PCnet

What PCnet does

PCnet is a managed IT services provider founded in 1987 and headquartered at 2026 East Phelps St., Springfield, MO. The company delivers a comprehensive portfolio of IT services to small and mid-sized businesses, including Managed IT support, Cybersecurity, Cloud Services, Data Backup and Recovery, Co-Managed IT, IT Consulting, Modern Business Communications, Intelligent Meeting Room Environments, and Physical Security Monitoring. Services are delivered through a structured five-step engagement methodology (Assessment, Strategy, Deployment, Support, Growth) and organized around industry-specific compliance requirements spanning HIPAA, FERPA, financial regulations, Missouri Data Breach Notification Law, and the Missouri Sunshine Law.

The underlying technology stack combines proactive monitoring tools with cybersecurity infrastructure including Multi-Factor Authentication (MFA), Endpoint Detection and Response (EDR), and Security Information and Event Management (SIEM) tools, deployed as part of a unified managed services platform rather than standalone products. PCnet supports both remote resolution and on-site assistance with 24/7/365 availability; client testimonials indicate most issues are resolved remotely within minutes. The company operates from a single Springfield office and has no disclosed proprietary software product, no public API, and no documented AI/ML capabilities.

PCnet's revenue model is anchored in recurring monthly managed IT subscriptions priced per environment size and user/device count, supplemented by project-based professional services for IT consulting, network upgrades, cloud migrations, and cybersecurity implementations. The customer base spans eight vertical segments — Healthcare, Banking, Legal, Manufacturing, Education, Government, Nonprofit, and Professional Services — with several multi-branch clients (e.g., a five-branch bank, a healthcare provider that grew from two to five clinics). Go-to-market combines inbound consultation (phone, email, web form), field sales for on-site assessments, a content marketing engine (learning center, SEO, LinkedIn/Facebook/Twitter), and a formal referral program offering $250 to $2,000+ per closed contract.

Name

PCnet

Legal name

PCnet, Inc.

Website

https://pcnetinc.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

PCnet is a Springfield, Missouri-based managed IT services provider founded in 1987 serving small and mid-sized businesses across healthcare, banking, legal, government, and other regulated verticals with managed IT, cybersecurity, cloud, and physical security solutions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEABAD

Network Management (LAN/WAN/Wi‑Fi) Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud services
• Data backup recovery
• IT consulting

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services (Recurring Subscription): Ongoing responsibility for managing and supporting a business's technology environment for a predictable monthly flat fee. Covers monitoring, maintenance, helpdesk support, and security. Pricing based on size of environment, number of users and devices, and level of support required. This is the primary recurring revenue stream.
2. Specialized IT Services (Project-Based): One-time professional services including IT consulting engagements, network upgrades, cloud migrations, and cybersecurity implementations. Billed per project or engagement, typically following initial assessment and consultation.
3. Industry-Specific Solutions: Compliance-focused services for regulated industries (healthcare/HIPAA, legal, banking, government) bundled within managed IT or as add-on security and compliance services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

PCnet provides managed IT services for small and mid-sized businesses in the Springfield, Missouri region, delivering proactive monitoring, helpdesk support, cybersecurity (MFA, EDR, SIEM), cloud services, data backup and disaster recovery, IT consulting, co-managed IT, modern business communications (VoIP/video), intelligent meeting room environments, and physical security monitoring under a predictable monthly flat-fee model. Services are bundled and customized per client environment, with industry-specific compliance support (HIPAA, FERPA, financial regulations, Missouri Data Breach Notification Law).

Product overview

PCnet provides a comprehensive portfolio of IT services designed as a unified technology backbone for small and mid-sized businesses. The core offerings include Managed IT (proactive monitoring and support), Cybersecurity (MFA, endpoint security, SIEM), Cloud Services, Data Backup and Recovery, Co-Managed IT, IT Consulting, Modern Business Communications, Intelligent Meeting Room Environments, and Physical Security Monitoring. These services are offered as an integrated suite rather than standalone products, allowing businesses to access full IT, cybersecurity, and physical security support from a single provider. The five-step process (Assessment, Strategy, Deployment, Support, Growth) ties all services together to provide customized technology solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Proactive IT support and management services including system monitoring, maintenance, helpdesk support, and security management delivered for a predictable monthly flat fee, designed for SMBs that lack a dedicated internal IT team.
• Cybersecurity Infrastructure security solutions providing threat protection, multi-factor authentication, endpoint security, SIEM, and proactive monitoring to safeguard business networks and data for SMBs across regulated and non-regulated verticals.
• Cloud Services Scalable cloud solutions enabling secure remote access, hybrid workforce support, and cloud-based collaboration tools for work-from-anywhere environments for SMB clients.
• Data Backup and Recovery Automatic backup solutions with disaster recovery planning to protect business data and enable fast system restoration after incidents for SMB clients.
• Co-Managed IT Shared IT support model that supplements internal IT teams with external expertise, flexible assistance during peak periods or emergencies, and round-the-clock support while internal teams retain control.
• IT Consulting Strategic technology guidance including technology strategy development, infrastructure planning, cloud adoption planning, and business continuity planning for SMB and mid-market clients.
• Modern Business Communications Upgraded communication tools including VoIP phone systems, video conferencing, call routing, and mobile apps to improve team collaboration for SMB clients.
• Intelligent Meeting Room Environments AV tools and smart collaborative meeting space solutions designed for modern conference and meeting environments.
• Physical Security Monitoring Access control and surveillance solutions for securing business premises and physical spaces, complementing PCnet's IT and cybersecurity service portfolio.

Quantifiable outcome

• 50%+ reduction in IT costs reported by clients (Legal Services of Southern Missouri)
• +5 more outcomes

Named customers8 records

Segments9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a managed IT services and cybersecurity provider serving SMB and mid-market clients across the U.S. Comparable to PCnet in offering a unified IT, cybersecurity, and cloud managed services portfolio with co-managed options and 24/7 support.
• Dataprise: Dataprise is a national managed IT services and cybersecurity provider focused on mid-market and enterprise clients. Directly comparable to PCnet's managed IT, cybersecurity, and cloud practice targeting regulated verticals with multi-location environments.
• CMIT Solutions: CMIT Solutions operates a franchise network of managed IT services providers serving SMBs across the U.S. Closely comparable to PCnet in delivering managed IT, cybersecurity, and compliance services to small and mid-sized businesses with a local-presence model.
• Kelser Corporation: Kelser is a managed IT services and cybersecurity firm serving mid-sized organizations in the Northeast. Comparable to PCnet in bundling managed IT, cybersecurity, and cloud services into recurring contracts for regulated and growth-stage businesses.
• Intelligent Technical Solutions (ITS): ITS is a managed IT services provider serving SMBs across multiple U.S. regions with a co-managed IT offering. Directly comparable to PCnet in target customer profile, recurring managed services model, and emphasis on cybersecurity and compliance.

Broad incumbents

• SHI International: SHI International is a large IT solutions and services provider offering managed services, cybersecurity, cloud, and procurement at national scale. Comparable to PCnet as a broad incumbent with overlapping capabilities across the full IT services stack.
• CDW: CDW is a major provider of IT hardware, software, and integrated services to business, government, and education customers. Comparable to PCnet as a broad incumbent offering managed services and cybersecurity within a much wider technology portfolio.
• Insight Enterprises: Insight Enterprises is a global IT solutions and services provider with managed services, cloud, and cybersecurity capabilities. Comparable to PCnet as a broad incumbent with overlapping managed services offerings for SMB and mid-market buyers.

Regional players

• ReadiTech / Midwest Computech: ReadiTech is a Midwest-based managed IT and technology services provider serving businesses across the Dakotas and surrounding region. Comparable to PCnet as a similarly-sized regional MSP with a recurring managed services model and regulated-vertical expertise.
• Kelley Create: Kelley Create is a Pacific Northwest managed IT services and print/document provider serving SMB and mid-market clients. Comparable to PCnet as a regional MSP combining IT managed services, cybersecurity, and communications offerings for multi-vertical clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pcnetsgf
• Facebookfacebook.com/PCnetSpringfield
• LinkedInlinkedin.com/company/pc-net

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PCnet