What Bonitasoft does

Bonitasoft, founded in 2009 in Grenoble, France, is a private B2B software company that operates the open-source Bonita BPM platform for business process automation. The company was rebranded in 2024 to Ofelia as it repositioned from a traditional BPM vendor to an AI orchestration platform for enterprise operations. Its product portfolio spans the legacy Bonita suite — Bonita BPM (BPMN modeling and low-code process automation), Bonita Fabric (integrated Process Designer, BPA Studio, UI Builder), and Bonita Work Hub — alongside the newer Ofelia product line comprising Ofelia Agentic (autonomous multi-agent AI for daily operations and cross-team coordination), Ofelia Assistant (knowledge retrieval combined with execution), Ofelia Workflow (AI-assisted workflow building), and Ofelia Process Intelligence (process monitoring and optimization). The core technical architecture combines multi-agent AI with a deterministic BPA engine, with plain-language BPMN generation, Slack-native workflow triggering, and zero-trust enterprise security (RBAC, SSO, audit trails).

The company sells primarily through direct enterprise field sales supplemented by a certified partner network, with professional services, customer success, and an Ofeli'academy training program as secondary revenue streams. Pricing is quote-based and not publicly disclosed; a self-serve 'Start for Free' download of Bonita BPM supports mid-market entry. The platform is available in English, French, and Spanish and serves 150+ customers with 200+ deployments across 40+ countries, with named enterprise logos spanning Financial Services (Barclays, BBVA, AG2R La Mondiale, Aozora, BNI Madagascar), Life Sciences (Bristol Myers Squibb), Government (Armées, ICADE), Healthcare (Sescam), Gaming/Lottery (FDJ United), and IT Services (Compucom). The company has raised $27 million across three disclosed funding rounds between 2009 and 2013, has not raised institutional capital since, and operates with a headcount in the 51-100 range.

The company's strategic positioning targets a $23.77B workflow automation market projected to reach $33.43B-$37.45B by 2030 at 9.5-15.4% CAGR, where it competes against larger enterprise process and automation platforms. Differentiation rests on combining AI-native agentic capabilities with established BPMN-based process modeling and a multi-channel GTM that supports both enterprise and self-serve buyers.

Name

Bonitasoft

Legal name

Ofelia

Website

https://bonitasoft.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

Bonitasoft, now operating as Ofelia, provides an AI orchestration and business process automation platform for enterprise operations, combining multi-agent AI with BPMN-based process modeling. It serves 150+ enterprise customers across financial services, healthcare, government, and other verticals in 40+ countries.

Ownership category

akta.pro rank

Product category

Business Process Automation Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

iPaaS & Workflow Automation (BPAMAOAB), Workflow-Oriented Integration & Orchestration (HDAEAIAG), Integration-Centric Low-Code (Workflow + iPaaS) (HDAEAKAC)

Keywords

• Business process automation
• Workflow orchestration software
• AI process automation
• BPMN process modeling
• Low-code automation platform

Headquarters

HQ city

Grenoble

HQ country

France

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Subscription (SaaS): Subscription-based access to the Ofelia/Bonita BPM platform including Ofelia Agentic, Ofelia Assistant, Ofelia Workflow, Bonita BPM, and associated modules. Enterprise licensing with dedicated support and success management.
2. Professional Services: Expert professional services for hands-on project implementation, customer success programs, and training/academy services to onboard and enable enterprise customers.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Bonitasoft (operating as Ofelia) sells an AI Orchestration Platform for Enterprise Operations that combines multi-agent AI with a deterministic Business Process Automation engine. The platform includes Ofelia Agentic for autonomous workflow execution, Ofelia Assistant for knowledge-based interaction, Ofelia Workflow for AI-assisted process building, Ofelia Process Intelligence for analytics, and the legacy Bonita BPM/Fabric/Work Hub suite for BPMN modeling and low-code application development. It is sold to enterprise customers in Financial Services, Healthcare, Government, Manufacturing, and Education verticals.

Product overview

Ofelia (formerly Bonitasoft) offers an AI Orchestration Platform for Enterprise Operations comprising a unified suite of products. The core platform includes Ofelia Agentic for autonomous AI agents, Ofelia Assistant for knowledge and execution, Ofelia Workflow for AI-powered workflow building, and Ofelia Process Intelligence for process optimization. Legacy Bonita BPM products (Bonita BPM, Bonita Fabric, Bonita Work Hub) remain as the underlying BPMN-based process automation engine, now enhanced with AI capabilities. The platform is complemented by IT Hub/Ofelia for Developers targeting technical users. The suite enables enterprises to scale AI execution from simple tasks to cross-team coordination with built-in control, visibility, and governance. Over 200 enterprise deployments across 40+ countries with claims of 40-70% cycle time reduction.

Differentiator

Problem solved

Functional benefit

Brands

• Ofelia Agentic: AI-native enterprise orchestration platform for handling daily operations, recurring workflows, and enterprise-level coordination
• Ofelia Assistant
• Ofelia Workflow
• Bonita BPM
• Bonita Fabric
• Bonita Work Hub
• IT Hub
• Ofelia Process Intelligence
• Ofeli'a'cademy

Products and services

• Ofelia Agentic AI agent platform that autonomously handles enterprise operations including daily tasks, recurring workflows, and cross-team coordination with control, visibility, and governance. Targeted at large enterprises seeking to automate incident resolution, onboarding, contractor access, and financial quarter close processes.
• Ofelia Assistant Knowledge and execution platform that indexes enterprise documents, policies and data, allowing users to ask questions and receive AI-guided answers with the ability to act on responses directly. Designed for enterprise knowledge workers needing governed access to internal information.
• Ofelia Workflow AI-powered workflow building platform that generates and scales workflows with AI capabilities, enabling rapid workflow creation and deployment for enterprise teams.
• Ofelia Process Intelligence Process analysis and optimization platform that analyses and improves workflow performance across deployed applications, providing live visibility, bottleneck detection, and continuous improvement.
• Bonita BPM AI-native BPMN modeling and process automation platform that enables low-code drag-and-drop application building with forms, task views, and dashboards connected to processes and data. Supports plain-language process description, data modeling, BPMN orchestration with branches and exceptions, AI and enterprise system integration, and live process monitoring. Targeted at enterprise developers and business users.
• Bonita Fabric Integrated development suite combining Process Designer for BPMN modeling, BPA Studio, and UI Builder for creating process applications in a unified development environment. Targeted at developers and solution architects building process applications.
• Bonita Work Hub Process apps platform for business users providing task management and process execution capabilities on top of the Bonita BPM automation engine.
• IT Hub / Ofelia for Developers Developer platform offering multi-agent AI capabilities combined with a deterministic Business Process Automation engine for building enterprise automation solutions, including IT operations automation.

Quantifiable outcome

• Cycle time reduction of 40-70%
• +4 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature6 records

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Appian: Public BPM and process automation platform with strong enterprise footprint, directly comparable to Bonita BPM on BPMN modeling, low-code application building, and enterprise orchestration. FeaturedCustomers ranks Appian as a Market Leader in BPM.
• Camunda: Open-source BPMN workflow engine and process orchestration platform with strong developer-centric positioning. Closest technical peer to Bonita BPM on BPMN modeling, process execution, and developer tooling.
• Nintex: Process management and workflow automation platform with a global enterprise customer base. Directly comparable on BPA, low-code process apps, and document automation — ranked as a Market Leader in BPM by FeaturedCustomers.
• Pipefy: Workflow and process automation platform often cited alongside Bonitasoft in the FeaturedCustomers BPM Top Performers tier. Comparable on process modeling, no-code app building, and enterprise workflow orchestration.
• Bizagi: BPM and process automation platform with deep enterprise footprint and BPMN modeling heritage. Closely comparable to Bonitasoft on process modeling, low-code app building, and large-enterprise BPA deployments.

Broad incumbents

• Pegasystems (Pega): Large enterprise low-code and BPM suite with deep CRM/case management capabilities. Overlaps with Bonitasoft on process automation and low-code app development but operates as a much broader platform serving large financial and insurance customers.
• Microsoft Power Automate: Workflow automation platform embedded in the Microsoft Power Platform and Microsoft 365. Competes with Bonitasoft on low-code workflow and RPA, with significant bundling advantages for enterprises already standardized on Microsoft.
• ServiceNow: Enterprise workflow and IT service management platform with deep process automation, AI agent, and integration capabilities. Competes with Ofelia Agentic on enterprise orchestration and with Bonita BPM on process modeling within large accounts.
• SAP Signavio: Process intelligence and BPM suite acquired by SAP, ranked as a FeaturedCustomers Market Leader. Competes directly with Bonitasoft's process modeling and Ofelia Process Intelligence on enterprise process discovery and optimization.

Emerging players

• Workato: Enterprise iPaaS and workflow automation platform with growing agentic AI capabilities. Comparable to Ofelia on workflow orchestration and integration, with stronger modern iPaaS connectivity and a venture-backed growth profile.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/bonitasoft
• Facebookfacebook.com/bonitasoftbpm

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds3 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bonitasoft