What BigR.io does

BigR.io is a Boston/Cambridge-based AI, GenAI, data, and analytics professional services firm specializing in healthcare, life sciences, and government clients. Founded circa 2013, the company provides consultative AI and digital transformation services alongside proprietary AI products including Amy (a HIPAA-compliant AI voice agent for mammography outreach), Odyssey Accelerator (an LLM-driven enterprise data and analytics platform), and the Vivid Health longitudinal care management platform. Core technology spans custom LLM applications, agentic AI, conversational voice agents supporting 36+ languages, predictive modeling, cognitive digital twins, and EHR/Epic integration via FHIR and HL7 interfaces. The company maintains SOC 2 Type II, HIPAA, GDPR, and CCPA compliance, plus NMSDC Tier 1 MBE certification.

BigRio operates a hybrid revenue model: professional services engagements (the dominant stream) generate revenue from AI/GenAI consulting, data engineering, cloud modernization, and digital transformation advisory; proprietary AI products are offered as standalone or bundled solutions with emerging recurring revenue potential; IT and data talent resourcing is provided through portfolio company Saviance; GenAI workshops for C-suite healthcare leaders generate both direct revenue and demand generation; and the Massachusetts OSD ITS81 state contract provides framework access to public-sector clients. Reported platform-level outcomes include 50M+ calls and 100M+ digital interactions handled annually, $25M+ in recovered revenue, 230+ FTE-equivalent savings, and up to 80% workflow automation across deployments.

The go-to-market is consultative and event-driven, with exclusive invite-only GenAI workshops at venues like the Harvard Club, The Big Unlock podcast (Season 6), a co-authored book on GenAI in healthcare (Taylor & Francis), and active participation in healthcare conferences (ViVE 2026, Cornell Tech Health Tech Summit, NEXT Summit). BigRio acquired Damo Consulting in October 2023 to deepen healthcare digital transformation capabilities, operates an AI Venture Studio for healthcare startups, and maintains a distributed delivery model with talent in the US, Canada, and India. The company has 11-50 employees and is privately held under BigR.io, LLC (Massachusetts).

Name

BigR.io

Legal name

BigR.io, LLC

Website

https://bigr.io

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

BigR.io is a Boston-based AI and data professional services firm specializing in healthcare and life sciences, offering consulting engagements, proprietary AI products (voice agents, LLM platforms), government IT services, and talent resourcing through portfolio companies.

Ownership category

akta.pro rank

Product category

Healthcare AI and Data Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)

akta.pro secondary industries

LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO), AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ), MLOps/LLMOps & Model Lifecycle Management Services (BPAEAHAH)

Keywords

• AI consulting services
• Healthcare AI solutions
• Data engineering services
• Generative AI consulting
• Cloud consulting

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services – AI & Data Consulting: BigRio primarily generates revenue through professional services engagements, providing AI, GenAI, data analytics, cloud consulting, and digital transformation advisory services to healthcare, life sciences, and enterprise clients. Engagements are structured as consulting projects, typically on a contract orStatement of Work basis, with pricing based on scope, team size, and duration. Services include strategy, architecture, implementation, and ongoing optimization across AI/ML, data, and cloud domains.
2. Healthcare IT Staffing & Talent Resourcing: BigRio provides IT and data talent resourcing services, placing consultants and full-time employees with clients across healthcare, life sciences, and enterprise sectors. This stream complements core consulting by providing 'the right resources at the right time' and is supported by their portfolio company Saviance, a staffing firm with 23 years of experience and NMSDC Tier 1 MBE certification.
3. AI Solutions & Products (Proprietary): BigRio generates revenue from proprietary AI solutions including voice agents (e.g., 'Amy' mammogram AI), AI Studios for healthcare startups and drug discovery, Odyssey Accelerator, and domain-specific AI tools. These products are offered as standalone solutions or bundled with consulting engagements, representing a growing product revenue stream alongside services.
4. GenAI Workshops & Training: BigRio organizes exclusive GenAI workshops for C-suite healthcare leaders, offered both as public events and customized onsite engagements. These workshops provide education and hands-on training on Generative AI for business and clinical impact, serving as both a revenue stream and a top-of-funnel demand generation mechanism.
5. State Government Contract (ITS81): BigRio was selected as a vendor for the Massachusetts OSD Statewide Contract ITS81 under Category 1 – Enterprise Data Management and Data Analytics, with an estimated contract value of $470 million. While the contract does not guarantee purchases, it opens doors for BigRio to market EDM and data analytics services to a wide range of public entities including cities, towns, public hospitals, and institutions of higher education.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

BigR.io is a professional services firm that provides AI, Generative AI, data engineering, and cloud consulting primarily to healthcare, life sciences, and government organizations. The company builds custom LLM-driven solutions, AI voice agents, and data platforms for clients, while also selling proprietary products such as the Odyssey Accelerator platform and the Amy mammography AI Voice Agent. Engagements span assessment, strategy, design, development, and implementation phases, complemented by an AI Venture Studio that launches and scales healthcare AI startups.

Product overview

BigR.io is a healthcare-focused AI, GenAI, data, and analytics professional services company operating a platform-plus-modules architecture. Core AI-powered products include Amy (mammography AI voice agent), Odyssey Accelerator (LLM-driven enterprise platform), and the LLM-Driven Longitudinal Care Management Platform (Vivid Health partnership). These are supported by an extensive service portfolio organized into practice areas: AI Solutions (Voice Agents, Healthcare AI Venture Studio, GenAI Workshops, AI Center of Excellence, AI Studios for healthcare startups and drug discovery, Cognitive Digital Twin, Claims Scoring, AI Recommender, Clinical Trial Cohort Selection), Healthcare IT (Damo Consulting, Healthcare Technology Solutions, EPIC Training, BigRio X ServiceNow, Fractional CTO/CAIO), Data Services (IoT, Data Lakes, Enterprise Data Hubs, Data Integration, Generative AI, Deep Neural Networks, Predictive Modeling, NLP, Customer Analytics, Predictive Repair Intelligence, MLOps), and Product Engineering (Product Engineering Services, Mobile Test Automation, Telehealth, Agile Application Management, Systems Integration, Nearshore IT). The company also maintains portfolio partnerships including Saviance (staffing), Citadel Discovery (drug discovery AI), CarTwin (carbon tracking), and C2RTech (veteran-owned IT services). Damo Consulting was acquired in October 2023 to expand healthcare AI, data analytics, and cloud capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Amy - The Mammogram AI Voice Agent Production-ready AI Voice Agent built specifically for mammography outreach and screening adherence. Conducts natural, empathetic, multilingual phone conversations for patient reactivation, appointment scheduling, reminders, and preventive care follow-ups. HIPAA-compliant and deployable in 1-2 weeks. Targeted at healthcare providers and health systems seeking to improve mammography screening adherence.
• Odyssey Accelerator Proprietary LLM-driven platform enabling businesses to use Generative AI for enterprise data querying, workflow design, analytics, report generation, and dashboards. First-of-its-kind solution that allows building proof of concept before scaling enterprise-wide. Targeted at enterprises seeking to operationalize Generative AI on their proprietary data.
• LLM-Driven Longitudinal Care Management Platform (Vivid Health Partnership) Multi-tenant patient care application developed in partnership with Vivid Health. Leverages LLMs to extract patient information and generate actionable care plan recommendations across 16 medical specialties and 100+ chronic conditions. Automates 365-day care management outreach to thousands of patients daily, generating personalized care plans in under 30 seconds with over 75 million possible care plan combinations. Targeted at healthcare providers managing chronic disease populations.
• AI Voice Agent Solutions Conversational voice agents using Generative AI for natural, human-like conversations over phone or chat. Handles complex dialogue, maintains context, and provides 24/7 personalized support. Includes patient outreach, scheduling, reminders, eligibility verification, prior authorization workflows, referral management, and care coordination capabilities. Supports 36+ global languages including Arabic, Turkish, Persian, and 18 dialects.
• GenAI Workshops Hands-on training workshops for healthcare organizations to understand, adopt, and apply Generative AI for measurable business and clinical impact. Covers foundational knowledge, use cases, digital transformation strategy, and responsible AI implementation. Offered as exclusive invite-only events at venues such as The Harvard Club in Boston, as well as customized onsite workshops for client teams.
• Healthcare AI Venture Studio Program designed to launch and scale next-generation healthcare startups with the right mix of strategy, technology, and AI innovation. Provides mentorship, resources, and technology infrastructure for early-stage healthcare AI companies. Has spawned portfolio companies including Citadel Discovery, CarTwin, and C2RTech.
• AI Studio for Healthcare Startups Studio program supporting healthcare AI startups with development resources, mentorship, and technology infrastructure for building and scaling AI-powered solutions. Combines strategy, technology, and AI innovation support for healthcare entrepreneurs.
• AI Studio for Drug Discovery Specialized studio for pharmaceutical AI applications in drug discovery, leveraging machine learning for molecule design, clinical trial optimization, and biomedical research. Targeted at pharmaceutical companies and biotech firms seeking to accelerate R&D timelines.
• Damo Consulting Digital transformation advisory services for healthcare organizations navigating technology-enabled transition to telehealth and virtual care. Provides strategy, roadmaps, and implementation support for enterprise digital transformation. Originally a Chicago-based firm acquired by BigRio in October 2023.
• Healthcare Technology Solutions Solutions helping healthcare organizations overcome technology and data debt through modern digital platforms, interoperability, and system integration. Targeted at healthcare providers modernizing legacy systems and seeking digital front-door transformation.
• Fractional CTO and CAIO Services Strategic technology leadership services providing part-time or interim CTO and Chief AI Officer expertise for healthcare organizations. Helps clients access senior technology and AI leadership without full-time executive hires.
• BigRio X ServiceNow ServiceNow integration and consulting services for healthcare workflow automation and enterprise service management. Targeted at healthcare organizations seeking to automate IT service management and clinical workflows using the ServiceNow platform.
• IT & Data Talent Resourcing Healthcare IT staffing and data talent resourcing service placing consultants and full-time employees with clients across healthcare, life sciences, and enterprise sectors. Supported by portfolio company Saviance with 23 years of experience and NMSDC Tier 1 MBE certification.
• Cognitive Digital Twin AI-powered digital twin technology for healthcare that creates virtual replicas of physical systems, processes, or patients for simulation, prediction, and optimization. Targeted at healthcare and industrial organizations seeking real-time monitoring, simulation, and predictive analysis.
• Claims Scoring System AI-driven system for scoring and optimizing healthcare claims processing, denial management, and revenue cycle operations. Targeted at healthcare payers and providers seeking to reduce denials and improve revenue cycle outcomes.
• Product Engineering Services Custom software development services for building secure, scalable healthcare applications tailored to unique business requirements. Targeted at healthcare organizations needing bespoke product development.
• EPIC Training and Implementation Services Training and implementation services for EPIC electronic health record systems, helping healthcare organizations optimize their EPIC investment. Targeted at healthcare providers using or planning to deploy the Epic EHR platform.
• MLOps Services Machine Learning Operations services for deploying, monitoring, and managing ML models in production healthcare environments. Targeted at healthcare organizations operationalizing machine learning models at scale.

Quantifiable outcome

• Up to 80% workflow automation for organizations using BigRio's AI Voice Agent platform
• +7 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability13 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Damo ConsultingcoreStrategic or Co-development Partner · 17 October 2023BigRio acquired Damo Consulting, a digital transformation advisory firm founded in Chicago, to expand its capabilities in AI, data analytics, and cloud solutions in healthcare. The acquisition aims to strengthen innovation in Generative AI and Large Language Models for healthcare, leveraging synergies between the two companies. Damo continues its operations under BigRio's umbrella, providing digital transformation advisory services to healthcare organizations navigating technology-enabled transitions to telehealth and virtual care.
• SaviancecoreChannel Partner/ Reseller/ DistributorSaviance is a modern consulting firm and BigRio portfolio company providing professional and staffing services with 23 years of experience. Certified by NMSDC as a Tier 1, Minority Business Enterprise (MBE), Saviance is self-certified as a Small Business and Woman Owned Business. Saviance provides staffing and IT solutions to many Fortune 100 companies and supports BigRio's delivery capabilities with a global workforce.
• Citadel DiscoveryminorStrategic or Co-development PartnerCitadel Discovery was launched in 2021 with the purpose of democratizing access to the data and technology that will drive the future of biological exploration, drug discovery, and health technologies. As a BigRio portfolio company, it focuses on AI in drug discovery as a promising and game-changing new approach that will revolutionize drug discovery, adding value across the entire drug value chain.
• CarTwinminorStrategic or Co-development PartnerCarTwin is a first-of-its-kind, AI-driven BigRio portfolio company platform providing real-time greenhouse gas (GHG) tracking and reporting as well as predictive maintenance and repair analysis to commercial vehicle fleets. Its first product, CarbonLess, provides carbon footprint intensity and reporting to meet corporate ESG objectives.
• C2RTechminorChannel Partner/ Reseller/ DistributorC2RTech is a veteran-owned small business, duly certified by CVE and NVBDC, and a BigRio portfolio company. The company offers cutting-edge solutions in Cloud Engineering, Software & Web Engineering, Mobile Application Engineering, and IT Consulting.
• Takeda PharmaceuticalscoreGTM or Marketing PartnerTakeda Pharmaceuticals nominated BigRio for the GNEMSDC 2025 Supplier of the Year – Category 2 award, recognizing BigRio as an outstanding Minority Business Enterprise providing data and digital services. The nomination by Takeda demonstrates a strong client-partner relationship in the life sciences sector.
• The Big Unlock Podcast EcosystemminorStrategic or Co-development PartnerBigRio hosts The Big Unlock podcast featuring conversations with healthcare and technology leaders including CIOs, CMIOs, CMOs, CAIOs, and digital health innovators. The podcast serves as a thought leadership and community-building platform, with Season 6 covering AI trends shaping healthcare in 2025.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Deloitte: Deloitte's healthcare AI and analytics practice competes with BigR.io in strategy, implementation, and GenAI advisory for health systems and life sciences. As a Big Four firm, it operates at vastly larger scale but lacks BigR.io's specialist positioning in production-grade healthcare LLM/voice agent deployments.
• Accenture: Accenture's Health and Public Service business competes for large AI/data transformation engagements with similar services. It offers broader capability depth and global delivery but serves as a benchmark for BigR.io's enterprise ambitions in healthcare GenAI services.
• Publicis Sapient: Publicis Sapient's health and data practices compete in digital transformation, data engineering, and AI advisory for payers and providers. Like BigR.io, it emphasizes platform-led transformation but operates with materially larger delivery capacity.
• Cognizant: Cognizant's healthcare and AI services practices compete for large transformation and managed services deals. It represents the global SI competitive set against which BigR.io positions as a more specialized, higher-touch alternative.

Direct peers

• Slalom: Slalom is a closely comparable mid-size technology consulting firm with strong healthcare vertical focus and AI/data modernization offerings. It is the most direct size-and-shape competitor to BigR.io for healthcare enterprise GenAI and data engineering engagements.

Emerging players

• Abridge: Abridge is a healthcare AI-native startup building ambient clinical documentation and LLM-driven provider tools. It represents the productized competitor profile that could eventually encroach on BigR.io's consulting-led deployments in clinical documentation and voice AI.
• Suki AI: Suki AI offers an AI voice assistant for clinicians, directly comparable to BigR.io's Amy voice agent in functionality and healthcare end market. Both compete for health system budget allocated to AI-driven clinician productivity and patient engagement.
• Hippocratic AI: Hippocratic AI builds safety-focused LLM agents for healthcare, including patient-facing voice applications overlapping with BigR.io's Amy agent and Odyssey Accelerator. It represents a well-funded product-native threat in healthcare voice/agent AI.
• Notable: Notable provides an AI platform for healthcare operations including patient outreach and scheduling automation, directly overlapping with BigR.io's voice agent and workflow automation offerings. Both target health systems seeking to reduce administrative burden.
• Infinitus Systems: Infinitus automates healthcare administrative phone calls (benefits verification, prior auth) using AI voice agents, directly competing with BigR.io's voice agent platform. It is a product-led competitor in the same healthcare voice AI category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bigrio
• Xx.com/BigRTweets
• Facebookfacebook.com/bigriopage

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BigR.io