RelayHub

What RelayHub does

RelayHub (legal entity CompuClaim, LLC; formerly CompuClaim, rebranded October 2022) is a US-based SaaS provider of cloud-based workflow software for school-based Medicaid claiming and special education program management, founded in 1993 in Rhode Island. Its core Relay Medicaid Workflow Solution automates the full lifecycle from service documentation through claim submission for K-12 school districts, with state-configured compliance engines, automated data integration with IEP/SIS/third-party platforms, and the Flex Analytics reporting module. The product portfolio is offered in two monthly subscription tiers (Supported self-service and Managed full-service) and is complemented by Medley, a Salesforce-based IEP workflow solution launched in 2022. The company holds SOC2 Type 1, HIPAA, FERPA, and NIST 800-171 certifications, employs a NIST-certified cybersecurity specialist, and is integrated with major K-12 systems including PowerSchool and Lumen Touch.

Relay serves 800+ K-12 districts and Education Service Agencies across 29+ US states and reports a 99% customer retention rate, with $1B+ in cumulative Medicaid claimed across 21 states. Distribution is enterprise field sales targeting Special Education Directors and Medicaid Coordinators, supported by 20+ annual industry conference sponsorships, a free District Medicaid Assessment funnel, and co-development partnerships with the Texas Association of School Boards (TASB) and Greenbush. The team is distributed across 17 US states with 100+ years of combined school Medicaid experience. In October 2024 the company received investment from Resurgens Technology Partners, marking its first disclosed institutional capital event in over three decades of founder-controlled operation.

Name

RelayHub

Legal name

CompuClaim, LLC

Website

https://relayhub.com/

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

RelayHub provides cloud-based SaaS for K-12 school-based Medicaid claiming, documentation, compliance, and IEP workflow, serving 800+ districts and ESAs across 29+ US states with subscription-based billing and state-specific expertise.

Ownership category

akta.pro rank

Product category

School-Based Medicaid Workflow Software

NAICS

Educational Support Services (6117)

SIC

Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Library/Media Center & Digital Resource Management Systems (EDAJAMAN)

Keywords

• Medicaid billing software
• School healthcare workflow
• IEP management platform
• K-12 Medicaid claiming
• Special education documentation

Headquarters

HQ city

Bristol

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Supported Software Subscription: Full control of school Medicaid program with platform configured to district needs, data integration, provider/admin training, program analytics, bi-annual program assessments, tech support, and state Medicaid liaison. Monthly subscription model.
2. Managed Software Subscription: All Supported features plus additional hands-on support including claims management/submission, quarterly program progress monitoring, held services management, and cost reporting/billing specialists assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

RelayHub sells a cloud-based SaaS workflow platform that helps K-12 school districts document special education and health services, manage Medicaid claiming end-to-end, integrate with IEP/SIS systems, and report on program performance. Offerings are sold as monthly subscriptions in two tiers (Supported self-service and Managed full-service), supplemented by the Flex Analytics reporting module and the Medley IEP software built on Salesforce.

Product overview

RelayHub offers a cloud-based Medicaid School Based Services workflow platform for K-12 school districts. The core platform provides Medicaid billing, service documentation, IEP management, and analytics capabilities. The portfolio includes the core Relay Medicaid Workflow Solution (available in Supported and Managed subscription tiers), the Flex Analytics reporting module, and the Medley IEP sub-brand for Individualized Education Program management. Medley was built by former IEP providers on Salesforce and integrates with the core Medicaid billing platform. The platform serves districts across 29+ states and emphasizes a team-based approach to the Medicaid claiming workflow.

Differentiator

Problem solved

Functional benefit

Brands

• Medley: An IEP (Individualized Education Program) solution built on Salesforce, designed for special education teams to manage IEP workflows, compliance, and documentation.
• Flex Analytics

Products and services

• Relay Medicaid Workflow Solution Cloud-based SaaS workflow platform for K-12 school districts that streamlines special education service documentation, Medicaid claiming, data integration with IEP/SIS systems, and analytics reporting. Sold as monthly subscriptions with two tiers: Supported (self-service) and Managed (full-service with hands-on claims support).
• Managed Software Subscription Full-service monthly subscription tier including all Supported features plus hands-on claims management and submission, quarterly program progress monitoring, held services management, and cost reporting/billing specialist assistance.
• Flex Analytics Analytics tool providing real-time reporting and customized dashboards on Medicaid program performance. Lets district teams pull reports, check Medicaid performance, forecast for next year, and monitor providers' logging processes.
• Medley IEP IEP creation and management software built by former IEP providers on Salesforce. Features include state-configured task engine, real-time dashboards, automated reminders, smart forms with built-in guardrails, e-signature, PDF bundling, and 200+ out-of-the-box reports. Guides users from referral and eligibility through plan development and IEP signature.

Quantifiable outcome

• State reporting time reduced from a week to minutes with Medley IEP solution
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• Texas Association of School Boards (TASB)coreStrategic or Co-development Partner · 24 August 2021Release of TASB SMART Solutions powered by CompuClaim (now Relay), providing Texas school districts with an all-in-one student documentation platform for Medicaid SHARS billing.
• GreenbushcoreStrategic or Co-development Partner · 19 February 2021Joint partnership with Greenbush and Lumen Touch delivering an all-in-one special education management solution combining IEP, Medicaid billing, and related services documentation.
• PowerSchoolcoreTechnology or IntegrationIndustry partnership enabling data integration capabilities between PowerSchool's Student Information System and Relay's Medicaid billing platform, allowing districts to automate student data management and reduce duplicate data entry.
• Lumen TouchcoreTechnology or IntegrationPartnership delivering integrated special education management solutions combining Lumen Touch IEP platform with Relay's Medicaid billing capabilities for streamlined documentation and claiming.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Frontline Education: Frontline Education is the leading K-12 administrative SaaS provider (HR, special education, Medicaid) and is the most direct competitor to RelayHub in school-based Medicaid claiming and special education management. After acquiring Trellis/Excent, it offers both IEP and Medicaid workflow tools targeting the same district personas.
• Public Consulting Group (PCG): PCG is a long-standing services and software provider for state and local human services, including school-based Medicaid claiming, cost reporting, and administrative claiming services. Directly comparable as a peer competing for district Medicaid outsourcing contracts.
• Trellis (formerly Excent): Trellis offers IEP, Medicaid, and special education software for K-12 districts and is now operated under Frontline Education. It is one of the closest direct competitors in the Medicaid workflow and IEP space where RelayHub competes.
• PresenceLearning: PresenceLearning provides live online special education and mental health services to K-12 districts, with Medicaid documentation and billing tied to those services. Comparable target market (special education Medicaid) and overlapping district buyer personas.
• Therapy Brands: Therapy Brands (Net Health) provides practice management and Medicaid billing software for therapy providers serving schools and clinics, including billing workflows that compete for the same documentation-and-claiming budget line items.

Broad incumbents

• PowerSchool: PowerSchool is the largest K-12 student information system and broader EdTech platform. It overlaps indirectly via SIS integrations and is a strategic incumbent that could expand into Medicaid workflow adjacent to its data backbone.
• Tyler Technologies: Tyler Technologies is a large government software incumbent serving K-12, courts, and public health, and competes for district-level software budgets across adjacent workflows. A broad public-sector incumbent rather than a direct Medicaid specialized peer.
• Infinite Campus: Infinite Campus is a leading K-12 SIS provider. It does not specialize in Medicaid but competes for the same district technology budget and integrates with third-party Medicaid and special education tools.
• Skyward: Skyward is a K-12 SIS and ERP vendor serving many U.S. districts. It is a broader incumbent competing for district software spend but does not directly address the Medicaid claiming workflow.

Emerging players

• RedMane Technology: RedMane provides case management and human services software for K-12 special education and social services, including Medicaid-eligible programs. It is an emerging peer addressing overlapping district and agency workflows.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/compuclaim

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RelayHub