Hyatt Commercial

What Hyatt Commercial does

Hyatt Commercial is a full-service commercial real estate brokerage firm headquartered in Annapolis, Maryland, founded in 1961 by Louis Hyatt. The firm operates a direct field-sales brokerage of 21+ specialized agents covering sales, leasing, tenant and landlord representation, investment sales, owner-occupied sales, and off-market deal flow across office, retail, industrial, multifamily, medical, marina/waterfront, and special-purpose property types. Its primary geographic footprint is the Mid-Atlantic, with licensure and active deal-making in Maryland, Virginia, Washington D.C., and Pennsylvania, plus broker activity in South Carolina, Florida, New York, and Massachusetts.

The company's core technology is its brokerage platform and broker network rather than a proprietary software product; market intelligence is sourced from CoStar. Following the 2021 merger with The Reliable Group, Hyatt Commercial is part of an integrated real estate services platform that also delivers property management, commercial construction, land development, and residential management, enabling cross-sell across the transaction lifecycle. The firm maintains a dedicated Healthcare Real Estate Services vertical and a niche marina/waterfront industrial practice.

Hyatt Commercial generates revenue primarily through transaction commissions on sales and leases (transaction-fee model) supplemented by recurring managed-services revenue from property management. Clients include healthcare providers, regional and national retail tenants, small and mid-market business operators, financial institutions, and institutional commercial property owners and investors. The firm is partner-owned under The Reliable Group umbrella, led by President Justin Mullen (Brokerage) and President Joe Brown (Property Management), with no external institutional equity identified.

Name

Hyatt Commercial

Legal name

Hyatt Commercial Real Estate

Website

https://hyattcommercial.com

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

11–50 employees

Short description

Hyatt Commercial is a partner-owned commercial real estate brokerage founded in 1961 in Annapolis, Maryland, providing sales, leasing, property management, and construction services across office, retail, industrial, medical, and specialty property types throughout the Mid-Atlantic region.

Ownership category

akta.pro rank

Product category

Commercial Real Estate Brokerage

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Specialty & Entertainment Venue Property Management (BPAJAGAO)

akta.pro secondary industry

Commercial/Office Owners Association Management (BPAJAHAG)

Keywords

• Commercial real estate brokerage
• Commercial property sales
• Commercial leasing services
• Property management services
• Commercial construction services

Headquarters

HQ city

Annapolis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Brokerage Commissions: Commercial real estate brokerage services including sales and leasing transactions for office, retail, industrial, multifamily, medical, and other property types. Revenue generated through commissions on completed transactions.
2. Property Management: Commercial property management services providing flexible, accountable, and responsive management for office, shopping centers, warehouse, medical, mixed-use, strip retail, industrial land, multifamily, and single-family rentals.
3. Commercial Construction: Through The Reliable Group, provides general contracting services from design to delivery, adding value through development services and land development.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Hyatt Commercial is a full-service commercial real estate brokerage firm delivering sales and leasing brokerage (sales, leasing, tenant and landlord representation, investment sales, owner-occupied sales, and off-market opportunities) across office, retail, industrial, multifamily, medical, mixed-use, maritime, marina, and special-purpose property types. The firm also provides commercial property management services, and through its 2021 merger partner The Reliable Group offers commercial construction and land development services, all concentrated in the Mid-Atlantic region with a strong Maryland focus.

Product overview

Hyatt Commercial is a commercial real estate brokerage company offering an integrated platform of real estate services. The core offerings include Sales and Leasing (covering office, retail, industrial, multi-family, medical, mixed-use, and special-purpose properties), Property Management, and Development Services through its parent company The Reliable Group. The company also provides specialized Healthcare Real Estate Services through a dedicated team. The service portfolio was expanded in 2021 through the merger with The Reliable Group, adding Commercial Construction and Residential Management capabilities. The company operates primarily in Maryland, Virginia, Washington D.C., Pennsylvania, South Carolina, Florida, New York, and Massachusetts.

Differentiator

Problem solved

Functional benefit

Products and services

• Sales and Leasing Full-service commercial real estate brokerage covering sales, leasing, tenant representation, landlord representation, investment sales, owner-occupied sales, off-market opportunities, and land/development/redevelopment services across office, retail, multi-family, industrial, healthcare, mixed-use, restaurant, automotive, maritime, marina, storage, and special-purpose property types. Targeted at commercial property owners, investors, and tenants in the Mid-Atlantic region.
• Property Management Comprehensive commercial property management services including property maintenance, lease administration, accounting and reporting, capital projects management, condominium association management, and 24/7 tenant support for offices, shopping centers, warehouses, medical facilities, multifamily, and mixed-use properties. Targeted at commercial property owners who need ongoing operational and tenant support.
• Commercial Construction Full-service commercial construction services through The Reliable Group's Reliable Commercial Construction affiliate, providing general contracting from design through delivery for commercial projects. Serves commercial property owners, developers, and tenants who need build-out or ground-up construction services integrated with brokerage and management.
• Development Services Land development and redevelopment services adding value to properties through deep market relationships and expert guidance, part of The Reliable Group's integrated service offerings. Targeted at landowners and investors seeking to reposition or develop raw or underutilized land assets.
• Healthcare Real Estate Services Dedicated Healthcare Team assisting medical providers, healthcare investors, and medical property owners with site selection, lease negotiations, medical office acquisitions, development strategy, practice expansion, and ownership and investment strategy. Targeted at medical practices, healthcare systems, and healthcare real estate investors in the Mid-Atlantic.

Quantifiable outcome

• #1 Highest Office and Industrial Sales Volume 2020-2024 in Annapolis Market
• +2 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, major, supporting and minor.

• The Reliable Group (Buyer Representation)coreChannel Partner/ Reseller/ Distributor · 16 March 2026Hyatt Commercial represented the seller (MacQuilliam family/Crofton RT 3 Associates) in the $22.5M Crofton Route 3 Center portfolio sale. The Reliable Group represented the buyer. Following the sale, Hyatt Commercial will continue managing the property and overseeing leasing activities.
• The Reliable Group - Market at South River ColonymajorStrategic or Co-development Partner · 23 April 2024The Reliable Group acquired The Market at South River Colony, a 118,000 SF neighborhood shopping center in Edgewater, MD. Hyatt Commercial facilitated the sale as exclusive broker and will continue providing leasing and management services. The center includes Weis Markets, Walgreens, West Marine, Green Turtle, and other tenants.
• Murphy CommercialmajorStrategic or Co-development Partner · 1 January 2022In 2022, Hyatt acquired Murphy Commercial, a respected competitor in the brokerage industry. This strategic move further solidified their position as market leaders and reinforced dedication to serving clients with industry experts demonstrating high integrity. Dennis Murphy, former owner, became Partner/Associate Broker at Hyatt Commercial.
• The Reliable GroupcoreStrategic or Co-development Partner · 1 January 2021In 2021, Hyatt Commercial merged with The Reliable Group, forming a partner-owned, full-service commercial real estate company. The union expanded offerings to include Commercial Construction, Land Development, and Residential Management. Combined legacy of over 150 years in the industry with deep community ties. The Reliable Group includes Hyatt Commercial Brokerage, Hyatt Property Management, Reliable Commercial Construction, Chesapeake Fine Homes, and Reliable Real Estate Services.
• CoStar GroupsupportingOthersCoStar Group provides market data, analytics, and recognition through CoStar Power Broker Awards. Hyatt Commercial has received CoStar Power Broker recognition for 5 consecutive years (2021-2025) as Top Leasing Firm and Top Sales Firm in the Baltimore region.
• Mackenzie (Tom Fidler)minorChannel Partner/ Reseller/ DistributorTom Fidler of Mackenzie represented the landlord Marketplace Retail IV in MapleLawn Marketplace transactions. Hyatt Commercial represented tenants Mohammed and Aisha Tariq in the lease transactions.
• Anne Arundel Economic Development CorporationsupportingStrategic or Co-development PartnerHyatt Commercial participates in and contributes to economic development initiatives in Anne Arundel County. The company works with local economic development organizations and maintains strong community presence through events and partnerships.
• Anne Arundel Chamber of CommercesupportingStrategic or Co-development PartnerHyatt Commercial maintains active membership and participation in the Anne Arundel Chamber of Commerce, including participation in events like the Pickleball Tournament where the team won 'Best Dressed'. The company also participates in chamber events and initiatives.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Newmark Group: Newmark is a global commercial real estate advisory and services firm offering capital markets, leasing, and property management. Leila Sydykova, a Hyatt VP, joined from CBRE Advisory & Transaction Services — illustrating the talent flow between Newmark/CBRE-class firms and regional players like Hyatt.
• JLL (Jones Lang LaSalle): JLL is a global real estate services firm offering brokerage, property management, capital markets, and advisory across all major property types. It competes with Hyatt on healthcare real estate, large investment sales, and corporate tenant representation in the Baltimore-Washington region.
• CBRE Group: CBRE is the world's largest commercial real estate services firm offering brokerage, property management, valuation, and capital markets globally. It is a broad incumbent that competes with Hyatt on larger investment sales, healthcare advisory, and institutional leasing mandates in the Mid-Atlantic.
• Marcus & Millichap: Marcus & Millichap is a national investment real estate brokerage focused on investment property sales across multifamily, retail, office, and specialty assets. It competes with Hyatt's investment sales team on mid-market commercial investment transactions.
• Cushman & Wakefield: Cushman & Wakefield is a global commercial real estate services firm providing agency leasing, investment sales, valuation, and property management. It overlaps with Hyatt on office, industrial, and healthcare advisory mandates in the Mid-Atlantic.
• Colliers International: Colliers is a global commercial real estate services and investment management firm with strong Mid-Atlantic presence. It competes with Hyatt on office, industrial, and healthcare brokerage, plus property management services for similar asset classes.

Direct peers

• SVN International Corp. SVN is a commercial real estate franchise network specializing in investment sales, with member firms operating in similar Mid-Atlantic and mid-market segments to Hyatt. Comparable on commission-based investment property brokerage, particularly for office, retail, and multifamily.
• Lee & Associates: Lee & Associates is a national commercial real estate brokerage built on a local-partner model that closely mirrors Hyatt's structure. It offers the same brokerage, property management, and integrated services for office, retail, industrial, and medical properties at a comparable mid-market scale.
• NAI Global: NAI Global is a member-owned network of commercial real estate brokerage firms providing sales, leasing, and property management across the U.S. It is structurally similar to Hyatt — local ownership, full-service CRE, mid-market focus — making it a close functional peer.
• Mackenzie Commercial Real Estate Services: Mackenzie is a Mid-Atlantic-focused commercial real estate brokerage and property management firm with overlapping markets in Maryland and the Baltimore-Washington corridor. It directly competes with Hyatt on office, retail, and industrial leasing and sales mandates (e.g., Tom Fidler of Mackenzie co-represents landlords in transactions alongside Hyatt brokers).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hyattcommercial
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• Instagraminstagram.com/hyattcommercial

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hyatt Commercial