Vocus

What Vocus does

Vocus is an Australian fibre and network solutions provider headquartered in Melbourne, serving four core customer segments: Australian businesses (SMB), enterprises with 200–5,000 employees, federal/state/local government agencies, and wholesale carriers. The company was founded in 2008, was acquired by Macquarie Asset Management in 2021, and is now privately held; in August 2025 it closed an A$5.25 billion acquisition of TPG Telecom's Enterprise, Government and Wholesale fixed business and fibre network assets, bringing its owned or leased fibre footprint to approximately 51,000 km connecting nearly 20,000 buildings. Recent capital projects include the 7,700 km Darwin-Jakarta-Singapore submarine cable and the 2,000 km Horizon fibre network across regional Western Australia and the Pilbara.

The product portfolio is structured as a connectivity core plus modules: connectivity products (Fast Fibre, Business nbn, nbn Enterprise Ethernet, Vocus Satellite/Starlink), unified communications (BizPhone cloud PBX, Vocus Collaborate powered by Zoom, SIP trunking), secure networking (Corporate Firewall, DDoS Detect & Protect with Fortinet and Netskope), enterprise private networks including private LTE/5G (acquired via Challenge Networks), Agile Networking managed SD-WAN, and hybrid cloud/backup via partnerships with NEXTDC, Equinix, Leading Edge, Metronode, Pulse and Your DC. Wholesale customers access a programmable API gateway, international capacity, data centre interconnect, mobile (over Optus) and voice services.

Revenue is overwhelmingly subscription-based and recurring across connectivity, voice, security and managed services. Go-to-market combines direct enterprise/government sales forces, an SMB self-serve channel, the Pure channel partner program for technology solution providers, and wholesale/carrier arrangements. Marketing is digital-led through the corporate website, blog, social channels, and partner enablement. Strategic differentiation rests on owned fibre scale, specialised private-network capabilities for mining/healthcare/public safety, and defence/government accreditations rather than on proprietary AI or software IP.

Name

Vocus

Legal name

Vocus Group Limited

Website

https://vocus.com.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Vocus is an Australian fibre and network infrastructure provider serving SMB, enterprise, government, and wholesale customers across Australia, New Zealand and Asia Pacific with owned fibre, unified communications, private networks, and managed services.

Ownership category

akta.pro rank

Product category

Fibre and Network Infrastructure Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Computer Communications Equipment (3576)

akta.pro primary industry

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB)

akta.pro secondary industries

Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI), Subsea Capacity Wholesale (IRUs, leased capacity, backhaul to landing stations) (HDAIAEAI), SD-WAN & Virtual CPE (vCPE) (HDAFANAG), Subsea Cable System Owners & Consortia (Wet Plant Investment) (HDAIALAA)

Keywords

• Fibre network services
• Business internet connectivity
• Telecommunications infrastructure
• Managed SD-WAN
• Wholesale carrier services

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales

Revenue model

1. Business Internet Services: Recurring subscription revenue from business internet services including Fast Fibre (dedicated symmetric business internet), business nbn plans, and nbn Enterprise Ethernet
2. Mobile SIM Services: SIM-only mobile plans for Australian businesses from small teams to enterprise, offering voice and data plans with predictable pricing
3. Unified Communications: Voice and collaboration services including BizPhone (cloud PBX), Vocus Collaborate powered by Zoom, and SIP trunking
4. Secure Networking: Corporate Firewall, DDoS protection, and security controls services with Fortinet and Netskope partnerships
5. Wholesale Services: Carrier-grade fibre infrastructure and network services sold to other carriers and service providers
6. Satellite Services: Vocus Satellite Starlink services providing high-speed, low-latency internet connectivity across Australia with managed support
7. Data Centre and Cloud Services: Colocation, hybrid cloud, and backup solutions with partnerships including NEXTDC, Equinix, and Leading Edge Data Centres

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Vocus is a specialist Australian fibre and network solutions provider that sells dedicated symmetric business internet (Fast Fibre), Business nbn and nbn Enterprise Ethernet, Starlink satellite internet, cloud PBX and unified communications (BizPhone, Vocus Collaborate powered by Zoom), managed SD-WAN, private LTE/5G networks, corporate firewall and DDoS protection, mobile SIM, hybrid cloud and backup, and wholesale carrier-grade fibre, mobile, voice, and API services to business, enterprise, government, and wholesale customers across Australia, New Zealand, and Asia Pacific. The company operates approximately 51,000km of owned/leased fibre, the 7,700km Darwin-Jakarta-Singapore submarine cable, and the 2,000km Horizon network in Western Australia.

Product overview

Vocus is Australia's specialist fibre and network solutions provider operating as a multi-segment telecommunications company. The offering is a platform-plus-modules architecture comprising: (1) Connectivity core products including Fast Fibre (dedicated symmetric internet over owned fibre), Business nbn® Internet, nbn® Enterprise Ethernet, and Starlink satellite services; (2) Unified communications including BizPhone (cloud PBX) and Vocus Collaborate powered by Zoom; (3) Security products including Corporate Firewall and DDoS Detect & Protect; (4) Mobile SIM services; (5) Enterprise solutions including Private Networks (including acquired Challenge Networks LTE/5G capabilities), Hybrid Cloud and Backup, Agile Networking/SD-WAN, and specialized industry solutions for mining, health, financial services, and public safety; (6) Government solutions for defence, federal, and state/local agencies; and (7) Wholesale services including data centre connectivity, international networks, mobile, voice, and API access. The company also operates retail sub-brands Commander, Dodo, and iPrimus. Vocus operates approximately 51,000km of owned/leased fibre connecting nearly 20,000 buildings, supplemented by submarine cable assets including the Darwin-Jakarta-Singapore Cable and the 2,000km Horizon network in Western Australia.

Differentiator

Problem solved

Functional benefit

Brands

• Fast Fibre: Symmetric, dedicated business internet delivered over the Vocus high-performance fibre network.
• BizPhone
• Vocus Collaborate
• Pure
• Corporate Firewall
• DDoS Detect & Protect

Products and services

• Fast Fibre Symmetric, dedicated business-grade internet delivered over Vocus-owned fibre for Australian businesses requiring reliable high-performance connectivity.
• Business nbn® Internet Affordable, unlimited business nbn plans for Australian small and medium businesses, with quick activation, static IP, and no lock-in contracts.
• nbn® Enterprise Ethernet Dedicated bandwidth enterprise-grade fibre connectivity in nbn areas for organisations that need consistent performance across more locations.
• Vocus Satellite - Starlink Managed Starlink satellite internet service providing high-speed, low-latency connectivity across Australia with Vocus-provided support and installation.
• BizPhone Cloud-based business phone system replacing traditional PBX with flexible VoIP calling, collaboration features, and predictable monthly pricing for Australian businesses.
• Vocus Collaborate - Powered by Zoom Unified collaboration platform combining voice, video, messaging, and AI-powered collaboration tools, delivered as a managed service powered by Zoom technology.
• Corporate Firewall Fully-managed firewall service that protects growing businesses from cyber threats with Fortinet-backed controls, without requiring enterprise-level in-house security staffing.
• DDoS Detect & Protect Managed DDoS protection service providing early detection, expert monitoring, and real-time mitigation to keep critical internet services online during attacks.
• Mobile SIM Scalable SIM-only mobile plans for Australian businesses with flexible voice and data options, data-only choices, and 4G backup capabilities for primary or failover connectivity.
• Private Networks Virtual circuit-based private networks scaled nationally or globally, including private LTE/5G network capabilities for industries such as mining, resources, healthcare, and public safety.
• Hybrid Cloud and Backup Scalable hybrid cloud and backup solutions designed, built, and managed by Vocus, integrated with Australian data centre partners for enterprise data protection and workload placement.
• Agile Networking (Managed SD-WAN) Managed SD-WAN service that replaces fragmented networks and standardises connectivity across multiple sites, regions, and countries for distributed enterprises.
• Vocus Wholesale API Next-generation API gateway enabling wholesale customers to programmatically manage and transform network service operations.
• Wholesale Data Centres Highly scalable and flexible wholesale connections into Australian data centres and software providers for carrier customers.
• Wholesale International Networks Domestic and international high-capacity, low-latency wholesale network connectivity spanning Australia, New Zealand, and Asia, including the Darwin-Jakarta-Singapore Cable.
• Wholesale Mobile 4G voice, data, and backup mobile services delivered over the Optus network for wholesale partners to resell or bundle with their own offerings.
• Wholesale Voice Services High-quality wholesale voice and collaboration services with flexible pricing models and a single portal for end-to-end customer management.
• Horizon Fibre Network 2,000km owned fibre network in Western Australia connecting regional WA and the Pilbara to the broader Vocus backbone with direct Asia connectivity.

Quantifiable outcome

• Sub-50 millisecond response times for autonomous vehicle operations in mining regions
• +2 more outcomes

Named customers2 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered core.

• Zoom (via Vocus Collaborate)coreTechnology or IntegrationVocus Collaborate powered by Zoom combines voice, video, messaging, and AI-powered collaboration capabilities as a unified collaboration platform for Australian businesses.
• FortinetcoreTechnology or IntegrationVocus provides advanced security controls from Fortinet to detect threats in real time, uncover vulnerabilities, and strengthen cyber defence for enterprise customers.
• NetskopecoreTechnology or IntegrationVocus offers security controls from Netskope as part of its security portfolio for enterprise customers, providing advanced threat detection and protection.
• NEXTDCcoreTechnology or IntegrationNEXTDC colocation and Axon services available through Vocus, providing customers with access to NEXTDC's data centre network across Australia.
• EquinixcoreTechnology or IntegrationVocus Equinix (IBX Centre) service schedule provides customers with connections into Equinix's global data centre ecosystem.
• Northern Territory GovernmentcoreStrategic or Co-development PartnerCollaboration with Northern Territory Government on Terabit Territory project, involving A$7.9 million investment to upgrade the NT's terrestrial network from 10Gbps to 200Gbps fibre backbone with 20Tbps capacity.
• Starlink (SpaceX)coreTechnology or IntegrationVocus Satellite - Starlink provides high-speed, low-latency internet connectivity across Australia with managed support and installation, extending connectivity to remote areas.
• OptuscoreTechnology or IntegrationVocus Wholesale Mobile provides 4G voice, data, and backup solutions over the Optus network, offering more choice, value, and control for wholesale customers.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Telstra: Australia's largest incumbent telecommunications carrier offering enterprise, wholesale, mobile, and government services over a national fibre and wireless network. Directly comparable to Vocus across enterprise and wholesale segments, but with broader consumer mobile and media exposure.
• Optus: Singtel-owned Australian carrier providing mobile, fixed line, enterprise, and wholesale services. Directly comparable in enterprise connectivity and is also the network operator underpinning Vocus's wholesale mobile offering.
• Singtel: Asia-Pacific incumbent carrier owning subsea cable assets and operating enterprise/wholesale businesses across the region. Comparable via Optus (its Australian subsidiary) and as an owner of subsea capacity similar to Vocus's DJSC.

Direct peers

• NBN Co: Australian government-owned wholesale broadband infrastructure operator. Directly comparable as a wholesale fibre/network provider that Vocus resells and competes against in last-mile enterprise connectivity.
• Macquarie Telecom: Australian business-focused telco providing data, voice, mobile, hosting, and colocation to enterprise and government customers. Highly comparable in enterprise/government customer base and product portfolio, though smaller in scale.
• Superloop: Australian and APAC fibre infrastructure provider offering wholesale, enterprise, and consumer connectivity services. Comparable as a fibre/wholesale carrier in the same geographies, but smaller in scale than Vocus.
• Aussie Broadband: Australian independent ISP providing nbn, fibre, mobile, and enterprise services with strong SMB focus. Comparable in business connectivity products and SMB channel, though predominantly an nbn reseller rather than owner of extensive fibre infrastructure.
• TPG Telecom: Major Australian carrier whose enterprise, government, and wholesale fixed business and fibre assets were acquired by Vocus for A$5.25 billion. Directly comparable as a fibre and wholesale carrier prior to the deal, and now a residual competitor in consumer and mobile.

Regional players

• Chorus (New Zealand): New Zealand's largest open-access fibre infrastructure operator serving wholesale and enterprise customers. Comparable in business model as a fibre/wholesale operator, but operates exclusively in New Zealand.
• Spark New Zealand: New Zealand's largest telco offering mobile, broadband, and enterprise services. Comparable as an enterprise and wholesale carrier, but geographically focused on New Zealand rather than Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/VocusAu
• Facebookfacebook.com/VocusAustralia
• LinkedInlinkedin.com/company/vocus-communications/posts/?feedView=all
• Instagraminstagram.com/vocuscomms
• Xx.com/VocusComm

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vocus