Thomas International

What Thomas International does

Thomas International Ltd is a UK-based psychometric assessment company founded in 1981 and headquartered in Marlow, operating across 140+ countries with 251–500 employees and a customer base of 10,000+ organizations ranging from SMBs to global enterprises such as Siemens, BP, Porsche, Red Bull, Carlsberg, and IFS. The company builds validated behavioral (PPA/DISC), cognitive (GIA), personality (HPTI/Big Five), emotional intelligence (TEIQue, launched May 2025), and 360-degree feedback assessments, all reregistered with the British Psychological Society, and delivers them through the Thomas CXI (Connection Intelligence) platform that integrates Thomas Connect for team engagement and Thomas Assess for psychometric testing, with the ThomAI coach providing AI-driven manager guidance.

The platform's commercial motion is a hybrid of direct enterprise sales, a three-tier partner channel (referral, reseller, and embedded/API), and self-serve SMB access via Thomas Connect and Thomas Assess. Revenue is generated primarily through annual subscription tiers (Team, Professional, Enterprise) of the Thomas CXI plans, supplemented by partner-channel revenue (referral fees, reseller margins, usage-based embedded pricing), training and accreditation programs, and professional services. The company holds ISO 27001 (December 2025), ISO 9001 (2022), SOC 2, and GDPR attestations, and won the 2025 Engage Award for Best Implementation of AI in Employee Engagement for the ThomAI coach. Distribution is further extended via localized regional websites across EMEA, APAC, and LATAM, with 375,000+ assessments delivered through the partner network.

Name

Thomas International

Legal name

Thomas International Ltd

Website

https://www.thomas.co

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

Thomas International is a UK-based psychometric assessment company serving 10,000+ organizations across 140+ countries with validated behavioral, cognitive, personality, and emotional intelligence assessments delivered through its Thomas CXI platform and partner ecosystem.

Ownership category

akta.pro rank

Product category

Psychometric Assessment Software

NAICS

Management Consulting Services (54161), Other Scientific and Technical Consulting Services (54169), Research and Development in the Social Sciences and Humanities (54172)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Emotional Intelligence, Motivation & Culture-Fit Assessments (BPACAMAI)

akta.pro secondary industry

Interviewing & Selection Skills (Behavioral, Technical, Assessment Centers) (EDAAAKAD)

Keywords

• Psychometric assessments
• Behavioral assessments
• Talent assessment platform
• Employee engagement tools
• Leadership development software

Headquarters

HQ city

Marlow

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Assessment Platform Subscriptions: SaaS-based assessment platform access including Thomas CXI, Thomas Connect, and Thomas Assess. Subscription-based model with tiered plans (Thomas Connection Intelligence Plans). Organizations pay for access to assessment tools and AI-powered insights.
2. Partner Channel Revenue: Revenue from partner ecosystem including referral fees for qualified leads (referral partners), volume-based discounts and margin on sales (reseller partners), and custom usage-based pricing (embedded partners).
3. Professional Services: Training and accreditation programs, consulting services, and packaged solutions. Expert-led training for certification and implementation support.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Thomas International provides psychometric assessment and people effectiveness solutions through its Thomas CXI (Connection Intelligence) platform. The company combines scientifically validated behavioral, cognitive, personality, and emotional intelligence assessments with AI-powered coaching to help organizations improve hiring accuracy, leadership development, and workforce engagement.

Product overview

Thomas International offers Thomas CXI (Connection Intelligence), a unified people effectiveness platform that integrates multiple assessment and connection tools. The platform comprises Thomas Connect (connection and engagement platform with the Connection Index measurement tool), Thomas Assess (assessment platform for psychometric testing), and Thomas Assess Accredited (advanced reporting for certified users). AI capabilities are delivered through ThomAI, an award-winning AI coach that provides personalized guidance for managers. The assessment suite includes PPA (DISC-based behavioral profiling), GIA (cognitive aptitude), TEIQue (emotional intelligence launched May 2025), HPTI (leadership potential), and 360-degree feedback. Services include training and accreditation, professional consulting, and packaged solutions for specific HR use cases.

Differentiator

Problem solved

Functional benefit

Brands

• Thomas CXI (Connection Intelligence): People effectiveness platform connecting assessment insight to daily manager performance
• Thomas Assess
• Thomas Connect
• ThomAI
• Connection Index
• Assess Accredited

Products and services

• Thomas CXI (Connection Intelligence) The flagship people effectiveness platform that connects assessment insight to daily manager performance, integrating multiple assessment tools and AI-powered insights to help leaders build high-performing teams.
• Thomas Connect Connection platform helping managers understand how team members prefer to work, communicate, and be managed, featuring the Connection Index and the ThomAI coach.
• Thomas Assess Assessment platform providing psychometric testing tools including behavioral (DISC/PPA), aptitude (GIA), personality, and emotional intelligence assessments for hiring and development.
• Thomas Assess Accredited Advanced assessment platform offering in-depth reports, succession planning tools, and further assessments for certified users who can professionally interpret results.
• ThomAI AI coach that provides instant personalized guidance to managers and employees for coaching, feedback, and team management situations.
• Connection Index Tool for measuring workplace connection and employee engagement, benchmarking trust, alignment, and cohesion across teams to identify engagement blockers.
• PPA (Personal Profile Analysis) DISC-based behavioral assessment that measures a person's preferred workplace behaviors, including how they communicate, work, and prefer to be managed.
• GIA (General Intelligence Assessment) Cognitive ability assessment measuring learning ability, problem-solving capability, and speed of information processing relevant to job roles.
• TEIQue (Trait Emotional Intelligence Questionnaire) Emotional intelligence assessment measuring twelve traits across Self-Awareness, Self-Management, and Relationship Management, with 10-minute completion and detailed feedback.
• HPTI (High Potential Trait Indicator) Big Five personality assessment for understanding leadership style, preferences, motivation, and readiness for advancement into leadership roles.
• 360 Degree Feedback Comprehensive multi-source feedback assessment enabling peer review for employee development and leadership evaluation.
• Training and Accreditation Expert-led training programs and certification courses that enable users to become accredited in interpreting Thomas assessments and leading people strategy.
• Professional Services Tailored expert consulting services to help organizations transform performance, strengthen leadership cohesion, and drive measurable change.
• Packaged Solutions Ready-made bundled solutions combining assessments and services for specific HR use cases such as hiring accuracy, onboarding, and leadership development.

Quantifiable outcome

• 33% reduction in interviews conducted (Tangerine case study)
• +3 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Compana InternationalflagshipChannel Partner/ Reseller/ Distributor · 1 January 2025Compana International partnered officially with Thomas in 2025 but the relationship spans nearly three decades. United by a shared mission to make people science accessible, they help organizations hire with confidence and empower individuals to perform at their best. The Thomas Channel team supports them to deliver on this mission daily.
• PeopleFirst HRcoreChannel Partner/ Reseller/ DistributorPartner Success Manager Mark Thompson stated 'The support from the Thomas partner team has been exceptional. They truly invest in our success.' PeopleFirst HR delivers Thomas solutions as part of their HR consulting services.
• Asia Pacific HR ConsultingcoreChannel Partner/ Reseller/ DistributorCEO David Park stated 'The training and certification programme prepared our team to deliver real value from day one.' Specializes in delivering Thomas assessments across Asia Pacific region.
• TalentTech SolutionscoreTechnology or IntegrationDirector of Partnerships Emma Rodriguez stated 'Thomas' scientific approach gives us confidence when recommending solutions to enterprise clients.' Integrates or recommends Thomas assessments within their talent technology ecosystem.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• TestGorilla: TestGorilla offers pre-employment assessment tests including personality, cognitive ability, and culture-add, directly overlapping with Thomas Assess for SMB and mid-market hiring decisions and competing on price and ease of use.
• Pymetrics: Pymetrics uses neuroscience-based games and AI to assess candidate fit and potential, overlapping with Thomas's predictive analytics on behavioral fit but positioning as an AI-native challenger rather than a traditional psychometrics incumbent.

Direct peers

• PDI (Personnel Decisions International) / Korn Ferry Assess: PDI, now part of Korn Ferry, is a research-based talent assessment firm specializing in simulations, assessments, and leadership development tools — a direct peer to Thomas's leadership and 360 feedback portfolio for executive and high-potential development.
• Hogan Assessments: Hogan provides personality-based assessments for leadership selection and development, directly overlapping with Thomas's HPTI (Big Five) and 360 feedback offerings, with comparable science-led, accredited positioning.
• SHL: SHL is a global leader in psychometric talent assessment, offering behavioral, cognitive, and personality assessments used for hiring and development — directly comparable to Thomas's PPA, GIA, and HPTI suite across similar enterprise and SMB customer segments.
• Mercer Mettl: Mercer Mettl provides online psychometric, aptitude, and skills assessments for hiring and development, with strong traction in India and APAC — directly comparable to Thomas Assess and the company's mid-market and enterprise customer base.

Broad incumbents

• Korn Ferry: Korn Ferry is a global organizational consulting firm whose talent assessment practice (KF Advance/Assess) competes head-to-head with Thomas for executive and enterprise assessment deals, while also offering broader consulting and RPO services.
• Workday: Workday is a leading enterprise HCM cloud platform that increasingly embeds talent assessment, skills, and AI-driven people analytics features, competing with Thomas at the platform level for HR tech budget and embedding.
• Aon Assessment Solutions: Aon's assessment solutions business delivers psychometric testing, situational judgement, and talent analytics for global enterprises, overlapping with Thomas's enterprise assessment use cases but bundled within Aon's broader HR services portfolio.

Regional players

• Criterion Partnership: Criterion Partnership is a UK-based occupational psychology consultancy providing psychometric assessment, development centers, and leadership development — directly comparable to Thomas in the UK and European market, particularly for accredited assessment work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/thomasint_uk

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thomas International