Patient First
- Company typePrivate
- Founded1981
- HeadquartersGlen Allen, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
Patient First firmographics
Firmographics- Name
- Patient First
- Legal name
- Patient First
- Website
- https://patientfirst.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Patient First industry classification
Industry- Product category
- Urgent Care Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Retail & Pharmacy-Based Urgent Care Clinics (HLAFADAE)
- akta.pro secondary industries
- Retail & Walk-In Primary Care Clinics (HLAFAGAC), Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG), Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where Patient First is headquartered
LocationHeadquarters
- HQ city
- Glen Allen
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Patient First business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Urgent Care Services: Revenue generated from walk-in urgent care medical services, including treatment of injuries, illnesses, and minor emergencies. Billed through insurance or self-pay.
- Primary Care Services: Ongoing primary care services for patients seeking regular healthcare relationships.
- Occupational Health Services: Services for employers including workers' compensation, DOT physicals, drug and alcohol testing, and employment physicals. Billed to employers or workers' compensation carriers.
- Telehealth Services: Virtual healthcare consultations billed through insurance or self-pay.
- Immunizations and Preventive Care: Vaccinations, travel health, and preventive care services for individuals and employer groups.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Insurance-based care - services covered through health insurance plans |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Patient First product offering
Product offeringCore offering
Patient First operates a network of physician-led walk-in urgent care centers across the Mid-Atlantic United States, open 8 a.m. to 8 p.m. 365 days a year with no appointment required. Each center integrates on-site X-ray, laboratory testing, and prescription medication dispensing, allowing patients to receive diagnosis, treatment, and medications in a single visit. The company supplements urgent care with primary care, telehealth, and a dedicated occupational health business unit serving employers.
Product overview
Patient First operates a network of urgent care centers across the Mid-Atlantic region, offering physician-led, all-in-one healthcare services. The core offering consists of walk-in urgent care (open 8am-8pm, 365 days annually with no appointment needed) and primary care, supplemented by telehealth virtual visits, occupational health services for employers, and comprehensive on-site diagnostics (X-rays, lab testing). Additional services include prescription medications, immunizations, women's services, travel health, and physicals. The company has been operating for 45 years (since 1981) and received 38 Best Urgent Care awards in 2025, also serving as the official urgent care partner of the Washington Commanders.
Differentiator
Problem solved
Functional benefit
Products and services
- Urgent Care Walk-in urgent care services staffed by physicians and advanced practice providers, open 8 a.m. to 8 p.m. 365 days a year with no appointment needed. Centers include on-site X-rays, lab testing, and prescription medications to enable diagnosis and treatment in a single visit.
- Primary Care
Quantifiable outcome
- On-site X-ray and laboratory services save patients time, money, and extra trips
- +1 more outcomes
Companies that use Patient First
Customer profileSegments2 records
Ideal customer profiles2 records
Patient First technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Patient First partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Washington CommandersminorPatient First is the Proud Urgent Care Partner of the Washington Commanders NFL team, providing sports medicine and urgent care services to the professional football organization.
Scale indicators5 records
Patient First competitors and assessment
Company assessmentDirect peers
- NextCare Urgent Care: Multi-state urgent care operator with on-site X-ray, labs, and occupational health services — directly comparable service mix to Patient First.
- American Family Care (AFC Urgent Care): Franchise urgent care network offering walk-in care, occupational health, and on-site diagnostics across multiple states — directly comparable franchise/chain urgent care model.
- CityMD: Large urgent care chain in the Northeast offering walk-in visits with on-site lab and imaging — comparable to Patient First's one-visit, walk-in consumer positioning.
- MedExpress Urgent Care: Multi-state urgent care chain offering walk-in care, on-site diagnostics, and occupational health services — direct overlap with Patient First's walk-in + employer services model.
- GoHealth Urgent Care: Urgent care operator partnering with health systems to run walk-in centers with integrated diagnostics — comparable retail-style urgent care delivery model.
- Concentra: Operates a national network of urgent care and occupational health centers with employer-focused services — the closest direct peer in terms of combined urgent care + occupational health model.
- FastMed Urgent Care: Urgent care chain with walk-in access, occupational health, and on-site diagnostics — directly comparable operating model to Patient First.
- CareSpot / AdventHealth Centra Care: Urgent care chain offering walk-in visits, on-site lab and X-ray, and occupational health — directly comparable consumer and employer urgent care offering.
Emerging players
- Teladoc Health: Direct-to-consumer telehealth platform for urgent and primary care — an emerging substitute competing for the same low-acuity visit volume but via virtual delivery.
Broad incumbents
- CVS MinuteClinic: Retail clinic inside CVS pharmacies offering walk-in care for low-acuity conditions — a broader incumbent that competes for the same convenient, no-appointment consumer visits.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Patient First social profiles
Digital presencePatient First financial estimates
Financial estimateRevenue estimate
Valuation estimate
Patient First leadership team
Management profileNumber of profiles
Profiles1 record
Patient First funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Patient First M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Patient First
What does Patient First do?
Patient First operates a network of physician-led walk-in urgent care centers across the Mid-Atlantic United States, open 8 a.m. to 8 p.m. 365 days a year with no appointment required. Each center integrates on-site X-ray, laboratory testing, and prescription medication dispensing, allowing patients to receive diagnosis, treatment, and medications in a single visit. The company supplements urgent care with primary care, telehealth, and a dedicated occupational health business unit serving employers.
Is Patient First a public or private company?
Patient First is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Patient First founded?
Patient First was founded in 1981. It employs 1,001 to 5,000 people.
Where is Patient First based?
Patient First is headquartered in Glen Allen, United States, in the North America region.
How does Patient First make money?
Five revenue lines are on record. Urgent Care Services are the primary driver. The others are primary Care Services, occupational Health Services, telehealth Services and immunizations and Preventive Care.
Who are Patient First's main competitors?
Direct peers on record are NextCare Urgent Care, American Family Care (AFC Urgent Care), CityMD, MedExpress Urgent Care, GoHealth Urgent Care, Concentra, FastMed Urgent Care and CareSpot / AdventHealth Centra Care. Teladoc Health is listed as an emerging player. CVS MinuteClinic is listed as a broad incumbent.
Does Patient First have an API?
No public API is recorded for Patient First.
What industry is Patient First in?
Patient First's product category is Urgent Care Services. Its primary akta.pro industry code is HLAFADAE, Retail & Pharmacy-Based Urgent Care Clinics, with a secondary code of HLAFAGAC, Retail & Walk-In Primary Care Clinics. Its NAICS code is 62111 and its SIC code is 8011.