human-I-T
Human-I-T is a 501(c)(3) social enterprise nonprofit that refurbishes donated technology into low-cost laptops, tablets, and internet access for income-qualified individuals and 501(c)(3) nonprofits, while funding the mission through corporate ITAD services and sponsorships.
- Company typePrivate
- Founded2015
- HeadquartersLong Beach, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What human-I-T does
Human-I-T is a Colorado-registered 501(c)(3) social enterprise nonprofit, founded in 2012 and headquartered in Bell, California, with 11-50 employees. It operates a closed-loop model that refurbishes donated technology into low-cost devices for underserved communities, delivering against a stated mission to bridge the digital divide for more than 150 million Americans lacking affordable internet-connected technology. Core products include refurbished laptops, Chromebooks, Windows laptops, tablets, and mobile hotspots sold through the Human-I-T Online Store at 40-60% below retail for Gold Members, supplemented by recurring low-cost internet plans starting at $14.99/month, free Digital Literacy and AI Skills training, a 1:1 Digital Navigation service, and bundled 1-year tech support and warranty. The company serves three segments: income-qualified individuals (below 200% federal poverty or enrolled in government assistance programs like SNAP, Medicaid, SSI), 501(c)(3) nonprofit organizations seeking bulk-purchase discounts, and corporate partners who pay for IT Asset Disposition (ITAD), secure data destruction, technology drives, and sponsorship arrangements. Distribution is primarily direct-to-consumer e-commerce with free continental US shipping, augmented by an Enterprise Solutions team for bulk orders, community referral partnerships, and government partnership programs. The organization has reportedly distributed 656+ technology items, supported 120+ households with internet access, supported 22+ digital literacy learners, and diverted 23M+ pounds of e-waste from landfills to date, with over 15,600 active Gold Members enrolled. Underlying technology includes a proprietary 25-point device certification process, an e-commerce platform integrated with Stripe, Apple Pay, Google Pay, and HubSpot, and an AI-powered chatbot for customer support.
human-I-T firmographics
Firmographics- Name
- human-I-T
- Legal name
- Human-I-T
- Website
- https://human-i-t.org
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Human-I-T is a 501(c)(3) social enterprise nonprofit that refurbishes donated technology into low-cost laptops, tablets, and internet access for income-qualified individuals and 501(c)(3) nonprofits, while funding the mission through corporate ITAD services and sponsorships.
- Ownership category
- akta.pro rank
human-I-T industry classification
Industry- Product category
- Refurbished IT Equipment & Digital Inclusion Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Business Support Services (5614)
- SIC
- Computer & Office Equipment (3570), Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)
- akta.pro secondary industries
- Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI), Certified Refurbished Electronics Retail (CRACAJAD), E-Waste (WEEE) Collection, Refurbishment & Recycling (IMAIAFAH)
Keywords
Where human-I-T is headquartered
LocationHeadquarters
- HQ city
- Long Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
human-I-T business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Device Sales: Sale of new and refurbished laptops, tablets, Chromebooks, and hotspots at reduced prices. Gold Members receive 40-60% discounts on retail pricing. Products include Apple MacBooks, Chromebooks, Windows laptops, and tablets.
- Internet Service Plans: Low-cost internet plans and mobile hotspot rental services for Gold Members. Includes plans as low as $14.99/month for qualifying individuals.
- E-Waste/ITAD Services: Professional e-waste disposal and IT asset disposition services for businesses and organizations, including secure data destruction, data center equipment disposal, and technology drives for community donations.
- Corporate Sponsorship: Corporate partnerships allowing organizations to achieve ESG, SDG, and employee activation goals through financial contributions supporting digital equity programs.
- Technology Donations: Acceptance of donated technology equipment from individuals and organizations for refurbishment and redistribution to communities in need.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Gold Membership (Individual) - Free access with eligibility verification |
| Freemium | Monthly | Gold Membership (Nonprofit) - Free for 501(c)(3) organizations |
| Unit Pricing | Pay-as-you-go | Chromebook - As low as $89.99 (Gold Member price) |
| Unit Pricing | Pay-as-you-go | Apple MacBook Air 13.6" - $899.99 Gold Member / $1,079.99 Standard |
| Unit Pricing | Pay-as-you-go | Apple MacBook Pro 14" - $1,029.99 Gold Member / $1,299.99 Standard |
| Unit Pricing | Pay-as-you-go | Apple MacBook Pro 16" - $449.99 Gold Member / $499.99 Standard |
| Unit Pricing | Pay-as-you-go | Apple MacBook Pro 13" - $349.99 Gold Member / $399.99 Standard |
| Unit Pricing | Pay-as-you-go | Apple iPad Air 3 - $159.99 Gold Member / $169.99 Standard |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
human-I-T product offering
Product offeringCore offering
Human-I-T refurbishes donated and surplus technology and redistributes it as low-cost laptops, Chromebooks, tablets, and mobile hotspots through its online store, paired with low-cost internet plans, digital literacy and AI skills training, and tech support. The organization also provides professional E-Waste/ITAD pickup, secure data destruction, and technology drives for businesses and organizations, with revenue and donations funding the digital equity mission.
Product overview
Human-I-T is a social enterprise nonprofit that creates equitable access to technology through a platform combining device sales, internet access services, digital skills training, and tech support. The core product portfolio includes refurbished technology devices (laptops, Chromebooks, Windows laptops, tablets) and mobile internet hotspots sold at 40-60% below retail prices. These are distributed through a tiered membership system: Gold Individual Membership for income-qualified individuals and Gold Nonprofit Membership for 501(c)(3) organizations. Supporting services include AI Skills Course (free practical AI training for service industry workers), Digital Literacy Training, Tech Support Services (1-year free with device purchase), and professional E-Waste/ITAD Services for businesses. The Human-I-T Online Store serves as the e-commerce platform, while Digital Navigation Services provides personalized 1:1 guidance. Additional offerings include an AI-Powered Chatbot for customer support and Enterprise Solutions for bulk purchases of 20+ units. The company operates as a closed-loop model, refurbishing donated e-waste into digital opportunities while diverting materials from landfills.
Differentiator
Problem solved
Functional benefit
Products and services
- Refurbished Technology Devices (Laptops, Chromebooks, Tablets, Windows Laptops) Refurbished laptops, Chromebooks, Windows laptops, and tablets sourced from donations and corporate surplus, certified through a 25-point quality process and sold at 40-60% below retail pricing to low-income individuals, nonprofits, and bulk enterprise buyers.
- Internet Hotspot Rental and Low-Cost Internet Plans Mobile hotspot devices (Franklin T10, Coolpad Pro, Inseego MiFi M2000) and low-cost monthly internet plans (starting at $14.99/month) available exclusively to Gold Members, providing Wi-Fi connectivity for households lacking affordable internet.
- Gold Individual Membership Free membership for income-qualified individuals (enrolled in government assistance programs such as SNAP, Medicaid, SSI, Section 8, or household income below 200% federal poverty level) providing 40-60% device discounts, low-cost internet plans, free digital literacy training, and one-on-one support.
- Gold Nonprofit Membership Free membership for registered 501(c)(3) nonprofits providing 40-60% off retail device prices, bulk nonprofit discounts, flexible payment plans, the 25-point certification process, and 1-year warranty and tech support for community digital inclusion programs.
- AI Skills Course Free training program teaching practical AI tools for retail, warehouse, food, and service industry workers, designed to help hands-on workers adapt to workplace AI adoption without requiring a technical background.
- Digital Literacy Training Free digital skills training for Gold Members covering computer basics, internet safety, and software proficiency to build essential technology competencies in underserved communities.
- Tech Support Services One year of free tech support included with every device purchase, available via text (562-372-6925), email ([email protected]), or online form, with a 1-year hardware warranty and 60-day return policy.
- E-Waste / ITAD Services Professional e-waste pickup, removal, and IT Asset Disposition (ITAD) services for businesses and organizations, including secure data destruction, data center equipment disposal, and technology drives that divert equipment from landfills for refurbishment and reuse.
- Digital Navigation Services Personalized 1:1 digital navigation service where digital navigators assess unique needs and guide individuals to the right mix of devices, internet access, skills training, and tech support to meet their specific online goals.
- Enterprise Solutions (Bulk Purchases) Bulk purchasing program for organizations ordering 20+ units, providing a customized device mix, pricing, and strategic planning support through the Enterprise Solutions team.
- Human-I-T Apparel Branded merchandise including t-shirts, hoodies, jackets, caps, knit caps, and accessories (e.g., 10-Year Anniversary T-Shirt, Pullover Hoodie, Zip Hoodie, Heart Logo Baseball Cap, Water Resistant Jacket), with a 20% employee discount offered.
Quantifiable outcome
- 656+ technology items distributed to communities in need
- +5 more outcomes
Companies that use human-I-T
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
human-I-T technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability5 records
Feature3 records
human-I-T partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Corporate SponsorscoreCorporate organizations partner with Human-I-T to achieve ESG, SDG, and employee activation goals by transforming financial contributions into positive social and environmental impacts. Partners support digital equity initiatives through technology donations and sponsorship programs.
- Government PartnerscoreGovernment partnerships support digital inclusion initiatives at local, state, and federal levels. Human-I-T works with government entities to address digital equity gaps and provide technology access to underserved communities.
- Community OrganizationscorePartnerships with community organizations to provide digital inclusion services, including technology drives, community tech programs, and referrals of individuals needing devices and internet access.
- Corporate E-Waste/ITAD ClientsminorBusinesses and organizations utilize Human-I-T's ITAD (IT Asset Disposition) services for secure e-waste disposal, data destruction, and responsible technology recycling.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
human-I-T competitors and assessment
Company assessmentDirect peers
- PCs for People: Nonprofit social enterprise providing refurbished computers and low-cost internet to low-income individuals — directly mirrors Human-I-T's mission, distribution model (e-commerce + membership/eligibility verification), and refurbished device refurbishment operations.
- TechSoup Global: Nonprofit technology redistribution network that provides discounted/refurbished hardware, software, and services to other nonprofits worldwide — comparable to Human-I-T's nonprofit Gold Membership channel and bulk device offering.
- Back Market: Leading refurbished electronics marketplace selling certified pre-owned laptops, tablets, and smartphones to consumers — directly comparable to Human-I-T's online store product mix and certified refurbishment value proposition, though for-profit and broader market.
- Gazelle: Refurbished device recommerce retailer (owned by ecoATM) buying and reselling used smartphones, tablets, and laptops — directly competes with Human-I-T's refurbished device retail line with established brand recognition.
- CompuCycle: R2-certified ITAD provider offering secure data destruction, electronics recycling, and asset disposition for enterprises — directly comparable to Human-I-T's E-Waste/ITAD Services including data center equipment disposal.
- Cascade Asset Management: ITAD company providing certified electronics recycling, data sanitization, and remarketing services to enterprises and organizations — comparable to Human-I-T's enterprise ITAD/e-waste pickup and data destruction offerings.
- Connecting for Good: Nonprofit digital inclusion organization providing refurbished computers, low-cost internet, and digital literacy training to underserved communities — closely aligned with Human-I-T's holistic four-pillar model (devices, internet, training, support).
Broad incumbents
- Sims Lifecycle Services: Global ITAD and electronics reuse subsidiary of Sims Limited — provides enterprise-scale IT asset disposition, data center decommissioning, and refurbishment; broader portfolio than Human-I-T but competes for the same enterprise ITAD contracts.
- Iron Mountain: Global information management company offering secure IT asset disposition, data destruction, and electronics recycling as part of a broader records management portfolio — large incumbent competing with Human-I-T in enterprise ITAD.
Emerging players
- Swappa: Online marketplace for buying and selling used smartphones, tablets, laptops, and other electronics — partial overlap with Human-I-T's refurbished device retail, primarily consumer-driven peer-to-peer model versus Human-I-T's nonprofit redistribution.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
human-I-T social profiles
Digital presencehuman-I-T financial estimates
Financial estimateRevenue estimate
Valuation estimate
human-I-T leadership team
Management profileNumber of profiles
Profiles2 records
human-I-T funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
human-I-T M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about human-I-T
What does human-I-T do?
Human-I-T refurbishes donated and surplus technology and redistributes it as low-cost laptops, Chromebooks, tablets, and mobile hotspots through its online store, paired with low-cost internet plans, digital literacy and AI skills training, and tech support. The organization also provides professional E-Waste/ITAD pickup, secure data destruction, and technology drives for businesses and organizations, with revenue and donations funding the digital equity mission.
Is human-I-T a public or private company?
human-I-T is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was human-I-T founded?
human-I-T was founded in 2015. It employs 11 to 50 people.
Where is human-I-T based?
human-I-T is headquartered in Long Beach, United States, in the North America region.
How does human-I-T make money?
Five revenue lines are on record. Device Sales are the primary driver. The others are internet Service Plans, E-Waste/ITAD Services, corporate Sponsorship and technology Donations.
Who are human-I-T's main competitors?
Direct peers on record are PCs for People, TechSoup Global, Back Market, Gazelle, CompuCycle, Cascade Asset Management and Connecting for Good. Broad incumbents are Sims Lifecycle Services and Iron Mountain. Swappa is listed as an emerging player.
Does human-I-T have an API?
No public API is recorded for human-I-T.
What industry is human-I-T in?
human-I-T's product category is Refurbished IT Equipment & Digital Inclusion Services. Its primary akta.pro industry code is BPALAIAD, Electronics Refurbishment, Repair & Reuse (Remarketing/Resale), with a secondary code of BPALAIAI, Enterprise Hardware Recycling (Servers, Storage, Networking). Its NAICS code is 8112 and its SIC code is 3570.