What Memex does

Memex Inc. is a Burlington, Ontario-based industrial software company, founded in 1992, that builds the MERLIN platform — an IIoT manufacturing operations management suite used to connect CNC machines and other shop-floor equipment to enterprise IT systems. The platform ingests data via MTConnect, Fanuc Focas, OPC, and proprietary hardware adapters (including the Ax760 MTConnect adapter, Siemens SINUMERIK 840D adapter, and Universal Machine Interface for legacy machines), and translates that data into OEE, downtime, quality and throughput analytics surfaced through configurable web dashboards and a Windows-based Operator Portal HMI. Modules extend the core Tempus platform into enterprise-wide MOMs (Tempus Enterprise Edition), financial OEE profit analysis (FOEE), continuous improvement methodology, ERP data collection, DNC program management, and memory/BTR upgrades for legacy controllers.

Memex sells primarily through enterprise field sales and a global dealer network spanning North America, Latin America, Europe, the Middle East and Australia, complemented by OEM partnerships (notably Mazak's VIP program) and ERP alliances with Microsoft Dynamics, Epicor, Syteline, and Visual Manufacturing. Revenue is generated through a mix of software licenses and subscriptions (quote-based, per machine monitored, with optional cloud SaaS deployment), hardware sales (adapters, scanners, memory upgrades), one-time DNC software licenses, and professional services tied to its Continuous Improvement Fast-Track implementation methodology. Customer base is concentrated in discrete manufacturing verticals — aerospace, automotive, precision tooling, and CNC job shops — with named enterprise references including Mazak, Ford Motor Company (Mexico), Magellan Aerospace, Messier-Dowty, Héroux-Devtek, Milwaukee Tool, and Vermeer.

Name

Memex

Legal name

Memex Inc.

Website

https://memexoee.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Memex Inc. is a Canadian IIoT software firm whose MERLIN platform connects CNC and legacy shop-floor machines to enterprise systems, delivering real-time OEE monitoring, downtime analytics, and ERP integration for discrete manufacturers in aerospace, automotive, and precision machining.

Ownership category

akta.pro rank

Product category

Manufacturing Operations Management Software (Industrial IoT)

NAICS

Computer and Peripheral Equipment Manufacturing (3341), Computer and Peripheral Equipment Manufacturing (33411)

SIC

Industrial Instruments For Measurement, Display, And Control (3823)

akta.pro primary industry

Discrete Manufacturing IIoT (Automotive/Electronics/Machinery) (IMAIAMAN)

Keywords

• IIoT manufacturing platform
• CNC machine monitoring
• Overall equipment effectiveness
• Smart manufacturing software
• MTConnect machine connectivity

Headquarters

HQ city

Burlington

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. MERLIN Software Licenses and Subscriptions: MERLIN Tempus and related software products sold as licenses, with ongoing support and maintenance. Cloud-based SaaS deployment option available. Pricing based on number of machines monitored.
2. IIoT Hardware Products: Ax760 MTConnect adapter, MERLIN Adapter for Siemens SINUMERIK 840D, Ax2245 ScanGun Bar Code Scanner, and other connectivity hardware sold as products.
3. DNC Software and Memory Upgrades: MERLIN DNC and MERLIN Dostek DNC software, plus CNC memory upgrades and Behind-the-Tape Reader (BTR) solutions for Fanuc and other controllers.
4. Continuous Improvement Services: MERLIN CI Fast-Track Services offering nine-step implementation methodology, training, templates, and ongoing support for data-driven manufacturing adoption.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Memex develops and sells the MERLIN IIoT smart manufacturing platform, an integrated software-plus-hardware system that connects CNC, legacy, and modern machines to corporate networks via MTConnect, Fanuc Focas, and OPC protocols for real-time Overall Equipment Effectiveness (OEE) monitoring, downtime analytics, and shop-floor-to-top-floor visibility. The offering includes the MERLIN Tempus core software platform, Enterprise Edition MOMs, Financial OEE module, Operator Portal HMI, DNC software, MTConnect hardware adapters, and continuous improvement implementation services targeted at job shops and multi-plant manufacturers.

Product overview

MEMEX is the developer of MERLIN, an award-winning IIoT technology platform for manufacturing. The offering is a platform-plus-modules architecture centered on MERLIN Tempus as the core machine monitoring and OEE software foundation. The platform delivers tangible increases in manufacturing productivity through real-time data collection, analytics, and continuous improvement tools. The product portfolio includes: MERLIN Tempus (core platform with real-time dashboards and analytics); MERLIN Tempus Enterprise Edition (full MOMS with ERP connectivity and job scheduling); MERLIN Financial OEE (financial profit analysis); MERLIN Continuous Improvement (nine-step CI methodology); MERLIN Operator Portal (shop floor HMI); MERLIN ERP Data Collection (integration layer); MERLIN DNC and MERLIN Dostek DNC (CNC program management); MERLIN 440A BTR and Memory Upgrades (legacy machine support); IIoT Hardware (Ax760 MTConnect adapter, Siemens SINUMERIK adapter); Ax2245 ScanGun (barcode scanning); and MERLIN Data Bridge (Visual Manufacturing integration). The platform supports protocols including MTConnect, Fanuc Focas, OPC, and MQTT, connecting any machine regardless of age to deliver 10-50% productivity increases with payback in under four months.

Differentiator

Problem solved

Functional benefit

Products and services

• MERLIN Tempus Core flagship IIoT software platform providing real-time machine monitoring, Overall Equipment Effectiveness (OEE) tracking, and manufacturing analytics. Connects machines via MTConnect, Fanuc Focas, and OPC protocols to deliver green-light metrics, configurable dashboards, and downtime analytics that reduce downtime while increasing throughput and profits. Sold to CNC machine shop operators and multi-plant manufacturers.
• MERLIN Tempus Enterprise Edition Full-featured locally hosted Manufacturing Operations Management System (MOMS) built on MERLIN Tempus with ERP connectivity, factory data collection, and job scheduling. Includes production metrics (WIP analysis, standard cost variance, backlog), quality control metrics (OEE, defects, compliance), and labor efficiency tracking for multi-plant enterprises.
• MERLIN Financial OEE (FOEE) Financial analytics module that quantifies the profit dollar value of manufacturing decisions by linking shop floor performance to actual profit dollars. Calculates Contribution of Constraint hour (CCh) by product and machine combination to determine hourly profit rate in real time. Sold to manufacturers seeking to connect OEE metrics to income statement outcomes.
• MERLIN Continuous Improvement (CI) Fast-Track Services Nine-step implementation methodology and services package for data-driven continuous improvement using the Recognition to Resolution process with integrated templates, reporting methodology, and problem-solving tools. Promises MERLIN implementations in 60 days or less. Sold as a packaged service engagement to manufacturers adopting MERLIN.
• MERLIN Operator Portal Windows-based Human Machine Interface (HMI) application providing operators with real-time machine operation display. Enables shop floor operators to classify downtime states, part rejects, and part counts. Touch-screen optimized and barcode ready with electronic traveler functionality for paperless shop floor operations.
• MERLIN DNC Web-accessible Distributed Numerical Control (DNC) software solution connecting CNC machine tools for efficient transfer of CNC programs and data. Supports up to 1,000 machines simultaneously with Ethernet, RS-232C, and tape reader interfaces. Includes Mazak EIA and Mazatrol program support for legacy and modern CNC controls.
• MERLIN Dostek DNC Windows-based CNC communication software for upload, download, drip-feed, editing and management of CNC program files. Available in three affordable editions covering the entire range of DNC applications with editor, file comparison, and barcode/touchscreen support.
• MERLIN 440A BTR (Behind-the-Tape Reader) RS-232C serial port retrofit that replaces tape readers on older NC/CNC machine tools. Includes 256Kb onboard memory with battery backup for program storage, supports drip-feeding for larger files with data echo verification, enabling modernization of legacy CNC machines without native networking.
• Memory Upgrades CNC memory upgrades for Fanuc (0, 10, 16/18, 6/9/11/12), Yasnac, and Fanuc SRAM PCMCIA controllers. Available at up to 75% off OEM prices with 3-year warranty. Faster than drip feeding, with proven cycle time reductions up to 47%.
• Ax2245 ScanGun Bar Code Scanner Hand-held laser scanner configured to operate with the Ax9150 UMI or Mx1053 UNI. Features longer working range and wider scan field than typical CCD with CodeGate technology for high-speed scanning and accuracy on the shop floor.
• Ax760 MTConnect Adapter Fully configurable MTConnect hardware adapter enabling machine tools to communicate operational information using the MTConnect standard protocol. Connects to Fanuc I/O Link equipped controllers with 16 digital inputs, surge protection, and magnetic mount. MTConnect compliant V1.2 and field upgradeable.
• MERLIN Adapter for Siemens SINUMERIK 840D Software adapter enabling MTConnect data transfer from SINUMERIK 840D CNCs (Powerline with HMI-Advanced, Solutionline with HMI-Advanced/SINUMERIK Operate on PCU, or embedded SINUMERIK Operate on NCU). Collects axes data, spindle speed, feed rate, controller status, and alarm messages.
• MERLIN Data Bridge Integration bridge connecting Visual Manufacturing ERP system with MERLIN Tempus. Handles part/operation classification, job execution, time/attendance tracking via Operator Portal, traveler scanning, labor ticket creation/transfer, and ERP update and reporting with real-time data synchronization.

Quantifiable outcome

• 10%-50% average productivity increase
• +6 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MazakcoreStrategic or Co-development PartnerMazak named Memex to its exclusive Value Inspired Partner (VIP) program due to MERLIN's ability to monitor productivity and OEE metrics from anywhere in real-time. MERLIN plays a critical role in Mazak's iSMART Factory concept by harvesting data from assembly stations, production floor machines, cells, and processes via MTConnect.
• MTConnect InstitutecoreTechnology or IntegrationMemex is a proud supporter of the MTConnect open, royalty-free standard for interoperability between controls, devices and software applications. The MTConnect standard enables plug-and-play connectivity using Internet Protocol.
• Microsoft DynamicscoreTechnology or IntegrationMemex partnered with Microsoft Dynamics to create the Dynamics AX Connector, an integrated module of MERLIN server supporting bi-synchronous import/export of work orders between Microsoft Dynamics AX 2012 and shop floor machines.
• Manufacturing Alliance Service Corp. (MASC)minorOthersMASC is an educational foundation dedicated to the perpetuation of metal working trades, with Board of Directors from Connecticut manufacturers, educators, and state agencies developing training and support programs.
• VantageOne SoftwareminorChannel Partner/ Reseller/ DistributorVantageOne provides software engineering and implementation services, partnering with Memex to bring MERLIN machine monitoring to customers.
• 5seamsminorStrategic or Co-development PartnerTechnology and engineering services provider for corporate and government markets with 20+ years experience in secure, distributed software solutions.
• TGT SolutionsminorImplementation/ SI/ Consulting PartnerProfessional services firm helping clients 'Profit Through Technology' through business vision, strategic planning, and technology execution.
• GescanminorChannel Partner/ Reseller/ DistributorPremier distributor of automation, process, and electrical products for industrial and process markets in British Columbia, Ontario, and the prairies. Part of Sonepar Canada Inc.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• MachineMetrics: Direct competitor offering cloud-based CNC machine monitoring, OEE analytics, and IIoT connectivity for discrete manufacturers. Highly comparable to Memex in target customer (CNC job shops and production plants) and core product functionality.
• Scytec Consulting: Direct competitor providing machine monitoring, OEE dashboards, and data collection hardware for CNC and discrete manufacturing shops. Overlaps with Memex on MTConnect-based machine connectivity and shop-floor analytics.
• Vorne Industries: Direct competitor specializing in OEE displays, Andon systems, and real-time production monitoring for discrete manufacturers, with deep overlap on the shop-floor OEE use case Memex addresses.

Broad incumbents

• Fiix (by Rockwell Automation): Rockwell-owned CMMS and asset maintenance platform expanding into OEE and machine monitoring. Comparable as a Rockwell-portfolio competitor to Memex, particularly relevant given Rockwell's reported acquisition of Memex.
• PTC (ThingWorx): Large incumbent industrial IoT and digital-twin platform competing with Memex at the enterprise level for shop-floor connectivity, OEE, and machine monitoring in discrete manufacturing.
• Siemens Digital Industries (MindSphere / Opcenter): Incumbent industrial software suite from Siemens covering machine connectivity (MindSphere), MOM/MES (Opcenter), and CNC software (SINUMERIK). Competes with Memex across both shop-floor monitoring and CNC-specific integrations.
• CogniPoint (by Critical Manufacturing): MES/MOM platform used by discrete manufacturers for production tracking and OEE. Competes with Memex's Tempus Enterprise Edition in the multi-plant MOMs layer.

Emerging players

• Tulip Interfaces: Frontline operations platform with growing machine-monitoring and analytics capabilities for regulated manufacturers. Comparable as a next-generation IIoT/operator-app stack rivaling MERLIN's Operator Portal and Tempus core.
• HighByte: Industrial DataOps and IIoT connectivity hub that pushes shop-floor data to cloud and enterprise systems. Comparable to Memex's ERP integration and data-bridge capabilities from a more cloud-native angle.
• Litmus Automation: Edge-to-cloud industrial data platform for machine connectivity, OEE, and analytics. Comparable as an emerging IIoT alternative to Memex, particularly for plants prioritizing cloud-native deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/MemexInc
• YouTubeyoutube.com/user/MemexAutomation
• LinkedInlinkedin.com/company/memexinc
• Facebookfacebook.com/MEMEXInc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memex