What Rattle Tech does

Rattle Tech LLC is a privately held, California-based software company operating since approximately 2016–2017, with a current headcount in the 11–50 employee range. It builds and distributes a multi-product portfolio spanning cloud ERP (Averiware), civic engagement (Civita App), law enforcement workflow software (NEXi, DIMS, Interview Room, iConnect), AI-powered chatbots (BetterServ AI, a ChatGPT-based conversational platform), and QR-code hospitality service technology (Table Signals Alerts). The company's technical architecture combines cloud-hosted SaaS, mobile and web applications, IoT-adjacent capabilities, and integrations with law enforcement systems of record (RMS, Case Management Systems), supported by an in-house engineering practice in .NET/Angular, Flutter mobile, and API integration.

The company's revenue model blends recurring SaaS subscriptions (ERP, citizen engagement, digital evidence management), usage/transaction-based fees (QR-code hospitality platform), and project-based professional services delivered through dedicated development teams on fixed-price, hourly, or monthly billing cadences. GTM is fragmented by vertical: enterprise field sales for ERP and law enforcement; a channel partnership with Linear Systems for public-sector distribution; and product-led growth for the hospitality QR platform. Customer segmentation spans federal/state/local government and law enforcement, SMBs in manufacturing/field services/retail/distribution, hospitality venues, smart-city/municipal initiatives, and enterprise IT/service desks. Marketing relies on content (blog, video, social), PR/earned media, event participation, and lead-magnet consultations via Calendly.

Operationally, Rattle Tech discloses no external venture or institutional funding, reports no revenue figures, has no listed leadership team, and has not filed any public-offering paperwork. The company has been actively launching products and signing channel partnerships through early-to-mid 2026, and it operates from a single California headquarters with no disclosed global footprint or geographic expansion.

Name

Rattle Tech

Legal name

Rattle Tech LLC

Website

https://rattletech.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Rattle Tech is a California-based software company that builds cloud, mobile, and IoT products including Averiware Cloud ERP, Civita civic engagement app, law enforcement digital evidence systems (DIMS, NEXi), BetterServ AI chatbots, and Table Signals QR hospitality platform, serving government, SMB, and hospitality customers.

Ownership category

akta.pro rank

Product category

Enterprise Software & Custom Development Services

NAICS

Computer Systems Design Services (541512), Software Publishers (5132), Other Computer Related Services (541519)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industry

Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

Keywords

• Cloud software development
• Enterprise application development
• Law enforcement technology
• Cloud ERP systems
• Citizen engagement platforms

Headquarters

HQ city

Altadena

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing and Subscriptions: SaaS-based revenue from cloud ERP (Averiware), citizen engagement platforms (Civita App), and law enforcement solutions (DIMS, NEXi). Products are offered as cloud-hosted subscriptions with recurring revenue.
2. Professional Services and Consulting: Revenue from dedicated development teams, mobile app development services, .NET and Angular development, API integration services, and chatbot development solutions. Multiple engagement models: fixed price, hourly, and dedicated team arrangements.
3. Platform Transaction Revenue: QR code-based service platforms (Table Signals Alerts) generate usage-based or transaction fees from hospitality venues for guest service management.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Rattle Tech develops and sells cloud-based software products and provides custom software development services. Its product portfolio includes Averiware Cloud ERP for SMBs, Civita App for citizen engagement, Nexi Software and DIMS for law enforcement digital evidence management, Interview Room for HD interview recording, and BetterServ AI for AI-powered chatbots. The company also delivers professional services including mobile app development (Flutter), .NET/Angular development, API integration, and dedicated development team engagements across government, law enforcement, hospitality, and SMB verticals.

Product overview

Rattle Tech offers a multi-product portfolio serving government, law enforcement, and enterprise sectors. The core offerings include Averiware Cloud ERP (cloud business management with accounting, inventory, and field service), Civita App (citizen engagement for local governments), Nexi Software (law enforcement grievance management), and DIMS/Interview Room (digital evidence and interview management for law enforcement). The company also provides BetterServ AI for AI-powered chatbots and Table Signals Alerts for hospitality QR services. These products are complemented by service offerings including mobile app development (Flutter), .NET/Angular development, API integration, computer vision services, and dedicated development team models.

Differentiator

Problem solved

Functional benefit

Brands

• Averiware: Cloud ERP application for businesses integrating accounting, inventory, customer management, and field service operations
• BetterServ AI
• Civita App
• Nexi
• DIMS
• Interview Room
• Table Signals Alerts
• iConnect

Products and services

• Averiware Cloud ERP Cloud-based ERP application integrating accounting, inventory, customer management, and field service operations with automated workflows, real-time data synchronization, and mobile work order management for small and mid-sized businesses across manufacturing, field services, retail, and distribution sectors.
• Civita App Community engagement application minimizing friction between community members and local governments, utility districts, and organizations for citizen engagement and civic participation.
• Nexi Software Grievance application for law enforcement that integrates with Case Management Systems, enabling departments to send filing worksheets electronically and eliminating manual processing.
• DIMS (Digital Information Management System) Secure, scalable cloud-based system for managing digital evidence with complete chain-of-custody tracking for law enforcement agencies.
• Interview Room HD interview recording capture and management system with full DIMS integration for preserving evidence integrity and simplifying investigations.
• iConnect Tool that furnishes a law enforcement agency's RMS with automatic data upload capability, reducing time, costs, and potential errors when processing complaints.
• BetterServ AI AI-powered ChatGPT-backed chatbot platform providing 24/7 automated citizen engagement and customer service support for government agencies, enterprises, and customer service operations.
• Table Signals Alerts QR code-based guest service platform for restaurants allowing diners to send instant service requests without downloading an app.
• Dedicated Development Teams Staff augmentation service providing dedicated technology teams under Fixed Price, Hourly, and Dedicated Team engagement models for project development.
• Mobile App Development Custom mobile app development services for Android and iOS using Flutter, providing enterprise apps that enable staff to use company-level software on mobile devices.
• .NET and Angular Development Robust and scalable web application development services using .NET and Angular technologies for enterprise clients.
• API Integration Solutions API development and integration services enabling seamless data exchange and application integration for enterprise clients.
• Chatbot Development Solutions Chatbot development services using ChatGPT-powered BetterServ.ai for ITSM, educational institutions, smart cities, and customer support automation.
• Computer Vision Services

Quantifiable outcome

• Reduces manual processes and enables businesses to operate more efficiently across manufacturing, field services, retail, and distribution sectors
• +2 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature8 records

Partnerships

One partnership is on record.

• Linear SystemscoreStrategic or Co-development Partner · 2 April 2026Strategic partnership announced in April 2026 to expand Rattle Tech's public sector technology portfolio. The collaboration delivers cloud-based solutions including digital evidence management, citizen engagement tools, and AI-powered chatbot automation (BetterServ AI) for 24/7 government support. The partnership enables Rattle Tech to leverage Linear Systems' government agency relationships for market access in the public sector vertical.

Scale indicators1 record

Recent moves4 records

Expansion highlights5 records

Direct peers

• Acumatica: Cloud ERP provider targeting SMB and mid-market with accounting, inventory, CRM, and field-service modules — directly comparable to Averiware Cloud ERP in product scope and target customer.
• Odoo: Open-source modular ERP/CRM suite covering accounting, inventory, field service, and customer management for SMBs — competes head-on with Averiware on integrated cloud business management functionality.
• Bbot: QR-code and contactless ordering platform for restaurants and hospitality venues enabling guest service requests without app download — directly comparable to Table Signals Alerts.
• Granicus: Government technology platform for citizen engagement, communications, and digital service delivery to local and state agencies — directly comparable to Civita App's citizen engagement use cases.
• Axon (Evidence.com): Market-leading digital evidence management platform for law enforcement with chain-of-custody and case-management integrations — directly comparable to DIMS and Interview Room.
• CivicPlus: Provider of civic engagement, community development, and municipal software platforms to local governments — closely comparable to Civita's local-government citizen engagement positioning.

Broad incumbents

• Toast: Full-stack restaurant management platform (POS, online ordering, contactless service) — a broad incumbent competing with Table Signals Alerts in hospitality guest-service technology.
• NetSuite (Oracle): Incumbent cloud ERP platform owned by Oracle serving SMB to enterprise with broad accounting, inventory, and CRM functionality — a larger, well-funded competitor to Averiware's target market.
• Motorola Solutions (CommandCentral): Large public-safety technology vendor offering records management, evidence, and field-ops solutions to law enforcement — competes with DIMS/Nexi/iConnect as a deep-pocketed incumbent.

Emerging players

• Tidio: AI-powered chatbot and live-chat platform for SMB customer service automation — comparable to BetterServ AI's chatbot automation across SMB and hospitality use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/llcrattle

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rattle Tech