State of Arkansas

What State of Arkansas does

The State of Arkansas is a U.S. state government entity, admitted as the 25th state on June 15, 1836, and headquartered at the State Capitol in Little Rock. It operates as a sovereign government organization delivering child support, business, employment, education, recreational, tax, licensing, and public safety services to its residents and businesses through a centralized digital platform and a network of state agencies. The state is led by Governor Sarah Huckabee Sanders, the 47th Governor and first woman to hold the office, inaugurated January 10, 2023.

The core technology platform is the Arkansas.gov portal, a digital government services hub-and-spoke architecture aggregating 371+ online services. Specialized modules include Gov2Go (My Arkansas) for personalized citizen reminders and timelines, ATAP (Arkansas Taxpayer Access Point) for online tax filing, ARSTAR for streamlined vehicle registration renewal, Tyler Arkansas for subscription-based business and law enforcement data access ($150/year, up to $300 for 20 users), Arkansas Mobile ID for smartphone-based digital identity verification, and the Launch platform for workforce/job matching. The state also administers 17 wholly-owned agencies and departments including Transportation (ARDOT), Health, Human Services (ARKids First), Workforce Services (EZARC), Game and Fish, Agriculture, and the Division of Higher Education.

The state's revenue model rests on tax collection (income, sales, franchise, property), licensing and fee services across driver, vehicle, professional, hunting/fishing, and concealed carry licenses, subscription data services (Tyler Arkansas), and managed programs such as the Arkansas Brighter Future 529 education savings plan. Operations span all 75 counties, 52 state parks, and a Treasurer's investment portfolio of approximately $9 billion. The forest industry contributes over $7.3 billion annually, making Arkansas the most forestry-dependent southern state economy. Customer segments are segmented horizontally across residents, business owners, military service members, and disabled individuals, with services distributed through self-serve online portals, mobile apps, and physical agency offices.

Name

State of Arkansas

Legal name

State of Arkansas

Website

https://portal.arkansas.gov

Company type

Private

Founded year

1836

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The State of Arkansas is a U.S. state government entity delivering tax, licensing, business, employment, education, recreational, and public safety services to its residents and businesses through the centralized Arkansas.gov portal and 17 state agencies.

Ownership category

akta.pro rank

Product category

State Government Services

NAICS

Administration of Public Health Programs (923120), Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Administration of Economic Programs (926), Administration of Environmental Quality Programs (924)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro primary industry

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

akta.pro secondary industries

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH), State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN), Tuition Assistance & Voucher/ESA Program Administration (EDADAHAF), State/Provincial Environmental Protection & Natural Resources Administration (BPAIABAL)

Keywords

• State government services
• Tax administration services
• Professional licensing services
• Public records access
• Digital identity verification

Headquarters

HQ city

Little Rock

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Tax Revenue: The state collects various taxes including income taxes, sales taxes, franchise taxes, and property taxes. Income taxes are filed through the Department of Finance and Administration. Property taxes are assessed by county assessors and collected with deadline extensions typically to October 15.
2. Licensing and Fee Services: Revenue generated from various licenses including driver licenses, vehicle registrations, professional licenses (contractors, cosmetologists, real estate brokers), hunting and fishing licenses, and concealed handgun carry licenses. Fees also include business entity filing fees and franchise tax payments.
3. Tyler Arkansas Subscription Services: Annual subscription service at $150.00 providing access to business entity data, inmate database, electronic fingerprint data, vehicle titles/registrations/liens, traffic violation records, commercial driver database, court filings, and criminal background checks. Additional $150 for up to 10 extra users.
4. Arkansas Brighter Future 529 Plan: State-sponsored education savings plan allowing Arkansas taxpayers to deduct up to $5,000 ($10,000 for married couples) from adjusted gross income for contributions, providing revenue through administrative fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The State of Arkansas operates the official Arkansas.gov portal and a network of state agencies that deliver government services to citizens, businesses, and visitors. Core offerings include tax filing through ATAP, vehicle registration renewal via ARSTAR, professional licensing for 40+ industries, vital records, hunting and fishing licenses, unemployment insurance (EZARC), child health coverage (ARKids First), the Arkansas Brighter Future 529 education savings plan, and subscription-based government data access through Tyler Arkansas.

Product overview

The State of Arkansas operates a unified government services platform centered on the Arkansas.gov portal, which functions as the primary citizen-facing gateway to state government. The platform consists of a core portal integrated with multiple specialized service modules including the Gov2Go-powered My Arkansas personal assistant, digital identity services (Mobile ID and REAL ID), the ARSTAR vehicle registration renewal system, ATAP tax filing platform, Tyler Arkansas data subscription services, and numerous specialized services for licensing, taxes, elections, employment, court records, and property management. The architecture follows a hub-and-spoke model where the main portal aggregates access to department-specific systems and third-party platforms. The portfolio serves all citizen segments (residents, businesses, visitors, government employees) through a combination of integrated state agency systems, third-party vendor platforms, and self-service online tools. Key modules like the 529 education savings plan, child support enforcement, unemployment insurance, and hunting/fishing licenses operate as distinct branded services linked through the central portal.

Differentiator

Problem solved

Functional benefit

Brands

• Gov2Go: Digital platform used in Arkansas to provide citizens with personalized reminders and notifications for government services
• Arkansas Mobile ID
• Launch
• Arkansas Brighter Future 529 Plan
• ARSTAR
• ATAP

Products and services

• Arkansas.gov Portal
• My Arkansas (Gov2Go)
• Arkansas Mobile ID
• REAL ID Services
• Arkansas STreamline Auto Renewal (ARSTAR)
• Arkansas Taxpayer Access Point (ATAP)
• Tyler Arkansas Subscriber Services
• Property Tax Center
• Arkansas Brighter Future 529 Plan
• ARKids First
• Launch - Arkansas Jobseekers
• Fishing License Services
• Hunting & Fishing License
• Professional Licensing Services
• Search Site and Commercial Buildings
• Election Polling Place Search
• EZARC Easy Arkansas Claims

Quantifiable outcome

• 371 government services available through the portal
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Arkansas Economic Development CommissioncoreImplementation/ SI/ Consulting Partner · 1 January 1955Originally established as the Arkansas Industrial Development Commission in 1955, the AEDC develops and diversifies the state's economy to enhance quality of life, working with business development, community development, and research functions.
• Arkansas Secretary of StatecoreImplementation/ SI/ Consulting PartnerThe Secretary of State's office handles business entity filings, franchise taxes, elections compliance, and Capitol facilities management, working with other state agencies to provide integrated government services to citizens and businesses.
• Arkansas Department of Finance and AdministrationcoreImplementation/ SI/ Consulting PartnerThe Department of Finance and Administration provides core financial services including tax administration through ATAP, motor vehicle services, child support enforcement, and administrative services supporting multiple government functions.
• Arkansas Department of AgriculturecoreImplementation/ SI/ Consulting PartnerThe Department of Agriculture supports Arkansas forest landowners through programs like the Southern Pine Beetle Prevention Program and Southeast Arkansas Hardwood Reforestation Program, contributing to the state's $7.3 billion forestry industry.
• Arkansas Department of Workforce ServicescoreImplementation/ SI/ Consulting PartnerDWS provides employment services, unemployment insurance through EZARC, workforce development, adult education, and labor market information supporting Arkansas job seekers and employers.
• Arkansas Game and Fish CommissioncoreImplementation/ SI/ Consulting PartnerThe AGFC conserves and enhances Arkansas fish and wildlife and their habitats while promoting sustainable use, managing hunting and fishing licenses and outdoor recreation.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Texas State Government: The State of Texas operates a comparable Texas.gov portal delivering 1,000+ state services, including tax filing, licensing, and digital identity. Comparable as a similarly structured U.S. state government delivering centralized eGovernment services to a similar citizen base.
• MAXIMUS: MAXIMUS operates large-scale government services programs including Medicaid administration, unemployment insurance, and child support enforcement on behalf of U.S. states. Comparable to Arkansas's Department of Human Services functions (Medicaid, ARKids, child support).
• NIC Inc. NIC (now part of Tyler Technologies) historically built and operated state government portals and eGovernment services for multiple U.S. states. Comparable because it provided the same category of centralized digital government services and citizen-facing portals that Arkansas.gov delivers.
• State of Florida: The State of Florida operates a comparable centralized portal providing state services including tax filing, licensing, vital records, and motor vehicle services. Comparable as a peer U.S. state government with similar service breadth and digital delivery model.
• Conduent: Conduent provides government business process services including child support, unemployment claims, and tax processing for state agencies. Comparable because it performs the back-office administrative services that Arkansas performs internally through its own departments.

Emerging players

• Accela: Accela provides a government technology platform for permitting, licensing, and regulatory workflows used by state and local agencies. Comparable to Arkansas's Professional Licensing Services and regulatory administration functions offered through the Department of Labor and Licensing.
• OpenGov: OpenGov offers government budgeting, procurement, and transparency software adopted by many U.S. state and local agencies. Comparable as a technology platform that modernizes state government financial operations and transparency, similar in function to the Arkansas transparency portal.
• Granicus: Granicus provides government experience cloud software—digital communications, legislative management, and citizen engagement platforms—used by state and local agencies. Comparable because it addresses the citizen-engagement and service-access layer that Arkansas.gov and Gov2Go occupy.

Others

• IDEMIA: IDEMIA supplies the underlying identity and credentialing technology behind many U.S. state driver's licenses and Mobile ID programs, including Arkansas Mobile ID. Comparable as the technology enabler for the digital identity product line that Arkansas distributes.

Direct peers

• Tyler Technologies: Tyler Technologies is the underlying technology vendor behind the Tyler Arkansas subscription services and supplies a wide range of government software (tax, courts, public records, vital records) to state and local agencies. It is the most directly comparable commercial counterparty to Arkansas's digital service-delivery platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/SarahHuckabee
• YouTubeyoutube.com/arkansashighway
• Facebookfacebook.com/lesliecrutledge
• LinkedInlinkedin.com/company/state-of-arkansas_2

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments11 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about State of Arkansas