What Helpthemove does

Helpthemove Ltd. is a Manchester-based private limited company that operates a free-to-use utility notification software platform serving the UK property management sector. The platform automates change-of-tenancy notifications to local councils, water companies, and energy suppliers, replaces manual call-queue and paperwork workflows with time-stamped digital records, and provides sector-specific modules for letting agents, social housing associations and councils, and Build-to-Rent developers. The product suite includes automated supplier notifications, digital debt clearance (2–4 hour typical resolution with a 24-hour SLA), consolidated billing for portfolio voids, bulk upload for new developments, smart meter integration, landlord energy credits of up to £56 per void property, and a self-serve savings calculator.

The company generates revenue entirely through affiliate/referral commissions on energy switches made during void periods, primarily via an exclusive partnership with OVO Energy. The platform itself is offered at zero cost to users, with commission partially shared back to letting agents and partners as an additional income stream. Go-to-market combines direct enterprise field sales, channel-partner dashboards with Homelet, Rentshield, Let Alliance, and Canopy, Propertymark webinars, and event presence at sector conferences such as Housing 2026.

Helpthemove is founder-led (Stephen Henesy, Founder/CEO), holds ISO 27001 and Cyber Essentials Plus certifications, is recognised as a Propertymark Industry Supplier, and reports 3,000+ clients across the UK including Greystar, L&Q, Legal & General, Savills, JLL, Martin & Co, and Kinleigh Folkard & Hayward. The company is bootstrapped with no disclosed external funding, operates with 11–50 employees, and has no public listing.

Name

Helpthemove

Legal name

Helpthemove Ltd.

Website

https://helpthemove.co.uk

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Utility Management Software

NAICS

Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG)

Keywords

• Utility notification software
• Void energy management
• Change of tenancy automation
• Property management software
• Social housing utilities

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Energy Switch Commission: Helpthemove partners exclusively with energy supplier partners (primarily OVO Energy) and earns commission for every successful energy switch during the void period. The software is free to use for customers, with revenue generated through these referral commissions. Commission is shared with letting agents and partners, creating a new income stream for them.
2. Void Energy Management Services: Services include digital debt clearance for prepayment meters, landlord energy credits (up to £56 per void property), and consolidated billing management for social housing providers and landlords.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Helpthemove provides a free-to-use cloud-based utility notification platform that automates change of tenancy notifications to UK councils, water companies and energy suppliers, cutting admin time by more than 90% for letting agents, social housing providers and build-to-rent developers. It complements this notification software with a managed void energy service that delivers digital debt clearance within a 24-hour SLA, consolidated portfolio billing and landlord energy credits of up to £56 per void property.

Product overview

Helpthemove offers a unified utilities notification platform designed for letting agents, social housing providers, and build to rent developers. The core Helpthemove platform automates change of tenancy notifications to councils, water companies, and energy suppliers, providing a free-to-use software with revenue generated through energy supplier commission. The product suite includes sector-specific modules for letting agents (automating notifications and earning commission), social housing void energy management (with digital debt clearance and engineer support), and build to rent developers (with bulk upload capabilities). Additional offerings include a landlord-facing portal and a savings calculator tool. All modules share a centralised dashboard with time-stamped records and consolidated billing capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Helpthemove Core Platform Free-to-use cloud utility notification software that automates change of tenancy notifications to UK councils, water companies and energy suppliers, providing centralised time-stamped records and cutting admin time by more than 90% for letting agents, social housing providers and BTR landlords.
• Letting Agent Utility Management Utility management offering for letting agents that automates change of tenancy notifications across councils, water companies and energy suppliers while earning commission per energy switch routed to partner supplier OVO Energy.
• Social Housing Void Energy Management Void energy management service for social housing providers combining automated supplier notifications with 24-hour digital debt clearance, smart meter upgrades, engineer support and consolidated billing, cutting void turnaround times by up to 50%.
• Build to Rent Utility Management Utility management offering for build-to-rent developers that automates change of responsibility notifications during the landlord's period of responsibility, with bulk upload capability for council web notifications and single energy supplier solutions across new developments.
• Helpthemove for Landlords Landlord-facing utility notification service that provides accurate void period billing, flexible tariff switchover and up to £56 of landlord energy credits through partnerships with letting agents.
• Void Energy Service Standalone digital debt clearance and void energy management service that resolves prepayment meter debt in as little as 2 hours (24-hour SLA), providing access to void energy experts and smart meter engineer support.

Quantifiable outcome

• Cutting admin time by more than 90%
• +4 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• OVO EnergycoreStrategic or Co-development PartnerPrimary preferred energy supplier partner. Helpthemove earns commission on every successful energy switch to OVO during void periods. Partnership enables landlord energy credits (up to £30 plus standing charge clearance), flexible variable tariffs with no exit fees, and ESG goal support. 5-day switching lead time under Ofgem's faster switching rules.
• PropertymarkcoreGTM or Marketing PartnerIndustry partnership for co-hosting webinars and industry events. Propertymark is a leading professional body for letting and property agents. Helpthemove participates in Propertymark events and webinars on topics like Renters' Rights Act and void management.
• HomeletminorChannel Partner/ Reseller/ DistributorPartner dashboard access via dashboard-homelet.helpthemove.co.uk. HomeLet is a leading supplier of landlord insurance and tenant referencing services.
• RentshieldminorChannel Partner/ Reseller/ DistributorPartner dashboard access via dashboard-rentshield.helpthemove.co.uk. Rentshield provides landlord insurance and rent protection services.
• Let AllianceminorChannel Partner/ Reseller/ DistributorPartner dashboard access via dashboard-letalliance.helpthemove.co.uk. Let Alliance is part of Barbon Insurance Group providing insurance distribution services.
• CanopyminorChannel Partner/ Reseller/ DistributorPartner dashboard access via dashboard-canopy.helpthemove.co.uk. Canopy provides rental cover and utility management services.
• EcoescoreTechnology or IntegrationEnergy meter data accreditation. Helpthemove is accredited with Ecoes to sense check property addresses against MSN/MPAN information for energy meters, ensuring accurate supplier identification.
• Kinleigh Folkard & Hayward (KFH)coreStrategic or Co-development PartnerEnterprise partnership for managing 2,000+ unit portfolio. Case study partner demonstrating high-volume void utility management. KFH participated in Propertymark webinar with Helpthemove on Renters' Rights Act preparedness.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• OpenRent: UK online letting agent platform serving landlords directly with tenant matching and referencing tools. Competes indirectly for the same landlords and could expand into utility management functionality, similar to Helpthemove's offering.
• Console: Property management software for short-term and long-term rental operators. While primarily Australia-focused, it targets similar residential property management workflows and represents a comparable SaaS model in adjacent geography.

Regional players

• PropertyMe: Australia's largest cloud-based property management platform. Targets property managers with operational workflow automation in adjacent geography; useful as a comparable for SaaS-driven property management unit economics.

Direct peers

• Goodlord: UK PropTech platform offering tenant referencing, rent collection, and insurance for letting agents. Overlaps with Helpthemove's letting agent target market and partner ecosystem, and increasingly expanding into broader operational workflows.
• Arthur Online: UK property management SaaS for letting agents, landlords, and property managers covering maintenance, accounting, and tenant communications. Competes with Helpthemove for the same operational workflow budget of UK letting agents.
• One Utility Bill: UK-based utility management platform specifically serving Build-to-Rent developers and landlords by consolidating utility bills and managing tenant supplies. Most direct functional overlap with Helpthemove's BTR and letting agent modules.
• PayProp: Cloud-based property management and rent collection platform for letting agents in the UK. Targets the same letting agent segment and competes for the same operational workflow real estate, though with a payments-first focus rather than utility notifications.
• Canopy: UK PropTech offering rental cover, referencing, and utility management services to letting agents. Listed as one of Helpthemove's channel partners but offers overlapping utility management functionality to the same buyer.

Broad incumbents

• JLL Residential Property Management: Global property services firm operating residential property management at scale. Listed as a Helpthemove BTR partner; competes in the broader property services space and could internalise utility management workflows over time.
• Love Energy Savings: UK business energy comparison and switching broker. Competes for the energy switch commission pool that underpins Helpthemove's revenue model, though without the property-specific workflow integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/helpthemove
• Xx.com/helpthemove

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helpthemove