and ITSM integration. RTS integrates ServiceNow with AI automation for IT operations and service desk optimization.
• SalesforcesecondaryTechnology or IntegrationSalesforce partner providing CRM integration with SAP and cloud services.
• UiPathsecondaryTechnology or IntegrationUiPath partner providing robotic process automation (RPA) services integrated with SAP and enterprise workflows.
• Blue PrismsecondaryTechnology or IntegrationBlue Prism partner for robotic process automation solutions.
• Automation AnywheresecondaryTechnology or IntegrationAutomation Anywhere partner for intelligent automation solutions.
• AccenturesecondaryImplementation/ SI/ Consulting PartnerStrategic partnership with Accenture for joint delivery of SAP and cloud transformation projects.
• EYsecondaryImplementation/ SI/ Consulting PartnerPartnership with EY for joint SAP and digital transformation consulting engagements.
• IBMsecondaryTechnology or IntegrationIBM partner providing technology integration services.
• Wise Men ConsultantscoreStrategic or Co-development PartnerTexas-based IT consulting firm acquired by RTS in January 2023 to expand service offerings in regulated industries (utilities, energy, financial services). The acquisition enhanced RTS's capabilities in SAP, RPA, and cloud-based AI/ML services with global delivery and sector-specific expertise.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• SNP Schneider-Neureither & Partner: SNP is a specialist in automated S/4HANA migration tooling and services (CrystalBridge). It is comparable to RTS as an emerging specialist addressing the same ECC-to-S/4HANA migration wave.

Broad incumbents

• Infosys: Infosys is a major offshore-heavy IT services firm with a substantial SAP practice. It competes on cost-competitive SAP and cloud managed services delivery, particularly for large enterprise transformations.
• Accenture: Accenture is the largest global systems integrator with a flagship SAP practice and broad cloud/AI services. It is a listed RTS partner and customer reference, and competes head-to-head on the largest SAP S/4HANA transformation deals.
• Wipro: Wipro operates a global SAP and cloud services practice serving energy, manufacturing, and financial services clients. It is a comparable broad incumbent competing on large multi-year SAP programs.
• IBM Consulting: IBM Consulting operates a large SAP and hybrid cloud services practice anchored by Red Hat and watsonx. It is both an RTS partner/customer and a broad incumbent competitor across regulated industries.
• Capgemini: Capgemini is a global SI with deep SAP S/4HANA and cloud transformation capabilities. It competes with RTS for large enterprise modernization mandates, particularly in manufacturing and energy.
• Deloitte: Deloitte's SAP practice and broader consulting footprint position it as a top-tier incumbent competitor on enterprise SAP and cloud transformation engagements globally.
• NTT Data: NTT Data is a global IT services provider with a strong SAP and cloud infrastructure services practice. It competes on large managed services and SAP transformation deals across regulated industries.

Direct peers

• Lemongrass: Lemongrass is a SAP-on-AWS managed services specialist that runs SAP workloads on AWS for enterprise clients. It is the closest direct peer to RTS's 'Largest SAP environment on AWS' positioning and shares the SAP migration + managed cloud delivery model.
• Slalom: Slalom is a mid-sized consulting firm with a strong SAP and cloud transformation practice serving enterprise and mid-market clients. It is comparable to RTS in size, regional presence, and SAP/cloud delivery focus, particularly across regulated industries.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/resolve-tech-solutions
• Facebookfacebook.com/resolvetech-solutions-inc-141993082570199

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resolve Tech Solutions