ITC Infotech
ITC Infotech is a global enterprise technology services provider and wholly-owned subsidiary of ITC Ltd, delivering AI-powered digital engineering, cloud, PLM, and consulting services to large enterprises across Retail, CPG, Hospitality, Manufacturing, Automotive, BFSI, and Insurance verticals worldwide.
- Company typePrivate
- Founded2000
- HeadquartersBengaluru, India
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What ITC Infotech does
ITC Infotech is a global enterprise technology services provider and wholly-owned subsidiary of ITC Ltd, one of India's largest diversified conglomerates. Founded in 2000 and headquartered in Kolkata (registered) and Bengaluru (corporate), the company employs 5,001-10,000 professionals and operates across India, the Middle East (Saudi Arabia), Asia-Pacific (Australia), EMEA (UK), Latin America (Mexico), and Africa (South Africa). It reported Rs 4,244 crore (~US$506M) in consolidated FY25 revenue with Rs 450 crore in net profit, delivering services to enterprise clients in Retail, Consumer Packaged Goods, Hospitality, Manufacturing, Automotive, Banking & Financial Services, and Insurance.
The company's core technology stack is organized around AI-powered service lines — NextGen Enterprise Transformation, Cloud Services, Enterprise PLM & DxP Services, Digital Engineering & Industry 4.0, AI Services, Digital Experience, and Consulting. Its technical differentiation rests on two proprietary platforms: K-Fabrik (an agentic AI framework for building, deploying, and governing generative and agentic AI) and OmniFabrik (an AI platform for IT operations automation and legacy modernization). Vertical-specific assets include the ITC MAARS agri-advisory platform serving 10M+ farmers, and PLM/DxP capabilities delivered through a strategic partnership with PTC (recognized with the FY25 PTC Partner Network Award in PLM).
ITC Infotech operates an enterprise-only B2B go-to-market with direct field sales, multi-year quote-based engagements, and global delivery from India, Mexico, Australia, and Saudi Arabia. Revenue is generated primarily through project-based professional services and managed services contracts (including offshore development centers such as the NAM India ODC), supplemented by technology platform partnerships (PTC, InsureMO, Humanize) that extend market reach. Marketing is driven through thought leadership in top-tier business media, an active LinkedIn/social presence, case studies, whitepapers, and a network of Digital & AI Experience Centers inaugurated across India and international hubs in 2026.
ITC Infotech firmographics
Firmographics- Name
- ITC Infotech
- Legal name
- ITC Infotech India Limited
- Website
- https://itcinfotech.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- ITC Infotech is a global enterprise technology services provider and wholly-owned subsidiary of ITC Ltd, delivering AI-powered digital engineering, cloud, PLM, and consulting services to large enterprises across Retail, CPG, Hospitality, Manufacturing, Automotive, BFSI, and Insurance verticals worldwide.
- Ownership category
- akta.pro rank
ITC Infotech industry classification
Industry- Product category
- Enterprise IT Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Strategy & IT Advisory (BPAEAAAA)
- akta.pro secondary industries
- ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where ITC Infotech is headquartered
LocationHeadquarters
- HQ city
- Bengaluru
- HQ country
- India
- HQ region
- Asia
Offices7 records
Markets served
ITC Infotech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Technology Services & Solutions: ITC Infotech generates revenue by providing comprehensive technology services including AI-powered services, cloud services, digital engineering, enterprise PLM, digital experience, next-gen enterprise transformation, and consulting services to enterprise clients across multiple industries and geographies. Revenue is primarily project-based professional services and managed services engagements.
- Managed Services & AMS: Ongoing application management, infrastructure services, and managed services contracts providing recurring revenue, including Offshore Development Centers (ODCs) for clients such as NAM India.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Services Engagement |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
ITC Infotech product offering
Product offeringCore offering
ITC Infotech is a global technology services and solutions provider delivering AI-powered services, cloud services, digital engineering, enterprise PLM and DxP services, next-generation enterprise transformation (ADM, infrastructure, ServiceNow, ERP/SAP, quality engineering, cybersecurity), and consulting services. Its portfolio is anchored by two proprietary AI platforms — K-Fabrik for building/deploying/governing generative and agentic AI, and OmniFabrik for automating IT operations — and is delivered to large enterprises across Retail, CPG, Hospitality, Manufacturing, Automotive, BFSI, and Insurance industries.
Product overview
ITC Infotech is a global technology services and solutions provider and a wholly-owned subsidiary of ITC Ltd. The company offers a portfolio of AI-powered services and platforms organized around NextGen Enterprise Transformation, Cloud Services, Enterprise PLM & DxP Services, Digital Engineering & Industry 4.0, Artificial Intelligence, Digital Experience, and Consulting Services. The core AI offerings are powered by two proprietary platforms: K-Fabrik (for building, deploying, and governing generative and agentic AI) and OmniFabrik (for automating IT operations and modernizing legacy systems). The company also offers sector-specific solutions across Retail, Consumer Packaged Goods, Hospitality, Manufacturing, Automotive Manufacturing, Banking & Financial Services, and Insurance industries. Recent additions include Digital & AI Experience Centers in India and international Digital & AI Engineering Hubs in Melbourne and Riyadh.
Differentiator
Problem solved
Functional benefit
Brands
- K-Fabrik: AI platform for building, deploying, and governing generative and agentic AI.
- OmniFabrik
- ITC MAARS
Products and services
- NextGen Enterprise Transformation IT modernization, intelligent automation, and service transformation for enterprises across ADM, infrastructure, ServiceNow, ERP/SAP, quality engineering, automation, and cybersecurity domains.
- Cloud Services Cloud-native solutions for agility, scalability, and cost optimization, including application modernization, cloud advisory and consulting, migration and automation, cloud operations, and cloud security.
- Enterprise PLM & DxP Services Embedded engineering, Product Lifecycle Management, and smart factory services delivered through DxP Services and PTC collaboration, including Windchill+ migrations and PLM platform modernization for industrial and manufacturing clients.
- Digital Engineering & Industry 4.0 Acceleration of software-defined vehicles, digital twins, and connected product strategies for automotive and manufacturing clients, spanning connected products and platforms, digital manufacturing, digital supply chain, integrated design and engineering, plant automation, and software/embedded engineering.
- Artificial Intelligence Services AI-first enterprise services building generative AI, agentic automation, and data platform capabilities for enterprises, including the proprietary K-Fabrik and OmniFabrik AI platforms used to automate workflows and deliver measurable outcomes.
- Digital Experience Future-ready digital experience services combining design, engineering, and personalization, including experience transformation, intelligent planning and execution, and platforms of intelligence for omnichannel customer engagement.
- Consulting Services
Quantifiable outcome
- OmniFabrik delivers up to 30% lower IT operations cost
- +7 more outcomes
Companies that use ITC Infotech
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles6 records
ITC Infotech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability11 records
Feature3 records
ITC Infotech partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- InsureMOcoreITC Infotech and InsureMO formed a strategic alliance to help insurers in the Middle East, Africa, and India modernize operations using agentic AI. The partnership combines ITC Infotech's K-Fabric agentic AI framework with InsureMO's platform of 2,500+ atomic APIs spanning policy, claims, underwriting, and distribution. The alliance enables insurers to deploy intelligent automation without replacing existing core systems. Joint go-to-market activities are planned across the three regions in 2026, with solutions targeting intelligent underwriting, automated product configuration, and claims workflow automation, expected to deliver outcomes in months rather than years.
- PTCcoreITC Infotech operates as a PTC partner providing Enterprise PLM and DxP (Digital eXperience Platform) Services, delivering embedded engineering, PLM, and smart factory services. The partnership enables ITC Infotech to offer Windchill+ migrations, PLM platform modernization, and DxP S-Series implementations. ITC Infotech received the PTC Partner Network Award for FY25 in the PLM category.
- HumanizeminorITC Infotech and Humanize announced a strategic partnership focused on accelerating SAP modernization with Agentic AI. Details of the partnership scope and go-to-market activities were being communicated via ITC Infotech's news and updates section.
- Nippon Life India Asset Management Ltd (NAM India)coreITC Infotech secured a multi-year contract with NAM India to modernize its technology and support digital transformation. The partnership includes managing core operations, providing strategic advisory, and establishing an Offshore Development Center in Mumbai.
Scale indicators9 records
Recent moves9 records
Expansion highlights6 records
ITC Infotech competitors and assessment
Company assessmentDirect peers
- Infosys: India-based global IT services giant offering digital transformation, cloud, AI (Topaz), and industry-specific services across BFSI, manufacturing, retail, and insurance — directly comparable as an enterprise IT services competitor with similar vertical focus and delivery model.
- Wipro: Global IT services and consulting firm with comparable offerings across cloud, AI, engineering, and industry solutions for BFSI, consumer, manufacturing, and healthcare — direct competitor for enterprise transformation mandates at similar scale.
- HCL Technologies: Global IT services and engineering firm with strong presence in cloud, digital, AI, and infrastructure managed services — directly comparable in service portfolio, verticals served, and offshore-led delivery model.
- Tech Mahindra: Indian IT services firm focused on digital transformation, AI, 5G, and industry solutions; notably the prior employer of ITC Infotech's incoming CEO Manas Chakraborty — a comparable peer in services portfolio and customer profile.
- LTIMindtree: Mid-tier Indian IT services firm combining digital, cloud, data, and engineering services across BFSI, manufacturing, and consumer verticals — comparable in scale, vertical focus, and enterprise service offerings.
- Persistent Systems: Mid-tier IT services firm specializing in digital engineering, cloud, data, and AI-led enterprise modernization — comparable in size, vertical depth (BFSI, healthcare, manufacturing), and emphasis on AI-led transformation.
- Mphasis: India-based IT services firm with strong BFSI focus, offering cloud, AI, and digital transformation services — comparable in scale, vertical concentration, and enterprise services model.
Broad incumbents
- Tata Consultancy Services (TCS): Largest Indian IT services firm offering end-to-end digital, cloud, AI (Ignio), and engineering services across all major verticals — comparable in portfolio breadth and enterprise client base, though at materially larger scale.
- Accenture: Global professional services leader offering strategy, consulting, technology, and operations across all verticals including the same BFSI, insurance, and manufacturing segments — broader incumbent with overlapping capabilities at much larger scale.
- Capgemini: Global IT services and consulting firm with strong presence in digital, cloud, AI, and engineering services for BFSI, manufacturing, and consumer goods — directly comparable in service portfolio and target verticals, though with significantly larger global footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ITC Infotech social profiles
Digital presenceITC Infotech financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITC Infotech leadership team
Management profileNumber of profiles
Profiles6 records
ITC Infotech subsidiaries and ownership
Company hierarchySubsidiaries2 records
ITC Infotech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITC Infotech M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITC Infotech
What does ITC Infotech do?
ITC Infotech is a global technology services and solutions provider delivering AI-powered services, cloud services, digital engineering, enterprise PLM and DxP services, next-generation enterprise transformation (ADM, infrastructure, ServiceNow, ERP/SAP, quality engineering, cybersecurity), and consulting services. Its portfolio is anchored by two proprietary AI platforms — K-Fabrik for building/deploying/governing generative and agentic AI, and OmniFabrik for automating IT operations — and is delivered to large enterprises across Retail, CPG, Hospitality, Manufacturing, Automotive, BFSI, and Insurance industries.
Is ITC Infotech a public or private company?
ITC Infotech is a private company. It is classified as corporate owned and is currently operating.
When was ITC Infotech founded?
ITC Infotech was founded in 2000. It employs 5,001 to 10,000 people.
Where is ITC Infotech based?
ITC Infotech is headquartered in Bengaluru, India, in the Asia region.
How does ITC Infotech make money?
Two revenue lines are on record. Technology Services & Solutions are the primary driver. The others are managed Services & AMS.
Who are ITC Infotech's main competitors?
Direct peers on record are Infosys, Wipro, HCL Technologies, Tech Mahindra, LTIMindtree, Persistent Systems and Mphasis. Broad incumbents are Tata Consultancy Services (TCS), Accenture and Capgemini.
Does ITC Infotech have an API?
No public API is recorded for ITC Infotech.
What industry is ITC Infotech in?
ITC Infotech's product category is Enterprise IT Services. Its primary akta.pro industry code is BPAEAAAA, Strategy & IT Advisory, with a secondary code of BPAEAJAD, ITSM Tooling Integration, Automation & Orchestration. Its NAICS code is 541511 and its SIC code is 7370.