What Pro Star Aviation does

Pro Star Aviation (Pro Star Aviation LLC) is an FAA Part 145-certified business aviation MRO founded in 1998 and headquartered at Manchester-Boston Regional Airport (KMHT) in Londonderry, NH. The company is a factory-authorized service center for three major business aviation OEMs — Dassault Falcon Jet, Embraer, and Pilatus — and operates three physical sites (Manchester NH, Grand Rapids MI, Portland ME via affiliated Northeast Air) covering the Northeast US and Midwest Pilatus territory. Pro Star is privately held within the Laughlin Family Aviation Group (founded 1948) led by CEO Henry Laughlin and Vice President Jesse Laughlin.

The company operates an integrated service portfolio spanning scheduled and unscheduled aircraft maintenance, avionics installation and modification, in-house STC (Supplemental Type Certificate) development via an FAA ODA, PMA-certified parts manufacturing through its Pro Star Precision Machine subsidiary, and Special Missions modifications for ISR, Air Medical, Defense, Law Enforcement, Search & Rescue, and VIP aircraft. Technical differentiators include a unique ON-THE-FLY mobile avionics installation service, lifetime warranties on installations, 24/7 AOG support, and multi-vendor connectivity expertise (Starlink, Gogo, Satcom Direct, Viasat). The team holds NCATT certification and OEM factory training, and both Manchester and Grand Rapids facilities earned the FAA Diamond Award of Excellence in 2025.

Pro Star generates revenue through professional services (maintenance, STC development, installation/modification projects), hardware sales (PMA parts and kits), and a transaction-fee component from Authorized Pilatus aircraft sales. Services are priced on a per-project basis without public disclosure, sold through a direct enterprise sales team (Director of Sales & Marketing, Senior Sales Manager, Regional Sales Manager) and OEM authorized service center channels, targeting business aviation operators, special missions/government clients, and avionics/connectivity upgrade buyers. The company is in active scale-up mode, with the Grand Rapids facility opened in 2025, EASA Part-145 certification secured in 2025, and a Quantum ERP/CRM platform rollout completed across affiliated entities.

Name

Pro Star Aviation

Legal name

Pro Star Aviation LLC

Website

https://prostaraviation.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Pro Star Aviation is an FAA Part 145-certified business aviation MRO serving Dassault Falcon, Embraer, and Pilatus operators with maintenance, avionics installation, STC development, PMA parts manufacturing, and special missions modifications across three US facilities.

Ownership category

akta.pro rank

Product category

Aviation MRO Services

NAICS

Other Aircraft Parts and Auxiliary Equipment Manufacturing (336413), Aerospace Product and Parts Manufacturing (33641), Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing (334511), Aerospace Product and Parts Manufacturing (3364)

SIC

Aircraft & Parts (3720), Aircraft Parts & Auxiliary Equipment, Nec (3728), Search, Detection, Navagation, Guidance, Aeronautical Sys (3812), Aircraft (3721)

akta.pro primary industry

Private Aviation Maintenance, Repair & Overhaul (MRO) (THABAFAI)

akta.pro secondary industries

Modifications, STC & Retrofit Integration (IMABALAM), Avionics & Electronics Repair (Bench Repair) (IMABALAE), MRO Engineering, Technical Publications & CAMO Support (IMABALAO), Component MRO (Avionics, Hydraulics, Pneumatics, Electrical) (TLAKAJAC), Commercial Airframe MRO (Heavy Checks & Structural) (IMABALAA)

Keywords

• Business aviation MRO
• Avionics installation
• Aircraft maintenance services
• STC certification engineering
• Special mission modifications

Headquarters

HQ city

Londonderry

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Aircraft Maintenance Services: Scheduled and unscheduled maintenance services including annual/hourly inspections, structural repairs, engine inspections, and calendar inspections for business aircraft. Operates as an FAA 145 Repair Station with Class 3 and Class 4 Airframe certifications.
2. Avionics Installation & Modification: Installation of avionics, connectivity systems (Starlink, Gogo, Satcom Direct, Viasat), cabin management systems, NextGen upgrades (ADS-B, CPDLC, FANS), and flight deck upgrades. All work backed by a lifetime warranty.
3. Certification & Engineering (STC Development): Full-service STC development including design, engineering, documentation, and FAA approval. Collaborates with avionics manufacturers and operators to develop and certify modification solutions.
4. PMA Parts Manufacturing & Sales: FAA-certified design, production, and sale of certified modification and replacement parts and kits for OEM, special missions, commercial, and government aircraft platforms.
5. Aircraft Sales: Pro Star Aviation operates as an Authorized Pilatus Sales Center, supporting aircraft sales alongside maintenance and service.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Pro Star Aviation is a business aviation Maintenance, Repair, and Overhaul (MRO) company providing scheduled and unscheduled maintenance, avionics installation and modification, in-flight connectivity (Starlink, Gogo, Satcom Direct, Viasat), Supplemental Type Certificate (STC) development, Parts Manufacturer Approval (PMA) parts manufacturing, and special mission aircraft modifications. The company operates as an FAA Part 145 Repair Station and factory-authorized service center for Dassault Falcon Jet, Embraer, and Pilatus across facilities in New Hampshire, Michigan, and Maine.

Product overview

Pro Star Aviation operates as a multi-location business aviation MRO (Maintenance, Repair, Overhaul) company offering an integrated portfolio of services for Dassault Falcon, Embraer, and Pilatus aircraft. The core offering combines aircraft maintenance services with specialized avionics installation, STC development, PMA parts manufacturing, and special missions modifications. Key service lines include In-Flight Connectivity Solutions (Starlink, Gogo, Satcom Direct, Viasat), Avionics Services (Collins, Honeywell, Garmin), and the ON-THE-FLY mobile service for on-site installations. The company holds authorized service center status for Dassault Falcon Jet, Embraer, and Pilatus, with facilities in Manchester NH (headquarters), Grand Rapids MI, and Portland ME. Additional offerings include extended warranty management, AOG support, and aircraft sales support through affiliated companies.

Differentiator

Problem solved

Functional benefit

Brands

• ON-THE-FLY: Mobile aircraft repair service that provides high-quality turn-key avionics installations at customer facilities.

Products and services

• Aircraft Maintenance Services Comprehensive scheduled and unscheduled maintenance services for business aviation aircraft, including annual/hourly inspections, structural repairs, engine inspections, calendar inspections, pre-purchase inspections, and dedicated technician assignments for Dassault Falcon, Embraer, and Pilatus aircraft. Operates as an FAA 145 Repair Station with Class 3 and Class 4 Airframe certifications.
• Avionics Installation & Modification Services Avionics installations, cabin entertainment upgrades, NextGen compliance upgrades (ADS-B, CPDLC, FANS), flight deck modernizations, and in-flight connectivity installations for business aircraft, backed by a lifetime installation warranty.
• STC (Supplemental Type Certificate) Development Full-service Supplemental Type Certificate development covering design, engineering, documentation, and FAA approval for aircraft modifications, with capability for single serial number approvals through complex Aircraft Make and Model Lists (AML) for dozens of aircraft types.
• PMA (Parts Manufacturer Approval) Parts Manufacturing FAA-certified design, production, and sale of certified modification and replacement parts and kits for OEM, Special Missions, Commercial, and Government aircraft platforms, including A-Kit designs for fixed-wing and rotary-wing aircraft.
• Special Missions Aircraft Modifications Specialized aircraft modifications for Air Medical, Defense, Law Enforcement, Search & Rescue, ISR (Intelligence, Surveillance, Reconnaissance), and VIP aircraft including cabin reconfigurations, structural alterations, and mission equipment integration. Over 45 A-Kits designed and delivered.
• In-Flight Connectivity Solutions Installation and integration of satellite and air-to-ground connectivity systems including Starlink (LEO), Gogo Business Aviation, Satcom Direct, and Viasat for business aircraft.
• ON-THE-FLY Mobile Avionics Service Mobile aircraft repair and avionics installation service that delivers high-quality turn-key avionics installations at customer facilities, with technicians performing the same work on the road as in the hangar, backed by a lifetime installation warranty.
• AOG (Aircraft on Ground) Support 24/7 emergency aircraft support services with rapid response capability, available throughout New England region within 24 hours.
• Extended Warranty & Service Plans
• Aircraft Sales (Authorized Pilatus Sales Center) Authorized Pilatus Sales Center supporting aircraft sales for PC-12 turboprop and PC-24 Super Versatile Jet alongside maintenance and service operations.

Quantifiable outcome

• Completed first-ever installation of Send Solutions Oasis Moving Map on a Pilatus PC-24 aircraft
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core, major and strategic.

• SD Government / GogocoreStrategic or Co-development Partner · 15 June 2026SD Government, a Gogo company, partnered with Pilatus and Pro Star Aviation to develop and receive FAA STC approval for the installation of the Gogo Galileo HDX connectivity system on the Pilatus PC-12 aircraft. Pro Star Aviation performed the installation development and certification work as part of this partnership, which also includes a federal contract for multi-orbit, multi-band airborne satellite communications to a US government agency. EASA and Transport Canada Civil Aviation approvals are expected to follow.
• Send SolutionscoreTechnology or Integration · 14 April 2026Pro Star Aviation completed the first-ever installation of the Send Oasis Moving Map system in a Pilatus PC-24 aircraft, a first-mover achievement that positions Pro Star as an early adopter of advanced cabin technology for the PC-24 platform.
• Starlink (SpaceX)coreTechnology or Integration · 24 November 2025Pro Star Aviation is expanding in-flight connectivity services by installing Starlink systems on Challenger 300 Series and Falcon 2000 Series aircraft. The Falcon installation began in December 2025 with delivery expected by early 2026. Solutions are OEM-supported and utilize Starlink's Low Earth Orbit satellite network. Pro Star has completed over 10 Starlink installations across multiple aircraft types.
• Dassault Falcon JetcoreOEM/ Whitelabel/ Licensing PartnerPro Star Aviation is an Authorized Dassault Falcon Jet Service Center (ASC) for the Northeast US, providing full-service maintenance, avionics upgrades, and support for Falcon 2000, 7X, 8X aircraft. Currently completing requirements to expand ASC capabilities to include Falcon 900 and 6X.
• EmbraercoreOEM/ Whitelabel/ Licensing PartnerPro Star Aviation is an Authorized Embraer Service Center, renewed for another 3 years as of late 2024. Provides maintenance for Phenom 100/300, Legacy 450/500/600, and other Embraer executive jets. Also holds 10-year landing gear overhaul capability for Phenom platforms.
• Pilatus Aircraft Ltd.coreOEM/ Whitelabel/ Licensing PartnerPro Star Aviation is an Authorized Pilatus Sales & Service Center for the Northeast US territory for over 15 years, with the territory extending to Michigan. Provides aircraft sales, maintenance, and technical services for PC-12 and PC-24 aircraft. Grand Rapids facility opened as an Authorized Pilatus Center in May 2025.
• Northeast Air (NEA)majorChannel Partner/ Reseller/ DistributorNortheast Air is an affiliated company (majority owned by the same Laughlin family) operating an FBO and MRO at Portland, ME (KPWM). It serves as a satellite Pilatus Service Center offering full-service Pilatus support, and the two companies coordinate on sales and service operations across the Northeast region.
• Honeywell AerospacestrategicTechnology or IntegrationPro Star Aviation is a factory-authorized dealer for Honeywell Aerospace avionics products and services, including MSP Avionics and MSP Mechanical warranty programs, Collins Aerospace products, Garmin avionics, and other major avionics OEM brands.
• Dassault Aviation (OEM STC)coreTechnology or IntegrationDassault released the first OEM-designed Supplemental Type Certificate (STC) for Starlink installation on Falcon 2000 and 7X aircraft. Pro Star completed the first such installations following the OEM STC release, marking the first OEM-developed Starlink retrofit solution available to independent service centers supporting the Falcon fleet.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• StandardAero: Large aerospace MRO with business aviation, helicopter, and engine service capabilities including avionics and component MRO; competes with Pro Star in component repair and broader aviation MRO scope though at much larger scale.
• Dassault Falcon Jet Service Centers: OEM-operated and authorized Falcon service network; Pro Star is itself a Northeast ASC within this network, and competing ASCs plus OEM-owned centers are the most direct competitive overlap for Falcon maintenance and avionics work.
• Bombardier Service Centres: OEM-operated and authorized service network supporting Learjet, Challenger, and Global aircraft including avionics upgrades and connectivity installations; competes with Pro Star's Embraer and Pilatus-adjacent service work via OEM-direct channels.
• Jet Aviation: Global business aviation services company under General Dynamics offering maintenance, avionics, completions, and FBO services at scale; overlaps with Pro Star's authorized service center, STC, and connectivity installation capabilities across similar platforms.
• Pilatus Aircraft Authorized Service Centers: Pilatus's authorized sales and service network of which Pro Star is a member; other Pilatus-authorized centers in adjacent territories compete directly with Pro Star's PC-12 and PC-24 maintenance, avionics, and connectivity services.

Others

• Garmin Aviation: Major avionics OEM whose products Pro Star installs and services; comparable as both a supplier partner and indirect competitor via factory-direct retrofit programs that compete with independent STC/install paths.
• Gogo Business Aviation: Provider of business aviation connectivity systems (including the Galileo HDX LEO solution Pro Star installs on PC-12); comparable as the technology partner/customer-supplier relationship that drives Pro Star's connectivity retrofit pipeline.

Direct peers

• Elliott Aviation: Business aviation MRO with avionics, airframe, engine, and modification services across multiple platforms including Pilatus; comparable to Pro Star in OEM authorization model, retrofit focus, and multi-state facility footprint.
• Duncan Aviation: The largest family-owned business aviation MRO network in North America with full-service maintenance, avionics installations, STC development, and component repair capabilities across multiple platforms — the closest direct competitor to Pro Star in business aviation MRO scope and customer base.
• West Star Aviation: Business aviation MRO with multiple full-service facilities, authorized service relationships, avionics installations, and STC development — directly comparable to Pro Star in service mix and customer segments including Falcon, Embraer, and Pilatus operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/prostaraviation
• Facebookfacebook.com/875537959199575
• LinkedInlinkedin.com/company/prostaraviationllc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pro Star Aviation