Morgan & Morgan

What Morgan & Morgan does

Morgan & Morgan is a UK-based managed IT services provider founded in 1989 and headquartered in Cross Hands, Llanelli, Wales. The company delivers technology services to enterprise and mid-market UK businesses across five core practice areas: IT Support (Fully Managed and Co-Managed IT, Microsoft 365 support and migration, IT consultancy, backup and disaster recovery), Cyber Security (Cyber Essentials, penetration testing, managed firewall, EDR/XDR, Zero Trust, email security, SIEM, security awareness training), Modern Workplace & AI (Microsoft 365, Microsoft Copilot, Intune, SharePoint, Power Automate, AI and Automation), Infrastructure and Cloud (Microsoft Azure, Azure Virtual Desktop, Managed Print Services, structured cabling, CCTV and door access, Teams Meeting Rooms, digital signage), and Unified Communications (Hosted VoIP, business broadband, leased lines, Starlink, business Wi-Fi, business mobile).

The company's technology stack is anchored to the Microsoft ecosystem, and proprietary service capabilities center on a Zero Trust service desk architecture, 24/7 monitoring with a 20-minute average response and 2-hour average resolution, and AI-driven process automation delivered through Microsoft Copilot and Power Platform. Its revenue model combines subscription recurring managed services, project-based professional services, and managed print service contracts, sold through a consultative sales-led go-to-market with custom quote-based pricing. Morgan & Morgan targets enterprise and mid-market clients across professional services, manufacturing and engineering, wholesale and distribution, and construction verticals, with documented enterprise customers including Walkers Shortbread, Ateb Group, and Davies Crane Hire. The company is privately held with no disclosed external investment and has been awarded MSP of the Year 2026 for the third consecutive year.

Name

Morgan & Morgan

Legal name

Morgan & Morgan

Website

https://morganoffice.co.uk

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Morgan & Morgan is a privately held UK managed IT services provider founded in 1989, delivering managed IT support, cybersecurity, cloud, Microsoft workplace, and unified communications services to enterprise and mid-market businesses across the UK.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

All Other Support Services (56199), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Management Services (8741)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industry

Identity & Access Management (IAM) Managed Services (BPAEADAE)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud infrastructure
• Unified communications
• Managed print services

Headquarters

HQ city

Cross Hands

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Managed IT Services: Recurring managed IT support services providing fully managed IT support, co-managed IT support, and ongoing maintenance. The subscription-based model delivers proactive, continuous service with 24/7 monitoring and support.
2. Professional Services: IT consultancy, IT projects, digital transformation, and implementation services billed as one-time or project-based engagements.
3. Managed Print Services: Managed print services (MPS) providing optimized printing solutions, fleet management, and supplies with ongoing service agreements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Morgan & Morgan is a UK-based managed services provider delivering IT support, cybersecurity, modern workplace/AI, cloud infrastructure, and unified communications services to UK businesses. The company offers fully managed and co-managed IT support, a suite of managed cybersecurity services, Microsoft cloud and Copilot implementations, managed print services, and hosted VoIP and connectivity solutions, operating primarily on a recurring managed-services model with project-based professional services engagements.

Product overview

Morgan & Morgan (mmbt.co.uk) is a UK-based managed services provider offering a comprehensive suite of technology services organized into five core areas: IT Support (including Fully Managed IT Support, Co-Managed IT Support, Microsoft 365 Support, IT Consultancy, and Backup & Disaster Recovery), Cyber Security (Cyber Essentials, Penetration Testing, Managed Firewall, Managed EDR/XDR, Managed Zero-Trust, Managed Email Security, Managed SIEM, Security Awareness Training), Modern Workplace & AI (Digital Transformation, Microsoft 365, Microsoft Copilot, Microsoft Intune, Microsoft SharePoint, AI and Automation, Power Automate), Infrastructure & Cloud (Microsoft Azure, Azure Virtual Desktop, Managed Print Services, Structured Cabling, CCTV & Door Access, Teams Meeting Room, Digital Signage Software), and Unified Communications (Hosted VoIP, Business Broadband, Business Leased Lines, Business Starlink, Business WIFI, Business Mobile). The company operates from Net Zero headquarters and has been awarded MSP of the Year 2026 for the third consecutive year.

Differentiator

Problem solved

Functional benefit

Products and services

• Fully Managed IT Support Complete outsourced IT support service handling day-to-day technology needs, system management, and user support for UK businesses.

Quantifiable outcome

• 99.7% customer satisfaction
• +3 more outcomes

Named customers3 records

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationPrimary technology partner providing Microsoft 365, Microsoft Azure, Microsoft Copilot, Microsoft Intune, Microsoft SharePoint, and related Microsoft technologies as the foundation of service delivery. Morgan & Morgan operates as a Microsoft-focused IT services provider offering migration, support, and implementation services for Microsoft products.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ANS Group: Manchester-based UK managed cloud, security, and digital transformation provider. Comparable on Microsoft Azure managed services and mid-market enterprise customer segment, with similar geographic footprint across northern England.
• Daisy Group: UK-based managed services, cloud, and unified communications provider serving SMEs and mid-market. Closely comparable to Morgan & Morgan on managed IT support, telephony, and recurring services revenue mix.
• Babble (formerly Phoneta): UK managed services provider covering cloud, communications, and IT support for SMEs and mid-market. Comparable recurring managed services and unified communications revenue streams.
• Trustmarque: UK IT solutions and managed services provider serving mid-market and public sector. Comparable on Microsoft licensing, managed support, and digital transformation services delivery.
• Phoenix Software: UK-based Microsoft-focused IT solutions and managed services provider. Highly comparable on Microsoft 365, Azure, and managed support offerings for mid-market customers.
• KCOM Group: UK managed services and connectivity provider focused on public sector and enterprise customers. Comparable on managed IT, unified communications, and cloud infrastructure offerings, though more regionally concentrated.
• SCC (Specialist Computer Centres): Large UK and European IT services provider delivering managed services, infrastructure, and workplace solutions to enterprise and public sector. Comparable portfolio breadth and Microsoft-centric delivery model.
• Littlefish: UK-based managed IT and cybersecurity services provider. Comparable focus on Microsoft-centric managed support, security operations, and mid-market enterprise customers.
• Bytes Technology Group: UK-listed IT services provider focused on software licensing, cloud, and managed services for mid-market and enterprise customers. Highly comparable to Morgan & Morgan in target customer profile and Microsoft-centric stack, though materially larger in scale.

Broad incumbents

• Softcat plc: FTSE-listed UK IT infrastructure and services provider serving mid-market and enterprise with Microsoft licensing, cloud, and managed services. Overlaps with Morgan & Morgan's Microsoft-centric mid-market focus but operates at much greater scale and breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MorganOffice
• LinkedInlinkedin.com/company/morgan-morgan-total-office-solutions
• Instagraminstagram.com/morganandmorgans
• Xx.com/MorganOffice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Morgan & Morgan