What Mirazon does

Mirazon is a privately held managed service provider (MSP) founded in 2000 in Louisville, Kentucky by four IT engineers — Karen Albers, Barry, Craig Stein, and John Ross. The firm delivers managed IT infrastructure, managed networking, comprehensive IT solutions, cybersecurity services, and project-based IT consulting to 1,000+ organizations ranging from small local businesses to Fortune 500 enterprises. Its client base is diversified across manufacturing, construction, professional services, education, healthcare, logistics, non-profit, and government sectors, with concentrated Midwest delivery through offices in Louisville, Indianapolis, Kansas City, and Cincinnati.

The company operates three managed services tiers — Co-Managed IT, Standard IT, and High Security — priced on a per-user/per-device monthly subscription basis with a $1,000 monthly minimum. Co-Managed IT supplements internal IT teams with monitoring, patching, and helpdesk support; Standard IT delivers full-service coverage including EDR, firewall management, M365 tenant administration, and backups; High Security adds SIEM, 24/7 SOC response, and vulnerability scanning. These tiers are built on a partner-led technology stack anchored by Microsoft (M365, Azure, Teams, Windows Server, Hyper-V), Fortinet (firewall/SASE), Veeam (backup), CrowdStrike (EDR), Adlumin (SIEM), Proofpoint (email security), Object First (immutable backup), Citrix (virtualization), Dell (hardware), and RUCKUS (wireless). Mirazon also provides project-based IT consulting, staff augmentation billed in 15-minute increments, emergency break-fix support, and specialized offerings including VMware-to-Hyper-V migration and M&A IT support.

Revenue mechanics combine recurring monthly managed services subscriptions with project-based fixed-fee consulting, hardware/software procurement resold through partner relationships, and hourly break-fix engagements. Go-to-market is sales-led with direct field sales for enterprise, inside sales for SMB, regional events (LouMUG, manufacturing expos, HR conferences), content marketing (blog, resource guides, webinars), and SEO targeting the Louisville/Midwest region. Mirazon was recognized on the Channel Futures MSP 501 list in 2025, supports compliance frameworks including PCI DSS, HIPAA, NIST 800-171, CMMC Level 2, and SOX, and continues to operate as a founder-controlled private company with no disclosed external funding.

Name

Mirazon

Legal name

Mirazon

Website

https://mirazon.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Mirazon is a privately held managed service provider founded in 2000 in Louisville, Kentucky, delivering managed IT, cybersecurity, and IT consulting services to 1,000+ organizations ranging from small businesses to Fortune 500 enterprises across manufacturing, construction, healthcare, education, and government sectors in the U.S. Midwest.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Remote Monitoring & Management (RMM) Services (BPAEABAA)

akta.pro secondary industries

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Security Operations Center (SOC) as a Service (BPAEADAB), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO), Security Awareness & Phishing Simulation Managed Services (BPAEADAK)

Keywords

• Managed IT services
• Cybersecurity services
• IT consulting
• Network management
• Cloud migration

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly fees for comprehensive IT management including monitoring, maintenance, security, helpdesk support, and strategic technology planning. Priced based on users and devices with three tiers: Co-Managed IT, Standard IT, and High Security.
2. Project-Based IT Consulting: One-time project engagements for specific IT initiatives such as cloud migrations, network design, virtualization projects, domain migrations, and infrastructure upgrades. Billed at fixed-fee proposals with clear scope - no monthly fees or retainers.
3. Staff Augmentation: Contract-free IT staffing services providing experienced engineers for short-term or long-term needs. Billed in 15-minute increments, offering flexibility for clients who need specialized expertise without permanent hires.
4. Emergency/Break-Fix Support: Hourly rate services for urgent IT issues outside of managed services agreements, including ransomware remediation and disaster recovery response.
5. IT Procurement Services: Hardware, software, and subscription procurement services leveraging elite partnership statuses to provide best-in-class technology solutions to clients.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mirazon is a managed service provider (MSP) that delivers outsourced IT operations, cybersecurity protection, and project-based IT consulting for organizations ranging from small local businesses to Fortune 500 companies. Its core offering bundles 24/7 infrastructure and network monitoring, helpdesk support, layered cybersecurity, backup and disaster recovery, and strategic technology planning into subscription packages, complemented by fixed-fee project work and contract-free staff augmentation. The company operates from regional offices in Louisville, Indianapolis, Kansas City, and Cincinnati, supporting clients nationwide.

Product overview

Mirazon is a managed service provider (MSP) offering a unified platform of IT services rather than discrete software products. The core offering comprises three interconnected managed service tiers—Co-Managed IT, Standard IT, and High Security—delivered through Managed IT Infrastructure, Managed Network, and Comprehensive IT Solutions (Total IT). These foundational services are augmented by specialized cybersecurity services including Security Assessments, Security Awareness Training, Ransomware Remediation, and Data Protection. Mirazon also provides IT Consulting services encompassing Microsoft Solutions, Networking Services, Virtualization Services, M&A/Domain Migration, Disaster Recovery, Staff Augmentation, Cloud Migration, Infrastructure Services, and VMware-to-Hyper-V Migration. The service architecture operates on a modular basis where clients can select Co-Managed IT to supplement internal teams, Standard IT for full-service coverage, or High Security for enhanced protection with SIEM and 24/7 SOC. All services are delivered through partnerships with technology leaders including Microsoft, Fortinet, Veeam, CrowdStrike, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Infrastructure 24/7 monitoring, alerting, and management of critical IT infrastructure including servers, networks, storage, and backups. Includes cybersecurity threat protection, server maintenance, compliance support, and regular reporting. For organizations needing proactive IT operations management.
• Managed Network Services Network management services including secure network design, traffic shaping, and network security solutions. Covers patching, alerting, monitoring, and maintenance for business networks. For organizations needing outsourced network operations.
• Comprehensive IT Solutions (Total IT) Full-service IT operations providing end-user support, server and storage management, network and security monitoring, technology strategy and budgeting, backup and disaster recovery, and procurement as a unified managed package. For organizations seeking a single outsourced IT function.
• Security Assessments In-depth cybersecurity intelligence assessments covering backups, Active Directory, Office 365, and firewall security. Provides vulnerability identification, budget analysis, and actionable remediation strategies. For organizations needing periodic or annual security reviews.
• Security Awareness Training Employee cybersecurity training covering phishing, social engineering, and emerging threats. Includes interactive modules, simulated phishing attacks, user behavior analysis, and reporting dashboards. For organizations seeking to reduce human-factor security risk.
• Ransomware Remediation Ransomware response services including detection, remediation, and protection. Covers incident containment, forensics coordination with insurance and law enforcement, data rescue, system recovery, and remediation planning. For organizations experiencing or preparing for ransomware incidents.
• Data Protection Backup and disaster recovery services following the 3-2-1-1-0 rule (3 backups, 2 media types, 1 offsite, 1 cloud, 0 errors). Includes immutable backups, layered data protection architecture, and disaster recovery planning. For organizations needing resilient data protection.
• Microsoft Solutions Microsoft partner services covering Microsoft 365, Azure, Teams, SharePoint, OneDrive, Exchange, Windows Server, Hyper-V, SQL Server, and licensing. Includes cloud consulting, M365 health checks, and licensing reviews. For organizations running or migrating to Microsoft platforms.
• Networking Services Network consulting and project services covering layer 2/3 networking, SD-WAN, Wi-Fi design, and firewall implementation. Includes network discovery, asset documentation, environmental risk assessment, and remediation planning. For organizations undertaking network design or refresh projects.
• Virtualization Services Virtualization consulting covering Hyper-V, VMware, Citrix VDI/RDS, and cloud virtualization. Includes environment troubleshooting, design, maintenance, upgrades, and backup architecture. For organizations modernizing or stabilizing virtual infrastructure.
• M&A IT Support and Domain Migration Technology support for mergers, acquisitions, and divestitures including domain consolidation, Active Directory integration, data security during transitions, and IT system migration planning. For organizations executing M&A transactions or carve-outs.
• Disaster Recovery Services Disaster recovery planning and implementation including backup strategies, business continuity planning, documented recovery procedures, and off-site backup storage solutions. For organizations needing formal recovery and continuity planning.
• Staff Augmentation On-demand IT staffing providing experienced engineers for project work, specialized expertise, capacity scaling, and gap bridging. Offers contract-free flexibility with 15-minute billing increments. For organizations needing specialized IT skills without permanent hires.
• Cloud Migration Services

Quantifiable outcome

• 50% of businesses experienced unplanned outages
• +4 more outcomes

Named customers16 records

Segments9 records

Ideal customer profiles9 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft partner with certified experts in Microsoft 365, Azure, Teams, Windows Server, Hyper-V, Exchange, SQL Server, and Microsoft Defender. Provides licensing guidance, cloud migration, tenant optimization, and security hardening services. Featured partner prominently on Mirazon's technology stack.
• FortinetcoreTechnology or IntegrationKey security partner providing firewall, network security, and FortiSASE solutions. Mirazon leverages Fortinet's security portfolio for managed network services and enterprise-grade cybersecurity protection.
• VeeamcoreTechnology or IntegrationData protection and backup partner. Mirazon provides Veeam-powered backup and disaster recovery solutions, leveraging Veeam's virtualization backup capabilities for VMware, Hyper-V, and cloud workloads.
• DellcoreTechnology or IntegrationHardware partner providing Dell computers, servers, storage, and Dell EMC solutions. Recommended hardware vendor for client infrastructure deployments.
• RUCKUS NetworkscoreTechnology or IntegrationWi-Fi and networking partner providing RUCKUS wireless equipment. Mirazon designs and deploys RUCKUS Wi-Fi solutions for manufacturing, warehouse, and complex environments.
• CrowdStrikecoreTechnology or IntegrationEndpoint detection and response (EDR) partner. Mirazon deploys CrowdStrike Falcon for workstation and server protection, providing real-time threat detection and response capabilities.
• CitrixcoreTechnology or IntegrationVirtualization and VDI partner. Mirazon supports Citrix virtual desktop infrastructure, remote desktop services, and application virtualization solutions.
• AWScoreTechnology or IntegrationCloud infrastructure partner providing Amazon Web Services public cloud deployment options. Mirazon supports AWS migrations and cloud infrastructure deployments for clients.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• ConvergeOne: Enterprise-focused IT solutions provider with managed services, collaboration, and cybersecurity offerings. Competes on enterprise customer engagements in similar Microsoft, Cisco, and VMware ecosystems.
• CDW: Large-scale IT solutions and services provider with managed services arm serving mid-market and enterprise. Competes for similar Microsoft, security, and networking engagements but at materially larger scale and broader portfolio.
• NTT Data: Global IT services and managed services incumbent with broad systems integration, cloud, and cybersecurity capabilities. Competes with Mirazon on larger enterprise deals but at vastly greater scale.

Direct peers

• Dataprise: Mid-market and enterprise managed services and cybersecurity provider with 24/7 SOC capabilities, multi-state U.S. footprint, and Microsoft/CrowdStrike stack alignment. Directly comparable in service portfolio and target customer profile.
• Magna5: Managed IT, cloud, and cybersecurity services provider with 24/7 SOC and network operations center offerings. Directly comparable in service breadth, recurring revenue model, and target mid-market customers.
• Logically: Managed IT and managed security services provider with 24/7 SOC, serving SMB and mid-market customers nationally. Comparable cybersecurity-heavy service portfolio and recurring revenue model.
• Thrive: NextGen managed services provider with strong cybersecurity, cloud, and Microsoft practices serving mid-market and enterprise. Comparable recurring managed services and SOC offerings with PE-backed scale.
• NetGain Technologies: Louisville, KY-headquartered managed IT services provider with comparable size, mid-market focus, and Microsoft-centric stack. NetGain is the closest geographic and offering competitor to Mirazon in the Ohio Valley region.
• VC3: Managed IT and cybersecurity provider serving municipalities and mid-market businesses across the Eastern U.S. Comparable tiered managed services model with strong municipal and SMB customer overlap.

Emerging players

• Kforce: IT staffing and solutions firm with staff augmentation and project-based services directly comparable to Mirazon's staff augmentation and project consulting offerings. Overlap is strongest on the consulting/staffing side rather than fully managed services.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MirazonIT
• Xx.com/mirazon
• LinkedInlinkedin.com/company/the-mirazon-group

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mirazon