Omnevo
- Company typePrivate
- Founded2021
- HeadquartersWiesbaden, Germany
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Omnevo firmographics
Firmographics- Name
- Omnevo
- Legal name
- Omnevo GmbH
- Website
- https://omnevo.net
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Omnevo industry classification
Industry- Product category
- Travel Retail Commerce Platform
- akta.pro primary industry
- Order Management & Inventory Orchestration (OMS) (CRAFAMAC)
- akta.pro secondary industries
- Store Fulfillment & Omnichannel Execution (BOPIS/BORIS/Ship-from-Store) (TLAEACAF), Order Visibility, Status Notifications & Customer Tracking Portal (TLAEACAL)
Keywords
Where Omnevo is headquartered
LocationHeadquarters
- HQ city
- Wiesbaden
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Omnevo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Platform Licensing/Subscription: Omnevo operates as a B2B SaaS platform providing modular digital retail solutions to airlines, airports, and rail operators. Revenue appears to come from platform licensing, implementation fees, and ongoing subscription/support contracts. The company emphasizes end-to-end solutions with modular deployment phases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise custom pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels12 records
Omnevo product offering
Product offeringCore offering
Omnevo sells a modular B2B digital commerce platform that enables airlines, airports, and rail operators to run ancillary retail operations end-to-end, spanning pre-order, onboard shopping, crew operations, real-time inventory, and back-office logistics. The platform includes an AI Commerce Agent, omnichannel order management, AI/ML load planning, and POS systems for iOS and Android. Customers include Emirates, Air Arabia, Air Dolomiti, TGV Lyria, Eurostar, Auckland Airport, and Frankfurt Airport.
Product overview
Omnevo is a modular, end-to-end digital commerce platform designed for airlines, airports, and rail operators to drive ancillary revenue through travel retail and onboard shopping solutions. The platform operates across three main product categories: Ancillary Ecommerce (including AI Commerce Agent, Pre-Order/Pre-Select, Whitelabel Frontend, Search and Recommendation, Master Data Portal, Product Management, Price and Loyalty Service, PNR/Flight Integration, and Ecommerce API Gateway), Retail Logistics & Fulfilment (anchored by Onboard Logistics Portal and Omnichannel Order Management System, with supporting modules including Retail Management, Packing Lists Management, Logistics Management, Supply Chain Management, Schedule Management, Crew Ops Application, Digital Receipt Portal, Crew Meal Application, Dynamic Load Planner, and Order at Seat App), and Onboard Retail (POS for iOS and Android, and InFlight Shopping). The modular architecture allows customers to start with specific solutions and expand based on needs.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Commerce Agent AI-driven personalisation engine combining passenger profiles, journey context, real-time inventory awareness, and smart upsell/cross-sell suggestions to transform inflight and airport retail into intelligent engagement for airlines, airports, and rail operators.
- Pre-Order / Pre-Select (POPs) Enables airlines to convert the pre-departure moment into a commerce gateway, allowing passengers to pre-order meals, snacks, and retail products before flights for delivery onboard.
- POS (iOS) iOS-based point-of-sale system enabling instant payment processing for onboard retail, supporting multiple payment options including airline-integrated loyalty points.
- POS (Android) Android-based point-of-sale system enabling instant payment processing for onboard retail, supporting multiple payment options including airline-integrated loyalty points.
- InFlight Shopping (IFS) Comprehensive inflight shopping solution enabling passengers to securely purchase duty-free and onboard products without reliance on limited cart stock.
- Onboard Logistics Portal (OLP) Central hub for managing onboard retail logistics, connecting Order Management, Supply Chain Logistics, and Crew Meal Application with AI-driven demand forecasting for airlines and rail operators.
- Omnichannel Order Management System Manages orders from multiple sales channels with real-time order tracking, automated inventory updates, and seamless supplier integration for travel retail operations.
- Ecommerce API Gateway API gateway that facilitates secure integration with external retail platforms and touchpoints, enabling connectivity with third-party systems across the travel retail ecosystem.
- Dynamic Load Planner (AI/ML) AI/ML-based load planning capability that analyses real-time weight and balance data for optimal aircraft load distribution, dynamic load recommendations, and automated cargo/baggage allocation.
- Order at Seat App Enables passengers to browse, order, and pay for products from their seats with seat-specific delivery tracking, real-time order status updates, and payment system integration.
- ZRH Comfort (Zurich Airport unified digital experience platform) ZRH Comfort is Zurich Airport's unified digital experience platform that consolidates ecommerce strategy for enhanced passenger engagement, providing a branded shopping experience for airport services and products.
- EmiratesRED Pre-Order Duty-Free Platform Next-generation digital retail platform for Emirates' pre-order duty-free shopping with 150+ exclusive products, secure ordering up to 40 hours before departure, and seat-delivery on flights departing from Dubai.
Quantifiable outcome
- Revenue increase of 30% for airports
- +5 more outcomes
Companies that use Omnevo
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Omnevo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature9 records
Omnevo partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Alpha Flight Services UAEcoreAlpha Flight Services UAE is a leading inflight catering and logistics provider in the Middle East. As Omnevo's launch airline catering partner, they provide onboard retail application POS, digital pre-order distribution, digital crew meal application, and back-office logistics platform for Air Arabia's operations. Multi-year partnership extension announced April 2026.
- AdyencoreAdyen provides end-to-end payments capabilities as the financial technology platform. As a Payment & Hardware partner, Adyen enables Omnevo's platform with secure payment processing, data-driven insights, and financial products integration for leading travel retail clients.
- GategroupcoreGategroup is a global provider of airline catering and provisioning solutions. Through partnerships with Gategroup, Omnevo delivers solutions for Air Europa, TGV Lyria, and other rail operators, implementing modular digital solutions tailored to specific operational needs.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Omnevo competitors and assessment
Company assessmentDirect peers
- CellPoint Digital: CellPoint Digital provides payment orchestration and ancillary retail solutions for airlines and travel merchants. Overlaps with Omnevo's Price and Loyalty Service, payment integration, and ancillary commerce capabilities.
- AeroParker: AeroParker provides an e-commerce SaaS platform for airports enabling prebooking of parking and non-aeronautical products. Listed as a Solution Partner of Omnevo with directly overlapping airport retail e-commerce focus.
- Datalex: Datalex offers a digital commerce platform for airlines covering ancillary retail, personalization, and OMS. Directly comparable to Omnevo's ancillary ecommerce and AI-driven personalization modules for the airline vertical.
- MINT (Lufthansa Systems): MINT is Lufthansa Systems' airline retail platform for inflight shopping, catering, and digital services. Competes head-to-head with Omnevo's onboard retail, pre-order, and crew operations modules for airline customers.
Broad incumbents
- Amadeus: Amadeus is a major travel technology platform serving airlines, airports, and rail operators with PSS, GDS, and digital retail solutions. Competes with Omnevo across the full travel stack, especially in airline and rail retail.
- IBS Software: IBS Software provides airline operations, cargo, crew, and passenger service platforms. Overlaps with Omnevo's crew operations, supply chain, and load planning modules for the airline vertical.
- Sabre Corporation: Sabre is a global travel technology incumbent providing PSS, GDS, and airline retail/ancillary solutions. Competes broadly with Omnevo in airline retail, with significantly deeper incumbency and customer footprint.
Emerging players
- AOE: AOE is a digital commerce and travel technology provider founded by Omnevo Chairman Kian Gould. It serves airlines and airports with e-commerce platforms and is closely related to Omnevo through shared leadership and travel-retail domain focus.
- PROS: PROS provides AI-driven pricing, personalization, and retail optimization for travel and B2B. Comparable to Omnevo's Price and Loyalty Service and AI Commerce Agent personalization capabilities.
- Limeflight: Limeflight offers an end-to-end framework for inflight catering planning, load planning, and inventory management. Listed as an Omnevo Solution Partner with overlapping capabilities in onboard logistics and load optimization.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Omnevo social profiles
Digital presenceOmnevo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Omnevo leadership team
Management profileNumber of profiles
Profiles7 records
Omnevo funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Omnevo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Omnevo
What does Omnevo do?
Omnevo sells a modular B2B digital commerce platform that enables airlines, airports, and rail operators to run ancillary retail operations end-to-end, spanning pre-order, onboard shopping, crew operations, real-time inventory, and back-office logistics. The platform includes an AI Commerce Agent, omnichannel order management, AI/ML load planning, and POS systems for iOS and Android. Customers include Emirates, Air Arabia, Air Dolomiti, TGV Lyria, Eurostar, Auckland Airport, and Frankfurt Airport.
Is Omnevo a public or private company?
Omnevo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Omnevo founded?
Omnevo was founded in 2021. It employs 51 to 100 people.
Where is Omnevo based?
Omnevo is headquartered in Wiesbaden, Germany, in the Europe region.
How does Omnevo make money?
One revenue line is on record: software Platform Licensing/Subscription.
Who are Omnevo's main competitors?
Direct peers on record are CellPoint Digital, AeroParker, Datalex and MINT (Lufthansa Systems). Broad incumbents are Amadeus, IBS Software and Sabre Corporation. Emerging players are AOE, PROS and Limeflight.
Does Omnevo have an API?
Yes. The Ecommerce API Gateway facilitates secure integration with external retail platforms or touchpoints. Additional integration capabilities are embedded across the platform, including PNR and Flight Integration Service that integrates passenger flight details with retail systems, and the Ecommerce API Gateway enables integration with external retail platforms and touchpoints. Developer documentation is at www.omnevo.net/products/e-commerce-api-gateway.
What industry is Omnevo in?
Omnevo's product category is Travel Retail Commerce Platform. Its primary akta.pro industry code is CRAFAMAC, Order Management & Inventory Orchestration (OMS), with a secondary code of TLAEACAF, Store Fulfillment & Omnichannel Execution (BOPIS/BORIS/Ship-from-Store).