What InSource Solutions does

InSource Solutions is a Richmond, Virginia-headquartered industrial software and services company that delivers digital transformation, SCADA, MES, engineering, workforce optimization, and industrial data visualization solutions to manufacturers across North America. The firm operates as an AVEVA Select Partner, reselling and implementing AVEVA's industrial software stack — including SCADA, MES, Historian, Unified Digital Engineering (UDE), and PI Vision — wrapped around proprietary managed-service offerings such as InCommand (proactive OT lifecycle management) and InSider (a member program providing expert access and training). Its go-to-market combines enterprise field sales with channel-partner execution, targeting verticals including water/wastewater, process manufacturing, discrete manufacturing (food & beverage, consumer products, life sciences, pulp & paper, metals), data centers and building automation, power and utilities, mining, and academia, with named enterprise customers such as DC Water, Clif Bar, and New Belgium Brewing.

The company was formed through the 2025 unification of InSource Software Solutions, Cimsoft, and GS PlantOptics, creating what was then the second-largest AVEVA Select provider in the Americas. In February 2026, InSource acquired AVEVA Select California from E&M Electric and Machinery, Inc., making it the largest AVEVA Select Partner across North America and adding West Coast geographic coverage. Revenue is generated through three streams: project-based professional services (implementation, integration, consulting), recurring managed services (InCommand and ongoing support), and software resale/licensing of AVEVA subscriptions and support contracts, with quote-based enterprise pricing. The firm claims 29+ years of manufacturing-industry experience, 165+ experts, a self-described "#1 trusted partner" position in the U.S. and Canada, and a stated goal of $1B in cumulative client digital transformation value by 2030. CEO Ann Croom leads the organization as a privately held entity with no disclosed VC or PE backing.

Name

InSource Solutions

Legal name

InSource Solutions

Website

https://insourcess.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

InSource Solutions is an AVEVA Select Partner delivering industrial software implementation, SCADA/MES deployment, managed services, and digital transformation consulting to North American manufacturers in water/wastewater, process, and discrete industries.

Ownership category

akta.pro rank

Product category

Industrial Automation Software Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Instrumentation, Controls & Automation Engineering Consulting (BPAHAIAM)

akta.pro secondary industries

Enterprise Architecture & IT Operating Model (BPAHAEAB), Strategy & IT Advisory (BPAEAAAA), Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

Keywords

• Industrial automation software
• SCADA systems integration
• Manufacturing execution systems
• Industrial digital transformation
• AVEVA system integration

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Implementation, integration, and consulting services for AVEVA industrial software deployments including SCADA, MES, and digital transformation projects
2. Managed Services: Ongoing managed services including InCommand proactive OT lifecycle management and technical support for AVEVA systems
3. Software Resale and Licensing: Resale of AVEVA software licenses, subscriptions, and support contracts as an authorized AVEVA Select Partner

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

InSource Solutions is the largest AVEVA Select Partner in North America, providing sales, implementation, support, and training for AVEVA industrial software including SCADA, MES, Historian, Unified Digital Engineering, and industrial data visualization platforms. The company serves industrial manufacturers across water/wastewater, food & beverage, chemicals, life sciences, mining, power, and discrete manufacturing with professional services, managed OT lifecycle services (InCommand), and a member access platform (InSider).

Product overview

InSource Solutions is an AVEVA Select Partner offering a comprehensive portfolio of industrial software solutions and professional services. The company provides AVEVA-based products including Digital Transformation, Unified Digital Engineering (UDE), Operations Control (SCADA), Workforce Optimization, Manufacturing Execution System (MES), and Industrial Data Visualization and Management. Supporting these core offerings are proprietary managed services: InSource InCommand for proactive OT lifecycle management and InSource InSider for expert access and training. The company serves multiple industries including water/wastewater, food & beverage, chemicals, life sciences, and discrete manufacturing, with a stated goal of $1B in client digital transformations by 2030.

Differentiator

Problem solved

Functional benefit

Brands

• InSource InSider: Member program providing access to experts, training, and members-only content
• InSource InCommand

Products and services

• Digital Transformation Solutions that help clients navigate business complexities and digitally overhaul plant operations, shifting from routine to continuous improvement. Designed for industrial manufacturers undertaking digital transformation initiatives.
• Unified Digital Engineering (UDE) Engineering solutions delivering data-centric single source of truth for engineering information, allowing clients to design, maintain, and operate in compliance with company standards.
• Operations Control (SCADA) SCADA solutions that gather essential operational data, empowering users to visualize, optimize, and address abnormal situations before they impact operations.
• Workforce Optimization Process that drives operational performance by addressing new knowledge and skill requirements within modern manufacturing workplaces.
• AVEVA Manufacturing Execution System (MES) Model-driven MES approach combining traditional benefits of a manufacturing execution system with modern digital workflow management technology to bring people, organizations, and processes together.
• Industrial Data Visualization and Management Asset Performance Management (APM) solutions that maintain and optimize asset investment, minimizing whole-life cost including operation, maintenance, replacement, or disposal of each asset.
• InSource InCommand Proactive OT lifecycle management service for AVEVA-based SCADA and MES systems, providing ongoing monitoring and management for industrial operations.
• InSource InSider Member program providing access to AVEVA experts through scheduled consultations, training resources, and members-only content for AVEVA product users.
• Professional Services Includes Monitor & Control, Advanced Applications, Definition & Planning, and Organizational Change Management services for AVEVA implementations.

Quantifiable outcome

• $1B in client digital transformations by 2030

Named customers3 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• AVEVAcoreChannel Partner/ Reseller/ Distributor · 17 February 2026InSource Solutions is the largest AVEVA Select Partner across North America, serving as the exclusive AVEVA sales, support, and training organization. The partnership was strengthened with the acquisition of AVEVA Select California, expanding geographic coverage to the West Coast.
• E&M Electric and Machinery, Inc.minorOthers · 17 February 2026Acquired AVEVA Select California from E&M Electric and Machinery, Inc., expanding InSource's presence to the West Coast and strengthening industry expertise in water, wastewater, and process manufacturing.
• CimsoftcoreStrategic or Co-development Partner · 1 January 2025Combined with InSource Software Solutions and GS PlantOptics in 2025 to form the second-largest AVEVA Select provider in the Americas, now the largest following AVEVA Select California acquisition.
• GS PlantOpticscoreStrategic or Co-development Partner · 1 January 2025Combined with InSource Software Solutions and Cimsoft in 2025 to form the second-largest AVEVA Select provider in the Americas, now the largest following AVEVA Select California acquisition.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• AVEVA (direct services): AVEVA is the underlying industrial software vendor (PI System, AVEVA MES, SCADA, Unified Engineering). While InSource is AVEVA's largest North American Select Partner, AVEVA's own professional services and direct enterprise engagements are a broad incumbent alternative that InSource both depends on and competes against.
• Emerson (Movilware / DeltaV partners): Emerson's DeltaV and Movilware ecosystem of certified system integrators delivers DCS, MES, and industrial software services to process manufacturers. As a competing industrial automation platform with its own integrator network, Emerson is a broad incumbent alternative to InSource's AVEVA-based offerings.
• Accenture Industry X / industrial DX practice: Accenture's Industry X practice delivers large-scale industrial digital transformation engagements, often spanning multiple vendor stacks including AVEVA. As a broad incumbent consulting partner, Accenture competes with InSource on enterprise-level industrial DX roadmaps and MES deployments.
• Siemens Digital Industries (Solution Partner integrators): Siemens operates a global Solution Partner program of certified integrators implementing SIMATIC, WinCC, and Opcenter MES. As a broad incumbent vendor with overlapping SCADA/MES capabilities, Siemens' partner ecosystem competes with InSource for industrial DX budgets.
• Rockwell Automation (PartnerNetwork system integrators): Rockwell Automation operates the PartnerNetwork program of certified system integrators delivering FactoryTalk, MES, and industrial DX services. Although anchored to a competing platform, Rockwell's integrator ecosystem competes with InSource for industrial DX and OT lifecycle engagements.

Regional players

• Boulting Technology: Boulting Technology is a UK-based AVEVA Select Partner delivering industrial automation, SCADA, and MES services to UK and European process manufacturers. It is a channel peer operating in a different geography, illustrating the global AVEVA Select network that competes indirectly for multinational client engagements.

Direct peers

• Sage Automation: Sage Automation is an AVEVA Select Partner and industrial automation integrator delivering SCADA, control systems, and digital solutions across the US, Australia, and beyond. It competes with InSource for AVEVA implementation projects in industrial manufacturing verticals.
• Avid Solutions: Avid Solutions is an AVEVA Select Partner and industrial automation systems integrator providing SCADA, MES, and process control services across the southeastern US. It competes directly with InSource for AVEVA implementation projects in process manufacturing and discrete industries.
• Hargrove Controls + Digital: Hargrove Controls + Digital is an AVEVA Select Partner and industrial systems integrator offering control systems engineering, MES, and digital transformation services. It is a direct channel competitor to InSource in AVEVA-based deployments across US process manufacturers.

Others

• Petrofac / Worley industrial DX integrators: Worley and similar EPC/engineering firms offer industrial digital transformation services including AVEVA-based engineering and operations solutions for energy and process customers. They are adjacent ecosystem participants competing for portions of InSource's addressable market in process manufacturing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/insource_iss
• LinkedInlinkedin.com/company/insource-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InSource Solutions