Conatel

What Conatel does

Conatel is a privately held Uruguayan IT infrastructure integration and managed services provider headquartered in Montevideo, founded in 1936 originally as a private telephony venture and evolved through electrical materials, health technologies, and IT over subsequent decades. The company employs 501-1,000 staff and operates in Uruguay and Paraguay through its wholly-owned subsidiary Conatel TI, serving more than 1,000 enterprise customers across banking, healthcare, government, education, telecommunications, industrial, and agricultural sectors (e.g., BROU, OSE, Hospital Británico, Conaprole, LACNIC, Pluspetrol).

Conatel's offering is organized in three pillars: Platforms, Services, and Solutions. The Platforms layer consists of two cloud-hosted managed offerings — Infrastructure Monitoring (executive dashboards with multivendor integration across networking, cybersecurity, servers, storage, virtualization, unified communications, databases, and cloud) and IT Infrastructure Automation (predefined workflows for provisioning, configuration, updates, backups, and policy enforcement). The Services layer encompasses IT Infrastructure Management (full operational administration) and IT Infrastructure Support (certified engineering support with parts replacement and SLA-defined restoration). The Solutions layer spans ten technology areas from enterprise networks to industrial automation. A specialized internal unit, Conatel Digital Hub (CDH), develops automation, observability, and data management offerings integrating Oracle, Red Hat, Cisco, Zabbix, Grafana, and Elastic across hybrid environments. The business holds ISO 9001:2015, ISO 27001, and ISO 10002 certifications and is a Great Place to Work-certified employer.

The business model is an enterprise field-sales motion with quote-based pricing. Revenue is generated from two streams: recurring managed services contracts (covering infrastructure management, support, and cloud-hosted platforms) and project-based professional services for design and implementation of enterprise and service-provider networks, cybersecurity, cloud, databases, observability, and industrial automation. Conatel engages clients across the full lifecycle from consulting through 24/7 continuous support, leveraging Tier 1 relationships with Oracle (Uruguay and Paraguay since 2019), first Siemens Certified Partner status in Industrial Solutions for Uruguay, and certified integration partnerships with Cisco, Fortinet, HPE, Palo Alto Networks, Red Hat, and others.

Name

Conatel

Legal name

Conatel S.A.

Website

https://conatel.com.uy

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Conatel is a Uruguayan IT infrastructure and managed services provider founded in 1936, serving 1,000-plus enterprise customers across Uruguay and Paraguay through managed services and integration projects in networking, cybersecurity, cloud, and industrial automation.

Ownership category

akta.pro rank

Product category

Managed IT Infrastructure Services

NAICS

Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

Keywords

• Managed IT services
• Cybersecurity solutions
• Infrastructure monitoring
• Cloud platforms
• Industrial automation

Headquarters

HQ city

Montevideo

HQ country

Uruguay

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. IT Infrastructure Management Services: Comprehensive management of IT infrastructure including networking, cybersecurity, servers, storage systems, virtualization, unified communications, databases and cloud, delivered through managed services contracts with recurring revenue.
2. IT Infrastructure Support: Specialized technical support services including parts replacement and defined restoration times, ensuring business continuity for critical systems.
3. Cloud-hosted Platforms: Ready-to-use cloud-hosted platforms fully managed by Conatel's team, including infrastructure monitoring and automation platforms delivered as managed services.
4. Technology Solutions Design and Implementation: End-to-end technology solutions including enterprise networks, service provider networks, digital workspaces, compute/storage/virtualization, cloud services, databases, cybersecurity, and industrial automation.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Conatel provides comprehensive IT infrastructure solutions and managed services for enterprise organizations, including enterprise networks, cybersecurity, cloud services, databases, unified communications, industrial automation, and 24/7 technical support. The company delivers end-to-end coverage from consulting and design through implementation, operations, and continuous support, complemented by cloud-hosted managed platforms for infrastructure monitoring and automation.

Product overview

Conatel offers a comprehensive portfolio of IT infrastructure, automation, and managed services organized around three core pillars: Platforms (cloud-hosted managed technology solutions), Services (operational and support offerings), and Solutions (end-to-end technology implementations). The Platforms portfolio includes Infrastructure Monitoring (real-time visibility into IT infrastructure with executive dashboards and multivendor integration) and IT Infrastructure Automation (managed automation platform for provisioning, configuration, and policy enforcement), both delivered as ready-to-use cloud-hosted services managed by Conatel's team. The Services portfolio encompasses IT Infrastructure Management (full operational administration of technology environments) and IT Infrastructure Support (expert technical support with parts replacement and SLA-defined restoration). The Solutions portfolio spans 10 solution areas including Enterprise Networks, Service Provider Networks, Digital Workspaces, Compute/Storage/Virtualization, Cloud Services, Databases & Data Management, Observability & Monitoring, Cybersecurity, Infrastructure Management Automation, and Industrial Automation. The company also operates Conatel Digital Hub (CDH), a specialized unit for automation, observability, and data management solutions. Conatel holds ISO 9001:2015 certification and operates in Uruguay and Paraguay with a team of certified engineers and partnerships with major technology brands.

Differentiator

Problem solved

Functional benefit

Brands

• Conatel Digital Hub (CDH): Specialized unit focused on developing solutions for automation, observability, and data management, working with technologies such as Oracle, Red Hat, Cisco, Zabbix, and Grafana.

Products and services

• Infrastructure Monitoring
• IT Infrastructure Automation
• IT Infrastructure Management
• IT Infrastructure Support
• Enterprise Networks
• Service Provider Networks
• Digital Workspaces
• Compute, Storage & Virtualization
• Cloud Services
• Databases & Data Management
• Observability & Monitoring
• Cybersecurity
• Infrastructure Management Automation
• Industrial Automation
• Conatel Digital Hub (CDH) Specialized unit focused on developing solutions for automation, observability, and data management, working with world-class technologies including Oracle, Red Hat, Cisco, Zabbix, and Grafana to integrate cloud, on-premises, and hybrid environments.

Quantifiable outcome

• Restoration within defined SLA timeframes
• +3 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationTechnology partner with certifications and endorsements. Conatel implements, integrates, and manages Cisco networking technologies for enterprise networks, service provider networks, and data center solutions.
• OraclecoreTechnology or IntegrationTier 1 Partner in Uruguay and Paraguay since 2019. Conatel delivers Oracle database and cloud solutions as part of their technology portfolio.
• SiemenscoreTechnology or IntegrationFirst Siemens Certified Partner in Industrial Solutions for Uruguay. Provides industrial automation technology integration including process control, industrial communication, and motor and drive management.
• FortinetcoreTechnology or IntegrationTechnology partner for cybersecurity solutions, providing threat prevention, detection, and response capabilities for on-premises and cloud environments.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationTechnology partner for enterprise computing, storage, and virtualization solutions.
• Palo Alto NetworkscoreTechnology or IntegrationTechnology partner for next-generation cybersecurity and firewall solutions.
• Red HatcoreTechnology or IntegrationTechnology partner for open-source enterprise solutions including Red Hat Enterprise Linux, OpenShift, and automation platforms.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Logicalis: Global IT solutions and managed services provider with strong Latin American presence (Logicalis Latin America). Directly comparable as a multi-vendor systems integrator offering networking, cloud, cybersecurity, and managed services to enterprise and telco customers in the same regions Conatel operates.
• Sonda: Chilean-headquartered IT services and systems integration firm operating across Latin America. Directly comparable in scale and offerings — provides IT outsourcing, managed services, cloud, and infrastructure integration to enterprise and government clients.
• Stefanini: Brazilian global IT services and consulting company offering managed services, infrastructure, cybersecurity, and digital transformation. Closely comparable mid-sized LatAm SI competing for similar enterprise and telco workloads.
• TIVIT: Brazilian end-to-end digital solutions and managed services provider focused on cloud, cybersecurity, infrastructure management, and digital workspaces. Directly comparable as a regional managed services and SI peer serving enterprise customers.

Broad incumbents

• Globant: Argentine-founded global digital transformation and IT services firm. Comparable as a LatAm-origin enterprise IT services player, though skewed toward digital/software engineering rather than infrastructure integration — represents a larger, broader competitor.
• Kyndryl: Global IT infrastructure services provider spun off from IBM, offering managed infrastructure, cloud, and network services to large enterprises. Comparable as a much larger competitor in the same managed-infrastructure space Conatel occupies, especially for multinational enterprise customers.
• NTT Data Latin America: Global IT services firm with significant Latin American operations offering infrastructure services, cloud, and managed IT. Comparable as a broader incumbent competing for similar enterprise transformation and managed services engagements in LatAm.
• Accenture (LatAm): Global professional services firm with substantial Latin American operations offering technology consulting, infrastructure, and managed services. Represents a much larger incumbent that competes for enterprise IT budgets across the region.

Regional players

• ITTI (formerly Everis Uruguay/NTT Data): IT services provider with presence across Uruguay and broader Southern Cone offering consulting, systems integration, and managed services. Comparable as a regional SI competitor serving enterprise and government clients in the same Uruguayan market.
• Quintec: Uruguayan IT solutions and managed services company offering infrastructure, cloud, and cybersecurity to enterprise customers in Uruguay. Closely comparable as a direct home-market competitor targeting the same enterprise segment in Montevideo.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/conatel-sa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conatel