Ehiweb

What Ehiweb does

Ehiweb (legal entity: Ehinet Srl) is a privately held, bootstrapped Italian telecommunications operator founded in 2001 and headquartered in Bologna, with a registered office in Rome. The company provides integrated internet, voice, mobile, messaging, fax, and web services to Italian residential (Privati) and business (Imprese) customers, organized as one-stop connectivity across fiber, mobile, VoIP, SMS, fax, and hosting. Core product lines include FTTH/FTTC fiber broadband (up to 10 Gbps for business), the proprietary VivaVox VoIP platform with virtual PBX and number portability, Ehiweb Mobile SIM plans (5G, IoT, backup, static-IP), the BeSMS professional SMS messaging platform, email-based Fax Online, and web services spanning .it and international domain registration, WordPress/Linux hosting, and cloud servers managed via Plesk. Hardware distribution covers FRITZ!Box routers, Snom and Gigaset VoIP desk/DECT phones, and accessories from Snom, Gigaset, and FRITZ! brand partners. National coverage was reached in 2010 and the company operates as an authorized .it domain Registrar and ROC-registered electronic communications operator.

Underlying technology centers on two proprietary platforms maintained in-house for over two decades: the VivaVox VoIP switching center, operational since 2004, and the BeSMS messaging platform, designed and launched in 2006. The firm has been an early adopter on the infrastructure side — IPv6-ready since 2012 and the first FTTC deployment in 2016 ahead of FTTH in 2019 — and contributed to an ADSL migration procedure later adopted across the Italian industry. Fiber access relies on Telecom Italia wholesale infrastructure. Compliance posture includes GDPR (EU 2016/679), ISO 27001/27035-aligned controls, and signed adherence to the AGCOM SMS Alias Code of Conduct, with all logging and retention meeting Italian regulatory requirements.

The business model is overwhelmingly subscription-based: monthly recurring fees across FIBRA, VoIP, Mobile, Hosting, and Fax, supplemented by transaction-fee revenue from BeSMS credit packs, one-time/perpetual hardware sales (Snom, FRITZ!, Gigaset) with optional rental plans, and a credit-pay-as-you-go VoIP tier. Pricing is positioned around "locked forever" promotional rates and zero minimum contract duration across consumer and SMB tiers, with a freemium VoIP free-trial layer for acquisition. Distribution combines direct e-commerce through ehiweb.it with a formal Business Partner / Wholesale reseller channel and a published local-reseller locator, supported by content marketing (blog, guides), organic social (Facebook, Instagram, LinkedIn, YouTube, X), and seasonal promotional email campaigns. The company employs approximately 17-18 staff covering commercial, technical, customer care, partnership, administrative, communication, and development roles.

Name

Ehiweb

Legal name

Ehinet Srl

Website

https://ehiweb.it

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Ehiweb (Ehinet Srl) is a bootstrapped Italian telecom operator in Bologna delivering fiber internet, VoIP, mobile SIM, SMS, fax, and web services to residential and business customers across Italy via direct sales and a reseller channel.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Telegraph & Other Message Communications (4822)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

Cloud PBX & Hosted Telephony (HDAIAHAB), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ), Enterprise & B2B Mobile Network Operators (HDAIAAAB)

Keywords

• Fiber broadband services
• VoIP business telephony
• Mobile SIM services
• SMS marketing platform
• Web hosting services

Headquarters

HQ city

Roma

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. FIBRA Internet Services: Monthly recurring subscriptions for fiber optic internet connections (FTTH/FTTC) for both residential and business customers. Includes options for dedicated connections and backup connections.
2. VoIP Telephony: Voice over IP services including virtual phone numbers (free trial available), flat rate tariffs, virtual PBX/centralino, call transfer. Revenue from monthly subscriptions and per-minute charges for international calls.
3. Mobile SIM Plans: Mobile connectivity services including data plans (5G/4G), IoT SIMs, backup SIMs, and SIMs with static IP for business.
4. SMS Services (BeSMS): Business SMS marketing and communication platform. Credit-based purchasing model without monthly fees - customers buy SMS credits as needed. Includes SMS gateway API, dedicated number reception, and alias SMS.
5. Fax Online: Email-based fax service for businesses. Revenue from monthly subscriptions and per-fax charges.
6. Web Services: Domain registration (.it, international, geographic, themed), web hosting (with/without WordPress), cloud servers, and Plesk server management.
7. Hardware Sales: Sale and rental of VoIP phones (Snom, Gigaset, FRITZ!Fon), routers (FRITZ!Box), DECT stations, and accessories.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

Ehiweb is an Italian telecommunications operator selling fiber internet (FTTH/FTTC up to 10 Gbps), VoIP telephony (VivaVox virtual numbers, flat-rate tariffs and virtual PBX), mobile SIM plans with 5G support, professional SMS messaging via its BeSMS platform, email-based online fax, and web services including domain registration, hosting and Plesk-based cloud servers to both residential and business customers throughout Italy.

Product overview

Ehiweb is an Italian telecommunications operator offering a comprehensive suite of internet and communication services for both residential and business customers. The portfolio centers on five core service categories: FIBRA (fiber optic internet connections including FTTH and FTTC with speeds up to 10 Gbps), Mobile services (SIM cards and plans including IoT and backup SIMs with 5G support), VoIP telephony (VivaVox platform with virtual numbers, flat rates, virtual PBX, and number porting), SMS services (BeSMS professional messaging platform with gateway and marketing capabilities), and Web services (domain registration, hosting, cloud servers with Plesk). The offering is organized into two market segments—Privati (residential) and Business—with the Business segment providing specialized solutions like dedicated fiber, static IP SIMs, virtual centralini, Numero Verde 800, and professional hardware including Snom and FRITZ!Fon VoIP phones. Ehiweb operates its own proprietary VoIP switching center and serves as a Registrar for .IT and international domain registrations. The company was founded in 2004, expanded with FTTC in 2016, FTTH in 2019, and launched Ehiweb Mobile in late 2022.

Differentiator

Problem solved

Functional benefit

Brands

• BeSMS: SMS messaging platform for professional business communications, allowing companies to send SMS campaigns at competitive rates.
• VivaVox
• Ehiweb Mobile

Products and services

• FIBRA (Fiber Internet) Fiber optic internet connections for residential and business customers across Italy, offering FTTH and FTTC technologies with speeds ranging from 200 Mbps up to 10 Gbps, including dedicated and backup connection options. Bundled with FRITZ!Box routers and unlimited calls on selected plans.
• Ehiweb Mobile (EHI! Mobile Plans) Mobile SIM card services for individuals and businesses, including 5G data plans ranging from 2 GB to 200 GB consumer and 5-150 GB business tiers, with unlimited minutes and SMS options, no minimum contract duration and locked pricing.
• VoIP Services (VivaVox) Voice over IP telephony services including virtual phone numbers, number portability, flat-rate tariffs, call transfer/forwarding and a virtual PBX (centralino) solution for business communications. Up to 8 voice channels on flat business plans.
• BeSMS Platform Professional SMS messaging platform for business marketing and communications, supporting SMS campaigns, dedicated receiving numbers, SMS gateway integration and credit-based purchasing with no monthly fees.
• Fax Online Online email-based fax service that replaces traditional fax machines, allowing businesses to send and receive faxes digitally via email, with monthly subscriptions and per-fax charges.
• Web Hosting Services Web hosting plans including domain registration, SSD storage, SSL certificates, email accounts and support for WordPress and other CMS platforms, with packages with and without domain.
• Cloud Server Virtual cloud server solutions for businesses requiring scalable computing resources, available with Plesk control panel for server management, Debian OS, SSD storage and unlimited monthly traffic.
• Domain Registration Domain registration services for .IT national domains, international generic TLDs (.com, .net, .org, .biz, .info, .shop, .store), geographic domains and themed domain extensions, as an authorized NIC/Registro.it Registrar.
• FRITZ!Box Modems (AVM) FRITZ!Box routers (model 7530 AX with Wi-Fi 6 and model 4630 with Wi-Fi 7) bundled with Ehiweb fiber connections and sold separately as hardware, optimized for VoIP.
• Snom VoIP Phones Business VoIP desk phones (Snom D717 and D335 with HD audio, programmable SmartLabel keys, color displays) and DECT cordless handsets (Snom M30 and M110 SC bundle) sold and rented through Ehiweb for professional telephony environments.
• FRITZ!Fon DECT Cordless Phones DECT cordless VoIP phones (FRITZ!Fon C6 and M2) for residential and business use, with HD audio, color displays, multiple answering machines and up to 16 hours of talk time.
• Gigaset AS690 IP BASE DECT cordless VoIP base station compatible with SIP standard, supporting up to 4 simultaneous VoIP calls, integration with Google Contacts and Microsoft Office 365 (up to 1,000 entries) and 3 built-in answering machines.

Quantifiable outcome

• Price locked 'per sempre' (forever) from subscription date
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• FRITZ!Box (AVM)coreTechnology or IntegrationEhiweb provides FRITZ!Box routers (e.g., 7530 AX, 4630) as standard equipment with fiber connections at no extra cost. The routers are optimized for VoIP and support Wi-Fi 6 and Wi-Fi 7 standards.
• SnomcoreTechnology or IntegrationSnom is a brand partner for VoIP desk phones and DECT cordless phones sold and rented through Ehiweb. Products include Snom D717, D335, M30, and M110 SC Bundle.
• GigasetcoreTechnology or IntegrationGigaset (Siemens) is a brand partner for DECT cordless VoIP phones. Ehiweb sells Gigaset AS690 IP BASE with free VoIP number and 10 euros of calls included.
• PleskcoreTechnology or IntegrationEhiweb is a Plesk partner and uses Plesk control panel on all their hosting and cloud server offerings for easy website and email management.
• Telecom ItaliacoreTechnology or IntegrationInfrastructure partner providing fiber network access (FTTH/FTTC) for Ehiweb's broadband services across Italy.

Scale indicators4 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• Vodafone Italia: Vodafone Italia is a major carrier offering fiber FTTH, mobile, VoIP and business services — competing directly with Ehiweb in Italian consumer and SMB connectivity at much larger scale.
• TIM (Telecom Italia): TIM is Italy's incumbent telco and Ehiweb's wholesale fiber infrastructure partner, offering retail fiber, mobile, VoIP and cloud across consumer and enterprise — overlapping with Ehiweb across the full stack but at vastly larger scale.
• Wind Tre: Wind Tre is one of Italy's largest mobile and fixed-line operators offering fiber, mobile, and business solutions — overlapping with Ehiweb across consumer mobile and fiber, though Ehiweb is far more focused on SMB/VoIP niches.

Direct peers

• Welcome Italia: Welcome Italia is an Italian B2B-focused telecom operator offering fiber, VoIP, cloud and unified communications to SMEs and professionals — a very close analog to Ehiweb's Business segment in customer profile and product mix.
• VoipVoice: VoipVoice is an Italian ITSP/UCaaS provider delivering hosted PBX, VoIP trunks and unified communications to SMBs — directly comparable to Ehiweb's VivaVox VoIP/PBX business with similar Italian SMB focus.
• Tiscali: Tiscali is an Italian ISP offering fiber broadband, mobile MVNO and VoIP services to consumers and SMEs — directly comparable to Ehiweb across fiber, mobile and converged telecom offerings within the same Italian market and customer profile.
• Aruba: Aruba is a leading Italian provider of domains, hosting, cloud, fiber and PEC services — closely matching Ehiweb's domain/hosting/cloud business while also offering fiber connectivity, making it a primary multi-line peer.
• Seeweb: Seeweb is an Italian cloud and hosting provider also offering VoIP and connectivity services — overlapping with Ehiweb's hosting/cloud and VoIP product lines for Italian SMBs and developers.
• Clouditalia: Clouditalia is an Italian B2B telecom and cloud operator providing fiber, VoIP, UCaaS and cloud services to enterprises and PA — directly comparable to Ehiweb's business connectivity and cloud portfolio.
• Fastweb: Fastweb is one of Italy's largest alternative fiber operators, offering FTTH/FTTC, mobile, VoIP/UCaaS and cloud services to consumers and businesses — overlapping with Ehiweb's entire stack but at materially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/ehiweb
• YouTubeyoutube.com/user/ehiweb
• Facebookfacebook.com/ehiweb
• LinkedInit.linkedin.com/company/ehiweb
• Instagraminstagram.com/ehiweb

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ehiweb