24Seven Commerce, LLC

What 24Seven Commerce, LLC does

24Seven Commerce, LLC (legal entity: Digital Retail Consultants, LLC; operating brand: Octopus Bridge) is a San Jose, California-based SaaS provider founded in 2013 that builds middleware connecting brick-and-mortar retailers' point-of-sale systems to eCommerce platforms and marketplaces. Its core product, Octopus Bridge, performs bi-directional, near real-time synchronization of inventory, orders, pricing, and product catalog data across 40+ POS systems (including Retail Pro, Lightspeed, Counterpoint, Microsoft Dynamics GP, Square, Storis, and Erply), 10+ eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce, Wix, nopCommerce, OpenCart), and major and niche marketplaces (Amazon, eBay, Walmart, Google Shopping, Farfetch, Souq, Fancy, SmartEtailing). The platform exposes both a Channel API and a REST API for custom integrations and operates under a 99.9% uptime SLA with SOC 2-aligned commitments and GDPR-compliant data hosting in AWS Germany.

The company's revenue model combines recurring SaaS subscriptions, per-integration licensing fees ranging from $99 (Lightspeed entry tier) to $4,000 (Microsoft Dynamics GP enterprise tier), and professional services for setup and onboarding. Distribution is multi-channel: a self-serve online storefront (shop.24sevencommerce.com) for SMB long-tail purchasing, direct enterprise sales for mid-to-large multi-location retailers, and a channel partner program where POS vendors (notably Windward Software with 4,000+ clients) recommend the integration. Customer base spans more than 20 countries with named anchors including DR3 Sports (Saudi Arabia sporting goods), Vault of Midnight (US comics retail), and SystemPlus (Pakistan systems integrator). Recent product launches through 2025-2026 include Retail Advisor AI (conversational POS querying), OctoWoo B2B (mobile wholesale ordering), Electronic Shelf Labels integration, BOPIS fulfillment, OTB planning reports, and new POS partnerships (STORIS for furniture retail), indicating active platform expansion. Leadership comprises CEO Anil Jindal and VP Sales & Marketing Avnish Saxena; the company is privately held with no external institutional funding disclosed.

Name

24Seven Commerce, LLC

Legal name

Digital Retail Consultants, LLC

Website

https://24sevencommerce.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

24Seven Commerce (Octopus Bridge) provides cloud-based middleware that synchronizes inventory, orders, and pricing between 40+ POS systems and eCommerce platforms and marketplaces, serving brick-and-mortar retailers across 20+ countries with a long-tail SMB and mid-market customer base.

Ownership category

akta.pro rank

Product category

Retail POS eCommerce Integration Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cross-border Marketplaces (Multi-seller) (CRAFAJAA)

Keywords

• POS eCommerce integration
• Omnichannel retail platform
• Inventory synchronization software
• Marketplace integration
• Retail data sync

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Integration Platform: Annual or monthly subscription model for access to Octopus Bridge integration platform. Pricing varies by POS system, number of integrations, locations, and features. Subscription includes cloud hosting, data synchronization, API access, and technical support.
2. Per-Integration Licensing: One-time or recurring fees for specific POS-to-eCommerce integrations. For example, Lightspeed integrations start at $99 per integration, Counterpoint integrations at $2,500 per connection, and Microsoft Dynamics GP integrations at $4,000 per connection. Pricing varies significantly by POS system complexity.
3. Professional Services - Setup & Onboarding: Additional services for custom integration setup, configuration, and implementation support. Some POS integrations offer setup and onboarding services as add-ons (e.g., Lightspeed Shopify Setup at $99).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

24Seven Commerce develops and sells Octopus Bridge, a cloud-based SaaS integration platform that connects brick-and-mortar retailers' POS and ERP systems with e-commerce platforms and online marketplaces. The platform performs bi-directional, near real-time synchronization of inventory, orders, pricing, and product catalogs across 30+ POS systems and 10+ eCommerce/marketplace channels. Supporting offerings include the Octopus REST API and Octopus Channel API for developer integrations, the Retail Advisor AI assistant for conversational POS data querying, and the OctoWoo B2B mobile ordering app for WooCommerce wholesale workflows.

Product overview

24Seven Commerce provides Octopus Bridge, a cloud-based omnichannel integration platform (SaaS) that connects brick-and-mortar POS systems with e-commerce channels and marketplaces. The core product enables bi-directional data synchronization of inventory, orders, pricing, and product catalogs across multiple sales channels. The platform supports integration with 40+ POS systems (including Retail Pro, Lightspeed, Square POS, Shopify POS, Erply, Loyverse, Microsoft RMS, QuickBooks POS, and TallyERP) and 10+ e-commerce platforms (including Shopify, Magento, WooCommerce, BigCommerce, Wix, and nopCommerce) plus marketplaces (Amazon, eBay, Walmart, Google Shopping, Farfetch, Souq). Add-on modules include Retail Advisor AI (conversational POS data querying), OctoWoo B2B (WooCommerce mobile ordering), Gift Card Synchronization, Digital Receipts, Multi-store Sync, Electronic Shelf Labels (ESL), BOPIS, and Open-to-Buy Reports. The company also offers Website Development, Catalog Management, and Social Media Marketing services.

Differentiator

Problem solved

Functional benefit

Brands

• Retail Advisor: AI-powered mobile retail assistant that connects to POS systems for inventory, sales, and supplier insights via conversational AI.
• OctoWoo B2B

Products and services

• Octopus Bridge Cloud-based omnichannel SaaS integration platform enabling bi-directional data exchange between physical POS/ERP systems and eCommerce channels and marketplaces (Shopify, Magento, WooCommerce, BigCommerce, Wix, Amazon, eBay, Walmart, etc.). Automates inventory synchronization, order management, product catalog updates, and pricing across all connected sales channels in near real time. Designed for brick-and-mortar retailers and POS software vendors.
• Octopus Channel API API product enabling channel and marketplace integration, allowing bi-directional data exchange between POS systems and various sales channels.
• Octopus REST API REST API enabling developer access to the Octopus Bridge platform for custom integrations, automation workflows, and bespoke POS-to-eCommerce connections. Documented at developers.octopusbridge.com.
• Retail Advisor AI AI-powered mobile companion for Octopus Bridge merchants. Provides natural language querying of POS data — users ask plain-English questions about Lightspeed sales, inventory, and trends and receive instant answers. Tracks sales, monitors inventory, manages suppliers, and surfaces vendor performance. Available on iOS and Android.
• OctoWoo B2B Mobile Ordering App WooCommerce B2B mobile ordering app enabling wholesale customers and sales teams to scan barcodes, search products, manage orders, and view customer-specific pricing directly from Android devices. Sold as a standalone product for B2B/wholesale retailers using WooCommerce.
• STORIS POS eCommerce Integration POS-to-eCommerce integration for STORIS POS, a system serving the furniture retail industry. Connects STORIS POS users with major online sales channels via Octopus Bridge.
• Square POS + Shopify Integration Automation Integration automation tool for retailers using Square POS and Shopify, streamlining product, price, and stock management across Square POS and Shopify platforms.
• Counterpoint-Shopify Gift Card Integration Standalone gift card integration connecting Counterpoint POS with Shopify, enabling seamless gift card experience across online and in-store channels for omnichannel retailers.
• Website Development Services Professional website development services for retailers building or enhancing their e-commerce presence, sold as a standalone service offering.
• Catalog Management Services Product catalog management services helping retailers prepare and optimize their product data for e-commerce channels, sold as a standalone service offering.
• Social Media Marketing Services Social media marketing and management services for retailers seeking to enhance their online presence and drive sales, sold as a standalone service offering.

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration71 records

AI capability5 records

Feature13 records

Partnerships

Five partnerships are on record, tiered core.

• STORIScoreTechnology or Integration · 1 December 202524Seven Commerce announced official STORIS POS integration with leading eCommerce platforms, expanding connectivity across top marketplace channels. STORIS serves the furniture retail industry, and the integration enables STORIS POS users to connect with major online sales channels through Octopus Bridge.
• Windward Software (Windward System Five)coreTechnology or IntegrationWindward Software partnered with 24Seven Commerce to extend Windward System Five POS capabilities to omnichannel retail. The integration enables product and order data to flow across multiple eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce) and marketplaces (eBay, Amazon, Fancy, Farfetch, Souq). Windward Software serves 4,000+ clients across 37 countries, processing over $1.5 billion in sales annually.
• Amazon MarketplacecoreTechnology or IntegrationOctopus Bridge provides two-way integration between POS systems and Amazon marketplace, enabling brick-and-mortar stores to list products on Amazon and sync inventory automatically. Helps improve Amazon rankings and prevents overselling across channels.
• eBay MarketplacecoreTechnology or IntegrationPOS-to-eBay integration enabling automatic inventory synchronization between physical stores and eBay marketplace. Manages all products in one place, eliminating manual entry and managing listings across multiple channels.
• Walmart MarketplacecoreTechnology or IntegrationIntegration connecting POS systems with Walmart marketplace, enabling retailers to expand to Walmart's marketplace and synchronize inventory across channels automatically.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ChannelEngine: ChannelEngine provides marketplace integration and feed management for brands and retailers selling on multiple marketplaces. Comparable to 24Seven's marketplace integration business (Amazon, eBay, Walmart, Farfetch, Souq).
• Celigo: Celigo is a broader iPaaS platform with retail-specific integration templates for POS, ERP, and e-commerce systems. Comparable as an integration middleware provider serving omnichannel retailers, though typically positioned for larger enterprises.
• Linnworks: Linnworks is a direct competitor offering multi-channel inventory and order management software that connects e-commerce systems, marketplaces, and ERP/POS systems. Highly comparable to 24Seven Commerce's Octopus Bridge platform with overlapping POS integration capabilities.
• Extensiv (formerly eCommerce Integration / Orderhive): Extensiv offers integration and order management solutions connecting POS, ERP, and e-commerce platforms with marketplace connectivity. Closely comparable to 24Seven's omnichannel integration positioning with similar SMB-to-mid-market customer focus.
• Brightpearl: Brightpearl (acquired by Sage) provides retail ERP and order/inventory management software for omnichannel merchants. Comparable as a system that integrates POS, e-commerce, and marketplace channels for brick-and-mortar retailers expanding online.

Emerging players

• Make (formerly Integromat): Make is a visual automation/iPaaS platform used by retailers to build custom POS-to-e-commerce workflows. Comparable as an integration enabling technology, though typically requires more technical resources than 24Seven's turn-key approach.

Broad incumbents

• Square / Block: Square offers POS with integrated e-commerce and omnichannel features for SMB retailers. Comparable as a POS vendor increasingly bundling native online channel functionality that competes with 24Seven's integration layer.
• Shopify (Shopify POS): Shopify operates a broad commerce platform with Shopify POS and integrated e-commerce capabilities. While not a direct middleware competitor, Shopify's native omnichannel features represent the disintermediation threat to 24Seven's core integration layer.
• Rithum (formerly ChannelAdvisor + CommerceHub): Rithum is a larger established e-commerce integration and marketplace management platform serving enterprise retailers. Comparable marketplace integration scope (Amazon, Walmart, eBay) with broader supply chain capabilities than 24Seven.

Others

• Vend (now Lightspeed Retail X-Series): Lightspeed operates retail POS with integrated e-commerce capabilities and is both a competitor (native omnichannel) and a partner (integration target) to 24Seven Commerce. Represents the POS vendor category that 24Seven either integrates with or competes against.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/24SevenCommerce
• Facebookfacebook.com/24SevenCommerce
• LinkedInlinkedin.com/company/24seven-cart-llc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 24Seven Commerce, LLC