The HCI Group
The HCI Group is a healthcare IT consulting firm and wholly owned subsidiary of Tech Mahindra, delivering EHR implementation, optimization, managed services, and AI-enabled analytics to over 275 health system and provider clients across Epic, Cerner, AllScripts, and Meditech platforms.
- Company typePrivate
- Founded2009
- HeadquartersJacksonville, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What The HCI Group does
The HCI Group is a Jacksonville, Florida-based healthcare IT consulting firm founded in 2009 and operating as a wholly owned subsidiary of Tech Mahindra (NSE: TECHM) since 2017. The firm specializes in end-to-end Electronic Health Record (EHR) consulting and managed services, serving more than 275 healthcare clients globally with a primary focus on health systems, hospitals, and provider organizations, alongside secondary capabilities in payer services. It maintains offices in Jacksonville, Florida and Port Talbot, United Kingdom, and employs between 1,001 and 5,000 healthcare IT consultants with specialized EHR expertise.
The company delivers nine integrated solution areas spanning EHR implementation, optimization, migration, revenue cycle management, data analytics and AI, digital front door, value-based care enablement, and intelligent operations automation. Its technology stack supports all major EHR platforms including Epic, Cerner, AllScripts, and Meditech, combined with FHIR-based interoperability, AI-driven analytics, and multi-cloud deployment capabilities across AWS, Microsoft Azure, Google Cloud, and Oracle. The firm maintains technology partnerships with NVIDIA, Snowflake, ServiceNow, Salesforce, Tableau, InterSystems, and others, and holds ISO 27001, ISO 27017, and ISO 27018 certifications for information security and cloud privacy.
The HCI Group generates revenue through professional services engagements, project-based consulting, and recurring managed services contracts with enterprise health systems, typically structured as multi-year, quote-based engagements with custom pricing. It sells primarily through enterprise field sales targeting CIOs and clinical leadership at health systems, augmented by Tech Mahindra's global sales infrastructure and cross-promotion channels. The company has earned consistent analyst recognition, including a KLAS HIT Advisory Services score above 95, and Leader, Star Performer, and Rising Star designations from ISG, Everest Group, and HFS in 2024-2025, alongside a 2018 acquisition of Infinity HIT that extended its EHR implementation capacity.
The HCI Group firmographics
Firmographics- Name
- The HCI Group
- Legal name
- Healthcare Clinical Informatics (The HCI Group)
- Website
- https://thehcigroup.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The HCI Group is a healthcare IT consulting firm and wholly owned subsidiary of Tech Mahindra, delivering EHR implementation, optimization, managed services, and AI-enabled analytics to over 275 health system and provider clients across Epic, Cerner, AllScripts, and Meditech platforms.
- Ownership category
- akta.pro rank
The HCI Group industry classification
Industry- Product category
- Healthcare IT Consulting
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)
- akta.pro secondary industries
- Acute Care & Hospital EHRs (HLACAAAA), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)
Keywords
Where The HCI Group is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The HCI Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Consulting Services: End-to-end technology consulting including strategy, implementation, optimization, and managed services for healthcare organizations. Revenue generated through professional services engagements, project-based contracts, and ongoing managed services relationships with health systems.
- EHR Ecosystem Managed Services: SLA-driven support across EHR and enterprise application environments designed to reduce cost, improve service quality, and enable ongoing value realization. Recurring revenue stream from long-term managed services contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise engagements with custom pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
The HCI Group product offering
Product offeringCore offering
The HCI Group delivers end-to-end healthcare IT consulting and managed services centered on Electronic Health Record (EHR) ecosystems across Epic, Cerner, AllScripts, and Meditech platforms. Its portfolio spans nine integrated solution areas including EHR transformation and migration, optimization and value realization, revenue cycle financial optimization, managed services, data analytics and AI, digital front door patient experience, value-based care enablement, and intelligent operations automation for health systems globally.
Product overview
The HCI Group is a healthcare IT consulting firm and wholly owned subsidiary of Tech Mahindra, offering a comprehensive portfolio of EHR-focused consulting and managed services. The core offering centers on nine integrated solution areas: EHR Ecosystem Managed Services provides ongoing SLA-driven support; Signature EHR Execution Services handles program delivery for upgrades and migrations; EHR Optimization & Value Realization focuses on performance improvement; Revenue Cycle & EHR Financial Optimization addresses financial performance; EHR Transformation & Migration manages modernization programs; EHR Data, Analytics & AI delivers advanced analytics and AI capabilities; Digital Front Door & Patient Experience enhances patient engagement; Value-Based Care & Care Model Enablement supports population health; and Intelligent Operations & Automation Differentiators drives operational efficiency. These solutions span strategy, implementation, optimization, and managed services across Epic, Cerner, and other EHR platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- EHR Ecosystem Managed Services
Quantifiable outcome
- KLAS HIT Advisory Services score of over 95
Companies that use The HCI Group
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
The HCI Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability8 records
Feature5 records
The HCI Group partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered flagship, core and supporting.
- Tech MahindraflagshipIn 2017, The HCI Group became a wholly owned subsidiary of Tech Mahindra, which offers technology consulting and digital solutions to global enterprises. This partnership expanded HCI Group's deep healthcare expertise with solutions covering payer, provider, and patient services while bringing Tech Mahindra's proven ability to drive innovation and digital transformation.
- EpiccoreEpic is a major EHR platform partner. The company provides Epic implementations, optimizations, and managed services as part of its core offerings.
- CernercoreCerner is a key EHR platform partner. The company offers Cerner-related services including implementations, upgrades, and optimization.
- MicrosoftcoreMicrosoft technology partnership providing cloud infrastructure and AI capabilities for healthcare solutions.
- ServiceNowsupportingServiceNow platform integration for enterprise workflow automation and service management within healthcare environments.
- SnowflakesupportingSnowflake data platform partnership for healthcare analytics and data warehousing capabilities.
- SalesforcesupportingSalesforce CRM integration with EHR systems for patient engagement and CRM-to-EHR integration capabilities.
- AWScoreAmazon Web Services cloud infrastructure partnership providing scalable cloud architecture for healthcare deployments.
- Google CloudcoreGoogle Cloud partnership for AI/ML capabilities and data analytics in healthcare environments.
- OraclesupportingOracle technology partnership for database and cloud infrastructure solutions.
- NVIDIAsupportingNVIDIA partnership for AI and GPU-accelerated computing capabilities in healthcare analytics.
- AllScriptscoreAllScripts EHR platform partnership providing implementation and optimization services.
- MeditechcoreMeditech EHR platform partnership for implementations and managed services.
- InterSystemssupportingInterSystems data platform and FHIR interoperability technology partnership.
- TableausupportingTableau visualization partnership for healthcare analytics dashboards.
- LiferaysupportingLiferay digital experience platform for patient engagement and portal solutions.
- WSO2supportingWSO2 API management for healthcare interoperability solutions.
- WaystarsupportingWaystar revenue cycle technology partnership for denial management and prior authorization automation.
- SharecaresupportingSharecare digital health platform partnership for patient engagement and population health.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
The HCI Group competitors and assessment
Company assessmentDirect peers
- Pivot Point Consulting: Healthcare IT consulting firm offering EHR implementation, advisory and managed services across Epic, Cerner, Meditech and AllScripts. Closely comparable to HCI in size, vendor breadth and provider-segment focus.
- CereCore: Healthcare IT services provider (HCA-owned) delivering EHR implementation, support and managed services, primarily on Meditech and Epic. Comparable in scope of EHR managed services and provider focus.
- Optimum Healthcare IT: Pure-play healthcare IT consulting and EHR services firm serving provider organizations with implementation, optimization, go-live support and managed services. Direct peer in the EHR-focused consulting niche.
- Nordic Consulting: One of the largest independent healthcare IT consultancies, specializing in Epic implementation, optimization and managed services for health systems. Direct competitor to HCI in the EHR services space, particularly for large hospital systems.
Broad incumbents
- Deloitte Healthcare: Big Four advisory and consulting practice with deep healthcare IT, EHR transformation, analytics and value-based care offerings. Competes with HCI for enterprise health system consulting engagements.
- Huron Consulting Group: Large management and technology consulting firm with a significant healthcare practice covering EHR, revenue cycle and digital transformation. HCI's own Head of Provider Practice joined from Huron, underscoring direct overlap in EHR consulting talent and clients.
- Cognizant Healthcare: Global IT services major with a healthcare business spanning payer, provider, and life sciences digital transformation. Competes with HCI on large EHR implementation and digital programs leveraging offshore delivery.
- Leidos Health: Large federal and commercial healthcare IT services and consulting provider offering EHR implementation, data analytics and managed services. Competes with HCI for large health system transformation engagements.
- Accenture Healthcare: Global professional services giant with a dedicated healthcare practice covering EHR, digital health, analytics and payer-provider services. Competes with HCI on large multi-year transformation programs and offshore delivery scale.
Emerging players
- Tegria: Providence-formed healthcare technology and services company offering EHR consulting, managed services, analytics and revenue cycle solutions. Comparable in provider-focused EHR services but smaller and more emerging as an independent brand.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
The HCI Group social profiles
Digital presenceThe HCI Group compliance and trust
Trust signalCompliance3 records
The HCI Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The HCI Group leadership team
Management profileNumber of profiles
Profiles7 records
The HCI Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The HCI Group M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The HCI Group
What does The HCI Group do?
The HCI Group delivers end-to-end healthcare IT consulting and managed services centered on Electronic Health Record (EHR) ecosystems across Epic, Cerner, AllScripts, and Meditech platforms. Its portfolio spans nine integrated solution areas including EHR transformation and migration, optimization and value realization, revenue cycle financial optimization, managed services, data analytics and AI, digital front door patient experience, value-based care enablement, and intelligent operations automation for health systems globally.
Is The HCI Group a public or private company?
The HCI Group is a private company. It is classified as corporate owned and is currently operating.
When was The HCI Group founded?
The HCI Group was founded in 2009. It employs 1,001 to 5,000 people.
Where is The HCI Group based?
The HCI Group is headquartered in Jacksonville, United States, in the North America region.
How does The HCI Group make money?
Two revenue lines are on record. IT Consulting Services are the primary driver. The others are EHR Ecosystem Managed Services.
Who are The HCI Group's main competitors?
Direct peers on record are Pivot Point Consulting, CereCore, Optimum Healthcare IT and Nordic Consulting. Broad incumbents are Deloitte Healthcare, Huron Consulting Group, Cognizant Healthcare, Leidos Health and Accenture Healthcare. Tegria is listed as an emerging player.
Does The HCI Group have an API?
No public API is recorded for The HCI Group.
What industry is The HCI Group in?
The HCI Group's product category is Healthcare IT Consulting. Its primary akta.pro industry code is HLACAAAL, EHR Implementation, Optimization, Training & Managed Services, with a secondary code of HLACAAAA, Acute Care & Hospital EHRs. Its NAICS code is 51821 and its SIC code is 7370.