Teksavvy Solutions
Teksavvy Solutions is a privately held Canadian independent ISP, founded in 1998 and headquartered in Chatham, Ontario, delivering internet, IPTV, digital home phone, and wireless LTE services to residential, SMB, rural, and wholesale customers across all Canadian provinces.
- Company typePrivate
- Founded1998
- HeadquartersChatham, Canada
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Teksavvy Solutions does
Teksavvy Solutions Inc. is a privately held Canadian independent internet service provider founded in 1998 and headquartered at 800 Richmond Street in Chatham, Ontario, operating across all 10 Canadian provinces. The company delivers internet, television, digital home phone, and wireless LTE services to residential consumers, small and medium businesses, rural households, and wholesale ISP customers, positioning itself as the consumer-friendly alternative to incumbent carriers Bell, Rogers, and Telus. Core consumer products include three tiered internet packages ranging from 30Mbps to 1.5Gbps ("Just the essentials", "Work and play", "Level Up"), the TekSavvy TV IPTV platform with 125+ HD channels and add-ons such as Cloud PVR and TV On-The-Go, the TekTalk digital home phone service, SkyFi wireless LTE for rural areas, and Fibre Internet packages in select Ontario and Quebec markets.
TekSavvy's technology stack is built on wholesale network access leased from major Canadian carriers (Bell, Rogers, Cogeco, Shaw, TELUS, Videotron, Eastlink), layered with proprietary customer-facing platforms: the MySavvy self-serve account portal, the TekTalk phone management portal, and a TekSavvy TV streaming platform compatible with Apple TV, Fire TV, Chromecast, Android TV, Samsung and LG smart TVs, iOS, and Android devices. The company also operates a Shared Internet Resources (SIR) traffic management policy that prioritizes real-time applications while maintaining net neutrality principles. Broadcasting distribution for TekSavvy TV is delivered through wholly-owned subsidiary Hastings Cable Vision Ltd. The CTO Charlie Burns and CEO Marc Gaudrault lead a team of 501–1000 employees.
TekSavvy generates revenue primarily through recurring monthly subscriptions across consumer internet tiers, TV packages (TekSavvy TV Basic at $25/month, Top 40 bundle at $45/month), add-ons (Cloud PVR $10/month, set-top-box rental $8/month, SIR opt-out fee $5/month), TekTalk phone plans, SkyFi rural LTE, Business Solutions for SMBs, and Wholesale network access for other ISPs. Go-to-market is direct-to-consumer via teksavvy.com with address-based availability checking, supported by phone-based sales and support (1-877-779-1575), with supplementary distribution through a Partner Program for resellers and a Wholesale channel for carrier customers. The company is bootstrapped and founder-led with no external private equity or venture capital funding rounds identified in the available data.
Teksavvy Solutions firmographics
Firmographics- Name
- Teksavvy Solutions
- Legal name
- TekSavvy Solutions Inc.
- Website
- https://teksavvy.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Teksavvy Solutions is a privately held Canadian independent ISP, founded in 1998 and headquartered in Chatham, Ontario, delivering internet, IPTV, digital home phone, and wireless LTE services to residential, SMB, rural, and wholesale customers across all Canadian provinces.
- Ownership category
- akta.pro rank
Teksavvy Solutions industry classification
Industry- Product category
- Residential Internet and Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)
- akta.pro secondary industries
- Wholesale Fixed Access & Bitstream Providers (HDAIABAF), Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL)
Keywords
Where Teksavvy Solutions is headquartered
LocationHeadquarters
- HQ city
- Chatham
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Teksavvy Solutions business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Others
Revenue model
- Internet Access Services: Residential and business internet services including DSL, cable, and fibre connections. Provides multiple speed tiers from 30Mbps to 1.5Gbps with unlimited usage options.
- Television Services: IPTV streaming service offering over 125 HD channels including basic, Pick 10, Sports Plus, and premium add-ons. TekSavvy TV Basic is $25/month with Pick 10 add-on at $20/month. Service provided through broadcasting distribution partner Hastings Cable Vision.
- Digital Home Phone (TekTalk): VoIP-based digital home phone service with local and long-distance calling options, managed through the TekTalk Portal.
- SkyFi Wireless: LTE wireless internet service for rural residents in areas without wired connectivity options.
- Business Solutions: Dedicated internet and voice solutions for business customers, backed by over 20 years of experience.
- Wholesale Services: Wholesale network access services provided to other ISPs through regulatory-mandated third-party internet access arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Just the essentials - Budget-friendly internet for basic household needs |
| Subscription | Monthly | Work and play - Mid-tier package for working from home and family use |
| Subscription | Monthly | Level Up - High-performance package for heavy users and smart homes |
| Subscription | Monthly | Fibre Internet - Super-fast unlimited fibre packages |
| Subscription | Monthly | TekSavvy TV Basic + Pick 10 |
| Subscription | Monthly | Cloud PVR Add-on |
| Subscription | Monthly | TekSavvy TV Set-Top-Box Rental |
| Subscription | Monthly | SIR Policy Opt-Out Fee |
| Subscription | One time/ perpetual license | Referral Program |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Teksavvy Solutions product offering
Product offeringCore offering
TekSavvy Solutions is an independent Canadian ISP that delivers residential and business internet, television, and digital home phone services by reselling wholesale network access from major carriers. It markets tiered internet plans (DSL, cable, and fibre up to 1.5 Gbps), TekSavvy TV IPTV streaming with 125+ HD channels, TekTalk VoIP home phone, and SkyFi wireless LTE for rural customers, supported by the MySavvy self-serve portal and a wholesale arm serving other ISPs.
Product overview
TekSavvy Solutions is a Canadian telecommunications company offering a unified product portfolio of internet, television, and phone services. The core offering consists of three internet packages (Just the essentials at 30Mbps, Work and play at 100Mbps, and Level Up at 1.5Gbps) plus dedicated Fibre Internet in Ontario and Quebec. Television service (TekSavvy TV) provides 125+ HD channels with add-ons including Cloud PVR and TV On-The-Go mobile streaming. Digital home phone is delivered through TekTalk. Rural customers are served by SkyFi wireless LTE. Business Solutions targets commercial customers, while the MySavvy customer portal provides account management across all services. Bundles combine TV and internet packages for integrated customer subscriptions.
Differentiator
Problem solved
Functional benefit
Brands
- TekTalk: Digital home phone service offering local and long-distance calling packages
- SkyFi
- MySavvy
- TekSavvy TV
Products and services
- TekSavvy Residential Internet Residential broadband internet service delivered over DSL, cable, and fibre, marketed in three speed tiers (Just the essentials up to 30 Mbps, Work and play up to 100 Mbps, Level Up up to 1.5 Gbps) with unlimited monthly usage options; targeted at Canadian households seeking affordable home internet.
- TekSavvy TV IPTV streaming television service offering over 125 HD channels including TekSavvy TV Basic and Pick 10 add-ons, with cloud PVR, Look-Back and Restart features, and TV On-The-Go mobile streaming; provided through broadcasting distribution partner Hastings Cable Vision with TekSavvy acting as sales, support, and billing agent.
- TekTalk Digital Home Phone VoIP-based digital home phone service with local and long-distance calling packages, managed through the TekTalk Portal; targeted at Canadian residential customers seeking an alternative to incumbent telco home phone offerings.
- SkyFi Wireless LTE Wireless LTE internet service designed for rural Canadian residents who lack access to traditional wired internet options, providing broadband connectivity where DSL or cable are unavailable.
- TekSavvy Fibre Internet Super-fast unlimited fibre internet packages available in select areas of Ontario and Quebec, offering high-speed fibre connectivity to residential customers in fibre-served regions.
- TekSavvy Business Solutions Dedicated internet and voice solutions for small and medium businesses, backed by over 20 years of TekSavvy's business support experience; targeted at Canadian SMBs needing reliable, competitively priced connectivity.
- TekSavvy TV Set-Top-Box Rental set-top-box hardware for TekSavvy TV at $8 per month, featuring a full-featured TV remote, fast setup, Google TV certification, Dolby Digital Plus, Wi-Fi 6 2x2 802.11ax dual band, and IR and Bluetooth connectivity.
- TekSavvy Internet and TV Bundles Combined TV and internet packages that pair TekSavvy internet with TekSavvy TV channel packages, marketed as integrated home entertainment and connectivity subscriptions for residential customers.
- MySavvy Customer Portal Self-serve customer portal used by TekSavvy subscribers to manage account, billing, payment, internet usage monitoring, service changes, invoices, and profile updates.
Quantifiable outcome
- 9 years running as Toronto's Best ISP
- +1 more outcomes
Companies that use Teksavvy Solutions
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Teksavvy Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature4 records
Teksavvy Solutions partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- WIND MobileminorDuring a period of vendor delays and network outages in 2013, TekSavvy partnered with WIND Mobile to loan mobile hotspots and data sticks with unlimited data to affected customers for up to 30 days.
- Hastings Cable VisioncoreBroadcasting distribution partner for TekSavvy TV services. TekSavvy TV service is provided by Hastings Cable Vision, with TekSavvy acting as sales, support and billing agent.
- United Way Chatham & OttawaminorCommunity partner for corporate social responsibility initiatives. TekSavvy partners with local organizations including United Way for community support and giving back.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Teksavvy Solutions competitors and assessment
Company assessmentDirect peers
- VMedia: Toronto-based independent ISP providing internet, TV, and home phone across Ontario, Quebec, BC, and Alberta using wholesale carrier access. Competes head-to-head with TekSavvy in Ontario for price-sensitive residential and SMB customers seeking an alternative to incumbents.
- Ebox: Quebec-based independent ISP offering DSL, cable, and fibre internet plus home phone services, leveraging the same wholesale access model as TekSavvy. Comparable scale, customer profile (residential/SMB in Quebec and Ontario), and business model make it the most direct Canadian competitor.
- Start Communications: Ontario-based independent ISP offering internet, TV, and home phone services to residential and business customers via wholesale access. Closely comparable in geography, product mix, and independent-ISP positioning; frequently named alongside TekSavvy as a top independent alternative in Ontario.
- Acanac: Canadian independent ISP providing DSL, cable, and fibre internet plus home phone services across multiple provinces. Operates with the same wholesale-dependent model and competes directly on price in the same consumer-friendly ISP category.
- Distributel Communications: Canadian independent ISP offering residential and business internet, TV, and phone services via wholesale access from incumbents. Operates with the same competitive proposition as TekSavvy — consumer-friendly alternative to the major telcos — and was eventually acquired by Bell Media, illustrating the consolidation pressure on this category.
Broad incumbents
- Bell Canada: Canada's largest incumbent telecommunications carrier offering internet, TV, phone, and mobile services. Although Bell provides wholesale access to TekSavvy, it also competes directly across every product line and sets the regulatory framework that governs TekSavvy's economics.
- Cogeco Communications: Canadian cable operator providing internet, TV, and phone in Ontario, Quebec, and select Atlantic provinces. Acts as both a wholesale access supplier and a competing broadband provider in TekSavvy's footprint, particularly in Ontario and Quebec.
- Rogers Communications: Major Canadian incumbent cable/telecom carrier offering internet, TV, phone, and wireless. Competes head-to-head with TekSavvy in cable-internet geographies and is a wholesale access provider, creating both supplier and competitor dynamics.
- TELUS: Western Canadian incumbent offering internet, TV, phone, and mobile. Competes with TekSavvy in BC, Alberta, and Ontario, and is jointly disputing wholesale fibre access rules before the CRTC — directly shaping TekSavvy's competitive environment.
Emerging players
- Xplornet Communications: Canadian rural-focused broadband provider delivering internet via fixed wireless, satellite, and LTE. Competes with TekSavvy's SkyFi in rural and underserved geographies, with stronger rural-specific infrastructure and government broadband subsidies exposure.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Teksavvy Solutions social profiles
Digital presenceTeksavvy Solutions compliance and trust
Trust signalCompliance2 records
Teksavvy Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teksavvy Solutions leadership team
Management profileNumber of profiles
Profiles3 records
Teksavvy Solutions subsidiaries and ownership
Company hierarchySubsidiaries1 record
Teksavvy Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teksavvy Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teksavvy Solutions
What does Teksavvy Solutions do?
TekSavvy Solutions is an independent Canadian ISP that delivers residential and business internet, television, and digital home phone services by reselling wholesale network access from major carriers. It markets tiered internet plans (DSL, cable, and fibre up to 1.5 Gbps), TekSavvy TV IPTV streaming with 125+ HD channels, TekTalk VoIP home phone, and SkyFi wireless LTE for rural customers, supported by the MySavvy self-serve portal and a wholesale arm serving other ISPs.
Is Teksavvy Solutions a public or private company?
Teksavvy Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Teksavvy Solutions founded?
Teksavvy Solutions was founded in 1998. It employs 501 to 1,000 people.
Where is Teksavvy Solutions based?
Teksavvy Solutions is headquartered in Chatham, Canada, in the North America region.
How does Teksavvy Solutions make money?
Six revenue lines are on record. Internet Access Services are the primary driver. The others are television Services, digital Home Phone (TekTalk), skyFi Wireless, business Solutions and wholesale Services.
Who are Teksavvy Solutions's main competitors?
Direct peers on record are VMedia, Ebox, Start Communications, Acanac and Distributel Communications. Broad incumbents are Bell Canada, Cogeco Communications, Rogers Communications and TELUS. Xplornet Communications is listed as an emerging player.
Does Teksavvy Solutions have an API?
No public API is recorded for Teksavvy Solutions.
What industry is Teksavvy Solutions in?
Teksavvy Solutions's product category is Residential Internet and Telecommunications Services. Its primary akta.pro industry code is HDAIADAA, Residential/Broadband ISPs (Consumer Internet), with a secondary code of HDAIABAF, Wholesale Fixed Access & Bitstream Providers. Its NAICS code is 51711 and its SIC code is 4813.