Healthcare IT Leaders

What Healthcare IT Leaders does

Healthcare IT Leaders is a US-based, healthcare-only consulting and workforce solutions firm founded in 2011 and headquartered in Alpharetta, Georgia. The company delivers advisory, staffing, implementation, and managed services to more than 600 hospitals and health systems, supporting complex enterprise technology programs across Electronic Health Records (Epic, Oracle Health/Cerner, MEDITECH), Enterprise Resource Planning (Workday, Infor), Workforce Management (UKG), Revenue Cycle Management, CRM (Salesforce), and data/cloud/AI platforms (Snowflake, ServiceNow, Nuvolo). It also serves federal healthcare customers including the U.S. Department of Veterans Affairs.

The firm does not develop proprietary healthcare software but applies a proprietary ClickSmart training methodology for Epic and a Continuous Managed Services model (ITIL-driven, 24/7, automation-supported) for post-go-live support. It holds senior partner designations across all major healthcare platforms — including Nuvolo Elite Partner, Workday AMS Partner, MEDITECH Alliance Partner, and Epic AppOrchard and Salesforce AppExchange partner — and is an approved vendor on federal contract vehicles (GSA MAS, VHA ICSP, VA 621). The firm operates three wholly-owned subsidiary brands: PAC Leaders, Locums Choice, and RUN Consultants.

Healthcare IT Leaders generates revenue through four professional services streams — consulting and advisory, IT staffing and talent placement, transformation and delivery services, and continuous managed services — billed via quote-based engagements and multi-year managed services contracts. The go-to-market model is direct enterprise field sales (Regional VPs of Sales, National Accounts Managers, Premier Account Directors) targeting CIOs, IT directors, and clinical informatics leaders at large integrated delivery networks and federal health agencies. The company employs 501–1,000 people and deploys 900+ consultants, with 96% consultant retention and a 90% staffing fill rate. It has been named a KLAS Category Leader for Business Solutions Implementation Services, has appeared on the Inc. 5000 for six consecutive years, and is led by CEO Ben Hilmes (former Cerner SVP) with founder Bob Bailey serving as Executive Chairman.

Name

Healthcare IT Leaders

Legal name

Healthcare IT Leaders, LLC

Website

https://healthcareitleaders.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Healthcare IT Leaders is a US healthcare-only consulting and workforce solutions firm founded in 2011 that delivers advisory, staffing, implementation, and managed services across EHR, ERP, WFM, and data platforms to more than 600 hospitals, health systems, and federal healthcare customers.

Ownership category

akta.pro rank

Product category

Healthcare IT Consulting & Workforce Solutions

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Healthcare IT & Health Informatics Staffing (BPACADAK)

akta.pro secondary industry

Healthcare Clinical Direct Hire (Nursing/Allied/Physicians) (BPACAFAH)

Keywords

• Healthcare IT consulting
• IT staffing solutions
• EHR implementation services
• Healthcare managed services
• Healthcare workforce solutions

Headquarters

HQ city

Alpharetta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consulting and Advisory Services: Revenue generated from strategic advisory engagements, system assessments, technology evaluations, data strategy, and organizational readiness assessments for health systems undergoing digital transformation.
2. IT Staffing and Talent Solutions: Revenue from placing specialized healthcare IT consultants and full-time hires across implementation, build, project management, training, legacy support, and operational roles. Consultants are placed across clinical informatics, revenue cycle, finance and operations, data and analytics, cloud and AI.
3. Transformation and Delivery Services: Revenue from implementation services including EHR/ERP go-lives, system optimizations, integrations, cloud migrations, and project management engagements. Charged for delivery of complex implementations with fixed scope.
4. Continuous Managed Services: Multiyear managed services contracts providing 24/7 monitoring, maintenance, and support for Oracle Health, Epic, Workday, and other enterprise applications. Includes incident management, release management, business process and security configurations, integration services, custom reports, and legacy support.
5. Custom Software Development: Revenue from custom application development including mobile apps, web applications, and Epic AppOrchard/Salesforce AppExchange deployments.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Healthcare IT Leaders is a healthcare-focused IT consulting and workforce solutions firm that delivers advisory services, specialized IT staffing, transformation and delivery (implementation) services, and continuous managed services for hospitals, health systems, and federal healthcare agencies. Engagements span major clinical, financial, workforce, and operational platforms including Epic, Oracle Health (Cerner), MEDITECH, Workday, UKG, Infor, Salesforce, ServiceNow, Snowflake, and Nuvolo. The firm supplements consulting with proprietary methodologies such as ClickSmart (Epic EHR training) and a 3-D Discover-Develop-Deploy custom software build process.

Product overview

Healthcare IT Leaders is a national consulting and workforce solutions firm that provides advisory, staffing, implementation, and managed services for healthcare enterprise technology. The company offers a portfolio of service offerings (Advisory Services, Staffing and Talent Services, Transformation & Delivery Services, and Continuous Managed Services) supporting healthcare organizations across the full technology lifecycle. Their platform expertise spans Electronic Health Records (Epic, Oracle Health, MEDITECH), Enterprise Resource Planning (Workday, Infor), Workforce Management (UKG), Revenue Cycle Management (Oracle), Customer Relationship Management (Salesforce), and Data/Cloud/AI (Snowflake, ServiceNow, Nuvolo). They also provide custom software development services and proprietary methodologies like the ClickSmart training program for Epic EHR optimization.

Differentiator

Problem solved

Functional benefit

Products and services

• Advisory Services

Quantifiable outcome

• Reduced MD time in Epic EHR by 30 minutes per day and saved 12 clicks per workflow through ClickSmart training program at MUSC Health
• +5 more outcomes

Named customers17 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Booz Allen HamiltoncoreStrategic or Co-development Partner · 1 September 2025Healthcare IT Leaders is part of the ground team for the VA Electronic Health Record modernization effort alongside Booz Allen Hamilton, Oracle Health, and Accenture Federal Services. Over 20 Healthcare IT Leaders experts are working closely with VA medical centers (Ann Arbor, Battle Creek, Detroit, Saginaw) preparing for deployment. Supports the Federal EHR connecting VA facilities with Department of War, U.S. Coast Guard, NOAA, and community care providers.
• MEDITECHcoreImplementation/ SI/ Consulting Partner · 1 May 2025Designated as MEDITECH Alliance Consulting Services Partner in May 2025. Recognized among a select group of consulting organizations approved by MEDITECH to deliver expert guidance and services for the implementation and optimization of MEDITECH's Expanse Electronic Health Record platform. Services include strategic planning, system implementation, workflow optimization, and training.
• WorkdaycoreImplementation/ SI/ Consulting Partner · 1 April 2025Named Workday Application Managed Services (AMS) Partner in April 2025 and Workday Staffing Partner in May 2024. Authorized to provide certified Workday professionals for advisory, implementation, Go-Live, optimization, and ongoing support. Offers full continuum of Workday services for healthcare organizations including advisory, build, legacy support, RICEF, training/activation, and cloud migration. 15 years of healthcare IT experience combined with Workday product expertise.
• NuvolocoreTechnology or Integration · 19 February 2018Strategic partnership formed in February 2018. Healthcare IT Leaders joined Nuvolo's go-to-market capabilities as a strategic implementation partner for Nuvolo's cloud-based Enterprise Asset Management (EAM) platform built on ServiceNow. The company is one of the first consulting firms to join the Nuvolo partner network and was later advanced to Nuvolo Elite Partner Status (May 2020), recognizing advanced implementation expertise and go-to-market maturity. Successfully implemented Nuvolo solutions at St Francis Health System, Prime Healthcare, Cleveland Clinic, and Mercedes Benz Stadium.
• Epic SystemscoreImplementation/ SI/ Consulting PartnerEpic AppOrchard partner for app development and deployment. Leader in Epic advisory, implementation, staffing, and managed services. Epic credentialed trainers and builders deployed across hundreds of implementations.
• Oracle HealthcoreImplementation/ SI/ Consulting PartnerDeep knowledge of Oracle Health solutions and best practices. Kansas City Center of Excellence provides Continuous Managed Services for Oracle Health (formerly Cerner). Former Cerner executives on staff. Managed services agreements with Baptist Health, USA Health, and others for Oracle Health applications.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The HCI Group: Specialized healthcare IT consulting firm with deep Epic and Cerner implementation expertise. Closely comparable to HITL in service mix, customer profile, and KLAS-tracked delivery focus.
• Avaap: IT consulting firm specializing in Workday, Infor, and Epic implementations with strong healthcare vertical presence. Direct overlap with HITL on ERP (Workday/Infor) and EHR practice areas.
• Nordic Consulting Partners: Largest pure-play Epic-focused healthcare IT consulting firm. Directly competes with HITL for Epic implementation, advisory, and managed services work among large IDNs and academic medical centers.
• Pivot Point Consulting: Healthcare IT staffing and consulting firm serving hospitals and health systems across EHR, ERP, and analytics platforms. Overlaps with HITL on Epic, Cerner, and Workday implementations and managed services.
• Prominence Advisors: Healthcare IT consulting firm focused on EHR, data, and BI implementations. Competes with HITL for technical and analytics consulting engagements at mid-to-large health systems.
• Tegria: Healthcare technology and consulting services provider (formed from Providence's services arm and Bluetree Network). Competes head-to-head with HITL across EHR, ERP, cloud, and managed services engagements at health systems.
• CTG (Computer Task Group): Public IT staffing and solutions provider with a sizable healthcare vertical, including EHR implementation and managed services. Competes with HITL on staffing placements and project-based healthcare IT delivery.

Broad incumbents

• Optum (UnitedHealth Group): Diversified health services and technology business of UnitedHealth Group with one of the largest healthcare IT consulting and services practices in the U.S. Overlaps with HITL on advisory, staffing, and managed services, but as part of a much broader portfolio.
• Accenture Federal Services: Federal-focused arm of Accenture and a current partner alongside HITL on the VA EHR Modernization. Represents the large-incumbent counterweight that competes for the largest federal healthcare IT contracts HITL is pursuing.
• Deloitte (Healthcare Consulting): Global professional services firm with a large healthcare and federal health IT practice. Competes with HITL on large IDN transformation and federal engagements, and is the prior employer of HITL's VP of Federal Practice.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/healthcare-it-leaders
• Xx.com/hitleaders

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthcare IT Leaders