What Vigilent does

Vigilent is a privately held applied AI company that develops autonomous cooling optimization software for data centers and other mission-critical facilities. Founded in 2008 by MIT doctorate Cliff Federspiel as Federspiel Controls and later renamed Vigilent, the company is headquartered in Oakland, California with additional operations in the United Kingdom and the Netherlands, and serves customers across 36 countries. Its modular platform combines Vigilent Vision (monitoring and analytics), Vigilent Synergy (predictive control and optimization), Vigilent Core, Studio (custom controls), Insights (portfolio analytics), SmartMesh wireless IoT hardware, and a Copilot managed expert service to dynamically match facility cooling to IT load in real time. The underlying technology integrates three machine learning and control theory techniques, namely supervised learning, model-based control, and extremum seeking, protected by 52 patents in Applied AI and validated across more than 1,500 facility deployments.

The company sells to three primary customer segments: colocation and hyperscale operators, enterprise data centers (notably financial services), and telecommunications providers. Named customers include Verizon, TELUS, Digital Realty, IBM, Atos, Stream Data Centers, 365 Data Centers, Spark, Hutchison Telecom, NTT Communications, Thesee Datacenter, and Target. Vigilent monetizes through quote-based enterprise subscription licensing for its software platform, optional SmartMesh hardware sales, and a recurring Copilot remote expert service. Distribution combines a direct enterprise field sales force organized regionally across the Americas, EMEA, and APAC with strategic channel partnerships with Schneider Electric, Siemens (via Next47), and NTT Facilities, which sell, deploy, and support Vigilent technology globally. The company is venture-backed by Accel Partners, Next47, NTT Facilities, and TELUS Corporation, and expanded through the May 2023 acquisition of SynapSense from Panduit.

Name

Vigilent

Legal name

Vigilent Corporation

Website

https://vigilent.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Vigilent provides AI-driven autonomous cooling optimization software for data centers and mission-critical facilities, serving colocation, enterprise, and telecom operators across 36 countries through subscription licensing, IoT hardware, and managed services.

Ownership category

akta.pro rank

Product category

Data Center Infrastructure Management (DCIM) Software

NAICS

Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415), Industrial and Commercial Fan and Blower and Air Purification Equipment Manufacturing (333413), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Auto Controls For Regulating Residential & Comml Environments (3822), Measuring & Controlling Devices, Nec (3829)

akta.pro primary industry

Cooling Systems & Thermal Management (CRAC/CRAH, Chillers, Liquid Cooling) (HDABAKAD)

akta.pro secondary industries

Chillers & Cooling Plant Equipment (IMAHAKAE), Facilities Operations & Maintenance (Power/Cooling/Mechanical) (HDABANAC), AI Datacenter Power, Cooling & Racks (liquid cooling, power delivery) (HDAAAAAH)

Keywords

• Data center cooling
• AI cooling optimization
• Facility thermal management
• PUE reduction software
• DCIM analytics platform

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI Cooling Optimization Software: Subscription-based AI software platform for data center cooling optimization. Includes Vigilent Vision monitoring and Synergy optimization modules. Revenue derived from software licensing with professional services for deployment and ongoing customer success support.
2. IoT Hardware (Optional): Optional wireless sensors and controllers specifically engineered for Vigilent solution deployments. SmartMesh devices can be provided as part of implementation when customers request hardware.
3. Copilot Service: Remote expert service delivered by human experts to help customers achieve desired outcomes for thermal environment. Premium support and consulting service.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Vigilent sells an AI-powered cooling optimization software platform for mission-critical data centers and telecom facilities, combining monitoring/analytics (Vigilent Vision) with predictive control and optimization (Vigilent Synergy) to dynamically match facility cooling to IT load in real time. The platform integrates with chillers, CDUs, fan walls, AHUs, and BMS/DCIM/power systems via a public API and standards-based architecture, with optional SmartMesh wireless IoT sensors and a remote-expert Copilot service.

Product overview

Vigilent offers a modular AI-powered platform for data center cooling optimization. The core platform consists of Vigilent Vision™ (monitoring and analytics) and Vigilent Synergy™ (predictive control and optimization), supported by Core software, Studio (custom controls), and Insights (analytics and reporting). SmartMesh wireless IoT devices can optionally be deployed for sensor monitoring and control. The platform unifies cooling plant optimization across the entire facility footprint, dynamically controlling data hall cooling equipment and chiller plant systems to maximize PUE while ensuring SLA thermal compliance. A Copilot Service provides remote human expert support for achieving operational and sustainability objectives.

Differentiator

Problem solved

Functional benefit

Brands

• Vigilent Vision: Monitoring and analytics solution for data center infrastructure
• Vigilent Synergy
• Vigilent Studio
• Vigilent Insights
• SmartMesh
• Guard Mode

Products and services

• Vigilent Vision™ Monitoring and analytics solution that provides facility executives with dashboards, trending tools, and reports showing SLA compliance, cooling capacity, performance, energy use, and carbon emissions; allows evaluation on a site-by-site and room-by-room basis across entire data center portfolios.
• Vigilent Synergy™ Predictive control and optimization solution that continuously ingests telemetry, analyzes system behavior, and builds models of how cooling assets affect thermal conditions, using AI to predict optimal control actions and issue commands to cooling systems for real-time optimization.
• SmartMesh Wireless mesh IoT devices (sensors/controllers) that monitor and control data center infrastructure using a self-healing, mesh-to-the-edge network with 128-bit encryption for telemetry collection and cooling control commands.
• Copilot Service Remote human expert service that helps customers achieve desired thermal environment outcomes while minimizing workload and cost, focusing on maximizing operational performance, increasing facility value, and meeting sustainability objectives.
• Vigilent Core Core software module that powers Vigilent Synergy's optimization capabilities, providing the foundational AI and control algorithms.
• Vigilent Studio Custom controls module for Synergy that delivers custom control capabilities to meet specific conditions and operator requirements.
• Vigilent Insights Analytics and reporting module providing capabilities for operations, finance, and sustainability teams across entire data center portfolios.

Quantifiable outcome

• 10% PUE reduction within 20 hours of implementation
• +5 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• NTT FacilitiescoreStrategic or Co-development PartnerStrategic partner providing investment and co-development of data center optimization solutions. Vigilent has strategic alignment with NTT for Asian market expansion.
• Schneider ElectriccoreTechnology or IntegrationStrategic infrastructure partner providing integration with Schneider Electric power and cooling infrastructure. Partners sell, deploy and support Vigilent technology.
• SiemenscoreTechnology or IntegrationStrategic infrastructure partner with integration partnerships and white-space cooling optimization collaboration. Next47 is Siemens venture arm.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Rittal: Rittal provides IT infrastructure including cooling and monitoring solutions for data centers, primarily strong in EMEA. It competes with Vigilent in European enterprise and colocation accounts while offering a broader hardware-led portfolio.

Broad incumbents

• ABB: ABB provides data center cooling, power, and automation solutions to large enterprise, telecom, and industrial customers. Its portfolio breadth and global footprint make it a comparable broad incumbent to Vigilent in cooling optimization.
• Schneider Electric: Schneider Electric is a global infrastructure and DCIM incumbent (EcoStruxure) that is both a strategic Vigilent partner and a competitor offering AI-assisted cooling and building automation across the same enterprise and colo accounts.
• Johnson Controls: Johnson Controls is a building automation and HVAC controls incumbent with significant data center cooling presence. Vigilent's founder Cliff Federspiel previously worked at Johnson Controls, and it remains a comparable buyer-relationship competitor.
• Honeywell: Honeywell provides building automation and data center infrastructure management including cooling optimization, competing with Vigilent for enterprise and colocation customers with broader bundled portfolios.
• Siemens: Siemens offers building automation, data center solutions, and white-space cooling optimization, and is simultaneously a Vigilent partner (and investor via Next47). It targets many of the same enterprise and telecom customers with bundled offerings.

Direct peers

• Nlyte Software: Nlyte is a leading DCIM vendor whose asset management and monitoring capabilities overlap with Vigilent Vision. It competes in similar enterprise and colocation procurements for portfolio-level cooling visibility.
• EkkoSense: EkkoSense offers AI-driven thermal monitoring and optimization software for data centers, closely aligned with Vigilent Synergy. Both target enterprise and colocation operators seeking M&E-grade cooling analytics.
• Munters: Munters manufactures indirect evaporative and air-side cooling systems used in data centers and mission-critical facilities, positioning it as a competing technology path for cooling optimization in similar customer environments.
• Vertiv: Vertiv is a major data center infrastructure vendor offering precision cooling, thermal management, and DCIM software. It competes head-on with Vigilent in AI-driven cooling optimization and is frequently evaluated by the same colocation and enterprise buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds6 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vigilent