Messagenet Gruppo Comm2000

What Messagenet Gruppo Comm2000 does

Messagenet Gruppo Comm2000 (legal entity MessageNet S.p.A.) is an Italian telecommunications operator founded in 1999 in Milan as a spin-off from the COMM2000 group. The company is authorized by the Italian Ministry of Economic Development to provide public telephone services across Italy, operates VoIP infrastructure located entirely within Italian borders, and serves a stated base of over 400,000 users. Its portfolio is organized around four core service lines: voice (SmartNumber and SmartNumber Pro VoIP lines in 1-3 channel tiers at €15-€45/month), virtual fax (FaxIn/FaxOut via email and web), SMS (SmartSMS via web and API at €0.0732/SMS domestically and across major European destinations), and mobile/virtual PBX applications (mTalk and Lyber). Supporting sub-brands include Taglia Canone for residential call-forwarding and PowerLyber for additional voice minutes.

The technology stack centers on proprietary VoIP infrastructure with quality monitoring for audio jitter, latency, and packet loss, and integrates with a broad device ecosystem spanning 3CX, Asterisk, FreePBX, Fritz!, Cisco, Linksys, Grandstream, and Gigaset. A REST-based SmartSMS API serves developers integrating 2FA, notifications, and marketing SMS into their own applications. Compliance posture includes GDPR, PSD2 payment security (via Axerve S.p.A.), AGCOM quality and complaints reporting, participation in the E.T.Na justice-telecom data system since 2017, and annual publication of a Carta dei Servizi per Direttiva 27/1/1994.

The business model is predominantly subscription-based recurring revenue (monthly and annual plans at €12-€96 per year, plus higher-end SmartNumber Pro monthly subscriptions) supplemented by usage-based billing for SMS (€0.0732/SMS), outbound fax (€0.1086/page), and prepaid credits that do not expire. Go-to-market is primarily product-led growth via the messagenet.com storefront with immediate self-serve activation, plus a Wholesale Partner Program that recruits ISPs, WISPs, and System Integrators to resell MessageNet services to their own end customers. Customer segments span SMBs, freelancers/self-employed professionals, and residential users, with a horizontal segmentation approach. Revenue, ownership structure beyond the COMM2000 parent, and headcount figures are not publicly disclosed.

Name

Messagenet Gruppo Comm2000

Legal name

MessageNet S.p.A.

Website

https://messagenet.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

MessageNet is an Italian VoIP operator offering unlimited business lines, virtual PBX, virtual fax, and SMS API services to 400,000+ Italian SMBs, freelancers, and residential users since 1999 under AGCOM authorization.

Ownership category

akta.pro rank

Product category

VoIP Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• VoIP business telephony
• Virtual fax services
• SMS API solutions
• Cloud PBX systems
• Telecom operator services

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. SmartNumber Pro Subscriptions: Monthly subscription service with three tiers: Pro 1 (15 EUR/month excl. VAT, 1 channel, unlimited fixed + 1000 min mobile), Pro 2 (30 EUR/month excl. VAT, 2 channels, unlimited fixed + mobile), Pro 3 (45 EUR/month excl. VAT, 3 channels, unlimited fixed + mobile). No activation or deactivation fees.
2. SmartNumber Annual Subscription: Annual subscription at 36.60 EUR/year (incl. VAT) plus 8.54 EUR one-time activation fee. Pay-per-use calls, unlimited incoming calls, advanced voicemail services.
3. FaxIn Annual Subscription: Annual subscription at 61 EUR (incl. VAT) plus 18.30 EUR activation. Unlimited fax reception, pay-per-send for outgoing faxes at 0.1086 EUR/page.
4. Lyber Virtual PBX: Monthly subscription starting at 12 EUR/month excl. VAT for first extension, 6 EUR/month for each additional extension. Includes monthly minute allowances and optional extra minute packages.
5. Taglia Canone: Annual subscription at 96 EUR (incl. VAT) including 1000 minutes/month of call transfer to mobile plus 500 bonus minutes.
6. SmartSMS Pay-per-use: Pay-per-use SMS service at 0.0732 EUR/SMS for Italy and major European countries. Requires SmartNumber and MessageNet credit. No monthly fee.
7. FaxOut Pay-per-use: Pay-per-use fax sending service. No subscription or activation fees. Pay only for pages actually delivered at usage-based rates.
8. Recharge/Credit: Prepaid credit system usable across all consumption-based services (calls, fax, SMS). Credit does not expire. For refunds, 6 EUR bank transfer commission applies.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

MessageNet is an Italian VoIP telecommunications operator providing business telephone lines (SmartNumber Pro with unlimited calls), virtual fax services (FaxIn/FaxOut via email and web), SMS services (SmartSMS with API integration), mobile applications (mTalk), and virtual PBX solutions (Lyber). The company serves businesses, freelancers, and residential customers across Italy with infrastructure entirely located in Italy, offering free number portability and no activation fees.

Product overview

MessageNet Gruppo Comm2000 is an Italian telecommunications operator offering a portfolio of VoIP-based services for business and residential customers. The core offering consists of SmartNumber PRO (unlimited VoIP business lines), SmartNumber (pay-per-use VoIP), FaxIn/FaxOut (virtual fax), and SmartSMS (web-based SMS). Related services include mTalk mobile app, Lyber virtual PBX, and Taglia Canone call forwarding. The company serves over 400,000 users and operates a wholesale/partner program for TLC professionals.

Differentiator

Problem solved

Functional benefit

Brands

• SmartNumber: Linea VoIP a consumo per la casa e lo small business con traffico a consumo e canone annuale leggero.
• SmartNumber Pro
• FaxIn
• FaxOut
• SmartSMS
• mTalk
• Lyber
• Taglia Canone
• PowerLyber

Products and services

• SmartNumber PRO
• SmartNumber
• FaxIn
• FaxOut

Quantifiable outcome

• Up to 130 EUR annual savings compared to traditional Telecom Italy fixed-line costs
• +1 more outcomes

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability4 records

Feature7 records

Partnerships

One partnership is on record.

• Software developers and businesses (API integration ecosystem)coreTechnology or IntegrationMessageNet provides API documentation and support for developers to integrate SMS sending capabilities into their web, desktop, cloud, or smartphone applications. The API allows programmatic sending of SMS campaigns, customer notifications, two-factor authentication, and delivery receipt retrieval.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• WindTre: Large Italian mobile and fixed-line operator formed by the Wind and Tre merger. Offers business VoIP and unified communications solutions as part of convergent bundles, competing for the same SMB segment MessageNet targets.
• 8x8: Global cloud communications platform offering voice, video, chat, and contact center as a service. Represents the modern UCaaS alternative that Italian SMBs may choose over a domestic VoIP specialist like MessageNet.
• RingCentral: Global cloud UCaaS/CCaaS leader offering cloud PBX, video, and contact center. While not focused exclusively on Italy, it competes for Italian SMBs migrating from on-premise or basic VoIP to modern cloud communications.
• TIM (Telecom Italia): Italian incumbent telecommunications operator offering fixed-line, mobile, fiber, and cloud communications services. Competes with MessageNet in the SMB and consumer VoIP segment, often through bundled offers, and is the dominant alternative provider in Italy.
• Vodafone Italia: Major Italian telecom operator with fixed-line, mobile, and business communications offerings. Bundles VoIP and UCaaS into its convergent business plans, directly competing with MessageNet's SMB and freelancer customers.

Emerging players

• Wazo: Open-source UCaaS platform offering programmable communications, PBX, and API-based voice services. Represents the new wave of API-first and open-source alternatives that could displace traditional VoIP operators among developer-oriented customers.

Others

• Axerve (Banca Sella): Italian payment processor providing PSD2-compliant transaction services. While not a direct competitor, it is a key infrastructure partner of MessageNet (handles its payment processing), making it a relevant ecosystem player in MessageNet's technology stack.

Regional players

• OVHcloud Telecom: European cloud and telecom provider headquartered in France with SIP trunks, hosted PBX, and VoIP services for SMBs. Operates across Europe including Italy, competing on price-performance in adjacent geographies.

Direct peers

• VoipVoice: Italian VoIP operator and cloud PBX provider serving SMBs and professionals with hosted telephony, SIP trunks, and virtual PBX. Closest direct competitor to MessageNet in the Italian market, with similar product structure and customer segments.
• 3CX: Software-based PBX and UCaaS platform with strong presence in Europe. MessageNet's VoIP service is explicitly compatible with 3CX hardware, and the two collaborate at the integration layer; 3CX competes for the same Italian SMB hosted-PBX customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MtalkNet
• Facebookfacebook.com/messagenet
• LinkedInlinkedin.com/company/messagenet-com

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Messagenet Gruppo Comm2000