Línea Directa
Línea Directa is a Madrid-based direct-to-consumer Spanish insurance company (founded 1995) selling auto, home, health, pet, mobility, and small-business policies online and via mobile apps to more than 3.8 million customers across Spain, with Bankinter holding a 17% stake.
- Company typePrivate
- Founded1995
- HeadquartersMadrid, Spain
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Línea Directa does
Línea Directa Aseguradora S.A. Compañía de Seguros y Reaseguros is a Madrid-headquartered (Tres Cantos) Spanish private insurance company founded in 1995, operating a direct-to-consumer model that distributes personal and small-business insurance products without bank or agent intermediaries. The company sells auto, motorcycle, home, health, pet, mobility/scooter, illegal-occupation, professional-vehicle, and business multi-risk policies through a digital platform comprising a self-serve website, native iOS/Android/Huawei mobile apps, phone sales, and a free callback service. Its technology stack includes an online quote engine that produces prices in under two minutes, a customer portal for policy management and claims filing, real-time tow-truck tracking through the app, and the ConducTOP telematics-style rewards app that uses photo-based driving verification.
The business model is built on recurring insurance premiums with mixed billing cadences (annual for home/auto/pet/mobility, monthly for health). Pricing is tiered across products — e.g., health from €19.90/month with no copayments, pet from €39.90/year, scooter insurance at €99/year, illegal occupation at €24/year — and amplified by promotional guarantees such as the 40% home discount campaign (June–September 2026) targeting customers switching from bank-linked mortgage insurance. Q1 2026 gross written premiums totaled €303 million, with auto representing 77.9% of business (down from 81.4% in 2025) and home contributing €43.5 million. The company serves more than 3.8 million individual and SMB customers exclusively in Spain, is 17%-owned by Bankinter, and uses the Línea Directa brand under license from Grupo Direct Line while operating as an independent entity. Customer engagement is supported by the Por SER loyalty program, multi-product bundling (Coche+Casa), and an eKomi-verified 9.2/10 customer satisfaction score across 51,195+ reviews.
Línea Directa firmographics
Firmographics- Name
- Línea Directa
- Legal name
- Línea Directa Aseguradora S.A. Compañía de Seguros y Reaseguros
- Website
- https://lineadirecta.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Línea Directa is a Madrid-based direct-to-consumer Spanish insurance company (founded 1995) selling auto, home, health, pet, mobility, and small-business policies online and via mobile apps to more than 3.8 million customers across Spain, with Bankinter holding a 17% stake.
- Ownership category
- akta.pro rank
Línea Directa industry classification
Industry- Product category
- Direct Personal Insurance
- NAICS
- Direct Property and Casualty Insurance Carriers (524126)
- SIC
- Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Retail (Personal Lines) Insurance Brokerage (FSAEADAA)
Keywords
Where Línea Directa is headquartered
LocationHeadquarters
- HQ city
- Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
Línea Directa business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Insurance Premiums - Auto: Primary revenue stream from auto insurance policies covering cars, motorcycles, and electric vehicles. Auto segment represented 77.9% of business in Q1 2026, down from 81.4% in 2025, showing strategic diversification efforts.
- Insurance Premiums - Home: Home insurance policies including essential, complete, and complete plus tiers. Home insurance generated €43.5 million in Q1 2026. Company actively promoting home insurance growth to reduce auto segment concentration.
- Health Insurance: Health insurance products including Specialists, Complete, and Dental plans. Starting from €19.90/month with no copayments.
- Pet Insurance: Pet insurance for dogs and cats with Essential and Complete coverage options. Starting from €39.90/year.
- Mobility Insurance: Insurance for electric scooters and bicycles, mandatory in Spain. Priced at €99/year.
- Illegal Occupation Insurance: Specialized coverage for home illegal occupation protection. Priced at €24/year.
- Business Multi-risk Insurance: Multi-risk business insurance for self-employed and companies covering professional vehicles and business assets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Home Insurance - 40% discount promotion for mortgage-linked customers |
| Subscription | Monthly | Health Insurance from €19.90/month |
| Subscription | Annual | Pet Insurance from €39.90/year |
| Subscription | Annual | Scooter Insurance €99/year |
| Subscription | Annual | Illegal Occupation Insurance €24/year |
| Subscription | Annual | Coche+Casa Bundle Formula |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Línea Directa product offering
Product offeringCore offering
Línea Directa is a Spanish direct-to-consumer insurance company that underwrites and distributes car, motorcycle, home, health, pet, electric scooter/bicycle, illegal occupation, professional vehicle, and business multi-risk insurance policies. The company sells coverage directly to customers through its website, mobile apps, and phone channels, bypassing bank-insurance intermediaries. Policies are issued under the Línea Directa Aseguradora S.A. brand, with multi-product bundling and a loyalty program driving cross-line retention.
Product overview
Línea Directa is a Spanish insurance company offering a comprehensive portfolio of personal and business insurance products through both digital and traditional channels. The core product lineup includes car insurance (Seguro de Coche), motorcycle insurance (Seguro de Moto), home insurance (Seguro de Hogar), health insurance (Seguro de Salud), pet insurance (Seguro de Mascotas), and mobility insurance for e-scooters and bicycles (Seguro de Patinetes y Bicis). Additional offerings include specialized products such as illegal occupation insurance (Seguro ante la Ocupación ilegal), professional vehicle insurance (Vehículos Profesionales), and business multi-risk insurance (Multirriesgo Negocios). The company supports its products with digital services including a mobile app, the ConducTOP driving behavior reward program, and the Por SER loyalty program. Products are available for individuals (Particulares), self-employed professionals, and businesses (Autónomos y Empresas).
Differentiator
Problem solved
Functional benefit
Brands
- Coche+Casa: A bundled insurance package combining car and home insurance products offered at a discount.
- Por SER
- ConducTOP
Products and services
- Seguro de Coche (Car Insurance)
Quantifiable outcome
- 40% savings on home insurance for customers switching from bank-linked mortgage insurance
- +2 more outcomes
Companies that use Línea Directa
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Línea Directa technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Línea Directa partnerships and signals
Strategic signalScale indicators11 records
Recent moves6 records
Expansion highlights6 records
Línea Directa competitors and assessment
Company assessmentEmerging players
- Adeslas: Major Spanish health insurance provider (part of Mutua Madrileña). Relevant peer specifically for Línea Directa's health insurance expansion, with established medical provider networks and a longer track record in the segment.
- Sanitas: Leading Spanish health insurer (part of Bupa) and a relevant competitor to Línea Directa's growing Salud product line. Overlap is concentrated in health insurance, where Sanitas has deeper provider networks and brand equity.
- Caser Seguros: Spanish multi-line insurer with strong home, auto, and health offerings. Competes with Línea Directa across personal lines and serves as a reference point for digital distribution strategies among Spanish mid-sized incumbents.
Broad incumbents
- Generali Seguros: Major European insurer with a sizable Spanish operation in personal and commercial lines. Competes with Línea Directa in auto and home while offering broader life and investment products through multi-channel distribution.
- Allianz Seguros: Large multinational insurer active in Spain across personal and commercial lines. Competes in auto and home, with growing direct/digital capabilities that increasingly overlap with Línea Directa's proposition.
- MAPFRE: Spain's largest insurance group and parent of Verti. Offers a full multi-channel portfolio including auto, home, health, and life, and serves as both a competitor and indirect benchmark for Línea Directa's digital strategy.
- Direct Line Group: UK-listed direct insurance specialist and the original owner of the Línea Directa brand. Although Línea Directa is independent, the strategic model — direct-to-consumer, single-country, auto-centric — closely mirrors Direct Line Group's playbook.
- Zurich Seguros: Global insurer with Spanish personal and commercial lines business. Provides direct and intermediated competition in home and auto, and a relevant benchmark for product breadth and pricing in Spain.
- Mutua Madrileña: Largest mutual insurer in Spain with a strong auto franchise and growing direct/digital capabilities. Competes with Línea Directa across personal lines while also offering bancassurance and broker channels.
Direct peers
- Verti Seguros: Spanish direct-to-consumer insurance brand owned by MAPFRE, offering car, motorcycle, home, and other personal lines online. Operates the same direct model as Línea Directa, competing head-to-head for Spanish price-sensitive consumers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Línea Directa social profiles
Digital presenceLínea Directa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Línea Directa leadership team
Management profileNumber of profiles
Línea Directa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Línea Directa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Línea Directa
What does Línea Directa do?
Línea Directa is a Spanish direct-to-consumer insurance company that underwrites and distributes car, motorcycle, home, health, pet, electric scooter/bicycle, illegal occupation, professional vehicle, and business multi-risk insurance policies. The company sells coverage directly to customers through its website, mobile apps, and phone channels, bypassing bank-insurance intermediaries. Policies are issued under the Línea Directa Aseguradora S.A. brand, with multi-product bundling and a loyalty program driving cross-line retention.
Is Línea Directa a public or private company?
Línea Directa is a private company. It is classified as corporate owned and is currently operating.
When was Línea Directa founded?
Línea Directa was founded in 1995. It employs 1,001 to 5,000 people.
Where is Línea Directa based?
Línea Directa is headquartered in Madrid, Spain, in the Europe region.
How does Línea Directa make money?
Seven revenue lines are on record. Insurance Premiums - Auto is the primary driver. The others are insurance Premiums - Home, health Insurance, pet Insurance, mobility Insurance, illegal Occupation Insurance and business Multi-risk Insurance.
Who are Línea Directa's main competitors?
Emerging players on record are Adeslas, Sanitas and Caser Seguros. Broad incumbents are Generali Seguros, Allianz Seguros, MAPFRE, Direct Line Group, Zurich Seguros and Mutua Madrileña. Verti Seguros is listed as a direct peer.
Does Línea Directa have an API?
No public API is recorded for Línea Directa.
What industry is Línea Directa in?
Línea Directa's product category is Direct Personal Insurance. Its primary akta.pro industry code is FSAEADAA, Retail (Personal Lines) Insurance Brokerage. Its NAICS code is 524126 and its SIC code is 6331.