Fiix Software
Fiix Software is a Toronto-based cloud CMMS provider serving 4,500+ maintenance teams across 100+ countries in manufacturing, oil and gas, heavy equipment, food and beverage, and facilities management, now operating as a wholly-owned subsidiary of Rockwell Automation.
- Company typePrivate
- Founded2008
- HeadquartersToronto, Canada
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Fiix Software does
Fiix Software is a Toronto-based provider of cloud-based Computerized Maintenance Management System (CMMS) software, founded in 2008 and now operating as a wholly-owned subsidiary of Rockwell Automation (NYSE: ROK). The platform enables maintenance teams to create and manage work orders, track assets and parts inventory, schedule preventive maintenance, and run compliance documentation across multi-site industrial operations. Core technology is a SaaS CMMS with native iOS and Android mobile applications (offline-capable), an open API and Integration Hub, the App Exchange marketplace of pre-built partner integrations, and the proprietary Fiix Foresight AI module for predictive work order insights, parts forecasting, and asset anomaly detection. Differentiators emphasized by the company include the "fully open" API architecture, sensor-free AI analytics, and a 2026-launched FactoryTalk Optix IIoT integration that connects the CMMS to PLCs, SCADA, MES, and DCS systems via EtherNet/IP, OPC UA, Modbus TCP, and MQTT for condition-based maintenance.
The business operates on a per-user subscription SaaS model with four tiers: a free Lite tier (25 active PMs, no credit card), Basic at $45/user/month, Professional at $75/user/month (which includes Fiix Foresight), and a custom-priced Enterprise tier with SSO, e-signatures, audit trails, and Integration Hub access. Revenue is supplemented by professional services (implementation packages and training) and Premium Support, an annual subscription service providing extended-hours support and a dedicated customer success manager. Distribution is multi-motion: a permanent free tier drives product-led top-of-funnel acquisition, direct enterprise field sales handles multi-site deployments, and the App Exchange provides ecosystem-led expansion. The customer base of 4,500+ maintenance teams spans 100+ countries and concentrates in manufacturing, oil and gas, heavy equipment, food and beverage, mining, energy/utilities, transportation, and facilities management, with named enterprise customers including Magna, Siemens, Ocado, Daikin, Oldcastle, Liberty Oilfield Services, Perth County Ingredients, and TI Automotive.
Fiix Software firmographics
Firmographics- Name
- Fiix Software
- Legal name
- Fiix Software (A Rockwell Automation Company)
- Website
- https://fiixsoftware.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Fiix Software is a Toronto-based cloud CMMS provider serving 4,500+ maintenance teams across 100+ countries in manufacturing, oil and gas, heavy equipment, food and beverage, and facilities management, now operating as a wholly-owned subsidiary of Rockwell Automation.
- Ownership category
- akta.pro rank
Fiix Software industry classification
Industry- Product category
- Computerized Maintenance Management System (CMMS)
- NAICS
- Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)
- akta.pro secondary industry
- Instrumentation, Controls & Automation (DCS/PLC/SCADA, SIS, Metering) (EUAEAFAC)
Keywords
Where Fiix Software is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Fiix Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS (Per User): Monthly or annual subscription pricing based on per-user model. Four tiers available: Free (limited features), Basic ($45/user/month), Professional ($75/user/month), and Enterprise (custom pricing). Annual subscription options available at discounted rates.
- Professional Services: Additional revenue from training, implementation, integration, and premium support services beyond standard subscription. Implementation packages range from self-service to custom enterprise deployments.
- Enterprise Integrations: Additional fees for out-of-the-box ERP integrations, custom API integrations, App Exchange access, single sign-on, and custom workflows on Enterprise tier.
- FactoryTalk Optix Annual Licensing: Annual fee of $3,000 per network for ongoing software licensing, auto-renewal, and 10 Professional Services hours for integration support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier with basic CMMS functionality for small teams |
| Subscription | Monthly | Entry-level paid tier for smaller teams |
| Subscription | Monthly | Mid-tier for larger teams with AI and multi-site capabilities |
| Subscription | Annual | Full-featured enterprise tier with maximum customization |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
Fiix Software product offering
Product offeringCore offering
Fiix Software provides a cloud-based Computerized Maintenance Management System (CMMS) that enables maintenance teams to create and manage work orders, track assets and parts inventory, schedule preventive maintenance, and access data via mobile applications. The platform is augmented by Fiix Foresight, an AI-powered analytics engine that delivers predictive insights on work orders, parts forecasting, and asset anomalies, and integrates with industrial systems (PLCs, SCADA, ERP) through an open API and App Exchange marketplace of pre-built connectors.
Product overview
Fiix Software offers a cloud-based CMMS (Computerized Maintenance Management System) platform with a modular architecture centered on Fiix CMMS as the core product, supplemented by AI-powered analytics (Fiix Foresight), mobile access (Fiix Mobile CMMS App), IIoT integration capabilities (FactoryTalk Optix), and an integration marketplace (App Exchange/Integration Hub). The platform is available in four pricing tiers (Free/Lite, Basic at $45/user/month, Professional at $75/user/month, and custom Enterprise), with optional premium support and training/implementation services. Fiix serves over 4,100 teams across 100+ countries in industries including manufacturing, oil and gas, heavy equipment, food and beverage, and facilities management.
Differentiator
Problem solved
Functional benefit
Brands
- FactoryTalk Optix: A comprehensive platform for Industrial Internet of Things (IIoT) networking, edge computing, and data management that connects assets and systems to Fiix CMMS for condition-based maintenance.
- Fiix Foresight
- Fiix Mobile
Products and services
- Fiix CMMS Cloud-based computerized maintenance management system used by 4,100+ teams across 100+ countries for work order management, asset tracking, preventive maintenance scheduling, parts/inventory management, and maintenance analytics.
- Fiix Mobile CMMS App Native iOS and Android mobile application allowing technicians to create, access, and complete work orders from anywhere, including offline with automatic sync when connectivity is restored; handles over 7 million work orders annually.
- FactoryTalk Optix Integration Industrial IoT integration product connecting Fiix CMMS to PLCs, sensors, SCADA, MES, and DCS systems via protocols including EtherNet/IP, OPC UA, Modbus TCP, and MQTT for condition-based maintenance. Requires Fiix CMMS Enterprise.
- Training and Implementation Services Paid professional services including implementation packages (Essentials, Fundamentals, Kickstarter, Kickstarter Plus, Custom), remote 1-on-1 training, project management, and data migration support to help customers deploy Fiix CMMS.
- Premium Support Annual subscription support service providing extended coverage (6 AM - 6 PM EST), priority response, dedicated customer success manager, quarterly business reviews, and access to sandbox testing environments.
Quantifiable outcome
- 27% reduction in downtime
- +9 more outcomes
Companies that use Fiix Software
Customer profileNamed customers17 records
Segments8 records
Ideal customer profiles3 records
Fiix Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration27 records
AI capability4 records
Feature8 records
Fiix Software partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Rockwell Automation (FactoryTalk Optix)coreFactoryTalk Optix integration connects Fiix CMMS to PLCs, sensors, SCADA systems, and other industrial devices for condition-based maintenance. Annual fee of $3,000 per network. Fiix CMMS and FactoryTalk Optix are both Rockwell Automation products designed to work together seamlessly.
Scale indicators19 records
Recent moves6 records
Expansion highlights6 records
Fiix Software competitors and assessment
Company assessmentDirect peers
- UpKeep: Cloud and mobile CMMS platform targeting manufacturing, facilities, and fleet maintenance. Directly competes with Fiix on mobile-first work order management, asset tracking, and predictive maintenance.
- Asset Panda: Cloud-based asset tracking and management platform with CMMS functionality. Competes with Fiix in asset-centric maintenance use cases across healthcare, education, and facilities management.
- eMaint (Fluke): Established cloud CMMS platform owned by Fluke Corporation, serving manufacturing and facilities maintenance teams. Long-standing direct competitor to Fiix in the SMB and mid-market CMMS segment.
- MaintainX: Mobile-first CMMS/work order management platform competing directly with Fiix in mid-market and enterprise maintenance teams, with similar freemium-to-enterprise GTM and mobile-first architecture.
- Limble: Modern cloud-based CMMS platform focused on ease of use and work order management for mid-market maintenance teams. Direct competitor to Fiix in SMB and mid-market maintenance software.
Broad incumbents
- ServiceNow Field Service Management: ServiceNow's enterprise FSM and asset management capabilities, increasingly overlapping with CMMS use cases for large organizations standardizing on the ServiceNow platform.
- SAP PM/EAM: SAP's enterprise asset management and plant maintenance modules bundled with the broader ERP suite. A dominant enterprise incumbent competing with Fiix for global manufacturing and asset-heavy customers.
- Infor EAM: Enterprise asset management suite targeting asset-intensive industries including manufacturing, facilities, and public sector. Competes with Fiix in mid-to-upper enterprise segments with industry-specific editions.
- IBM Maximo: Industry-leading enterprise asset management (EAM) platform serving large industrial and utility customers. Competes with Fiix in upper-enterprise segment with deeper ERP and OT integration but higher complexity and cost.
- Hexagon EAM: Enterprise asset management and asset performance management suite serving infrastructure, utilities, and industrial customers. Competes with Fiix in enterprise EAM deals with deeper industry-specific functionality.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Fiix Software social profiles
Digital presenceFiix Software compliance and trust
Trust signalCompliance2 records
Fiix Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fiix Software leadership team
Management profileNumber of profiles
Profiles11 records
Fiix Software funding detail
Funding detailFunding overview
Funding rounds6 records
Investors13 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fiix Software M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fiix Software
What does Fiix Software do?
Fiix Software provides a cloud-based Computerized Maintenance Management System (CMMS) that enables maintenance teams to create and manage work orders, track assets and parts inventory, schedule preventive maintenance, and access data via mobile applications. The platform is augmented by Fiix Foresight, an AI-powered analytics engine that delivers predictive insights on work orders, parts forecasting, and asset anomalies, and integrates with industrial systems (PLCs, SCADA, ERP) through an open API and App Exchange marketplace of pre-built connectors.
Is Fiix Software a public or private company?
Fiix Software is a private company. It is classified as corporate owned and is currently operating.
When was Fiix Software founded?
Fiix Software was founded in 2008. It employs 101 to 250 people.
Where is Fiix Software based?
Fiix Software is headquartered in Toronto, Canada, in the North America region.
How does Fiix Software make money?
Four revenue lines are on record. Subscription SaaS (Per User) is the primary driver. The others are professional Services, enterprise Integrations and factoryTalk Optix Annual Licensing.
Who are Fiix Software's main competitors?
Direct peers on record are UpKeep, Asset Panda, eMaint (Fluke), MaintainX and Limble. Broad incumbents are ServiceNow Field Service Management, SAP PM/EAM, Infor EAM, IBM Maximo and Hexagon EAM.
Does Fiix Software have an API?
Yes. Fiix offers a public API through its open Integration Hub. Developers can build custom integrations using the Fiix API with step-by-step instructions (developer guide), complete API documentation (client API reference), and downloadable API libraries/SDK. The API supports two-way sync with enterprise applications including ERP systems, and data is sent to Fiix CMMS via secure TLS 1.2 connections. Developer documentation is at fiixlabs.github.io/api-documentation.
What industry is Fiix Software in?
Fiix Software's product category is Computerized Maintenance Management System (CMMS). Its primary akta.pro industry code is HDAEAEAM, Asset & Maintenance Management (EAM/CMMS) Platforms, with a secondary code of EUAEAFAC, Instrumentation, Controls & Automation (DCS/PLC/SCADA, SIS, Metering). Its NAICS code is 541512 and its SIC code is 7372.