Compass Veterinary Clinic
Compass Veterinary Clinic is a founder-owned, Fear-Free certified veterinary hospital in Lake Oswego, Oregon, founded in 2015. It serves dogs, cats, and rabbits across the Portland metro with wellness, surgical, dental, diagnostic, and exotic pet care.
- Company typePrivate
- Founded2015
- HeadquartersLake Oswego, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Compass Veterinary Clinic does
Compass Veterinary Clinic is a privately held, founder-owned small-animal and exotic veterinary hospital headquartered in Lake Oswego, Oregon. Founded in 2015 by Dr. Cherie Connolly, the single-location practice operates across the Portland metropolitan area with a three-veterinarian clinical team and a headcount in the 11-50 range. Service offerings span wellness and preventive care, vaccinations, spay/neuter, dentistry, general surgery, digital radiography, in-house laboratory diagnostics, ultrasound, microchipping, behavioral counseling, nutrition counseling, and emergency referrals, with a differentiated exotic-pet service line covering rabbits.
The clinical stack is a conventional general-practice equipment profile rather than a proprietary technology platform, anchored by Idexx in-house analyzers, a Sedecal X-ray unit, a Dentalaire dental unit, a Midmark sterilizer, and BioVet patient monitoring. The clinic is Fear-Free certified and operates 24/5 hours, indicating an extended-hours positioning versus standard general practices. Distribution and customer acquisition are primarily local and word-of-mouth, supplemented by a social media presence across consumer platforms.
The business model is a fee-for-service general veterinary practice charging individual pet owners on a per-visit and per-procedure basis, augmented by three emerging lines: an online pet health store for consumables, an inbound ultrasound-referral channel from outside DVMs, and a structured client-referral program (Fur-iends). Revenue mechanics therefore combine episodic clinical services with nascent recurring/online commerce and B2B referral revenue, in a model typical of high-touch, founder-operated specialty general practices.
Compass Veterinary Clinic firmographics
Firmographics- Name
- Compass Veterinary Clinic
- Legal name
- Compass Veterinary Clinic
- Website
- https://compassvet.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Compass Veterinary Clinic is a founder-owned, Fear-Free certified veterinary hospital in Lake Oswego, Oregon, founded in 2015. It serves dogs, cats, and rabbits across the Portland metro with wellness, surgical, dental, diagnostic, and exotic pet care.
- Ownership category
- akta.pro rank
Compass Veterinary Clinic industry classification
Industry- Product category
- Companion Animal Veterinary Healthcare
- NAICS
- Veterinary Services (54194), Veterinary Services (541940)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH)
- akta.pro secondary industry
- Mobile & Emergency Veterinary Services (AFAEANAH)
Keywords
Where Compass Veterinary Clinic is headquartered
LocationHeadquarters
- HQ city
- Lake Oswego
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Compass Veterinary Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Veterinary Clinical Services: The clinic generates revenue primarily through fees for veterinary services including wellness exams, vaccinations, spay and neuter, dental care, surgery, diagnostics, digital imaging, ultrasound, microchipping, behavioral counseling, nutrition consultations, and exotic pet care. Payment is due in full at time of service. The clinic accepts cash, Visa, Mastercard, Discover, and CareCredit. They do not extend credit or bill for services.
- Online Pet Health Store: The clinic operates an online storefront at shop.compassvet.com selling pet health products and medications including prescription diets (Royal Canin, Hills Medication Diet, Purina Pro Plan Veterinary Diets). Revenue generated from product sales complements service fees.
- Pet Insurance Processing: The clinic accepts pet insurance claims from providers including Trupanion, processing claims at the point of service for covered procedures and treatments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | New Client First Visit Promotion - $40 off first exam |
| Other | Pay-as-you-go | Fur-iends Referral Program - $50 credit for referrer, $50 off for referred |
| Other | Pay-as-you-go | Hospital Admission Deposit - 50% upfront deposit required |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Compass Veterinary Clinic product offering
Product offeringCore offering
Compass Veterinary Clinic is a full-service companion animal veterinary hospital in Lake Oswego, Oregon, delivering preventive wellness (exams, vaccinations, parasite prevention), surgical services (spay/neuter, general surgery), dental care, in-house diagnostics (digital X-ray, ultrasound, blood analyzers), emergency care, behavioral counseling, nutrition consultations, microchipping, and specialized exotic pet care for rabbits and pocket pets. Services are delivered by Fear-Free certified veterinarians using advanced in-house medical equipment.
Product overview
Compass Veterinary Clinic operates as a full-service veterinary hospital offering a unified suite of care services rather than a modular software product. The core offering spans preventive wellness (annual exams, vaccinations, nutrition, microchipping), surgical services (spay/neuter, general surgery), diagnostic services (digital imaging, in-house laboratory with Idexx equipment, ultrasound), dental care, emergency care, behavioral counseling, and specialized exotic pet care for rabbits. The clinic also provides an online store for pet health products and a Fur-iends referral loyalty program. Services are delivered through Fear-Free certified practitioners using advanced medical equipment (Vet-Ray DX-V digital X-ray, Dentalaire dental unit, Midmark sterilizer, Idexx ProCyte/Catalyst One analyzers, BioVet anesthesia monitoring) in a single physical clinic location in Lake Oswego, OR, operational since 2015.
Differentiator
Problem solved
Functional benefit
Products and services
- Pet Wellness Care
Quantifiable outcome
- Pets with microchips are twenty times more likely to be reunited with their owners than those without
- +2 more outcomes
Companies that use Compass Veterinary Clinic
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Compass Veterinary Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature8 records
Compass Veterinary Clinic partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and supporting.
- PetDeskcorePetDesk provides the clinic's online appointment booking widget and platform, enabling self-serve scheduling for clients directly through the Compass Veterinary Clinic website. PetDesk's white-label booking technology is embedded on the site, powering the clinic's primary appointment scheduling channel.
- AKC ReunitecoreAKC Reunite provides the lifetime microchip registration service bundled with the clinic's Compass Microchip product. Registration is complimentary for the pet's lifetime with no additional fees or annual renewals, differentiating the clinic's microchip offering from programs with hidden costs.
- CareCreditsupportingCareCredit is a healthcare financing credit card accepted at the clinic, enabling pet owners to pay for veterinary services over time with extended payment plans and interest-free options for up to 6 months. The clinic promotes CareCredit as a way for clients to access comprehensive care without upfront cost barriers.
- TrupanionsupportingTrupanion is a pet health insurance provider featured on the clinic's payment options page, offering 90% coverage of actual veterinary costs for accident and illness claims with no payout limits. The clinic promotes Trupanion as an insurance option for clients seeking to manage unexpected veterinary expenses.
- Idexx Laboratories (ProCyte & Catalyst One)coreIdexx provides the in-house diagnostic analyzers (ProCyte blood analyzer and Catalyst One blood chemistry analyzer) used in the clinic's laboratory. These devices enable rapid in-house blood testing, reducing turnaround time for diagnostic results and enhancing the clinic's diagnostic capability.
- Antech WestsupportingAntech West is partnered with the clinic for advanced diagnostic testing that exceeds in-house capabilities. When more complex diagnostic tests are required, the clinic sends samples to Antech West for analysis, complementing the Idexx in-house equipment.
- Boehringer IngelheimsupportingBoehringer Ingelheim supplies key vaccines used at the clinic including Imrab 3 TF (thimerosal-free rabies vaccine for dogs, cats, and ferrets) and PureVax Rabies and FVRCP vaccines (nonadjuvanted, thimerosal-free options for cats). The clinic follows current AAHA and AAFP vaccination guidelines and works with the Oregon Veterinary Medical Association and pharmaceutical companies.
- Merck (Nobivac Lyme Vaccine)supportingMerck provides the Nobivac Lyme vaccine used at the clinic for canine Lyme disease prevention, one of the non-core vaccines offered based on lifestyle and risk factors.
- MedgenesupportingMedgene supplies the RHDV2 (Rabbit Hemorrhagic Disease Virus serotype 2) vaccine administered at the clinic for rabbit patients. The vaccine is administered as an initial series of two doses three weeks apart, followed by annual revaccination.
- Sedecal (Vet-Ray DX-V)coreSedecal manufactures and maintains the Vet-Ray DX-V digital X-ray unit used at the clinic. The equipment delivers high-quality digital X-ray images in six seconds with reduced radiation exposure. Sedecal provides ongoing calibration and maintenance for the unit.
- Midmark (M11 Ultra-Clave Automatic Sterilizer)coreMidmark provides the M11 Ultra-Clave Automatic Sterilizer used at the clinic for instrument sterilization. The clinic explicitly highlights this as a safety differentiator from low-cost clinics that reuse instruments between patients.
- PetDeskcorePetDesk powers the clinic's online appointment booking system as a white-label technology partner, enabling seamless self-serve scheduling for clients.
- Cascade Veterinary Referral CentersupportingCascade Veterinary Referral Center in Tigard, OR (11140 SW 68th Pkwy, Tigard, OR 97223) is a local emergency veterinary hospital recommended by Compass for after-hours emergencies. The clinic refers clients to this partner when emergency care is needed outside regular business hours.
- Emergency Veterinary Clinic of TualatinsupportingEmergency Veterinary Clinic of Tualatin (8250 SW Tonka St., Tualatin, OR 97062) is a local after-hours emergency clinic recommended to clients. The clinic maintains a referral relationship for emergency cases beyond regular operating hours.
- Bridgetown Veterinary EmergencysupportingBridgetown Veterinary Emergency (15333 SW Sequoia Parkway Suite 190, Portland, OR 97224) is listed as an emergency clinic referral partner for after-hours pet emergencies.
- DoveLewissupportingDoveLewis (1945 NW Pettygrove Street, Portland, OR 97209) is a 24/7 emergency and specialty animal hospital recommended as a referral partner for emergencies when the clinic is unavailable.
- Tanasbourne Veterinary EmergencysupportingTanasbourne Veterinary Emergency (17400 NW Corridor Ct, Beaverton, OR 97006) is an emergency clinic referral partner serving the Beaverton and west Portland metro area for after-hours pet emergencies.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Compass Veterinary Clinic competitors and assessment
Company assessmentBroad incumbents
- Banfield Pet Hospital: Nation's largest veterinary chain (inside PetSmart stores), owned by Mars. Comparable as a high-volume companion animal practice offering preventive care, surgery, and dental with standardized protocols; competes for the same wellness and vaccine revenue Compass generates.
- MedVet: Multi-specialty and emergency veterinary hospital network across the U.S. Comparable for advanced imaging, surgery, and specialty referral services; competes for the same higher-acuity cases and ultrasound referrals Compass accepts from area veterinarians.
- BluePearl Specialty + Emergency Pet Hospital: National network of specialty and emergency veterinary hospitals (Mars-owned). Comparable for higher-acuity cases, advanced imaging (ultrasound, X-ray), and exotic pet referrals; overlaps with Compass's imaging/diagnostic and exotic care service lines at a multi-site scale.
- Petco Veterinary Services: Full-service veterinary clinics operating inside Petco stores (formerly Thrive Pet Healthcare). Comparable as a multi-site companion animal practice offering preventive care, surgery, dental and diagnostics with strong retail cross-sell — overlaps with Compass's online store and prescription diet channel.
- VCA Animal Hospitals: Largest U.S. network of companion animal veterinary hospitals, owned by Mars. Broadly comparable as a multi-site general practice competitor offering wellness, surgery, dental, imaging and lab services across many markets — directly competing for the same Portland-area pet owners Compass serves.
Emerging players
- Small Door Veterinary: Membership-based, technology-forward primary care veterinary practice operating in multiple U.S. cities. Comparable as a digitally enabled companion animal clinic competing on client experience, online booking, and premium service tiers — directly overlapping Compass's premium/experience positioning.
- Bond Vet: Multi-city modern veterinary clinic chain offering primary care, urgent care, surgery, and telehealth with a tech-enabled booking experience. Comparable as a contemporary companion animal practice competing on experience and digital convenience — direct overlap with Compass's PetDesk-driven online booking and Fear-Free positioning.
Regional players
- Bridgetown Veterinary Emergency: Portland-metro after-hours emergency veterinary clinic. Direct regional peer; Compass refers after-hours emergencies to Bridgetown, evidencing overlapping patient base and competition for acute-care cases in the same geography.
- Cascade Veterinary Referral Center: Tigard, OR-based veterinary referral and emergency hospital. Same Portland metro geography with overlapping companion animal and specialty services; Compass explicitly partners with Cascade for emergency referrals, evidencing direct service-line overlap and competition.
- DoveLewis Veterinary Emergency & Specialty Hospital: Portland-based 24/7 emergency and specialty animal hospital. Directly comparable as a regional veterinary care provider in the same metro area; Compass refers after-hours cases to DoveLewis, indicating overlapping patient pools and competitive overlap for specialty and exotic pet cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Compass Veterinary Clinic social profiles
Digital presenceCompass Veterinary Clinic compliance and trust
Trust signalCompliance1 record
Compass Veterinary Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Compass Veterinary Clinic leadership team
Management profileNumber of profiles
Profiles3 records
Compass Veterinary Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Compass Veterinary Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Compass Veterinary Clinic
What does Compass Veterinary Clinic do?
Compass Veterinary Clinic is a full-service companion animal veterinary hospital in Lake Oswego, Oregon, delivering preventive wellness (exams, vaccinations, parasite prevention), surgical services (spay/neuter, general surgery), dental care, in-house diagnostics (digital X-ray, ultrasound, blood analyzers), emergency care, behavioral counseling, nutrition consultations, microchipping, and specialized exotic pet care for rabbits and pocket pets. Services are delivered by Fear-Free certified veterinarians using advanced in-house medical equipment.
Is Compass Veterinary Clinic a public or private company?
Compass Veterinary Clinic is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Compass Veterinary Clinic founded?
Compass Veterinary Clinic was founded in 2015. It employs 11 to 50 people.
Where is Compass Veterinary Clinic based?
Compass Veterinary Clinic is headquartered in Lake Oswego, United States, in the North America region.
How does Compass Veterinary Clinic make money?
Three revenue lines are on record. Veterinary Clinical Services are the primary driver. The others are online Pet Health Store and pet Insurance Processing.
Who are Compass Veterinary Clinic's main competitors?
Broad incumbents on record are Banfield Pet Hospital, MedVet, BluePearl Specialty + Emergency Pet Hospital, Petco Veterinary Services and VCA Animal Hospitals. Emerging players are Small Door Veterinary and Bond Vet. Regional players are Bridgetown Veterinary Emergency, Cascade Veterinary Referral Center and DoveLewis Veterinary Emergency & Specialty Hospital.
Does Compass Veterinary Clinic have an API?
No public API is recorded for Compass Veterinary Clinic.
What industry is Compass Veterinary Clinic in?
Compass Veterinary Clinic's product category is Companion Animal Veterinary Healthcare. Its primary akta.pro industry code is HLAMAAAH, Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals), with a secondary code of AFAEANAH, Mobile & Emergency Veterinary Services. Its NAICS code is 54194 and its SIC code is 8000.