What Elite ISI does

Elite Interactive Solutions (DBA Elite ISI) is a remote guarding services provider founded in 2007 by Aria Kozak and headquartered in Los Angeles, California. The company delivers real-time crime prevention through a vertically integrated model that combines custom-calibrated AI video analytics, live monitoring agents in a UL-Listed Security Operations Command Center (SOCC), and direct law enforcement coordination. Its technology stack includes a patent-pending alert logic engine that the company claims has driven false-alarm dispatches to zero, alongside license plate recognition, thermal imaging, voice-down audio intervention, and infrastructure health monitoring integrations (Viakoo, Ai-RGUS). Agents with law enforcement and military backgrounds staff the SOCC 24/7/365 from a fortified downtown Los Angeles datacenter, with a measured 7-second average response time and a 78% police apprehension rate for escalated events in 2025.

The business model is predominantly subscription-based, with quote-based pricing tailored to facility size, camera count, and service requirements; positioning emphasizes cost displacement of manned guards (~$6,000/month per guard) with documented client savings of $80,000-$300,000 annually. Revenue is generated through system design and installation, a 30-day calibration period, ongoing monitoring, and maintenance contracts. Go-to-market is enterprise field sales combined with a technology partner program for systems integrators and vertical channel partnerships (e.g., CNCDA for auto dealers). The customer base spans four primary verticals: vehicle storage and auto dealerships (Rusnak, Southbay BMW, Lithia, Enterprise Rent-A-Car), multifamily housing (Jamboree, Amcal, Thomas Safran & Associates), campuses and educational institutions (Village Christian, Live Oak School District), and commercial/industrial real estate (Canyon Partners, Athene, Cushman & Wakefield, Bolthouse Farms). The company reports serving thousands of clients across more than 20 U.S. states with $1 trillion+ in protected assets, 99% customer retention, and revenue growth of 40% in 2022; it has received equity investments from The Beekman Group (2017) and CIVC Partners (June 2025).

Name

Elite ISI

Legal name

Elite Interactive Solutions Inc.

Website

https://eliteisi.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Elite Interactive Solutions provides AI-driven remote video guarding services to enterprise clients across auto dealerships, multifamily housing, campuses, and commercial real estate, combining proprietary video analytics with live agent monitoring and law enforcement coordination for real-time crime prevention.

Ownership category

akta.pro rank

Product category

Remote Video Guarding Services

NAICS

Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612), Security Systems Services (56162)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Security Operations Center (SOC) & Remote Video Guarding (VSOC) (BPABAMAF)

akta.pro secondary industries

CCTV/Video Surveillance Monitoring & Management (Operations) (BPABAMAH), Video Analytics & AI Security Solutions Integration (LPR, Facial, Behavior) (BPAKAGAK), Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF)

Keywords

• Remote video guarding
• AI surveillance services
• Commercial security monitoring
• Crime prevention services
• Video analytics security

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Remote Guarding Services: Subscription-based remote video monitoring and crime prevention services. Includes system design, installation, monitoring, and maintenance. Customers receive detailed periodic reports of all SOCC voice-down crime preventions, daily reports of law enforcement dispatches, and access to video data. Pricing is quote-based, typically positioned as more cost-effective than traditional security guards ($6,000/month for single guard vs. remote guarding).
2. System Design and Installation: Custom security system design and installation services. Professional installation of cameras and security infrastructure with 30-day calibration period to optimize for accurate alerts and false alarm immunity.
3. Force Multiplier Services: Remote guarding that acts as force multiplier for organizations with existing guards - can augment and manage onsite guards or replace them entirely, providing superior efficiency and effectiveness.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Elite Interactive Solutions provides AI-driven remote video guarding services that combine proprietary video analytics with 24/7/365 live agent monitoring from a UL-Listed Security Operations Command Center (SOCC) in downtown Los Angeles. Services include system design, installation, monitoring, and maintenance, with live voice-down intervention and law enforcement dispatch coordination to prevent crimes in real time across auto dealerships, multifamily housing, campuses, and commercial properties.

Product overview

Elite Interactive Solutions is a remote guarding and crime prevention services provider offering a unified platform that combines advanced AI-driven video surveillance technologies with 24/7 human monitoring through its UL-Listed Security Operations Command Center (SOCC). The core product portfolio centers on Remote Video Guarding as the primary service, supported by proprietary technology modules including Patent-Pending Alert Logic Filters (deep learning algorithms for false alarm elimination), License Plate Recognition (LPR), and Smart Thermal Imaging. Core operational features include the Voice-Down System for real-time audio intervention, backed by internal technology infrastructure including the Viakoo Action Platform (system health monitoring) and Ai-RGUS (camera health monitoring). Services span system design, installation, monitoring, and maintenance across commercial, multifamily housing, auto dealership, shopping center, and campus vertical markets. The four-pillar model combines technology, personnel, practices, and law enforcement partnerships to deliver proven crime prevention outcomes.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Video Guarding Service AI-driven subscription-based remote video monitoring and real-time crime prevention service for commercial properties, multifamily housing, auto dealerships, and campuses. Combines proprietary video analytics, live agent voice-down intervention, and law enforcement dispatch coordination from a 24/7/365 UL-Listed Security Operations Command Center (SOCC).
• System Design and Installation Professional site analysis, custom security system design, installation of cameras and security infrastructure, and a 30-day calibration period to optimize for accurate alerts and false alarm immunity.
• License Plate Recognition (LPR) Automated license plate capture and recognition system used to identify and track vehicles entering and exiting protected properties such as auto dealerships, parking facilities, and rental lots.
• Smart Thermal Imaging (SightLogix) Smart thermal imaging technology for perimeter protection of high-value outdoor assets, enabling detection of intruders and threats even in no-light conditions.

Quantifiable outcome

• 74,233+ crimes prevented in 2025
• +11 more outcomes

Named customers25 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core.

• CNCDA (California New Car Dealers Association)coreChannel Partner/ Reseller/ Distributor · 24 September 2025Elite became a licensed vendor to CNCDA, the nation's largest auto dealers' association. This partnership enables Elite to offer remote guarding services to CNCDA's member dealerships across California, providing crime prevention solutions for vehicle storage facilities, dealerships, and parking lots.
• FBI-LEEDAcoreStrategic or Co-development PartnerFBI Law Enforcement Executive Development Association endorsement. Elite is recognized and respected by FBI-LEEDA, providing competitive advantage. Partnership includes access to training and resources related to law enforcement and security, improved relationships with law enforcement agencies, and credibility endorsement.
• The Monitoring Association (TMA)coreStrategic or Co-development PartnerTMA Excellence Awards winner 2026 Monitoring Center of the Year and 2024 Monitoring Technology Marvel Award. Elite representatives serve as active members of TMA committees dedicated to developing industry best practices, guidelines, and standards.
• Security Industry Association (SIA)coreStrategic or Co-development PartnerElite representatives serve as active members of SIA committees dedicated to developing industry best practices, guidelines and standards. SIA is a leading trade association for security equipment manufacturers.
• ViakoocoreTechnology or IntegrationViakoo Action Platform integrated into Elite's technology stack for continuous system infrastructure diagnostics. The platform detects and proactively alerts the operations team to optimize uptime of devices expediently and remotely.
• SightLogixcoreTechnology or IntegrationPartnership for thermal imaging technology. SightLogix provides smart thermal imaging for powerful perimeter protection at high-value outdoor assets, enabling detection even in no-light conditions.
• Law Enforcement Advisory Board (LEAB)coreOthersInternal board created more than 10 years ago comprised of former police chiefs and other high-level ex-law enforcement officials. Includes Justin Feffer (Head of Cybersecurity Section at LA County DA Office, Ret.), Tom Stone (Chief of Police Ret.; Executive Director Emeritus, FBI LEEDA), and Mitch Tavera (Ret. Chief of Police, El Segundo Police Department). Board reviews SOCC police call, dispatch and detainment/arrest reports daily, optimizes policies and best practices, and informs police departments nationwide about remote guarding benefits.

Scale indicators15 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Interface Security Systems: Interface Security Systems offers managed network, interactive alarm, and remote video monitoring services to multi-site commercial customers across the US. Its subscription-based commercial security and remote monitoring model, including SOC operations, is structurally comparable to Elite's enterprise-focused service.
• LiveView Technologies: LiveView Technologies provides mobile, solar-powered surveillance units with AI detection and remote monitoring services for auto dealerships, law enforcement, and events. It overlaps with Elite in the auto dealership vertical and the broader remote guarding model, including audio intervention and dispatch.
• Netwatch: Netwatch provides proactive remote video monitoring and crime intervention services using a similar combination of video analytics, trained intervention specialists, and audio voice-down. It is one of the closest direct competitors to Elite in the proactive remote guarding category, serving commercial properties across the US and Europe.
• Pro-Vigil: Pro-Vigil delivers AI-enabled remote video surveillance with live monitoring and audio intervention for construction sites, auto dealerships, and commercial properties. Its service model, vertical mix, and proactive voice-down approach make it a close functional peer to Elite ISI.
• Eyeforce (remote guarding): Eyeforce is a remote guarding and live video monitoring provider serving commercial, industrial, and residential customers with a similar proactive monitoring + voice-down + dispatch service model. Its customer base and operational approach make it a relevant direct peer to Elite.
• Stealth Monitoring: Stealth Monitoring is a leading North American remote video monitoring provider combining live video surveillance, audio deterrence, and law enforcement dispatch — directly mirroring Elite's core offering. It serves auto dealerships, multifamily housing, construction sites, and commercial properties, overlapping Elite's verticals and target customers.

Emerging players

• Verkada: Verkada is a cloud-based video surveillance and physical security platform that combines AI analytics, access control, and managed monitoring for enterprise customers. While its primary business is hardware + cloud software, its AI-driven detection and growing remote guarding partnerships position it as an emerging competitor for the same enterprise security dollar.
• Deep Sentinel: Deep Sentinel provides AI-powered remote security monitoring for residential and small commercial customers with live guard intervention and law enforcement dispatch. Its service model mirrors Elite's proactive AI + human voice-down approach but at a smaller scale and more SMB/residential focus, making it a thematic peer.

Broad incumbents

• ADT Commercial: ADT is the largest incumbent security services provider in North America and acquired Elite's founder's previous company (Universal Alarm Systems) in 1990. ADT Commercial offers broad intrusion, video, access, and remote monitoring services — including remote guarding-adjacent offerings — making it a relevant incumbent competitor, though not specialized in Elite's proactive voice-down niche.
• Securitas: Securitas is a global guarding and security services incumbent offering manned guarding, electronic security, and remote monitoring solutions. While Elite targets the manned-guard replacement opportunity with a remote-first model, Securitas competes for the same enterprise security budgets and is increasingly investing in remote guarding capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EliteISI
• Facebookfacebook.com/19
• LinkedInlinkedin.com/company/eliteisi

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elite ISI