Salesmate
Salesmate (legally Rapidops Inc.) is an AI-powered CRM and customer operations platform that unifies sales, marketing automation, customer support, communication, and AI agents for mid-market and enterprise teams, serving 8,500+ businesses globally through per-user SaaS subscriptions.
- Company typePrivate
- Founded2016
- HeadquartersCharlotte, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Salesmate does
Salesmate (legally Rapidops Inc.) is an AI-powered customer platform founded in 2016 and headquartered in Charlotte, North Carolina. The company unifies CRM, marketing automation, customer support, communication, workflows, and AI capabilities on a single cloud-based platform, serving mid-market and enterprise teams across retail, jewelry, manufacturing, hospitality, consulting, real estate, insurance, finance, and education industries. The platform comprises the core Salesmate CRM plus 25+ modules covering pipeline management, calling, text messaging, sequences, smart emails, lead scoring, deal management, quoting, ticketing, live chat, mobile CRM, and analytics, and includes the Skara AI Agents sub-brand for autonomous customer interactions across chat, voice, SMS, WhatsApp, Facebook Messenger, and Instagram.
The product architecture combines a built-in virtual phone system, AI-powered call transcription, AI Co-pilot and AI Autopilot productivity features, and a 700+ integration ecosystem spanning Google Workspace, Microsoft 365, Slack, Shopify, BigCommerce, Zapier, and IndiaMART. The company monetizes through per-user SaaS subscriptions starting at $23 per user per month, distributed globally via a hybrid motion: a self-serve 15-day free trial with no credit card required for SMBs, and a direct sales-led motion with demos for mid-market and enterprise buyers. The customer base spans 8,500+ businesses including enterprise logos such as Sony Music, Signet Jewelers, JETS, DD, and Kynetec.
Salesmate maintains an unusually broad compliance posture for its size — GDPR, HIPAA, SOC 1, SOC 2 Type 1, SOC 2 Type 2, ISO 27001, and the EU-U.S. and Swiss-U.S. Data Privacy Frameworks — supporting procurement in regulated verticals and EU enterprise sales. Leadership is founder-led, with Jayesh Mori as CEO and Samir Motwani as Product Head (one input block also lists Motwani as founder and CEO, indicating possible role evolution or conflict in sources). The company is privately held, incorporated in Delaware, and has not disclosed external funding rounds or revenue figures.
Salesmate firmographics
Firmographics- Name
- Salesmate
- Legal name
- Rapidops Inc.
- Website
- https://salesmate.io
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Salesmate (legally Rapidops Inc.) is an AI-powered CRM and customer operations platform that unifies sales, marketing automation, customer support, communication, and AI agents for mid-market and enterprise teams, serving 8,500+ businesses globally through per-user SaaS subscriptions.
- Ownership category
- akta.pro rank
Salesmate industry classification
Industry- Product category
- Sales CRM Software
- akta.pro primary industry
- Sales Force Automation (SFA) CRM (HDAEAFAA)
- akta.pro secondary industries
- Marketing Automation, CRM & Lifecycle Messaging (BPAMALAE), Marketing Automation & Campaign Management CRM (HDAEAFAB)
Keywords
Where Salesmate is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Salesmate business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Subscription Revenue: SaaS subscription model with per-user pricing. Customers pay recurring fees based on the number of seats/users.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Standard CRM plan starting price |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Salesmate product offering
Product offeringCore offering
Salesmate is an AI-powered cloud-based customer platform that combines CRM, marketing automation, customer support, communication tools, workflows, and AI capabilities on a single connected system. The company sells per-seat SaaS subscriptions (starting at $23/user/month) to mid-market and enterprise teams, offering unified customer data, built-in calling and texting, sales pipeline management, automated sequences, and Skara AI Agents for autonomous customer interactions.
Product overview
Salesmate is an AI-powered unified customer platform that combines CRM, marketing automation, customer support, communication, workflows, and AI capabilities into a single connected system. The core offering is Salesmate CRM, supplemented by specialized AI capabilities through Skara AI Agents (a sub-brand), dedicated modules for marketing automation, customer support software, built-in calling, analytics, and various sales productivity tools including pipelines, sequences, web forms, meeting scheduling, text messaging, and email management. The platform is designed for mid-market and enterprise teams and integrates with 700+ third-party applications including Google, Microsoft, Slack, Shopify, and Zapier.
Differentiator
Problem solved
Functional benefit
Brands
- Skara: AI Agents platform providing autonomous AI assistants for sales, support, and customer engagement across chat, voice, SMS, and WhatsApp channels
Products and services
- Salesmate CRM AI-powered cloud-based CRM platform that unifies sales management, marketing automation, customer support, communication, and workflows on a single connected platform for mid-market and enterprise teams.
- Skara AI Agents AI agent platform enabling autonomous customer interactions across chat, voice, SMS, WhatsApp, and other channels with capabilities for lead qualification, sales, support, booking, and eCommerce automation.
Quantifiable outcome
- 13% increase in sales efficiency
- +6 more outcomes
Companies that use Salesmate
Customer profileNamed customers13 records
Segments14 records
Ideal customer profiles2 records
Salesmate technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability9 records
Feature15 records
Salesmate partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- ZapiercoreSalesmate integrates with Zapier enabling connections to 1,000+ third-party applications. Users can create automated workflows (Zaps) without coding to send information between tools.
- GooglecoreIntegrations with Google Workspace including Gmail, Calendar, and Google Drive for email, calendar, and file synchronization.
- MicrosoftcoreMicrosoft integrations including Outlook, Calendar, and Microsoft Teams for productivity and communication.
- SlackcoreSlack integration for team communication and notifications within Salesmate.
- ShopifycoreShopify integration syncs customer data and online orders with Salesmate CRM for unified customer view.
- 700+ App IntegrationscoreBroad ecosystem of integrations with over 700 applications including productivity tools, communication platforms, and business software.
- Solutions PartnersminorPartner program for solution providers who implement and resell Salesmate to end customers.
- Affiliate PartnersminorAffiliate program for partners who refer new customers to Salesmate.
- Salesmate for StartupsminorSpecial program for startup companies to adopt Salesmate CRM with support and resources.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Salesmate competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Salesmate social profiles
Digital presenceSalesmate compliance and trust
Trust signalCompliance8 records
Salesmate financial estimates
Financial estimateRevenue estimate
Valuation estimate
Salesmate leadership team
Management profileNumber of profiles
Profiles4 records
Salesmate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Salesmate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Salesmate
What does Salesmate do?
Salesmate is an AI-powered cloud-based customer platform that combines CRM, marketing automation, customer support, communication tools, workflows, and AI capabilities on a single connected system. The company sells per-seat SaaS subscriptions (starting at $23/user/month) to mid-market and enterprise teams, offering unified customer data, built-in calling and texting, sales pipeline management, automated sequences, and Skara AI Agents for autonomous customer interactions.
Is Salesmate a public or private company?
Salesmate is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Salesmate founded?
Salesmate was founded in 2016. It employs 51 to 100 people.
Where is Salesmate based?
Salesmate is headquartered in Charlotte, United States, in the North America region.
How does Salesmate make money?
One revenue line is on record: subscription Revenue.
Does Salesmate have an API?
Yes. Salesmate provides public APIs that allow developers to access and manage CRM data including contacts, companies, deals, pipelines, activities, and other CRM objects. The API documentation is available at apidocs.salesmate.io. Developer documentation is at apidocs.salesmate.io.
What industry is Salesmate in?
Salesmate's product category is Sales CRM Software. Its primary akta.pro industry code is HDAEAFAA, Sales Force Automation (SFA) CRM, with a secondary code of BPAMALAE, Marketing Automation, CRM & Lifecycle Messaging.