InfoTrack US
InfoTrack US is a legal technology platform that unifies electronic court filing, process serving, docket monitoring, electronic signatures, and AI-powered document automation for U.S. law firms across 40+ states and all federal courts.
- Company typePrivate
- Founded2016
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What InfoTrack US does
InfoTrack US is a Delaware-incorporated legal technology company (operating from Petaluma, California) that operates a unified litigation workflow platform for U.S. law firms. Its core products — eFiling, process serving (ServeIT), docket synchronization (DocketSync), electronic signatures (SignIT), courtesy-copy delivery, court searching, and skip tracing — are bundled under the InfoTrack master brand, which absorbed the legacy One Legal and CaseLink sub-brands. The platform is differentiated by InfoTrack Intelligence, a proprietary AI/OCR engine that reads uploaded legal documents and auto-fills 95% of court form fields at claimed >99% accuracy, enabling filings to be submitted in roughly 30 seconds with sub-5% rejection rates versus an industry average near 9%. The product surface rests on certified integrations with 12+ case management and document management systems (Clio, iManage, LEAP, NetDocuments, Smokeball, MyCase, Filevine, Time Matters, Neos, Easysoft, LawToolBox), and the most recent strategic launch — the LawToolBox/Microsoft 365 integration in April 2026 — extends reach into rules-based calendaring inside Microsoft 365.
Coverage spans 40+ U.S. states and all federal courts, with the deepest footprint in California (all 58 counties), Florida, Texas, Georgia, Illinois, Indiana, Maryland, Nevada, Utah, and Virginia. The customer base is horizontal across firm size — from solo practitioners (e.g., Schacher Family Law) and SMBs (Kronenberger Rosenfeld, 12 employees; Nemecek & Cole, 29 employees) to enterprise (Tressler LLP) — plus a free-tier InfoTrack Cares program for 501(c)(3) legal nonprofits. Revenue is generated primarily through transaction-based fees (per eFiling envelope at $5–$110, per signature at $5, per serve from $81–$900, physical filings from $130), with a recurring subscription layer on DocketSync ($10/case/month or $550/year) and bar-association member discounts of approximately 10%. A no-subscription, free-account-creation funnel supports product-led acquisition, while direct sales, 17+ bar association channel partnerships, and Clio/iManage partner co-marketing drive mid-market and enterprise motion.
InfoTrack US firmographics
Firmographics- Name
- InfoTrack US
- Legal name
- InfoTrack US Inc.
- Website
- https://infotrack.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- InfoTrack US is a legal technology platform that unifies electronic court filing, process serving, docket monitoring, electronic signatures, and AI-powered document automation for U.S. law firms across 40+ states and all federal courts.
- Ownership category
- akta.pro rank
InfoTrack US industry classification
Industry- Product category
- Legal Practice Management Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH)
Keywords
Where InfoTrack US is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
InfoTrack US business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Transaction-based eFiling and eService Fees: Core revenue is generated through per-transaction fees for electronic court filing and service of process. No subscription or setup fee is required to open an account. Customers pay per filing envelope or per serve. This transaction model aligns with law firm billing practices, as expenses can be directly passed through to clients.
- Physical Court Filing and Courtesy Copy Delivery: For courts that require paper filings, InfoTrack charges per-transaction fees for physical filing delivery and courtesy copy hand-delivery to judges. Additional fees apply for page count, urgent service, and special handling.
- Electronic Signatures (SignIT): Pay-per-use electronic signature service priced per document envelope. No seat license or subscription required. Documents sync automatically to the case management system.
- DocketSync Subscription: Monthly subscription for automatic docket monitoring and document downloading from public court dockets. Available in select states (CA, FL, GA, NY, TX) and all federal courts. Billed annually.
- InfoTrack Pays (Billing Administration): InfoTrack pays court fees, convenience fees, and service costs upfront on behalf of the client and invoices the law firm monthly. A Disbursement Administration Fee of $1 applies when court fees disbursed exceed $20 for One Legal services. A convenience fee of up to 3.25% applies for credit/debit card payments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Annual | State Bar of Texas Member eFiling — $9 per eFiling envelope, $200/year |
| Transaction based/ take rate | Annual | LACBA Member eFiling — $16.95 per eFiling, $200/year |
| Transaction based/ take rate | Annual | Orange County Bar Association Member eFiling — $8 per eFiling, $200/year |
| Transaction based/ take rate | Annual | Illinois Paralegal Association Member eFiling — $110 per serve, $81.26 for Cook County Sheriff, $550/year |
| Subscription | Monthly | Jacksonville Bar Association Member DocketSync — $10 per case monthly, $550/year |
| Transaction based/ take rate | Pay-as-you-go | General eFiling (non-member) — Average $110 per eFiling, free eServe with filing |
| Transaction based/ take rate | Pay-as-you-go | Physical Court Filing — From $130 per filing in California |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
InfoTrack US product offering
Product offeringCore offering
InfoTrack US operates an integrated litigation workflow platform for U.S. law firms that combines electronic court filing (eFiling), service of process ordering (ServeIT), electronic signatures (SignIT), automatic docket synchronization (DocketSync), court searching, skip tracing, courtesy copy delivery, and AI-powered document auto-fill (InfoTrack Intelligence) into a single workflow. The platform is offered as direct self-serve access and via native integrations with major case management and document management systems, with per-transaction pricing across 40+ state court systems and all federal courts.
Product overview
InfoTrack US is a unified litigation workflow platform offering integrated court filing, process serving, and case management services. The core platform centers on InfoTrack Intelligence, an AI-powered document processing engine that auto-fills court forms from uploaded documents. Core products include eFiling (Court Filing), Process Serving (ServeIT), and InfoTrack Intelligence. Add-on modules include DocketSync for automatic docket monitoring, SignIT for DocuSign-powered electronic signatures, Court Searching for federal/state court searches, Skip Tracing for people locating, Courtesy Copy Delivery for physical court filings, and File Serve File for combined filing and service workflows. The platform integrates with major legal software including Clio, iManage, LEAP, and other case management systems, with pricing based on per-transaction fees rather than subscriptions.
Differentiator
Problem solved
Functional benefit
Brands
- One Legal: Litigation support services brand providing eFiling and process serving
- CaseLink
- DocketSync
- SignIT
- ServeIT
- InfoTrack Intelligence
- InfoTrack Pays
Products and services
- Court Filing (eFiling) Electronic court filing service that allows law firms to submit court documents online in 40+ state court systems and all federal courts. Features AI-powered auto-fill of forms using InfoTrack Intelligence, automatic formatting for court requirements, and submission tracking, with InfoTrack certified as an eFiling provider in multiple state courts.
- Process Serving (ServeIT) Service of process ordering and tracking platform for law firms. Coordinates document delivery through private process servers or sheriff services, provides real-time status updates, and uses File-Serve-File technology to automatically generate and file the proof of service affidavit upon completion.
- InfoTrack Intelligence AI-powered document processing engine that reads uploaded legal documents and automatically extracts key data to fill court filing forms. Achieves a 95% field auto-fill rate with 99% accuracy and enables filings to be submitted in under 30 seconds with rejection rates under 5%.
- DocketSync Automatic docket monitoring and document synchronization service. Tracks court docket activity and downloads filed documents and court-stamped copies automatically into matter records of compatible case management systems. Available in California, Florida, Georgia, New York, and Texas state courts and all federal courts.
- SignIT (Electronic Signatures) Pay-per-use electronic signature solution powered by DocuSign that allows law firms to mark up, distribute, and collect signatures on legal documents without a separate subscription. Includes automatic reminders, status tracking, and document sync to case management systems.
- Skip Tracing People locating service that helps law firms locate individuals for service of process.
- Court Searching
Quantifiable outcome
- 95% of form fields auto-filled with >99% accuracy by InfoTrack Intelligence
- +6 more outcomes
Companies that use InfoTrack US
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
InfoTrack US technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability6 records
Feature6 records
InfoTrack US partnerships and signals
Strategic signalPartnerships
27 partnerships are on record, tiered core.
- LawToolBoxcoreLawToolBox and InfoTrack integrated rules-based calendaring, legal practice management, document management, and electronic court filing within Microsoft 365, creating a continuous self-updating litigation workflow. The integration allows filing events to automatically calculate subsequent deadlines. Ed Watts, CEO of InfoTrack US, and Carol Lynn Grow, COO of LawToolBox, described the collaboration as a significant risk-reduction and time-saving advancement for legal teams managing high caseloads.
- Clio (LegalSoft)coreClio Manage integration allows users to file, serve, track, and expense court documents directly from each Clio matter. InfoTrack syncs court-stamped documents back to the Clio matter folder automatically and records expenses on the Activities tab for billing. Joint case studies cite 40% reduction in administrative work and 80% fewer rejected filings.
- iManagecoreiManage integration enables law firms to generate and eFile court documents directly from their document management system, ensuring the correct final PDF versions are submitted and case information auto-populates forms. Nemecek & Cole (29 employees) uses this integration to eliminate rejected filings from wrong document versions.
- LEAPcoreLEAP practice management integration allows filing information to pre-fill from matter records. Solo family law attorney Kara Schacher uses InfoTrack with LEAP for court filing, billing, and invoicing with real-time expense tracking.
- NetDocumentscoreNetDocuments integration allows users to file court documents directly from the document management platform. Included in InfoTrack's 'Works With' integrations listing on its main website.
- SmokeballcoreSmokeball integration enables automated eFiling and process serving with automatic expense recording. Used by firms like Peck Ritchey (Illinois) and Gillespie Law Group (Illinois) who cite the Clio-Smokeball integration value.
- MyCasecoreMyCase practice management integration listed among InfoTrack's 12+ integrations on its main website, enabling court filing and service directly from the MyCase matter record.
- FilevinecoreFilevine case management integration listed among InfoTrack's integrations, enabling court filing and service directly from Filevine matter records.
- Time MatterscoreTime Matters practice management integration listed among InfoTrack's integrations, enabling court filing and service directly from the Time Matters matter record.
- EasysoftcoreEasysoft integration listed among InfoTrack's integrations on its main website.
- NeoscoreNeos practice management integration listed among InfoTrack's integrations on its main website.
- State Bar of TexascoreInfoTrack is a preferred eFiling provider and member benefit partner for the State Bar of Texas. Members receive 10% discount on eFiling ($9/envelope vs. ~$110 standard), free eServe, and $900/year service of process option. Texas eFiling available in all trial courts.
- California Lawyers AssociationcoreInfoTrack is a proud member benefit provider for active members of the California Lawyers Association, offering discounted eFiling pricing to CLA members.
- The Chicago Bar AssociationcoreInfoTrack is a proud member benefit provider for active members of The Chicago Bar Association, offering discounted eFiling and process serving pricing. Illinois Paralegal Association members also receive 10% off.
- Los Angeles County Bar Association (LACBA)coreInfoTrack is an approved eFiling provider of the Los Angeles County Bar Association and member benefit for association members. LACBA members pay $16.95 per eFiling (vs. standard ~$110) with $200/year option.
- Orange County Bar Association (OCBA)coreInfoTrack is an approved eFiling provider of the Orange County Bar Association and member benefit. OCBA members pay $8 per eFiling (up to 50 MB) with $200/year option and $10/month DocketSync.
- Austin Bar AssociationcoreInfoTrack is an approved eFiling provider of the Austin Bar Association and a member benefit for bar association members.
- Beverly Hills Bar AssociationcoreInfoTrack is an approved eFiling provider of the Beverly Hills Bar Association and member benefit for bar association members.
- Broward County Bar AssociationcoreInfoTrack is an approved eFiling provider of the Broward County Bar Association and a member benefit for bar association members.
- Contra Costa County Bar AssociationcoreInfoTrack is a proud member benefit provider for active members of the Contra Costa County Bar Association.
- Dallas Area Paralegal AssociationcoreInfoTrack is an approved eFiling provider of the Dallas Area Paralegal Association and a member benefit for association members.
- Florida Bar Solo & Small Firm SectioncoreInfoTrack is an approved eFiling provider of the Solo & Small Firm Section of The Florida Bar and a member benefit for association members.
- Illinois Paralegal AssociationcoreInfoTrack is an approved eFiling provider of the Illinois Paralegal Association and a member benefit for association members. Members receive 10% off, with eFiling at ~$110 per serve and Cook County Sheriff service at $81.26/envelope.
- Jacksonville Bar AssociationcoreInfoTrack is an approved eFiling provider of the Jacksonville Bar Association and a member benefit. Jacksonville Bar members receive $10/case/month or $550/year for DocketSync.
- Martin County Bar AssociationcoreInfoTrack is an approved eFiling provider of the Martin County Bar Association and a member benefit for bar association members.
- Miami-Dade Bar AssociationcoreInfoTrack is an approved eFiling provider of the Miami-Dade Bar Association and a member benefit for bar association members.
- DocuSigncoreInfoTrack's SignIT electronic signature feature is powered by DocuSign, enabling legal document signing without a separate DocuSign subscription. Users pay per-use through InfoTrack.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
InfoTrack US competitors and assessment
Company assessmentDirect peers
- ServeNow: ServeNow operates a process serving network connecting law firms with process servers nationwide. Direct competitor in the service of process category that InfoTrack's ServeIT product also addresses.
- Corporation Service Company (CSC): CSC provides eFiling, process serving, registered agent services, and corporate compliance filings for law firms and corporations. Direct competitor in transaction-based legal services with overlapping product categories.
- Tyler Technologies (Odyssey File & Serve): Tyler Technologies operates Odyssey, a major court case management platform used by hundreds of state and county courts. Odyssey File & Serve provides eFiling services directly competing with InfoTrack's court filing product in overlapping jurisdictions.
- Wolters Kluwer (File & ServeXpress): Wolters Kluwer acquired File & ServeXpress, a leading eFiling and court notification service. Direct competitor offering similar transaction-based court filing, service of process, and document automation to law firms across the US.
Others
- Clio: Clio is a leading cloud-based legal practice management platform that InfoTrack integrates with for eFiling, service of process, and document sync. Key integration partner rather than direct eFiling competitor, but could theoretically build competing capabilities.
- LawToolBox: LawToolBox provides rules-based court calendaring for legal professionals and recently integrated with InfoTrack for Microsoft 365 workflow unification. Adjacent legal workflow tool and integration partner rather than direct eFiling competitor.
- iManage: iManage is a leading document management system for law firms that InfoTrack integrates with to enable direct-from-DMS eFiling. Adjacent technology ecosystem partner rather than direct competitor.
Broad incumbents
- LexisNexis (RELX): LexisNexis offers CourtLink for court records and docket searching, overlapping with InfoTrack's DocketSync and Court Searching products. Broad incumbent in legal data and analytics with capabilities that extend across the legal workflow.
- Thomson Reuters: Thomson Reuters provides Westlaw legal research, Practical Law, and legal practice management tools. Broad incumbent in legal technology with overlapping capabilities in legal workflow and information services.
Emerging players
- GreenFiling: GreenFiling is a smaller eFiling service provider operating in select state courts. Niche direct competitor in the same core eFiling category but with more limited jurisdictional coverage than InfoTrack's 40+ state footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
InfoTrack US social profiles
Digital presenceInfoTrack US compliance and trust
Trust signalCompliance1 record
InfoTrack US financial estimates
Financial estimateRevenue estimate
Valuation estimate
InfoTrack US leadership team
Management profileNumber of profiles
Profiles2 records
InfoTrack US funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InfoTrack US M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InfoTrack US
What does InfoTrack US do?
InfoTrack US operates an integrated litigation workflow platform for U.S. law firms that combines electronic court filing (eFiling), service of process ordering (ServeIT), electronic signatures (SignIT), automatic docket synchronization (DocketSync), court searching, skip tracing, courtesy copy delivery, and AI-powered document auto-fill (InfoTrack Intelligence) into a single workflow. The platform is offered as direct self-serve access and via native integrations with major case management and document management systems, with per-transaction pricing across 40+ state court systems and all federal courts.
Is InfoTrack US a public or private company?
InfoTrack US is a private company. It is classified as unknown and is currently operating.
When was InfoTrack US founded?
InfoTrack US was founded in 2016. It employs 101 to 250 people.
Where is InfoTrack US based?
InfoTrack US is headquartered in New York, United States, in the North America region.
How does InfoTrack US make money?
Five revenue lines are on record. Transaction-based eFiling and eService Fees are the primary driver. The others are physical Court Filing and Courtesy Copy Delivery, electronic Signatures (SignIT), docketSync Subscription and infoTrack Pays (Billing Administration).
Who are InfoTrack US's main competitors?
Direct peers on record are ServeNow, Corporation Service Company (CSC), Tyler Technologies (Odyssey File & Serve) and Wolters Kluwer (File & ServeXpress). Others are Clio, LawToolBox and iManage. Broad incumbents are LexisNexis (RELX) and Thomson Reuters. GreenFiling is listed as an emerging player.
Does InfoTrack US have an API?
No public API is recorded for InfoTrack US.
What industry is InfoTrack US in?
InfoTrack US's product category is Legal Practice Management Software. Its primary akta.pro industry code is HDAEAHAH, Workflow Automation for IT & Ops (Runbooks, Job Scheduling). Its NAICS code is 541511 and its SIC code is 7370.