What Socrata does

Socrata is an open data and cloud software platform for government agencies, founded in 2007 and headquartered in Seattle, Washington. The company was acquired by Tyler Technologies in 2018 and now operates as the Data & Insights product line within Tyler's broader public-sector software portfolio. Socrata's core offerings include an Enterprise Data Platform providing a unified source of trusted government data, an Open Data Platform for transparency and public access, Finance Insights for financial analytics, and Performance Insights for operational and strategic measurement. The platform is cloud-hosted on AWS infrastructure and serves federal, state, county, municipal, K-12 education, and special district clients as part of Tyler's 18,000+ public sector organization customer base.

The underlying technology stack integrates with Tyler's broader portfolio spanning ERP, courts and justice, public safety, corrections, appraisal and tax, civic services, regulatory, and health and human services solutions. AI capabilities are delivered through the Tyler AI layer, embedded across solutions for process automation and generative AI use cases, grounded in security, privacy, and transparency principles. The platform maintains extensive government-specific compliance certifications including SOC 1, SOC 2 Type 2, PCI DSS, CJIS, and GDPR, with ISO 27001 certification in progress. APIs and developer-facing interfaces exist, including a bug bounty program on the Data & Insights product.

Socrata's business model operates through enterprise SaaS subscriptions, quote-based annual contracts procured via government contract vehicles and cooperative purchasing agreements, complemented by professional services for implementation. Revenue mechanics within the broader Tyler portfolio also include transaction-based disbursement fees through the Tyler Payments Services subsidiary. The go-to-market is sales-led with direct enterprise field sales targeting government decision-makers across federal, state, and local levels.

Name

Socrata

Legal name

Tyler Technologies, Inc.

Website

https://tylertech.com

Company type

Public

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Socrata provides cloud-based open data and analytics software for government agencies, operating as the Data & Insights product line within Tyler Technologies following its 2018 acquisition. Its platform serves federal, state, county, municipal, K-12, and special district clients with enterprise data, open data, and performance measurement capabilities.

Ownership category

akta.pro rank

Product category

Government Data & Analytics Software

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Educational Support Services (611710)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Open data platform
• Government data analytics
• Enterprise data platform
• Performance insights
• Data transparency

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Subscriptions and Licenses: SaaS-based software solutions provided to government agencies with subscription pricing models. Tyler products renamed in February 2022 as part of platform consolidation (e.g., Incode is now ERP Pro, Infinite Visions is now School ERP Pro).
2. Disbursements and Payment Processing: Government payment disbursement services through Rapid Financial Solutions, LLC subsidiary providing prepaid debit card issuance, check issuance, and digital disbursements. Revenue from SaaS fees, load fees, and implementation fees per Order Form.
3. Professional Services: Implementation and consulting services for deployment and integration of Tyler software solutions

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Socrata is a cloud-based open data and enterprise data platform that enables government agencies to publish, share, and analyze data across departments and with the public. The platform supports enterprise data management, open data transparency, performance measurement, and financial analytics through subscription-based SaaS deployments hosted on AWS. As a product line within Tyler Technologies (acquired 2018), Socrata serves federal, state, county, municipal, and K-12 education organizations.

Product overview

Tyler Technologies provides a comprehensive platform-plus-modules architecture of integrated software solutions purpose-built for the public sector. The core offerings span Public Administration (ERP, Appraisal & Tax, Civic Services, Land & Official Records, Outdoor Recreation, Regulatory), Courts & Public Safety (Courts & Justice, Corrections, Public Safety), Health & Human Services (Disability & Benefits), and K-12 Education (School ERP, Student Transportation). Supporting these are Transformative Technology solutions including Tyler AI (AI capabilities embedded across the platform), Data & Insights (Enterprise Data Platform, Open Data Platform, Finance Insights, Performance Insights), Cybersecurity, Payments, Productivity Tools, and Platform Technologies. The portfolio is delivered primarily as cloud-hosted integrated solutions serving federal agencies, states, counties, municipalities, K-12 education, and special districts.

Differentiator

Problem solved

Functional benefit

Brands

• Tyler AI: Purpose-built AI capabilities embedded across Tyler solutions for the public sector, focused on security, privacy, transparency, and trustworthy innovation.
• Socrata

Products and services

• Enterprise Data Platform

Named customers6 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability3 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Amazon Web Services (AWS)coreTechnology or IntegrationAWS serves as the cloud infrastructure provider hosting Tyler Technologies' software solutions on AWS servers, including data centers in Ireland for GDPR compliance.
• PCI Security Standards CouncilcoreTechnology or IntegrationPCI SSC manages the Payment Card Industry Data Security Standards that Tyler Technologies maintains compliance with through annual PCI DSS assessments using a Qualified Security Assessor (QSA).
• NACHA (The Electronic Payments Association)coreTechnology or IntegrationNACHA governs the ACH Network operating rules and guidelines that Tyler's disbursement services comply with for payment processing.
• Association PartnersminorStrategic or Co-development PartnerTyler collaborates with public sector associations to improve communities and stay current on government technology needs.
• Tyler Platform AllianceminorStrategic or Co-development PartnerPartner program for third-party developers and integrators building on or extending the Tyler platform capabilities.
• NIC Services, LLC (Subsidiary)coreTechnology or IntegrationNIC Services, LLC (dba Tyler Payments Services), an indirect wholly owned subsidiary of Tyler Technologies, provides payment facilitation and disbursement services including prepaid debit cards, check issuance, and digital disbursements through sponsor banks.

Scale indicators2 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• OpenGov: OpenGov provides cloud software for state and local government budgeting, financial planning, procurement, and performance management. It is directly comparable to Socrata/Tyler's public-administration ERP and Performance Insights modules, serving overlapping government CFO and CIO buyers with a SaaS delivery model.
• Granicus: Granicus offers a government experience platform spanning digital communications, legislative management, records management, and workflow automation for public agencies. It overlaps with Socrata/Tyler's civic engagement, records, and data-and-insights capabilities for state and local government customers.
• Accela: Accela provides a civic engagement and government operations SaaS platform for permitting, licensing, code enforcement, and asset management. It competes directly with Tyler's Civic Services suite and overlaps with Socrata on the data-and-insights layer attached to permitting workflows.
• CivicPlus: CivicPlus delivers content management, civic engagement, and service-request software to local government. It is comparable to Socrata/Tyler's Civic Services and Open Data Platform for municipal customers seeking digital-resident-facing tools.
• CentralSquare Technologies: CentralSquare provides public sector ERP, public safety (CAD/records), courts, and utilities software to cities, counties, and public safety agencies. It is a direct competitor across multiple Tyler product lines that intersect with Socrata's data layer (public safety analytics, finance insights).
• OpenDataSoft: OpenDataSoft is an open data and data-sharing platform used by cities, states, and enterprises. It is the most direct head-to-head competitor to Socrata's Open Data Platform for government transparency and data publishing use cases.

Broad incumbents

• Palantir Technologies: Palantir sells data integration, analytics, and AI platforms (Foundry, Gotham) with substantial government and defense deployments. It overlaps with Socrata's Enterprise Data Platform and Tyler AI for sophisticated public-sector data-fusion and decision-support workloads.
• Salesforce (Public Sector / Government Cloud): Salesforce offers a Government Cloud built on its CRM and platform layers, including low-code data tools (Tableau CRM) relevant to public-sector analytics. It competes with Socrata for analytics-driven constituent services and citizen engagement workloads.
• Workday: Workday provides cloud ERP, HCM, and financial planning, with an expanding public-sector footprint. It is comparable to Tyler's ERP and School ERP modules and to the financial-management layer that Socrata/Tyler Performance and Finance Insights sit on top of.
• Motorola Solutions: Motorola Solutions provides public safety software (CommandCentral CAD, records, evidence) and command-center solutions. It is comparable to Tyler's Public Safety and Courts & Justice suites, which generate the operational data that feeds Socrata-style analytics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/socrata
• Facebookfacebook.com/socrata
• LinkedInlinkedin.com/company/socrata

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds4 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Socrata