Kasper

What Kasper does

Kasper is a dental practice management software company founded in 2020 by practicing dentist Dr. Kareem Osman and headquartered in Fanwood, New Jersey (incorporated in Delaware as Kasper AI Corp). The company builds a supervised practice management platform that sits on top of Open Dental and consolidates multiple point solutions (VoIP phones, patient engagement, paperless forms, scheduling, insurance verification, payment processing, recall marketing, and analytics) into a single system. Technical architecture centers on real-time two-way synchronization with Open Dental, an event-based workflow framework that detects, flags, acts on, and verifies patient events, AI-powered call intelligence that transcribes and classifies every phone call, and PCI-DSS Level 1 compliant integrated payments through KasperPay. The product portfolio spans the full patient journey from online search and scheduling through check-in, treatment plan consent, payment, and recall follow-up, plus advanced modules such as Revenue Leakage Protector, Opportunity Finder, Event-Based Dentistry, and a VoIP-enabled mobile app.

The company targets dental practices of all sizes across the United States that use Open Dental as their practice management system, from single-location startups to multi-location and enterprise-style groups. Go-to-market is sales-led with a demo-first approach, supported by content marketing, organic social, and customer testimonials, with limited self-service entry through a standalone Opportunity Finder tool. Revenue is generated through an annual subscription of $5,750 per practice (or $499/month with a $1,500 installation fee), separately priced add-on modules (KasperPay, Call AI, Metrics), and embedded payment processing transaction fees. The company is privately held, appears bootstrapped with no disclosed institutional funding, and operates with 11-50 employees under leadership consisting of founder/CEO Dr. Kareem Osman, CTO Khaled Awad, and CPO Mahmoud Elmedani. Cumulative usage metrics indicate 1.2M+ patients served nationally, 240k+ appointments confirmed, 1.1M+ paperless forms completed, and 16k+ appointments booked through the platform.

Name

Kasper

Legal name

Kasper AI, INC.

Website

https://meetkasper.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Kasper provides a supervised dental practice management platform built exclusively for Open Dental, consolidating VoIP, patient engagement, forms, scheduling, insurance verification, payments, and analytics for US dental practices of all sizes.

Ownership category

akta.pro rank

Product category

Dental Practice Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Dental Support Services Organizations (Non-Clinical MSO/Back-Office Platforms) (HLABAKAN)

Keywords

• Dental practice management
• Patient engagement software
• Practice automation tools
• Dental payment processing
• Revenue cycle management

Headquarters

HQ city

Fanwood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Software Fees: Annual subscription model with tiered pricing. Annual subscription is $5,750/year with onboarding fee waived if paid upfront. Month-to-month option available at $499/month plus $1,500 installation fee. Additional modules (KasperPay, Call AI, Metrics) priced separately. 30-day cancellation notice required.
2. Payment Processing (KasperPay): Integrated payment processing with transaction fees embedded in payment workflow. PCI-DSS Level 1 compliant infrastructure. Supports text-to-pay, card-on-file, hardware terminals with automatic ledger posting.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Kasper provides a supervised practice management software platform built exclusively for Open Dental that automates and monitors the entire dental patient journey from first call to final payment. The platform replaces multiple separate tools (VoIP phones, scheduling, patient engagement, forms, analytics, payment processing, and reviews) with a single integrated solution featuring real-time two-way sync to Open Dental, event-based workflow automation, AI-powered call intelligence, and integrated payment processing.

Product overview

Kasper is an all-in-one supervised practice management platform built exclusively for Open Dental, replacing multiple separate subscriptions (VoIP phones, patient engagement tools, analytics platforms, review management, paperless forms, and online scheduling) with a single unified platform. The core platform monitors every patient touchpoint from first call to final payment using a supervised practice management approach that combines automation with real-time human oversight. The product portfolio consists of core platform modules covering the full patient journey: Search & Schedule, Reminders & Forms, Insurance Verification, Arrival & Check-In, Treatment Plan Presentation & Consent, Payment Processing (KasperPay), and Recall & Follow-Up. Advanced modules include Revenue Leakage Protector for revenue cycle management, Opportunity Finder for schedule gap optimization, Call Intelligence for AI-powered call analysis, Event-Based Dentistry for automated governance rules, VoIP Phone System, Two-Way Texting, Email & Text Marketing, eFax, Analytics, Team Chat, Task Manager, and a Mobile App. Practices save an average of $700/month through subscription consolidation, with 1.2M+ patients served nationally.

Differentiator

Problem solved

Functional benefit

Brands

• KasperPay: Integrated payment processing solution built exclusively for Open Dental with text-to-pay, card-on-file, and real-time syncing to Open Dental.
• Call Intelligence
• Opportunity Finder

Products and services

• Kasper Platform All-in-one supervised practice management software built exclusively for Open Dental that monitors every patient touchpoint from first call to final payment, combining automation with real-time human oversight. It replaces multiple separate subscriptions (VoIP phones, patient engagement tools, analytics, review management, paperless forms, online scheduling) with a single unified platform including Search & Schedule, Reminders & Forms, Insurance Verification, Arrival & Check-In, Treatment Plan Presentation & Consent, Recall & Follow-Up, VoIP Phone System, Two-Way Texting, Email & Text Marketing, eFax, Analytics, Team Chat, Task Manager, and a Mobile App.
• KasperPay Integrated payment processing solution built exclusively for Open Dental that auto-posts transactions to Open Dental ledgers in real time. Supports text-to-pay, card-on-file, payment plans, hardware terminals, and manual card entry with PCI-DSS Level 1 compliance. Priced separately from the base Kasper subscription.
• Call Intelligence AI-powered call analysis suite that automatically transcribes, classifies, and summarizes every phone call using natural language processing, then writes summaries directly to Open Dental patient commlogs. Detects 14+ topics including cancellations, scheduling, payments, insurance, and patient pain, and generates follow-up questions for each. Priced separately from the base Kasper subscription.
• Opportunity Finder Schedule gap detection tool that scans Open Dental for empty appointment slots and matches them with patients who have treatment planned, ranked by smart score based on treatment value, insurance benefits, patient reliability, and appointment history. Available as a standalone installation for Open Dental practices without a full Kasper platform subscription, and also as part of the Kasper ecosystem.
• Revenue Leakage Protector Revenue cycle management dashboard that continuously monitors Open Dental data in real time to identify uncollected patient balances, unpaid or underpaid insurance claims, unallocated payments, claims not sent, items with zero or negative production, and BS Write-offs. Surfaces issues with clear next steps so lost revenue becomes visible and actionable.

Quantifiable outcome

• Reduces no-show rates by up to 35% with automated multi-channel reminders
• +4 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature6 records

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Dentrix (Henry Schein One): Market-leading dental practice management software from Henry Schein One, offering patient communication, scheduling, imaging, and billing. Bundles comparable functionality to Kasper's modules within a comprehensive core PMS, representing the incumbent that could absorb Kasper's add-on value natively.
• CareStack: Cloud-based dental practice management platform offering integrated scheduling, billing, claims, and patient engagement. Another cloud-native alternative to Open Dental that competes indirectly with Kasper by bundling overlapping capabilities into the core platform.
• Weave: Patient communication and engagement platform for dental and other specialty practices. Offers VoIP, two-way texting, and recall features that overlap directly with Kasper's communications modules, though it serves a broader healthcare vertical beyond dental.
• Curve Dental: Cloud-native dental practice management platform serving as a direct alternative to Open Dental. While not a Kasper feature competitor, Curve Dental represents a competing underlying platform that could shrink Open Dental's installed base and Kasper's TAM if practices migrate.
• Eaglesoft (Patterson Companies): Dental practice management software from Patterson Companies providing comprehensive PMS functionality including patient communication, imaging, and billing that overlaps with Kasper's modules as part of an integrated core system.
• tab32: Cloud-based dental practice management platform with integrated EHR, billing, and patient engagement. Competes for dental practices that would otherwise choose Open Dental plus Kasper by offering similar bundled functionality in a unified cloud-native system.

Direct peers

• RevenueWell: Dental-specific patient communication and marketing automation platform offering recall reminders, online reviews, and patient reactivation. Competes head-on with Kasper's Recall & Follow-Up, Reminders & Forms, and review-request modules within the Open Dental ecosystem.
• Solutionreach: Patient engagement and communication platform for dental and healthcare practices. Offers recall, reminders, two-way texting, reviews, and reputation management features that compete directly with Kasper's patient communication and Recall & Follow-Up modules.
• Dental Intelligence: Dental practice analytics and patient engagement platform providing morning huddle reports, call tracking, and reactivation tools. Directly competes with Kasper's Analytics, Opportunity Finder, and Call Intelligence modules on overlapping Open Dental and other PMS integrations.

Others

• Open Dental: Open-source dental practice management software that Kasper integrates with as its underlying platform. While not a direct feature competitor, Open Dental's installed base defines Kasper's entire addressable market and ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xinstagram.com/teamkasper
• Facebookfacebook.com/MeetKasper
• LinkedInlinkedin.com/company/meetkasper
• Instagraminstagram.com/teamkasper

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kasper